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Beoordelingen van Hard Rock Hotel and Casino Tulsa

4 out of 5
Hard Rock Hotel and Casino Tulsa
777 West Cherokee Street, Catoosa, OK

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 735 van 1127 beoordelingen" "
Gastenscore: 8 - Goed. 217 van 1127 beoordelingen" "
Gastenscore: 6 - Redelijk. 76 van 1127 beoordelingen" "
Gastenscore: 4 - Matig. 48 van 1127 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 51 van 1127 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Becky

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The signage needed to be clearer to find hotel check-in and there was no signage to designate where the pool was. We had to explore to find it and it was not very clean. The room, however was exceptionally clean and spacious and would rate that a 5 out of 5. Over all it was a great little get away for me and my husband.
1 nacht verbleven in mei 2024

8/10 – Goed

Marlon

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Awesome hotel with the nicest staff. Food could be better with more choices. The buffet is weak.
3 nachten verbleven in mei 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 23 mei 2024
Hi Marlon, thank you for your review and feedback. We're happy to hear that you enjoyed your experience. We will share your comments with the management team. We hope you have a good day!

10/10 – Uitstekend

YeMaya

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Bradley

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place was clean, friendly and fun. I look forward to returning.
2 nachten verbleven in mei 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 23 mei 2024
Hi Bradley, thank you for your review and feedback. We're happy to hear that you enjoyed your experience. We hope you have a good day!

10/10 – Uitstekend

Brittany

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Na
1 nacht verbleven in mei 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 23 mei 2024
Hi Brittany, thank you for your review. We're happy to hear that you enjoyed your experience. We hope you have a good day!

10/10 – Uitstekend

Sheila

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was very spacious! We had a king suite in the All Suites Tower! There is plenty of places inside to eat, all of which we found excellent with very reasonable prices.
1 nacht verbleven in mei 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 20 mei 2024
Thank you for staying with us, Sheila! We appreciate the review and feedback. We’re happy to hear you enjoyed your experience. Have a great day!

10/10 – Uitstekend

Audrey, mesquite

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great rooms and customer service
1 nacht verbleven in mei 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 20 mei 2024
Thank you for staying with us, Audrey! We appreciate the review and feedback. We’re happy to hear you enjoyed your experience. Have a great day!

10/10 – Uitstekend

June

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The early check in was a plus. Very accommodating to motorcycle riders. Great hotel
2 nachten verbleven in mei 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 20 mei 2024
Thank you for staying with us, June! We appreciate the review and feedback. We’re happy to hear you enjoyed your experience. Have a great day!

10/10 – Uitstekend

maurice

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice property and rooms in the Hardrock Tower.
4 nachten verbleven in mei 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 20 mei 2024
Thank you for staying with us, Maurice! We appreciate the review and feedback. We’re happy to hear you enjoyed your experience. Have a great day!

10/10 – Uitstekend

Patric

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was amazing and very helpful rooms were clean! And i mean actually clean not just to the eyes, beds were amazing pillows were so good we bought two . If you haven't stayed at a hard rock your missing out.
1 nacht verbleven in mei 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 20 mei 2024
Thank you for staying with us, Patric! We appreciate the review and feedback. We’re happy to hear you enjoyed your experience. Have a great day!

10/10 – Uitstekend

Staci

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
The staff was very friendly and helpful. They went out of their way to accommodate my needs to do a virtual interview. We will be back!
1 nacht verbleven in mei 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 20 mei 2024
Thank you for staying with us, Staci! We appreciate the review and feedback. We’re happy to hear you enjoyed your experience. Have a great day!

10/10 – Uitstekend

Sierra

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was clean and nicely decorated. I would go back anytime.
1 nacht verbleven in mei 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 20 mei 2024
Thank you for staying with us, Sierra! We appreciate the review and feedback. We’re happy to hear you enjoyed your experience. Have a great day!

10/10 – Uitstekend

Kara

I loved the small details in the room. Like the guitars on the pillow cases. The warm chocolate chip cookies at check in didn’t hurt either.
1 nacht verbleven in april 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 19 mei 2024
Thank you for staying with us, Kara! We appreciate your review and feedback. We hope you visit us again. Have a good day!

10/10 – Uitstekend

Sarah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great Hotel
1 nacht verbleven in februari 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 19 mei 2024
Thank you for staying with us, Sarah! We appreciate your review and feedback. We hope you visit us again. Have a good day!

10/10 – Uitstekend

mark

Reisde met een groep, Reisde met partner
Positief: Voorzieningen
It’s a 4 star hotel. I love the chocolate and cold water that they give you. I love the pool and hot tub !!!! I’ll be back !!!
1 nacht verbleven in mei 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 19 mei 2024
Thank you for staying with us, Mark! We appreciate your review and hope you visit us again. Have a good day!

10/10 – Uitstekend

Bobby or Jennifer

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 19 mei 2024
Thank you for staying with us! We appreciate your review and hope you visit us again. Have a good day!

10/10 – Uitstekend

Shannon

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful, wish I could have stayed longer
1 nacht verbleven in mei 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 9 mei 2024
Thank you for your review and feedback, Shannon! We hope you have a great day!

6/10 – Redelijk

Rose

Reisde met familie
Positief: Netheid, personeel en service
They offered a daiquiri bar, that wasn’t open. 🙁
1 nacht verbleven in mei 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 9 mei 2024
Thank you for your review and feedback, Rose! We will share this information with our team. We hope you have a great day!

10/10 – Uitstekend

Melissa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 9 mei 2024
Thank you for your review, Melissa! We hope you have a great day!

10/10 – Uitstekend

Amber

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay!
1 nacht verbleven in april 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 3 mei 2024
Thank you for staying with us, Amber! We appreciate the feedback and are happy to hear you enjoyed your stay. Have a great day!

8/10 – Goed

Nancy

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I came in on Monday evening about 8:30 and found the food options very limited early in the week. If you want anything to eat Monday/Tuesday/Wednesday after standard dinner hour, be prepared to use the food court or go off property. Also if you are an early riser, don’t look for coffee or food before 7 AM those days as well. The diner was a great breakfast and the food court has tasty sandwiches and Mexican food. Can’t complain about that, just hours of availability. Property was clean, staff was friendly and the room and bed was comfortable.
2 nachten verbleven in april 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 29 apr 2024
Thank you for your review and feedback, Nancy! We value your input and will share this information with our management team. We hope you have a great day!

10/10 – Uitstekend

Leon

Reisde met een groep, Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place if you’re in town.
1 nacht verbleven in april 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 26 apr 2024
Hi, Leon! Thank you for your review and feedback. We're glad you had a great experience with us. Have a great day!

10/10 – Uitstekend

derek

1 nacht verbleven in april 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 19 mei 2024
Thank you for staying with us, Derek! We appreciate your review and hope you visit us again. Have a good day!

10/10 – Uitstekend

Paul

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was always being cleaned . Well lit at night and plenty of security . Room was awesome and fun lots of cool music sayings on everything.
1 nacht verbleven in april 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 25 apr 2024
Hi, Paul! Thank you for your review and feedback. We're happy to hear that you had a great experience with us. We look forward to seeing you again.

10/10 – Uitstekend

Bernice, Park Hill

1 nacht verbleven in april 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 19 mei 2024
Thank you for staying with us, Bernice! We appreciate your review and hope you visit us again. Have a good day!

10/10 – Uitstekend

Adam

Reactie van Hard Rock Hotel & Casino Tulsa op 6 mei 2024
Thank you for staying with us! We appreciate your review. Have a great day, Adam!

8/10 – Goed

Brian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 18 apr 2024
Thank you for the review and feedback, Brian! We hope to see you again. Have a great day!

10/10 – Uitstekend

Rogelio

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
😎
3 nachten verbleven in april 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 16 apr 2024
We are happy to hear about your great experience. We value your feedback and hope you have a great day!

10/10 – Uitstekend

Misty

4 nachten verbleven in april 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 6 mei 2024
Thank you for staying with us! We appreciate your review. Have a great day, Misty!

6/10 – Redelijk

Kelli

Reisde met een groep
Positief: Netheid
Such a disappointment to stay somewhere on a Tuesday and not one food establishment open.
1 nacht verbleven in april 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 18 apr 2024
Thank you for the review and feedback, Kelli! We strive to meet customer service expectations and can achieve this through guest feedback. We hope to see you again. Have a great day!

8/10 – Goed

Jessica

Reisde met partner
Positief: Netheid, personeel en service
The lamps in the room did not work and table tops were very dusty. The adult pool and hot tub had several kids under 14 daily.
2 nachten verbleven in april 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 19 apr 2024
Thank you for the review and feedback, Jessica! We strive to meet customer service expectations and can achieve this through guest feedback. We will share this information with our hotel management team and hope you visit again. Have a great day!

10/10 – Uitstekend

Bridget, Owasso

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 16 apr 2024
We are happy to hear about your great experience. We value your feedback and hope you have a great day!

10/10 – Uitstekend

Nathan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great property. Plenty of choices onsite when it comes to food. Really cool bars to. Hard Rock live was a awesome venue to.
2 nachten verbleven in april 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 16 apr 2024
We are happy to hear about your great experience. We value your feedback and hope you have a great day!

8/10 – Goed

Shelia

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Liked
3 nachten verbleven in april 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 16 apr 2024
We are happy to hear about your good experience. We value your feedback and hope you have a great day!

10/10 – Uitstekend

Kay

1 nacht verbleven in april 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 6 mei 2024
Thank you for staying with us! We appreciate your review. Have a great day, Kay!

8/10 – Goed

Michael

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great except the ridiculous policy that you cannot have alcohol in your room. I get not being able to take drinks you buy in the casino up to your room or bring your own drinks down to the casino. But the fact that I couldn’t bring beer that I bought at a convenience store into my room so that I can drink in my room is crazy.
2 nachten verbleven in april 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 18 apr 2024
Thank you for the review and feedback, Michael! We strive to meet customer service expectations and can achieve this through guest feedback. We hope to see you again. Have a great day!

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 16 apr 2024
We are happy to hear about your great experience. We value your feedback and hope you have a great day!

10/10 – Uitstekend

Susan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice, spacious rooms. Good price, wotrth the stay.
1 nacht verbleven in april 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 16 apr 2024
We are happy to hear about your great experience, Susan! We hope to see you back soon and that you have a great day!

8/10 – Goed

Dawn

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I was pretty sure when I booked the property it said breakfast was included, but I didn't see anywhere that it was. Also, nothing in the room that had any instructions on Wi fi. But the room was clean, the hotel was clean.
1 nacht verbleven in april 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 12 apr 2024
Thank you for staying with us and sharing your review, Dawn. We're very appreciate of your feedback and will be sure to share it with our team. We hope you have a great day!

10/10 – Uitstekend

Mellisa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fun!!!
1 nacht verbleven in april 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 10 apr 2024
Thank you for staying with us and sharing your review, Mellisa. We're happy to hear that you enjoyed your time here and had a wonderful experience. We hope to have you back again soon!

10/10 – Uitstekend

Nancy

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I arrived at 8:30 pm on Monday, check in was easy and convenient but there were no dining options open in the hotel or casino. Fortunately there are fast and fast casual options across the street. I did notice options for breakfast, lunch and early dinner. Will try earlier another night.
1 nacht verbleven in april 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 9 apr 2024
Thank you for staying with us and sharing your review, Nancy. We are very appreciative of your feedback and hope you have a great day!

10/10 – Uitstekend

Sara

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Comfortable and clean
1 nacht verbleven in april 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 8 apr 2024
Thank you for sharing your review, Sara. We appreciate your feedback and are happy to hear that you had a comfortable and clean stay. We hope you have a great day!

4/10 – Matig

William

Reisde met familie
nice restaurant was closed. diner was not nice. eggs were over cooked, even after i was specific. i made the reservation in my husbands name. he became ill and i went with other family. the clerk was not going to honor my prepaid reservation. we finally got her manager to
1 nacht verbleven in april 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 8 apr 2024
Thank you for staying with us and sharing your review, William. We are very appreciative of your feedback and will share your experience with our team. Have a great day!

2/10 – Ontzettend slecht

Robert

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 9 apr 2024
Thank you for staying with us and sharing your review, Robert. We are very appreciative of your feedback and hope you have a great day.

10/10 – Uitstekend

Tina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 8 apr 2024
Thank you for sharing your review, Tina. We're glad you had a great experience and hope to have you back again soon!

10/10 – Uitstekend

Niki

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love the parking, the amazing decor, and the incredible staff. Everyone was welcoming. The room was perfect!
1 nacht verbleven in april 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 8 apr 2024
Thank you for visiting and sharing your review, Niki. We're happy to hear that you had an incredible experience with our staff and hotel. We appreciate your feedback and hope to see you again soon!

10/10 – Uitstekend

Brandy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We attended a book signing and it was nice having everything I needed to enjoy the event in one place.
1 nacht verbleven in april 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 11 apr 2024
Thank you for staying with us and sharing your review, Brandy. We're glad you had a great experience and enjoyed your time here. Have a great day!

4/10 – Matig

Angela

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Our room was dirty. The bedding was visibly soiled. The carpet had not been vacuumed and the bathroom shower had hair in it. We spoke with the housekeeper who was in the hall and showed her the room. She reported it to the manager who never got back with us. We have reached out multiple times with no response. We have even reached out to the hotel director and cannot get a response.
1 nacht verbleven in maart 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 5 apr 2024
Hi Angela. Thank you for sharing your review and making us aware of your experience. We are very appreciative of your feedback and have shared this information with our team. Have a great day.

10/10 – Uitstekend

Sarah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gambling
1 nacht verbleven in maart 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 1 apr 2024
Thank you for visiting and sharing your review, Sarah. We're glad you enjoyed your time here and hope you have a great day!

2/10 – Ontzettend slecht

Lacresha

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
Besides finding narcotic medication in my room. It was great!
2 nachten verbleven in maart 2024
Reactie van Hard Rock Hotel & Casino Tulsa op 18 apr 2024
Thank you for the review and feedback, Lacresha! We strive to meet customer service expectations and can achieve this through guest feedback. We hope to see you again. Have a great day!