Bar met dakterras, zeezicht, dagelijks geopend

Beoordelingen van Novotel Bali Ngurah Rai Airport

4 out of 5
Novotel Bali Ngurah Rai Airport
Jalan Raya Ngurah Rai, Tuban, Bali

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 543 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 341 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 73 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 17 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 27 van 1001 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Mats

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prima verblijf voor de vlucht.
1 nacht verbleven in oktober 2023
Reactie van Ifan Taufan Asst. Front Office Manager op 16 okt 2023
Dear Mats,We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ifan TaufanAsst. Front Office Manager

8/10 – Goed

Brigitte

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Net AirPort hotel
Net verzorgd hotel. Vanuit de lobby loop je zo de vertrekhal in. Ideaal voor als je een late vlucht hebt.
2 nachten verbleven in september 2022
Reactie van Ifan Taufan Asst. Front Office Manager op 30 sep 2022
Dear Brigitte,Warm greetings from Novotel Bali Ngurah Rai Airport.Thank you for your rating review, I really appreciate it. Your review are our motivation to show you even better side of our hotel. I hope that we could have the opportunity to welcoming you again in near future.Best regards,

6/10 – Redelijk

Robbert, Middelburg

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in mei 2022
Reactie van Ifan Taufan Asst. Front Office Manager op 20 jan 2023
Dear Robbert,Thank you for sharing your constructive feedback to your recent experience at Novotel Bali Ngurah Rai Airport.Our guests’ satisfaction is paramount for us and we assure you that we have well addressed your concerns with the team; immediate measures have been introduced to ensure that our guests consistently experience the upkeep levels that we pride ourselves for. Looking forward to welcoming you back at Novotel Bali AirportRegards,

10/10 – Uitstekend

Els

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Duikreis
Hotel opde luchthaven,gemakkelijk bij late aankomst.
1 nacht verbleven in september 2019
Reactie van Diaz op 1 okt 2019
Dear Els, Thank you for sharing your experience with us here at Novotel Bali Ngurah Rai Airport. We cannot thank you enough for such kind words regarding our services and facilities that we have to offer to ensure a memorable stay for you, especially our great location in between International and Domestic Terminal with the direct access to International Departure suited you the best. We truly look forward to welcoming you again in the future Have a pleasant week ahead Best Regards, Diaz Putri Guest Experience Manager

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Het personeel is erg behulpzaam als er iets geprint moet worden dan doen ze het voor je de prijs is niet duur voor een 4 sterre hotel en het eten is ook niet duur
1 nacht verbleven in juli 2019
Reactie van Diaz op 18 jul 2019
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diaz Putri Guest Experience Manager

10/10 – Uitstekend

Johannes

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
subliem
2 nachten verbleven in januari 2019
Reactie van Diaz op 14 jan 2019
Dear Johannes, Warm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your rating review, I really appreciate it. Your review are our motivation to show you even better side of our hotel. I hope that we could have the opportunity to welcoming you again in near future. Best regards, Diaz Putri Guest Experience Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Uitstekende prijs/kwaliteit verhouding. Petsoneel zeer vriendelijk en professioneel.
1 nacht verbleven in november 2018
Reactie van vivi op 3 dec 2018
Dear Valued guest, Warm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your valuable review, I really appreciate it. We glad to hear that you enjoyed hospitality of our staff. I hope that we could have the opportunity to welcoming you again in near future. Best regards, Vivi It Swardinta Guest Experience Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2018
Reactie van vivi op 20 nov 2018
Dear Valued guest, Warm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your rating review, I really appreciate it. Your review is our motivation to show you even better side of our hotel. I hope that we could have the opportunity to welcoming you again in near future. Best regards, Vivi It Swardinta Guest Experience Manager

10/10 – Uitstekend

Martin, Dencarik, Bali

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima als tussenstop na een lange reis uit Nederland
1 nacht verbleven in november 2018
Reactie van vivi op 7 nov 2018
Dear Martin, Thank you very much for your kind words regarding your experience at Novotel Bali Ngurah Rai Airport. We are very glad that you really enjoyed your stay especially with our convenient location at the airport. We look forward to welcoming you back soon. Best regards, Vivi Swardinta Guest Experience Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top hotel direct naast het vliegveld van Bali.
Heerlijk hotel om te overnachten na een lange vliegreis. De kamers zijn schoon, het hotel is mooi opgezet, het personeel is vriendelijk en het eten is prima.
1 nacht verbleven in oktober 2018
Reactie van vivi op 19 okt 2018
Dear Valued guest, We're very glad to know that you enjoyed your stay. It always serves us a great satisfaction when we know our guests are happy with their experience at Novotel Bali Ngurah Rai Airport specially with our convenient location at the airport, our room and hospitality of our staff. As for your feedback in regards the access at the airport, the maintenance is on progress based on airport regulation which we might unable to interfere and we assigned our team at the airport to assist our guest and additional signage to our hotel. Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon. Best regards, Vivi it Swardinta Guest Experience Manager

10/10 – Uitstekend

Toru, Fujishi, Kamiya

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
空港にほぼ隣接しており最高の立地です。また、部屋もきれいでベッドもすばらしい。
1 nacht verbleven in april 2024

10/10 – Uitstekend

Celia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean and conveniently located in the airport
1 nacht verbleven in april 2024

8/10 – Goed

Hiroe, Shibuya ku

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
good but no shop to buy water or snak Buying water i cafe is so expensive
1 nacht verbleven in april 2024
Reactie van Ifan Taufan Front Office Manager op 1 mei 2024
Dear Hiroe,Thank you for choosing Novotel Bali Airport for your recent visit and sharing this review.We are glad you enjoyed your stay with us. Your comments are much appreciated. We always try to deliver the best service to our guests, and to have your recognition means everything to us.Thank you once again for your kind words. We hope to see you again soonWishing you a pleasant week ahead.Warm regards,Ifan TaufanFront Office Manager

10/10 – Uitstekend

Arnaldo, New York

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service. Clean. Only problem is the traffic to get in and out of hotel.
1 nacht verbleven in april 2024
Reactie van Ifan Taufan Front Office Manager op 1 mei 2024
Dear Arnaldo,Thank you for choosing Novotel Bali Airport for your recent visit and sharing this review.We are glad you enjoyed your stay with us. Your comments are much appreciated. We always try to deliver the best service to our guests, and to have your recognition means everything to us.Thank you once again for your kind words. We hope to see you again soonWishing you a pleasant week ahead.Warm regards,Ifan TaufanFront Office Manager

8/10 – Goed

Vanessa

Reisde met partner
Positief: Personeel en service, voorzieningen
Good functional stay for an early morning flight. Connected to airport and easy access to international terminal.
1 nacht verbleven in april 2024
Reactie van Ifan Taufan Front Office Manager op 1 mei 2024
Dear Vanessa,Thank you for choosing Novotel Bali Airport for your recent visit and sharing this review.We are glad you enjoyed your stay with us. Your comments are much appreciated. We always try to deliver the best service to our guests, and to have your recognition means everything to us.Thank you once again for your kind words. We hope to see you again soonWishing you a pleasant week ahead.Warm regards,Ifan TaufanFront Office Manager

8/10 – Goed

Nataly

Reisde met een groep, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The key cards kept deactivating during our stay. I also suggest that the hotel should make sure it matches what it offers online as the sofa was not an expandable sofa-bed but a group of smaller pieces that put together would make it look like a sleep thing. Super tight and uncomfortable. Service was excellent, good food, peaceful. Room was beautiful and convenient. Thank you for your Services.
2 nachten verbleven in april 2024
Reactie van Ifan Taufan Front Office Manager op 27 apr 2024
Dear Nataly,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanFront Office Manager

10/10 – Uitstekend

Amy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
it was the perfect way to start my trip after a 35 hour travel day. I was able to sleep well the first night which made my transition to Bali so much easier.
1 nacht verbleven in april 2024
Reactie van Ifan Taufan Front Office Manager op 27 apr 2024
Dear Amy,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanFront Office Manager

10/10 – Uitstekend

Kris

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Ifan Taufan Front Office Manager op 27 apr 2024
Dear Kris,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanFront Office Manager

10/10 – Uitstekend

Rachael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
So close to airport, very safe for a female to walk to on her own after late arrival…
1 nacht verbleven in april 2024
Reactie van Ifan Taufan Front Office Manager op 25 apr 2024
Dear Rachael,We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ifan TaufanFront Office Manager

6/10 – Redelijk

SEUNGGYU

Positief: Personeel en service
1 nacht verbleven in april 2024
Reactie van Ifan Taufan Front Office Manager op 20 apr 2024
Dear SeunggyuThank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanFront Office Manager

10/10 – Uitstekend

Jiho

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
everything was so good except one thing that i asked airport cart but is wasnt be the room so i had to go to the front employee and get my self.
1 nacht verbleven in april 2024
Reactie van Ifan Taufan Front Office Manager op 19 apr 2024
Dear Jiho,Thank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanFront Office Manager

8/10 – Goed

Belinda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Ifan Taufan Front Office Manager op 10 apr 2024
Dear Belinda,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanFront Office Manager

10/10 – Uitstekend

malcolm

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Extremely convenient for airline connections in Denpasar, Bali
1 nacht verbleven in maart 2024
Reactie van Ifan Taufan Asst. Front Office Manager op 29 mrt 2024
Dear Malcolm,Greeting from Novotel Bali Ngurah Rai AirportIt is very pleased to read your positive reviews of hotel facilities and our hospitality service. We are glad to learn that the products, services and facilities provided were up to your expectations.We will be honoured to share your feedback with the entire team and we are extremely happy to see our efforts well rewarded with your wonderful review. Once again thank you for sharing your experience, and I am looking forward to welcome you back on your next visit to Bali.SincerelyIfan TaufanFront Office Manager

10/10 – Uitstekend

Kay

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff are delightful and the breakfast is awesome
1 nacht verbleven in maart 2024
Reactie van Ifan Taufan Front Office Manager op 29 mrt 2024
Dear Kay,Greeting from Novotel Bali Ngurah Rai AirportIt is very pleased to read your positive reviews of hotel facilities and our hospitality service. We are glad to learn that the products, services and facilities provided were up to your expectations.We will be honoured to share your feedback with the entire team and we are extremely happy to see our efforts well rewarded with your wonderful review. Once again thank you for sharing your experience, and I am looking forward to welcome you back on your next visit to Bali.SincerelyIfan TaufanFront Office Manager

8/10 – Goed

Stefan, Hamburg

Positief: Netheid, personeel en service
Efficient, but outdated and morning buffet not really impressive
1 nacht verbleven in maart 2024
Reactie van Ifan Taufan Asst. Front Office Manager op 23 mrt 2024
Dear Stefan,Greeting from Novotel Bali Ngurah Rai AirportIt is very pleased to read your positive reviews of hotel facilities and our hospitality service. We are glad to learn that the products, services and facilities provided were up to your expectations.We will be honoured to share your feedback with the entire team and we are extremely happy to see our efforts well rewarded with your wonderful review. Once again thank you for sharing your experience, and I am looking forward to welcome you back on your next visit to Bali.SincerelyIfan TaufanFront Office Manager

10/10 – Uitstekend

Sharon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Ifan Taufan Asst. Front Office Manager op 20 mrt 2024
Dear Sharon,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanFront Office Manager

10/10 – Uitstekend

Martin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient location for a one night stop over located next to airport.Room was spacious clean and quiet.All staff were attentive and polite and restaurant and breakfast were excellent with plenty of choice. Only slight negative was pool umbrellas broken. Would stay here again and recommend.
1 nacht verbleven in maart 2024
Reactie van Ifan Taufan Asst. Front Office Manager op 16 mrt 2024
Dear MartinThank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanFront Office Manager

10/10 – Uitstekend

mark, Casuarina

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
close to the plane
1 nacht verbleven in februari 2024
Reactie van Ifan Taufan Front Office Manager op 6 mrt 2024
Dear Mark,Warm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your rating review, I really appreciate it. Your review is our motivation to show you even better side of our hotel. I hope that we could have the opportunity to welcoming you again in near future.Best regards,Ifan TaufanFront Office Manager

10/10 – Uitstekend

Lois

1 nacht verbleven in februari 2024
Reactie van Ifan Taufan Front Office Manager op 21 mrt 2024
Dear Lois,Thank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanFront Office Manager

10/10 – Uitstekend

Sean

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super convenient Hotel at the airport, makes arriving late at night with kids super easy!
1 nacht verbleven in februari 2024
Reactie van Ifan Taufan Asst. Front Office Manager op 21 feb 2024
Dear Sean,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanAsst. Front Office Manager

10/10 – Uitstekend

Ann

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice room convenient for the airport
A comfortable hotel a minutes walk from the airport Room nice, food good and very pleasant staff
1 nacht verbleven in februari 2024
Reactie van Ifan Taufan Asst. Front Office Manager op 11 feb 2024
Dear Ann,Warm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your rating review, I really appreciate it. Your review is our motivation to show you even better side of our hotel. I hope that we could have the opportunity to welcoming you again in near future.Best regards,Ifan TaufanAsst. Front Office Manager

10/10 – Uitstekend

James

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Novotel Bali offers a mesmerizing escape amidst the serene beauty of Bali. From the moment you step into the lush, tropical surroundings, you're enveloped in a sense of tranquility and luxury. The resort's elegant design seamlessly blends modern comforts with traditional Balinese touches, creating a harmonious atmosphere that soothes the soul. The rooms are spacious and meticulously designed, providing a haven of relaxation after a day of exploration. I was lucky to get an upgrade to one of the superior rooms. The resort boasts an array of amenities to cater to every guest's needs, from rejuvenating spa treatments to exhilarating water sports activities. The infinity pool is a highlight, offering breathtaking views of the ocean and the perfect spot to soak up the Balinese sun. Dining at Novotel Bali is a culinary journey, with an eclectic selection of restaurants and bars serving exquisite dishes inspired by local flavors and international cuisine. Whether you're indulging in fresh seafood at the beachfront restaurant or sipping cocktails by the pool, every meal is a delightful experience. But what truly sets Novotel Bali apart is its exceptional service and warm hospitality. The staff goes above and beyond to ensure that every guest feels welcomed and cared for, creating memories that last a lifetime. conclusion, Novotel Bali is a haven of luxury and relaxation, where every moment is infused with beauty and tranquility.
1 nacht verbleven in februari 2024
Reactie van Ifan Taufan Asst. Front Office Manager op 11 feb 2024
Dear James,Warm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your rating review, I really appreciate it. Your review is our motivation to show you even better side of our hotel. I hope that we could have the opportunity to welcoming you again in near future.Best regards,Ifan TaufanAsst. Front Office Manager

10/10 – Uitstekend

Pamela

Positief: Personeel en service
Quiet and friendly helpful staff
1 nacht verbleven in januari 2024
Reactie van Ifan Taufan Asst. Front Office Manager op 3 feb 2024
Dear Pamela,Warm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your rating review, I really appreciate it. Your review is our motivation to show you even better side of our hotel. I hope that we could have the opportunity to welcoming you again in near future.Best regards,Ifan TaufanAsst. Front Office Manager

10/10 – Uitstekend

Francisco

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great!
1 nacht verbleven in januari 2024
Reactie van Ifan Taufan Asst. Front Office Manager op 3 feb 2024
Dear Francisco,Warm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your rating review, I really appreciate it. Your review is our motivation to show you even better side of our hotel. I hope that we could have the opportunity to welcoming you again in near future.Best regards,Ifan TaufanAsst. Front Office Manager

8/10 – Goed

Sabine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Ifan Taufan Asst. Front Office Manager op 28 jan 2024
Dear Sabine,Thank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanAsst. Front Office Manager

8/10 – Goed

YANNY

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good place for late arrival and departure.
1 nacht verbleven in januari 2024
Reactie van Ifan Taufan Asst. Front Office Manager op 24 jan 2024
Dear Yanny,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanAsst. Front Office Manager

10/10 – Uitstekend

steve

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Ifan Taufan Asst. Front Office Manager op 19 jan 2024
Dear Steve,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanAsst. Front Office Manager

10/10 – Uitstekend

Penny

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
員工服務親切有禮, 住宿距離國際離境大樓入口只需步行約2分鐘, 對於要趕早機的我非常方便, 由於國際航班需要3小時前處理登機, check in 完行李還可以回酒店房間休息多一會才回機場, 非常滿意今次住宿 還有酒店4樓Roof Top Bar晚上有歌手表演, 時間許可的話不要錯過, 餐牌跟2樓餐廳是一樣的
1 nacht verbleven in januari 2024
Reactie van Ifan Taufan Asst. Front Office Manager op 17 jan 2024
Dear Penny,Thank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanAsst. Front Office Manager

10/10 – Uitstekend

Gary

1 nacht verbleven in januari 2024
Reactie van Ifan Taufan Asst. Front Office Manager op 17 jan 2024
Dear Gary,Thank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanAsst. Front Office Manager

8/10 – Goed

YUKO

1 nacht verbleven in januari 2024
Reactie van Ifan Taufan Asst. Front Office Manager op 12 jan 2024
Dear Yuko,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanAsst. Front Office Manager

8/10 – Goed

Trinh

1 nacht verbleven in januari 2024
Reactie van Ifan Taufan Asst. Front Office Manager op 28 jan 2024
Dear Trihn,Thank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanAsst. Front Office Manager

8/10 – Goed

Nicole

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Ifan Taufan Asst. Front Office Manager op 11 feb 2024
Dear Valued Guest, Warm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your rating review, I really appreciate it. Your review is our motivation to show you even better side of our hotel. I hope that we could have the opportunity to welcoming you again in near future.Best regards,Ifan TaufanAsst. Front Office Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
접근성이 좋고 친절해요
1 nacht verbleven in december 2023
Reactie van Ifan Taufan Asst. Front Office Manager op 11 jan 2024
Dear Valued Guest,Greeting from Novotel Bali Ngurah Rai AirportIt is very pleased to read your positive reviews of hotel facilities and our hospitality service. We are glad to learn that the products, services and facilities provided were up to your expectations.We will be honoured to share your feedback with the entire team and we are extremely happy to see our efforts well rewarded with your wonderful review. Once again thank you for sharing your experience, and I am looking forward to welcome you back on your next visit to Bali.SincerelyIfan TaufanAsst. Front Office Manager

6/10 – Redelijk

Oeyvind

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Ifan Taufan Asst. Front Office Manager op 11 jan 2024
Dear Oeyvind,Warm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your review, I really appreciate it. I am concerned to know that our hospitality was not to your satisfaction. On behalf of our team, I would like to apologize for the inconvenience during your stay. Your review is our motivation to show you even better side of our hotel. We hope you will provide us with more opportunities to serve you better in the future.Best regards,Ifan TaufanAsst. Front Office Manager

10/10 – Uitstekend

Srinivasan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent!!
Amazing staff,well kept
3 nachten verbleven in december 2023
Reactie van Ifan Taufan Asst. Front Office Manager op 11 jan 2024
Dear Srinivasan,Thank you for choosing Novotel Bali Airport for your recent visit and sharing this review.We are glad you enjoyed your stay with us. Your comments are much appreciated. We always try to deliver the best service to our guests, and to have your recognition means everything to us.Thank you once again for your kind words. We hope to see you again soonWishing you a pleasant week ahead.Warm regards,Ifan TaufanAsst. Front Office Manager

8/10 – Goed

Minjee

Positief: Comfort kamer
1 nacht verbleven in januari 2024
Reactie van Ifan Taufan Asst. Front Office Manager op 11 jan 2024
Dear Minjee,Thank you for choosing Novotel Bali Airport for your recent visit and sharing this review.We are glad you enjoyed your stay with us. Your comments are much appreciated. We always try to deliver the best service to our guests, and to have your recognition means everything to us.Thank you once again for your kind words. We hope to see you again soonWishing you a pleasant week ahead.Warm regards,Ifan TaufanAsst. Front Office Manager

8/10 – Goed

Barbara

Positief: Netheid, personeel en service
Location is excellent and extremely convenient while transitting through Denpasar, catching a flight the next day. Hotel is a bit dated, in terms of furnishing, etc. In a room for two persons, there is only 1 chair, it makes more sense to have at least 2 chairs.
1 nacht verbleven in december 2023
Reactie van Ifan Taufan Asst. Front Office Manager op 29 dec 2023
Dear Barbara,We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ifan TaufanAsst. Front Office Manager

2/10 – Ontzettend slecht

FAN

1 nacht verbleven in december 2023
Reactie van Ifan Taufan Asst. Front Office Manager op 3 jan 2024
Dear Fan,Warm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your review, I really appreciate it. I am concerned to know that our hospitality was not to your satisfaction. On behalf of our team, I would like to apologize for the inconvenience during your stay. Your review is our motivation to show you even better side of our hotel. We hope you will provide us with more opportunities to serve you better in the future.Best regards,Ifan TaufanAsst. Front Office Manager

10/10 – Uitstekend

Kelly

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Ifan Taufan Asst. Front Office Manager op 27 dec 2023
Dear Kelly,We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ifan TaufanAsst. Front Office Manager

10/10 – Uitstekend

Marathe

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Inconvenient approach from the airport
1 nacht verbleven in december 2023
Reactie van Ifan Taufan Asst. Front Office Manager op 27 dec 2023
Dear Marathe,We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ifan TaufanAsst. Front Office Manager