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Beoordelingen van The Alverton

4 out of 5
The Alverton
Tregolls Road, Truro, England

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 431 van 661 beoordelingen" "
Gastenscore: 8 - Goed. 165 van 661 beoordelingen" "
Gastenscore: 6 - Redelijk. 45 van 661 beoordelingen" "
Gastenscore: 4 - Matig. 13 van 661 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 661 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

8,6/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Erik

Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid
Fraai hotel maar te duur voor wat je krijgt
Prachtige locatie met indrukwekkende oprijlaan. De kamers zijn echter te klein, te warm (nauwelijks ventilatie mogelijk) en de bedden zijn overeenkomstig klein en niet erg comfortabel. De badkamer was niet echt schoon en opmerkingen daarover leidde niet tot verandering. Blijft over een gevoel van “jammer”.
3 nachten verbleven in juli 2023
Reactie van Guest Relations Manager op 14 aug 2023
Hi Erik, Thank you for your review and constructive comments. These will all be addressed at our managers meeting so changes can be made where necessary. The classic rooms are the smallest room type but the others are much larger with the suites being very spacious.Best wishesLarissaGuest Relations Manager

10/10 – Uitstekend

Jacques

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Klassiek-landelijke luxe in prachtig decort
Fantastische accomodatie, nabij centrum van Truro, de hoofdstad van Cornwall. Wij verbleven in een hagelnieuw bijgebouw, iets heuvelopwaarts van het oude gedeelte, pal naast parkeerplaats (dus makkelijk met bagage). De kamer was zeer ruim en alles was in prima staat. Hellaas geen airco of desnoods ventilator beschikbaar. Oudere mensen moeten erg uitkijken met douchen in bad; de rand is erg hoog en een val is niet ondenkbaar. Het restaurant is prima van kwaliteit, zowel de keuken als de inrichting en de bediening. Het laatste was naar ons idee, hoewel goed bedoeld, veel te veel aanwezig. Voor ieder dingetje kwam een andere persoon; je werd door wel vier obers of serveersters nauw geobserveerd en bij het minste of geringste stonden ze weer aan tafel. A bit annoying!
3 nachten verbleven in juli 2017

8/10 – Goed

Julie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely stay , easy walk into Truro Center . Had a meal on the second night - food was lovely . Would recommend stay here.
2 nachten verbleven in april 2024

10/10 – Uitstekend

William

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The ease of parking, closeness to the city, the historic building, good food, choice of food - all points in recommending the Alverton.
2 nachten verbleven in april 2024
Reactie van Guest Relations Manager op 21 apr 2024
Dear William, Thank you for your fantastic review. We hope to have the pleasure of welcoming you again soon. Best wishesLarissaGuest Relations Manager

10/10 – Uitstekend

Laura

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect for weddings and events. There are separate rooms which aren't connected to the hotel and are in a courtyard to give a bit more extra privacy. Food was delicious and good value for money overall
2 nachten verbleven in april 2024
Reactie van Guest Relations Manager op 15 apr 2024
Dear Laura,Thank you for your fantastic review and I'm pleased you enjoyed delicious food and found the hotel to be good value for money. We hope to have the pleasure of welcoming you again.Best wishesLarissaGuest Relations Manager

10/10 – Uitstekend

Angela

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Guest Relations Manager op 15 apr 2024
Thank you for your fantastic rating!

8/10 – Goed

Jane

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van Guest Relations Manager op 15 apr 2024
Thank you for your rating.

10/10 – Uitstekend

gail

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The loveliest staff. I so wish I wasn’t working as I would just spend all weekend hanging out at this wonderful hotel. Xxxx
1 nacht verbleven in april 2024
Reactie van Guest Relations Manager op 21 apr 2024
Dear Gail, Thank you for your fantastic review. We hope to have the pleasure of welcoming you again, hopefully for a holiday next time! Best wishesLarissaGuest Relations Manager

10/10 – Uitstekend

Martin Lee

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was fantastic.
2 nachten verbleven in maart 2024
Reactie van Guest Relations Manager op 21 mrt 2024
Dear Martin, It's great to hear everything during your stay was fantastic. We hope to have the pleasure of welcoming you again. Best wishesLarissaGuest Relations Manager

8/10 – Goed

Linda

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Food ok and room pleasant. Easy for Hall for Cornwall access
1 nacht verbleven in maart 2024
Reactie van Guest Relations Manager op 18 mrt 2024
Dear Linda,Thank you for your review and I hope you had a lovely evening at The Hall for Cornwall. We hope to welcome you again. Best wishesLarissaGuest Relations Manager

10/10 – Uitstekend

Stephanie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Gem of a city centre hotel
The staff were very helpful and welcoming and went above and beyond. The hotel was very smart and clean. We had a very quiet room at the rear of the hotel and the room had everything you would need. The location is perfect, only a 10 minute walk to the city centre. Plent of parking available at the hotel and the beaches were only 20 minute drive away. The breakfast was good with plenty of choice. We would definitely visit again.
2 nachten verbleven in januari 2024
Reactie van Guest Relations Manager op 1 feb 2024
Dear Stephanie,Thank you for your fantastic review. I'm pleased you enjoyed your stay and we look forward to welcoming you again. Best wishesLarissaGuest Relations Manager

10/10 – Uitstekend

Sharon

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Party night stay
Attended a works party and stayed the night, the party food was delicious and hot, the room was warm, clean and comfortable. The breakfast was amazing and I felt completely relaxed knowing that the catering staff were putting in extra safety measures to cater for my food allergy.
1 nacht verbleven in januari 2024
Reactie van Guest Relations Manager op 29 jan 2024
Dear Sharon, Thank you for your 10/10 review and I'm so pleased you felt at ease with your allergy, knowing the staff were looking after you. It's great to hear the whole experience including your comfortable room, breakfast and party night was amazing.We hope to welcome you again. Best wishesLarissaGuest Relations Manager

10/10 – Uitstekend

Ian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel….good value as not too expensive ….my only “criticism” is the menu is a little limited ..steak was excellent
1 nacht verbleven in januari 2024
Reactie van Guest Relations Manager op 29 jan 2024
Dear Ian, Thank you for your review. We hope to welcome you again. Best wishesLarissaGuest Relations Manager

10/10 – Uitstekend

Philip

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Guest Relations Manager op 24 jan 2024
Thank you for your fantastic rating!

10/10 – Uitstekend

Louise

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Guest Relations Manager op 24 jan 2024
Thank you for your fantastic rating!

10/10 – Uitstekend

Michelle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel and convenient
1 nacht verbleven in januari 2024
Reactie van Guest Relations Manager op 22 jan 2024
Dear Michelle, Thank you for your lovely review.We hope to welcome you again.Best wishesLarissaGuest Relations Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel.
We had a room in the courtyard block. Room was a good size. Comfy bed, nice toiletries. Restaurant staff were very friendly. Breakfast was good with various options. Short walk into Truro centre. Would definitely recommend.
2 nachten verbleven in januari 2024
Reactie van Guest Relations Manager op 22 jan 2024
Thank you for your fantastic review and it's great to hear what a lovely stay you had.We hope to welcome you again.Best wishesLarissaGuest Relations Manager

10/10 – Uitstekend

Tracey

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Guest Relations Manager op 21 jan 2024
Thank you for your fantastic rating!

10/10 – Uitstekend

Roger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Guest Relations Manager op 21 jan 2024
Thank you for your fantastic rating!

10/10 – Uitstekend

Louise

1 nacht verbleven in januari 2024
Reactie van Guest Relations Manager op 8 feb 2024
Thank you for your fantastic rating!

10/10 – Uitstekend

Stephen

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything about this hotel, and our stay there was excellent. It’s just a ten minute walk into Truro, so it is conveniently located, and wouldn’t want to stay anywhere else, even the price is competitive to other hotels in the area!
1 nacht verbleven in januari 2024
Reactie van Guest Relations Manager op 14 jan 2024
Dear Stephen, Thank you for your lovely kind words and I'm delighted to hear what a great stay you had. We hope to welcome you again. Best wishesLarissaGuest Relations Manager

10/10 – Uitstekend

Tracy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely staff immaculate and food perfect
A really lovely clean friendly hotel
1 nacht verbleven in januari 2024
Reactie van Guest Relations Manager op 14 jan 2024
Dear Tracy, Thank you for your fantastic review. I'm pleased everything was great including the food, staff and cleanliness.We hope to welcome you again. Best wishesLarissaGuest Relations Manager

10/10 – Uitstekend

Julian

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Guest Relations Manager op 9 jan 2024
Thank you for your fantastic 10/10 rating!

10/10 – Uitstekend

Scott

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Guest Relations Manager op 9 jan 2024
Thank you for your fantastic 10/10 rating!

10/10 – Uitstekend

Yuet Yin Kimmy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The most perfect hotel you could wish for. I’ve been enjoying stays at The Alverton . The room was clean, warm and well stocked with towels etc. The staff always very friendly and beyond to make your stay perfect . There are no negatives to consider when choosing to stay at The Alverton.
2 nachten verbleven in januari 2024
Reactie van Guest Relations Manager op 9 jan 2024
This is wonderful to hear and I can't wait to share it with the team. We hope to welcome you again.Best wishesLarissaGuest Relations Manager

10/10 – Uitstekend

Kim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Guest Relations Manager op 28 dec 2023
Thank you for your fantastic rating!

10/10 – Uitstekend

Emma

1 nacht verbleven in december 2023
Reactie van Guest Relations Manager op 23 dec 2023
Thank you for your fantastic rating!

6/10 – Redelijk

Peter

Zakenreiziger
Positief: Personeel en service
1 nacht verbleven in december 2023
Reactie van Guest Relations Manager op 21 dec 2023
Dear Peter, Thank you for your rating but please get in touch if you'd like to discuss your stay further.Best wishesLarissaGuest Relations Manager

8/10 – Goed

Edward

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice hotel, friendly staff, mostly clean. Unfortunately was woken up very early by a service trolley outside.
1 nacht verbleven in december 2023
Reactie van Guest Relations Manager op 21 dec 2023
Dear Edward, Thank you for your review and please accept my sincerest apologies that you were woken up by noise.Please get in touch if you'd like to discuss this further. Best wishesLarissaGuest Relations Manager

10/10 – Uitstekend

Natalie

1 nacht verbleven in december 2023
Reactie van Guest Relations Manager op 21 dec 2023
Thank you for your fantastic rating!

10/10 – Uitstekend

Carly

1 nacht verbleven in december 2023
Reactie van Guest Relations Manager op 21 dec 2023
Thank you for your fantastic rating!

10/10 – Uitstekend

Scott

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was excellent. The staff was friendly. They gave excellent service.
3 nachten verbleven in november 2023
Reactie van Guest Relations Manager op 28 nov 2023
Dear Scott, Thank you for your lovely review. We hope to welcome you again. Best wishesLarissaGuest Relations Manager

8/10 – Goed

Sarah

Zakenreiziger
Positief: Netheid, personeel en service
.
1 nacht verbleven in november 2023
Reactie van Guest Relations Manager op 28 nov 2023
Thank you for your rating!

8/10 – Goed

Kim

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Character and convenience
1 nacht verbleven in november 2023
Reactie van Guest Relations Manager op 28 nov 2023
Dear Kim, Thank you for your review. We hope to welcome you again. Best wishesLarissaGuest Relations Manager

8/10 – Goed

Sarah

1 nacht verbleven in november 2023
Reactie van Guest Relations Manager op 21 dec 2023
Thank you for your rating!

10/10 – Uitstekend

Louise

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love the Alverton it’s a beautiful hotel with beautiful rooms. The staff are lovely and the food is delicious!
1 nacht verbleven in november 2023
Reactie van Guest Relations Manager op 27 nov 2023
Hi Louise, Thank you for your lovely kind words. We hope to welcome you again soon.Best wishesLarissaGuest Relations Manager

10/10 – Uitstekend

Scott

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Guest Relations Manager op 27 nov 2023
Thank you for your fantastic rating!

10/10 – Uitstekend

Tony

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Guest Relations Manager op 27 nov 2023
Thank you for your 10/10 rating!

8/10 – Goed

Ian

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely building
We planned a weekend away so booked two rooms for the night B&B. Lovely hotel and very comfortable room. Nice to be able to have a bath. Breakfast unfortunately let them down a bit. We ordered our food. The cereal, toast etc arrived. Having eaten that we expected our cooked breakfast to appear. After waiting a while we asking were it was and it came 30 minutes after we had finished our cereal.
1 nacht verbleven in november 2023
Reactie van Guest Relations Manager op 27 nov 2023
Dear Ian, Thank you for your review and I'm pleased you had a lovely stay. I'm sorry that on this occasion the breakfast service was slow. Please accept my apologies and we hope to welcome you again. Best wishesLarissaGuest Relations Manager

8/10 – Goed

Lewis

1 nacht verbleven in oktober 2023
Reactie van Guest Relations Manager op 17 nov 2023
Thank you for your rating!

6/10 – Redelijk

Lesley

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Clean small stuffy dark room
Whilst clean, modern and close to town there were a lot of areas needing attention to be considered a 4 star . The rooms were very small in the courtyard and dark. Bathroom no natural light and finished in dark colours so difficult to shave in. The table in bedroom only had a small 6 inch by 12 inch mirror to apply make up etc. there was no drawer space in either table or bedside units and the enormous wardrobe was filled with a fridge, iron and ironing board which could only we positioned across the doorway and between bedroom and bathroom. The breakfast was good although strange layout of menu. Staff were everywhere but no idea what to do. Lack of management . The public areas for guests were taken up by weddings etc so no quiet area to sit and read paper with a drink or coffee . The afternoon tea was fine but as we had not booked the manager had to ask if the chef could oblige. Finally we ordered a paper but it was not delivered as the reception did not make a note of the room number. All in all it was ok but not great by any stretch. We were swayed to stay there because of the rave reviews. Shall not use again.
2 nachten verbleven in november 2023
Reactie van Guest Relations Manager op 9 nov 2023
Dear Lesley, Thank you for your detailed review but naturally I am disappointed that you didn't like your classic courtyard room. The classic rooms are the smaller room type and they contain all the amenities. We hoped that by designing the room with the tea trays and fridges hidden away, this would create a more inviting space in the bedroom and still leave our guests with plenty of room in the wardrobe. I'm pleased it was clean but I'm sorry you didn't like it. It's great to hear breakfast and the afternoon tea were both good and I will pass your feedback onto the restaurant manager. I know as we were busy on Saturday the staff member would have wanted to check if the chefs could accommodate your order so they didn't oblige and then have to let you down. The wedding party do have their own bar, so I hope the noise quietened down later in the evening and the Courtyard also has a private lounge so you are always welcome to relax with drinks there. I'm sorry you didn't receive your newspaper and this added further disappointment to your stay. Please get in touch with me personally if you'd like to discuss your stay further.Best wishesLarissaGuest Relations Manager

8/10 – Goed

Keith

1 nacht verbleven in november 2023
Reactie van Guest Relations Manager op 28 nov 2023
Thank you for your rating.

10/10 – Uitstekend

Jaclyn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gorgeous grounds and buildings on the property. I would recommend to anyone staying in Truro.
3 nachten verbleven in oktober 2023
Reactie van Guest Relations Manager op 7 nov 2023
Dear Jaclyn,Thank you for your fantastic review.We look forward to welcoming you again. Best wishesLarissaGuest Relations Manager

8/10 – Goed

Stephen

1 nacht verbleven in november 2023
Reactie van Guest Relations Manager op 7 nov 2023
Thank you for your rating.We hope to welcome you again.

10/10 – Uitstekend

Russell

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Outstanding
Everything was first class! The Staff , The Service, The Room , The Value - Highly recommended and I will definitely be back to stay again. The restaurant food was amazing!
1 nacht verbleven in november 2023
Reactie van Guest Relations Manager op 5 nov 2023
Dear Russell,Thank you for your 'first class' review! The team will be thrilled to read this. We look forward to welcoming you again. Best wishesLarissaGuest Relations Manager

10/10 – Uitstekend

Geoffrey

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed for 4 nights we had a wonderful time weather it was breakfast or dinner the staff were super attentive. Well done! I would happily stay there again!
4 nachten verbleven in oktober 2023
Reactie van Guest Relations Manager op 2 nov 2023
Dear Ian,Thank you for your wonderful 5 star rating and I'm delighted you meals were great and staff super attentive.We look forward to welcoming you again.Best wishesLarissaGuest Relations Manager

10/10 – Uitstekend

Henrietta Anne

1 nacht verbleven in oktober 2023
Reactie van Guest Relations Manager op 27 nov 2023
Thank you for your fantastic rating!

10/10 – Uitstekend

IAN, London

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Spotless, refurbished, great service.
1 nacht verbleven in oktober 2023
Reactie van Guest Relations Manager op 2 nov 2023
Dear Ian,Thank you for your fantastic 5 star rating and kind words.We look forward to welcoming you again.Best wishesLarissaGuest Relations Manager

8/10 – Goed

David

2 nachten verbleven in oktober 2023
Reactie van Guest Relations Manager op 24 okt 2023
Thank you for your rating.We hope to welcome you again.

10/10 – Uitstekend

A

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Guest Relations Manager op 18 okt 2023
Thank you for your fantastic rating!