Mandi, thank you for taking the time to share your valuable feedback. We are glad to hear you enjoyed the amenities and location of our home. We apologize for the impact we had on you with the hot tub, and we appreciate this feedback as a means to continually improve. We look forward to welcoming you back for another fabulous getaway in the future.

Brendan, thank you for sharing your experience, we're pleased that the location of our home served you well! That said, while we acknowledge that beds will not suit everyone's specific preferences, we regret that ours was not comfortable for you and have shared your feedback with the local manager. They assured us that they will inspect the beds and look into having the mattresses replaced if needed. We truly enjoyed having you as our guest and we hope to host you again soon.

Thank you for taking the time to share your experience, Jeni, we regret to hear that we were unable to provide you with a pleasant stay. We are very sorry you weren't able to use most of the property's amenities due to the power outage that occurred during your stay. Though out of our control, we make every effort to address every guest's concern as timely as possible, and we sincerely apologize for dropping the ball this time. We are committed to providing exceptional customer service, and we welcome your feedback as a means to improve. We will be sure to follow up with the appropriate parties regarding your experience. We hope you'll give us a second chance to better serve you.

Jaesi, we are disappointed to learn that you had a negative experience with us. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We hope you'll give us a second chance to better serve you!