Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 451 van 616 beoordelingen" "
10 - Uitstekend
451
Gastenscore: 8 - Goed. 118 van 616 beoordelingen" "
8 - Goed
118
Gastenscore: 6 - Redelijk. 32 van 616 beoordelingen" "
6 - Redelijk
32
Gastenscore: 4 - Matig. 9 van 616 beoordelingen" "
4 - Matig
9
Gastenscore: 2 - Ontzettend slecht. 6 van 616 beoordelingen" "
2 - Ontzettend slecht
6
9,6/10
Netheid
9,6/10
Personeel en service
8,8/10
Voorzieningen
9,6/10
Staat van de accommodatie en faciliteiten
9,2/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
Jean-Pierre
27 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
L’hôtel était pratique car à côté de l’autoroute, mon seul bémol. Ma chambre était du côté de la rue et on entendait beaucoup de véhicule passer dans la nuit.
Jean-Pierre
2 nachten verbleven in april 2024
10/10 – Uitstekend
JUDITH
Zakenreiziger
19 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff are friendly. The rooms are spacious and clean. And there’s EV chargers.
JUDITH
1 nacht verbleven in april 2024
8/10 – Goed
Swarna
Reisde met familie
18 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The mattress could be better.
Swarna
1 nacht verbleven in april 2024
10/10 – Uitstekend
Lisa
Reisde met familie
13 apr 2024
The staff from check-in to housekeeping and everyone we ran into along the way was friendly, helpful and joyous - where do you find that?
Lisa
1 nacht verbleven in april 2024
10/10 – Uitstekend
Anna
Reisde met partner
7 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very convenient, in the heart of Troy, close to RPI
Anna
1 nacht verbleven in april 2024
10/10 – Uitstekend
Christine
5 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Christine
1 nacht verbleven in maart 2024
10/10 – Uitstekend
Ezra, Barrington
Reisde met partner
31 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was a beautiful facility, right on the river. Staff were friendly and helpful. Easy access to plenty of dining options. Would absolutely stay again!
Ezra
1 nacht verbleven in maart 2024
10/10 – Uitstekend
Regina
Reisde met familie
30 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely
Regina
1 nacht verbleven in maart 2024
2/10 – Ontzettend slecht
Annemarie
24 mrt 2024
Negatief: Personeel en service
Annemarie
1 nacht verbleven in maart 2024
10/10 – Uitstekend
Debra, Edgewater
Reisde met partner
22 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
easy to get to, gym facilities, located with easy access to many restaurants within walking distance.
Debra
1 nacht verbleven in maart 2024
10/10 – Uitstekend
Robert
Reisde met partner
18 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Located adjacent to the Hudson River. Easy to get there in Troy, NY. Sufficient parking available.
Robert
1 nacht verbleven in maart 2024
10/10 – Uitstekend
Michael
25 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly staff
Michael
1 nacht verbleven in februari 2024
10/10 – Uitstekend
Vincent
Reisde met familie
25 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A beautiful hotel in a beautiful location. Friendly and helpful staff.
Vincent
1 nacht verbleven in februari 2024
10/10 – Uitstekend
Tim
19 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place
Tim
1 nacht verbleven in februari 2024
10/10 – Uitstekend
Gyan
16 feb 2024
Gyan
1 nacht verbleven in februari 2024
10/10 – Uitstekend
Sean
12 feb 2024
Sean
2 nachten verbleven in februari 2024
10/10 – Uitstekend
Linda
Reisde met familie
10 feb 2024
Very nice and modern. Great staff - very responsive. Will definitely stay here again.
Linda
1 nacht verbleven in februari 2024
8/10 – Goed
Glenda
3 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Glenda
1 nacht verbleven in februari 2024
2/10 – Ontzettend slecht
Kantilal
Zakenreiziger
26 jan 2024
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Bed are very old and unstable.
Kantilal
4 nachten verbleven in januari 2024
10/10 – Uitstekend
Tammie
24 jan 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
Tammie
1 nacht verbleven in december 2023
8/10 – Goed
Allen
15 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was good.
Allen
2 nachten verbleven in januari 2024
10/10 – Uitstekend
Mark
Reisde met partner
14 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mark
2 nachten verbleven in januari 2024
8/10 – Goed
Nicole
13 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel very clean area up and comong
Nicole
10/10 – Uitstekend
Merla
Reisde met familie
9 jan 2024
Positief: Netheid, voorzieningen
The refrigerator could be a little larger. Otherwise, the room was very nice and clean. All the staff were helpful and friendly.
Merla
28 nachten verbleven in december 2023
Reactie van Andy op 10 jan 2024
Thank you for choosing the Courtyard, We are pleased you enjoyed your stay. Thank you for your additional comments as we are always looking for better ways to improve your stay including how the room is set up.
8/10 – Goed
Michael
6 jan 2024
Michael
1 nacht verbleven in januari 2024
10/10 – Uitstekend
Gizelle
18 dec 2023
Gizelle
2 nachten verbleven in december 2023
10/10 – Uitstekend
Donna
Reisde met familie
17 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful hotel . Close to everything , would stay again
Donna
1 nacht verbleven in december 2023
Reactie van lmoore op 30 dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.We hope to welcome you again soon.
10/10 – Uitstekend
Dana
Reisde met familie
13 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dana
1 nacht verbleven in oktober 2023
Reactie van Chris DeSimone op 16 dec 2023
Thank you so much for your score we are so glad we were able to make your stay perfect. We look forward to having you back with us when your travels bring you back to the area
8/10 – Goed
Fran
Zakenreiziger
12 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fine with some missing amenities
Stayed for one night. Overall everything was fine but there was no safe in the room. This amenity is pretty standard and surprised a Marriott didn't provide one. Also surprised that no bottled water in the room. Finally, the tv channel selection very limited for this day and age.
Fran
1 nacht verbleven in december 2023
Reactie van Chris DeSimone op 16 dec 2023
Thank you so much for your feedback. We do have safety deposit boxes down at the front desk for smaller belonging you would like locked up. We apologize for our short comings on your stay and your feedback was shared with our management team. We hope you chose to stay with us again in the future when your travels bring you back to the area.
10/10 – Uitstekend
Sara
Reisde met een groep
3 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great two night stay. Within walking distance of several nice restaurants.
Sara
2 nachten verbleven in december 2023
Reactie van Chris DeSimone op 16 dec 2023
Thank you so much for your feedback, we are so glad we were able to accommodate you for your stay. We look forward to seeing you in the future when our travels bring you back to the area.
6/10 – Redelijk
Alicia
2 dec 2023
Positief: Personeel en service
Negatief: Netheid
2nd time staying here and now convinced the rooms are not being cleaned well. The shower was filthy in room 305. It literally had black specs all over and was slimy.
The staff is friendly. But the cleaning needs to be addressed. My last stay there were shoes under my bed and hair on my pillow cases. Come on. Do better
Alicia
1 nacht verbleven in november 2023
Reactie van Chris DeSimone op 16 dec 2023
Thank you for your feedback and we apologize for the experience you had at our hotel. We strive for excellent customer service as well as strive for the best housekeeping standards and we apologize for falling short on our service. We hope you give us another chance to give you the experience you deserve..
10/10 – Uitstekend
mitchell
25 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Closeness to everything
mitchell
1 nacht verbleven in november 2023
Reactie van Chris DeSimone op 16 dec 2023
Thank you so much for your score. We shared this with our team as a way to celebrate another successful stay. We look forward to seeing you again when your travels bring you back to the area.
10/10 – Uitstekend
Marc
Reisde met familie
20 nov 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A Gold Standard
As always, my stay was fantastic. This hotel is very comfortable with great amenities. Easy parking and access to many restaurants of downtown Troy.
Marc
2 nachten verbleven in november 2023
Reactie van Chris DeSimone op 16 dec 2023
Thank yo so much for your feedback and for your score. We are so glad we were able to make your stay easy and accommodating for you. We look forward to seeing you again when your travels bring you back to the area.
10/10 – Uitstekend
Eleanor
Reisde met een groep
14 nov 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Friends wedding
Hotel was very clean and the staff was awesome!
Eleanor
3 nachten verbleven in november 2023
Reactie van Chris DeSimone op 16 nov 2023
Thank you for choosing our property and we are so glad to hear our front office team and housekeeping helped make your stay awesome.We hope to see you soon.
10/10 – Uitstekend
Gary
10 nov 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Twice the Nice
Another good experience with Courtyard. Second time starting here and no issues. Only nit picky item was the clock was off by 15 minutes and unable to change. No big deal with a cell phone these days. Clean, modern and nice large parking. It won't be the last time we start here on our trips to upstate NY.
Gary
1 nacht verbleven in november 2023
Reactie van Chris DeSimone op 16 nov 2023
Thank you for choosing our property for your stays. We are so glad we are able to continuously provide adequate service for your needs.We will see you soon back at the Courtyard.
10/10 – Uitstekend
Carrie
20 okt 2023
Carrie
1 nacht verbleven in oktober 2023
Reactie van Chris DeSimone op 16 nov 2023
Thank you for your score and we are glad we were able to meet your needs.Hope to see you soon back at the Courtyard.
8/10 – Goed
Douglas
17 okt 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Douglas
1 nacht verbleven in oktober 2023
Reactie van Chris DeSimone op 16 nov 2023
Thank you for staying at our property and for your review. We are glad we were able to meet the needs for your stay and that everything went smoothly. We hope to welcome you back to our property in the future.
10/10 – Uitstekend
Christopher
15 okt 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Christopher
2 nachten verbleven in oktober 2023
Reactie van Chris DeSimone op 16 nov 2023
Thank you for staying at the Courtyard and for your perfect review. We are so glad we were able to exceed your expectations and make your stay with us perfect. We hope to welcome you back at our property soon.
10/10 – Uitstekend
CATHERINE
15 okt 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfect distance for going to RPI for a campus tour
CATHERINE
1 nacht verbleven in oktober 2023
Reactie van Chris DeSimone op 16 nov 2023
Thank you for choosing to stay at the Courtyard and for your perfect review. We are so glad we were able to make your stay perfect and we hope to welcome you back to our property for any stay in the future.
8/10 – Goed
Edward
13 okt 2023
Edward
2 nachten verbleven in oktober 2023
Reactie van Chris DeSimone op 16 nov 2023
Thank you for choosing our property and for your score. We are glad we were able to meet your needs for your stay and we hope to welcome you back to the Courtyard.
6/10 – Redelijk
Sherif El Bayadi, MD, FACP, FCCP,
Reisde met partner
7 okt 2023
Positief: Netheid, voorzieningen
Staff not welcoming room level for the price charged very disappointing
Sherif El Bayadi, MD, FACP, FCCP,
1 nacht verbleven in oktober 2023
Reactie van Chris DeSimone op 16 nov 2023
Thank you for choosing our property and I am sorry our guest service was not exceptional. We strive for our agents to put the best customer service foot first. We hope you give our property another chance to show how much we care about our guests.
6/10 – Redelijk
Jean, Olathe
7 okt 2023
Positief: Personeel en service
Street noise was terrible on the side facing away from the river. I lost sleep.
Jean
4 nachten verbleven in september 2023
Reactie van Chris DeSimone op 16 nov 2023
Thank you for choosing our property and I am sorry to hear about the noise. I understand that can be frustrating not waking up fully rested. I hope you will give our property another chance and we hope to see you again.
10/10 – Uitstekend
jina
Zakenreiziger
6 okt 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
There is no amenity just like water, lotion…
Fortunately there is a coffee.
jina
1 nacht verbleven in oktober 2023
Reactie van Chris DeSimone op 16 nov 2023
Thank you for choosing our property for your stay and we are glad we were able to make your stay comfortable. We have wall mounted shampoo and conditioner which is why we don't have those amenities but we do have tooth brush, tooth paste, shaving cream, razors, lotion, sewing kits, and shower caps for our guests upon request. We also have a 24 hour market with food drinks and medicine. We hope to see you again at our property.
10/10 – Uitstekend
Dacia
23 sep 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful Stay
Great hotel. Very comfortable and very clean. Staff is very friendly. Will definitely stay again.
Dacia
1 nacht verbleven in september 2023
Reactie van Chris DeSimone op 15 nov 2023
Thank you for your feedback. We are so glad everything was comfortable for your stay.See you soon :)
10/10 – Uitstekend
Mark
21 sep 2023
Mark
1 nacht verbleven in september 2023
Reactie van Chris DeSimone op 16 nov 2023
Thank you for staying at our property and for the perfect review. We are so glad to hear that everything was great with your stay. We hope to welcome you back to the Courtyard in the future.
6/10 – Redelijk
Mark
18 sep 2023
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Housekeeping did not clean the room. I returned late evening to find the room untouched. I thought it too late to ask housekeeping to come clean it.
Mark
2 nachten verbleven in september 2023
Reactie van Chris DeSimone op 16 nov 2023
Thank you for choosing our property for your stay. I am sorry the housekeeping policy was not clearly brought up at check in. We do not do service rooms everyday, but we are more than happy to schedule you for your service at the front desk during check in. We hope to see you again in the future at the Courtyard.
10/10 – Uitstekend
Stanley
Reisde met een groep
12 sep 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Staff
Staff at the front desk (Britney and Ron) were awesome! Britney bent over backwards to solve a problem I had! These 2 are a asset to your company
Stanley
1 nacht verbleven in september 2023
10/10 – Uitstekend
Buenaventura
Reisde met een groep
11 sep 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Buenaventura
1 nacht verbleven in september 2023
8/10 – Goed
Detcha
Reisde met familie
10 sep 2023
Positief: Netheid
Bistro has an extremely limited menu and the bistro staff were constantly complaining they were understaffed. Took over a half hour to get two muffins, a bagel and two coffees. Muffins were inedible.
The staff checking guests in were extremely nice and professional. Cleaning staff were loudly swearing in front of guests about their inability to get on the elevator.
The neighborhood around the property does not seem safe at all.
Detcha
1 nacht verbleven in september 2023
Reactie van Chris DeSimone op 16 nov 2023
Thank you for choosing courtyard and I am sorry to hear that our bistro took that long and the muffins were inedible. We strive to exceed our guests expectations and are truly sorry for not meeting yours. We will talk with our team about proper language for the work environment and working in a more timely manner as we realize everyone has other things they would like to do after breakfast as this is the start to your day. We hope you give us another chance and stay with us again in the future.
4/10 – Matig
Néeraja
Reisde met familie
9 sep 2023
Bathroom was not up to mark. Sink in the bathroom was clogging. Mildew on shower caulking was disgusting. Marriot need to improve on it to maintain their standards