Exterieur

Beoordelingen van Holiday Inn Express Toulouse Airport, an IHG Hotel

3 out of 5
Holiday Inn Express Toulouse Airport, an IHG Hotel
39 Avenue Du General De Gaulle, Blagnac, Haute-Garonne

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 610 van 921 beoordelingen" "
Gastenscore: 8 - Goed. 262 van 921 beoordelingen" "
Gastenscore: 6 - Redelijk. 30 van 921 beoordelingen" "
Gastenscore: 4 - Matig. 10 van 921 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 9 van 921 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

9,0/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Klaas

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goed hotel, via tram stad in 40 minuten bereikbaar 1,80, ontbijt prima verzorgt, alleen in t donker van de halte naar hotel niet geweldig. Verder prima
3 nachten verbleven in augustus 2023
Reactie van GM op 21 aug 2023
Dear KlaasThank you for sharing your feedback following your recent stay with us.I am delighted to hear that we made your stay a comfortable, effortless and enjoyable stay. I am also very glad that you found the team helpful, efficient and friendly.Thank you once again and we look forward to welcoming you back again soon.Kind RegardsNadja HillhouseGeneral Manager

8/10 – Goed

Karin

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service
Great that we could check in early to change for a wedding and come in at 02.30 hours in the morning.Breakfast was ok, but coffee could be much better!
1 nacht verbleven in juni 2023
Reactie van GM op 27 jun 2023
Dear KarinThank you for your high praise and compliments for the team at Holiday Inn Express Toulouse Airport.I am glad that you had a great stay at the hotel and we hope to welcome you back on your next visit to the Toulouse.Kind RegardsNadja HillhouseGeneral Manager

10/10 – Uitstekend

jan

1 nacht verbleven in april 2022
Reactie van GM op 13 jun 2022
Dear Guest Thank you for taking the time to write a review for your most recent stay at Holiday Inn Express Toulouse Airport Hotel. I am delighted to read such a lovely review, which praises our staff for their efficiency and kindness. Rest assured, these amazing comments will be passed on to all members of staff, as they will be more than happy to hear these words. I hope to have the opportunity to welcome you back again soon in our property. Kind Regards Nadja Hillhouse General Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2019
Reactie van gm op 21 nov 2019
Nous vous remercions d'avoir pris le temps de nous donner votre avis suite à votre séjour dans notre établissement. Nous sommes ravis d'apprendre que vous avez passé un agréable séjour parmi nous. Dans l'attente du plaisir de vous accueillir lors d'un prochain séjour à Toulouse, toute l’équipe de l’hôtel Holiday Inn Express Toulouse Airport se tient à votre disposition pour toute demande. Cordialement Nadja Hillhouse Directrice

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Badkamer proper maar douchestang lekte, wat een vervelend wateroverlast was
3 nachten verbleven in september 2019
Reactie van gm op 10 sep 2019
Dear guest Thank you for taking the time to share your kind comments following your most recent visit to the Holiday Inn Express Toulouse Airport. We are delighted to hear that you enjoyed the friendliness of everyone here at the Hotel. It is an immense pleasure to hear such kind words, please be assured that I have passed these on to the teams. We look forward to welcoming you back where a warm welcome will await you. Kind regards, Nadja Hillhouse General Manager

10/10 – Uitstekend

Adeela

Positief: Netheid, comfort kamer
Schoon hotel
Schoonkamer en vriendelijke personel
Reactie van General Manager op 28 sep 2016
Dear Traveller Thank you for your detailed review of your recent stay at Holiday Inn Express Toulouse Airport. I am pleased to hear that you thoroughly enjoyed your time here and the facilities as well as the room was to your liking. Our hotel is indeed conveniently located close to the Airport with plenty of restaurants, cafes and bars. Your comments about the hotel and staff are most kind, and I'll be sure to pass them on to the team. We look forward to seeing you again on your next visit to the Toulouse Kind regards from Toulouse NadjaH General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect voor stop over Toulouse
Goed te bereiken Holiday Inn Express. Ruime parkeerplaats. Vriendelijk ontvangst. Perfecte kamer. Snelle WiFi. Goed ontbijt en dat alles voor net €69.
Reactie van General Manager op 24 aug 2016
Dear guest I would like to take this opportunity to thank you for your feedback that you left after staying with us at Holiday Inn Express Toulouse Airport. It is always so refreshing to receive such positive feedback and I have passed this onto all departments. I truly hope to welcoming you back to our property very soon. Kind regards from Toulouse Nadja Hillhouse General Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Vlakbij winkelcentrum.
Gezellige lobby en bar. Verzorgd ontbijtbuffet. Mooi zwembad. Kleinschalig, persoonlijk hotel.
Reactie van NadjaH GM op 25 jul 2016
Dear Fuest Thank you for choosing Holiday Inn Express Toulouse Airport for your recent stay in Toulouse . I am so pleased to hear that you enjoyed your time at the hotel overall and our friendly service was convenient for the purpose of your visit. We truly hope to have the opportunity to welcome you back to the hotel in the near future. Kind regards NadjaH General Manager

8/10 – Goed

Hans, Brugge

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed hotel, geweldig ontbijt
We verbleven hier voor de 2de maal, goed hotel met zwembad en schitterend ontbijt! Als je hier verblijft voor de luchthaven of een bezoek aan Airbus, dan zit je goed, voor een bezoek aan Toulouse zit je wat te ver van het centrum.
Reactie van NadjaH op 3 okt 2015
Dear Hans Well this is really a nice review .... merci beaucoup Thank you for writing a review about your stay at the Holiday Inn Express Toulouse Airport and for your very nice words. I am extremely pleased to hear we met all your expectations during your experience with us and that you had a great stay . The team will be absolutely thrilled. We all look forward to welcoming you back very soon Kind regards NadjaH, General Manager

10/10 – Uitstekend

jan, n

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Zakenhotel. Goede voorzieningen, parkeren en ontbo
Voor doorgang naar spanje prima hotel, aardig personeel. Leuke en goede restaurants in de buurt.
Reactie van NadjaH op 7 mrt 2015
Dear Jan Van n Thank you very much for your review. I look forward to having you here again soon. Best Regards General Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Violette, CHICOUTIMI

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bel hotel pour prendre l’avion le lendemain.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Annick

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hébergement à côté de l'aéroport, facile d'accès par l'autoroute et très bien entretenu. Personnel sympathique et petit-déjeuner complet.
1 nacht verbleven in mei 2024
Reactie van GM op 17 mei 2024
Chère AnnickUn grand merci pour votre magnifique commentaire.Nous sommes véritablement heureux que vous ayez apprécié la situation, le confort,l'atmosphère paisible et soignée de notre établissement ...Ainsi que la grande gentillesse du personnel.Au plaisir de vous revoir parmi nous.Très cordialementNadja HillhouseDirectrice

10/10 – Uitstekend

Derek

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very comfortable and pleasant staff
2 nachten verbleven in mei 2024
Reactie van GM op 13 mei 2024
Dear DerekThank you for your amazing feedback for your most recent stay at the Holiday Inn Express Toulouse Airport.I was glad to read that you had a comfortable and good night’s stay in our property, and that you found its location convenient. Also, I was delighted to read that you were satisfied by our staff's customer service. I hope to welcome you again soon in our property. Kind RegardsNadja HillhouseGeneral Manager

10/10 – Uitstekend

Alain, Montreal

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Exceeded expectations
1 nacht verbleven in april 2024
Reactie van GM op 16 apr 2024
Cher AlainJe vous remercie vivement d’avoir pris le temps de nous écrire cet élogieux commentaire suite à votre récent séjour parmi nous.Nous sommes ravis de savoir que tout s’est déroulé pour le mieux, que vous avez été accueilli chaleureusement par l’ensemble de l’équipe et que vous avez apprécié votre chambre.J’espère avoir le plaisir de vous accueillir très prochainement,Bien à vousNadja HillhouseDirectrice

10/10 – Uitstekend

Kian

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great breakfast, great room, and affordable for what they offer. Only issue is that the area is a little unsafe, mainly at night. I didnt even bother taking public transportation when i stayed here
1 nacht verbleven in maart 2024
Reactie van GM op 2 apr 2024
Dear Thank you for your nice feedback for your most recent stay at the Holiday Inn Express Toulouse Airport.I was glad to read that you had a comfortable and good night’s stay in our property, and that you found its location convenient. Also, I was delighted to read that you were satisfied by our staff's customer service. Please note that the area is extremely safe around the hotel for your information. .I hope to welcome you again soon in our property. Kind RegardsNadja HillhouseGeneral Manager

10/10 – Uitstekend

Krystle

2 nachten verbleven in maart 2024
Reactie van GM op 16 apr 2024
Dear KrystleThank you for your amazing feedback for your most recent stay at the Holiday Inn Express Toulouse Airport.I was glad to read that you had a comfortable and good night’s stay in our property, and that you found its location convenient. Also, I was delighted to read that you were satisfied by our staff's customer service. I hope to welcome you again soon in our property. Kind RegardsNadja HillhouseGeneral Manager

10/10 – Uitstekend

Louis, Lachine

1 nacht verbleven in februari 2024
Reactie van GM op 2 apr 2024
Cher LouisNous vous remercions d’avoir posté cette note. ! Nous sommes ravis d’apprendre que votre séjour a été agréable. Sachez que ce commentaire a ravi toute notre équipe et que vos remarques constructives ont bien été notées.A très bientôt, à l’ Holiday Inn Express Toulouse AirportSincèrement Nadja HillhouseDirectrice

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van GM op 12 feb 2024
Cher clientJe vous remercie vivement d’avoir pris le temps de nous écrire ce commentaire suite à votre récent séjour parmi nous.Nous sommes ravis de savoir que tout s’est déroulé pour le mieux, que vous avez été accueilli chaleureusement par l’ensemble de l’équipe et que vous avez apprécié votre chambre.J’espère avoir le plaisir de vous accueillir très prochainement,Bien à vousNadja HillhouseDirectrice

10/10 – Uitstekend

florence

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2024
Reactie van GM op 30 jan 2024
Chère FlorenceMerci beaucoup d'avoir pris le temps de nous laisser votre commentaire. Nous sommes vraiment heureux que vous ayez apprécié votre séjour parmi nous, et nous espérons vraiment de pouvoir vous accueillir à nouveau à Holiday Inn Express Toulouse Airport.Au plaisir de vous revoir .Très cordialementNadja HillhouseDirectrice

8/10 – Goed

Marilyn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Convenient stopover
We stayed 2 nights as we were visiting the local aerospace museum. Our room was compact, but comfortable although the bed and pillows were not great. The staff were mostly attentive and pleasant and we enjoyed a drink and bar snack one evening which was of a good standard. Breakfast finished at 09h30, and the buffet was being cleared away whilst we were still eating, which seemed unnecessary. The staff member could at least have asked if we wanted anything else before it was cleared. Overall it's a convenient stopover in this part of Toulouse.
2 nachten verbleven in januari 2024
Reactie van GM op 26 jan 2024
Dear MarylinThank you for sharing your feedback following your recent stay with us.I am delighted to hear that we made your stay a comfortable, effortless and enjoyable stay. I am also very glad that you found the team helpful, efficient and friendly.Thank you once again and we look forward to welcoming you back again soon.Kind RegardsNadja HillhouseGeneral Manager

8/10 – Goed

brigitte

1 nacht verbleven in januari 2024
Reactie van GM op 26 jan 2024
Chère BrigitteNous vous remercions d'avoir pris le temps de nous donner votre avis suite à votre séjour dans notre établissement.Nous sommes ravis d'apprendre que vous avez passé un agréable séjour parmi nous.Dans l'attente du plaisir de vous accueillir lors d'un prochain séjour à Toulouse, toute l’équipe de Holiday Inn Express Toulouse Airport se tient à votre disposition pour toute demande.CordialementNadja HillhouseDirectrice

10/10 – Uitstekend

maria luisa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Eccellente
Bellussima struttura, nuova, vicina all'aeroporto, parcheggio con ingresso diretto all'hotel. Personale molto cordiale e disponibile. Ottima colazione
1 nacht verbleven in december 2023
Reactie van GM op 1 jan 2024
Chère Maria LuisaMerci pour votre retour sur notre hôtel. Nous sommes ravis d'apprendre que notre buffet petit déjeuner a été à la hauteur de vos attentes. Nous ne manquerons pas de partager votre avis constructif avec notre équipe pour améliorer nos services.Nous espérons avoir le plaisir de vous accueillir de nouveau lors de votre prochain séjour toulousain.Meilleures Salutations, Nadja HillhouseDirectrice

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van GM op 29 dec 2023
Dear GuestWe really appreciate you taking the time to give us your feedback after your recent stay with us.I am very happy to hear that we were able to delight throughout your stay with us at the hotel and I am proud to hear that you found the experience was nice.I will share your feedback with the entire team. We are thrilled that you have chosen us for staying in Toulouse and we look forward to welcoming you 'Home' again soon. Kind regardsNadja HillhouseGeneral Manager

10/10 – Uitstekend

Sian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ideal!
Excellent location, ideal foe stopover before early flight or after late flight.
1 nacht verbleven in december 2023
Reactie van GM op 20 dec 2023
Dear SianThank you for taking the time to write a review for your most recent stay at Holiday Inn Express Toulouse Airport Hotel.I am delighted to read such a lovely review, which praises our staff for their efficiency and kindness. Rest assured, these amazing comments will be passed on to all members of staff, as they will be more than happy to hear these words. I hope to have the opportunity to welcome you back again soon in our property.Kind RegardsNadja HillhouseGeneral Manager

10/10 – Uitstekend

Anne

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La navette nous attendait à 23h30 pour nous ramener à l’hôtel. Chambre propre et personnel super sympa
1 nacht verbleven in december 2023
Reactie van GM op 20 dec 2023
Chère AnneUn grand merci pour votre magnifique commentaire.Nous sommes véritablement heureux que vous ayez apprécié la situation, le confort,l'atmosphère paisible et soignée de notre établissement ...Ainsi que la grande gentillesse du personnel.Au plaisir de vous revoir parmi nous.Très cordialementNadja HillhouseDirectrice

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid
Negatief: Personeel en service, comfort kamer
50% du contrat rempli
Nous recherchons dans un hôtel un bon lit pour passer une bonne nuit et de l’eau chaude pour prendre une bonne douche. La moitié du contrat a été remplie , il n’y avait pas d’eau chaude. A la phrase rituelle de départ » tout c’est bien passé ? » j’ai évidement répondu que non, et je ne pensais pas que l’eau chaude était en option sinon je l’aurais prise… réponse: oui nous avons eu un problème d’eau chaude même nous nous n’en avions pas. Au revoir. Pas un geste commercial 120 euros la nuit…. Profit 1 service client 0
1 nacht verbleven in december 2023
Reactie van GM op 20 dec 2023
Bonjour Je vous remercie de votre commentaire constructif et de nous avoir fait confiance. Nous avons effectivement eu le jour de votre départ une panne d'eau pendant 45 minutes liée à une chaudière qui avait disjonctée . je m'en excuse pour le désagrément causé. Au plaisir de vous recevoir une nouvelle fois prochainement.Cordialement Nadja HillhouseDirectrice

10/10 – Uitstekend

Irma C

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
O hotel é muito bom, atendimento excelentes de todos funcionários. Porém, água da ducha não esquenta e o ar quente deixou a desejar também.
1 nacht verbleven in december 2023
Reactie van GM op 20 dec 2023
Estimada IrmaLe agradecemos el haberse tomado el tiempo para contarnos su experiencia en nuestro hotel. Reciba un saludo cordial y me mantengo a la espera de su visita en un futuro próximo. Reciba un saludo cordial y mi gratitud por adelantado por su tiempo. Nadja HillhouseGeneral Manager

8/10 – Goed

Gael

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van GM op 8 dec 2023
Cher GaelNous vous remercions d’avoir posté cet avis. ! Nous sommes ravis d’apprendre que votre séjour a été agréable. Sachez que ce commentaire a ravi toute notre équipe et que vos remarques constructives ont bien été notées.A très bientôt, à l’ Holiday Inn Express Toulouse AirportSincèrement Nadja HillhouseDirectrice

8/10 – Goed

Rita

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van GM op 8 dec 2023
Dear RitaThank you for dedicating some of your precious time to write a review for your most recent stay at the Holiday Inn Express Toulouse Airport Hotel. I was glad to read that you were satisfied by the hotel's customer service and professionalism. I should also say, thank you for praising the complimentary shuttle service, and rest assured that your comments have already been passed onto all the departments of the hotel. I hope to have the opportunity to welcome you once again soon in our property.Kind RegardsNadja Hillhouse General Manager

8/10 – Goed

Barry

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Got picked up quickly from shuttle point. Staff very kind and courteous. Rooms very spacious and clean. Bed very comfortable.
1 nacht verbleven in november 2023
Reactie van GM op 8 dec 2023
Dear BarryThank you for your amazing feedback for your most recent stay at the Holiday Inn Express Toulouse Airport.I was glad to read that you had a comfortable and good night’s stay in our property, and that you found its location convenient. Also, I was delighted to read that you were satisfied by our staff's customer service. I hope to welcome you again soon in our property. Kind RegardsNadja HillhouseGeneral Manager

10/10 – Uitstekend

florence

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
valeur sûre, super literie et super insonorisation
3 nachten verbleven in november 2023
Reactie van GM op 8 dec 2023
Dear FlorenceThank you for taking the time to share your recent experience at the Holiday Inn Express with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, I am curious to know if there were any elements of your visit we could have enhanced. The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our guests, such as yourself. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Toulouse Airport. Sincerely,Nadja HillhouseGeneral Manager

10/10 – Uitstekend

Teresita

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We came early from a very tired trip, the lady in the counter was very very polite and helpful in responding to our needs 👍 Good choice!
1 nacht verbleven in november 2023
Reactie van GM op 8 dec 2023
Dear TeresitaThank you for your feedback, we appreciate all of our guests, especially those that take time out of their busy day to write a review about their stay. Reviews from our guests, be they good or bad, help us gauge what we are doing well and what we need to improve on. I am very sorry to hear that you are disappointed with our customer service.Once again I am sorry for not having any parking spaces available on this day as we were fully booked. I can assure you that you have not experienced our ordinarily nice standards of service. I hope we have the opportunity to restore your faith in us during your next visit to ToulouseKind RegardsNadja Hillhouse General Manager

10/10 – Uitstekend

Steve

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Awesome stay
Awesome staff. Very accommodating to my needs!
1 nacht verbleven in november 2023
Reactie van GM op 20 nov 2023
Dear SteveThank you for sharing your feedback following your recent stay with us.I am delighted to hear that we made your stay a comfortable, effortless and enjoyable stay. I am also very glad that you found the team helpful, efficient and friendly.Thank you once again and we look forward to welcoming you back again soon.Kind RegardsNadja HillhouseGeneral Manager

10/10 – Uitstekend

Stephen

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Basic work accomodation right bybtyecairport
1 nacht verbleven in november 2023
Reactie van GM op 13 nov 2023
Dear StephenThank you for taking the time to write a report for your most recent stay at the Holiday Inn Express Hotel. I was glad to read that you had a great stay with us and that you enjoyed the service facilities as well as the location of our hotel. Your feedback is a motivation for myself and for our staff and their customer service behaviorI hope to have the opportunity to welcome you once again soon in our property. Kind Regards Nadja HillhouseGeneral Manager

6/10 – Redelijk

Brent

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
No Early Morning Shuttle Bus
Although the actual room was nice and comfortable with some good none news English TV channels, there was not a proper restaurant in the hotel for dinner. Also there was not an early morning shuttle bus to the airport. Instead we had to pay €20 for a 5 minute taxi ride. Next time I would pay more and stay at the NH Airport Hotel.
1 nacht verbleven in oktober 2023
Reactie van GM op 13 nov 2023
Dear BrentThank you for sharing your feedback following your recent stay with us.I am delighted to hear that we made your stay a comfortable, effortless and enjoyable stay.Please kindly note that the complimentary shuttle service is available from 06:00 am to 11:30 pm.Thsi is also clealy mentionned on our Expedia web site .Thank you once again and we look forward to welcoming you back again soon.Kind RegardsNadja HillhouseGeneral Manager

10/10 – Uitstekend

Michelle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property is simple and clean. The customer service we received from Christina is wonderful. She went above and beyond and made our stay very comfortable. We really appreciate her showing where we can dine out too. We had a great experience overall. Thank you!
1 nacht verbleven in oktober 2023
Reactie van GM op 2 nov 2023
Dear MichelleWhat a lovely review! Thank you for your high praise and compliments for the team at Holiday Inn Express Toulouse Airport.I am glad that you had a great stay at the hotel and we hope to welcome you back on your next visit to the Toulouse.Kind RegardsNadja HillhouseGeneral Manager

10/10 – Uitstekend

SEBASTIAN DAVIS

1 nacht verbleven in oktober 2023
Reactie van GM op 20 nov 2023
Dear SebastianThank you for sharing your feedback following your recent stay with us.I am delighted to hear that we made your stay a comfortable, effortless and enjoyable stay. I am also very glad that you found the team helpful, efficient and friendly.Thank you once again and we look forward to welcoming you back again soon.Kind RegardsNadja HillhouseGeneral Manager

10/10 – Uitstekend

Azer

1 nacht verbleven in september 2023
Reactie van GM op 23 okt 2023
Dear AzerThank you for taking the time to write a report for your most recent stay at the Holiday Inn Express Hotel. I was glad to read that you had a great stay with us and that you enjoyed the service facilities as well as the location of our hotel. Your feedback is a motivation for myself and for our staff and their customer service behaviorI hope to have the opportunity to welcome you once again soon in our property. Kind Regards Nadja HillhouseGeneral Manager

10/10 – Uitstekend

Pierre

1 nacht verbleven in oktober 2023
Reactie van GM op 23 okt 2023
Cher pierreNous vous remercions d'avoir pris le temps de nous donner votre avis suite à votre séjour dans notre établissement.Nous sommes ravis d'apprendre que vous avez passé un agréable séjour parmi nous.Dans l'attente du plaisir de vous accueillir lors d'un prochain séjour à Toulouse, toute l’équipe de Holiday Inn Express Toulouse Airport se tient à votre disposition pour toute demande.CordialementNadja HillhouseDirectrice

10/10 – Uitstekend

Steve

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice room, great breakfast & friendly staff.
1 nacht verbleven in oktober 2023
Reactie van GM op 16 okt 2023
Dear SteveThank you for taking the time to share your kind comments following your most recent visit to the Holiday Inn Express Toulouse Airport. We are delighted to hear that you enjoyed the friendliness of everyone here at the Hotel. It is an immense pleasure to hear such kind words, please be assured that I have passed these on to the teams. We look forward to welcoming you back where a warm welcome will await you.Kind regards,Nadja HillhouseGeneral Manager

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van GM op 16 okt 2023
Dear GuestThank you for taking the time to share your kind comments following your most recent visit to the Holiday Inn Express Toulouse Airport. We are delighted to hear that you enjoyed the friendliness of everyone here at the Hotel. It is an immense pleasure to hear such kind words, please be assured that I have passed these on to the teams. We look forward to welcoming you back where a warm welcome will await you.Kind regards,Nadja HillhouseGeneral Manager

10/10 – Uitstekend

Robert

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service from the staff
1 nacht verbleven in oktober 2023
Reactie van GM op 16 okt 2023
Dear RobertThank you for sharing your feedback following your recent stay with us.I am delighted to hear that we made your stay a comfortable, effortless and enjoyable stay. I am also very glad that you found the team helpful, efficient and friendly.Thank you once again and we look forward to welcoming you back again soon.Kind RegardsNadja HillhouseGeneral Manager

10/10 – Uitstekend

Janet, Green Cove Springs

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Warm, friendly staff. Great light dining options in the bar. Outstanding buffet breakfast.
1 nacht verbleven in oktober 2023
Reactie van GM op 16 okt 2023
Dear janetWhat a lovely review! Thank you for your high praise and compliments for the team at Holiday Inn Express Toulouse Airport.I am glad that you had a great stay at the hotel and we hope to welcome you back on your next visit to the Toulouse.Kind RegardsNadja HillhouseGeneral Manager

4/10 – Matig

Raphael

Reisde met familie
Hotel bien mais relation commerciale nulle.
J'ai eu une contrainte personnelle qui m'a obligé à décaler mon séjour. La réservation ayant ete faite en non modifiable, je n'ai eu aucun geste pour un remboursement partiel. Rien. Aucun geste de l'hôtel. Alors que j'ai réservé plusieurs fois cet hôtel à titre professionnel et particulier. Aucun geste de hotels.com. Alors que je suis un client régulier avec plus de 5000 euros à titre professionnel...
1 nacht verbleven in september 2023
Reactie van GM op 10 okt 2023
Bonjour RaphaelJe vous remercie de votre commentaire constructif et de nous avoir fait confiance. Malheureusement il nous est pas possible d'agir sur les réservations non annulables et non modifiables .le système de la chaine ne le permets pas .C'est comme chez Air France ou Lufthansa ... un tarif non annulable et non remboursable est certes bien plus intéressant mais avec des contraintes de le prépayer et de ne pas pouvoir le changer .. peu importe les raisons qui vous amène à vouloir changer la date du séjour.Nous n'avons pas fait d'erreur mais faites attention de réserver le bon tarif lors de vos prochaines réservations peu importe l'hôtel.Au plaisir de vous recevoir une nouvelle fois prochainement.Cordialement Nadja HillhouseDirectrice

10/10 – Uitstekend

haluk

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
good one
Parking was easy, Rooms were big enough. Breakfast was so so. I would stay here again
1 nacht verbleven in oktober 2023
Reactie van GM op 9 okt 2023
Dear gooed oneWhat a lovely review! Thank you for your high praise and compliments for the team at Holiday Inn Express Toulouse Airport.I am glad that you had a great stay at the hotel and we hope to welcome you back on your next visit to the Toulouse.Kind RegardsNadja HillhouseGeneral Manager

8/10 – Goed

Jeong-Yeol

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
직원 친절성
직원이 친절했습니다.
3 nachten verbleven in september 2023
Reactie van GM op 9 okt 2023
Dear GuestThank you for sharing your feedback following your recent stay with us.I am delighted to hear that we made your stay a comfortable, effortless and enjoyable stay. I am also very glad that you found the team helpful, efficient and friendly.Thank you once again and we look forward to welcoming you back again soon.Kind RegardsNadja HillhouseGeneral Manager

10/10 – Uitstekend

KERRI

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfect for the positioning yourself close to the airport. Check in staff was friendly and helpful, even late at night. Room was clean and comfortable.
Reactie van GM op 30 sep 2023
Dear KERRIThank you for taking the time to share your kind comments following your most recent visit to the Holiday Inn Express Toulouse Airport. We are delighted to hear that you enjoyed the friendliness of everyone here at the Hotel. It is an immense pleasure to hear such kind words, please be assured that I have passed these on to the teams. We look forward to welcoming you back where a warm welcome will await you.Kind regards,Nadja HillhouseGeneral Manager

10/10 – Uitstekend

Frank

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van GM op 2 nov 2023
Dear FranckWhat a lovely review! Thank you for your high praise and compliments for the team at Holiday Inn Express Toulouse Airport.I am glad that you had a great stay at the hotel and we hope to welcome you back on your next visit to the Toulouse.Kind RegardsNadja HillhouseGeneral Manager