4/10 – Matig
Colleen
24 jul 2025
Positief: Netheid, staat van de accommodatie en faciliteiten
I booked for one night, and called the front desk at 10 am the next morning to extend my stay for one more night. The front desk told me that this was fine, and they had updated the system. I ran errands, and when I returned, ALL OF MY BELONGINGS were GONE. I called the front desk and was asked to come downstairs, to find out that housekeeping had THROWN ALL OF MY BELONGINGS AWAY. They threw away all of my toiletries and some clothing. Fortunately, I had a WalMart receipt for most of the toiletries, and some of the clothing. They credited my 2nd night stay for the amount on my receipt. I had to go back to Walmart to purchase the same items again. I later discovered that I had 2 pair of prescription glasses and a phone charger in my belongings that were also thrown in the trash. This put me out another $500.00, which I will never be reimbursed for.
Colleen
1 nacht verbleven in juli 2025