Agradecemos su preferencia al escoger Xperience tulum hotel para su estancia en tulum. Un placer tenerle de huesped.

Dear Sheila, thank u for your comments, we apologize for the situation, we are work on it.

agradecemos completamente su preferencia al escoger Xperience tulum hotel para su estancia en tulum. Hasta la proxima! Un placer tenerla de huesped.

Querido Samuel, agradecemos su preferencia al escoger Xperience Tulum Hotel para su estancia. Saludos cordiales

Querida Dalila, agradecemos su preferencia al escoger Xperience Tulum Hotel. Un placer tenerla de huesped. Saludos cordiales

Querida Taylor, agradecemos completamente su preferencia y los excelentes comentarios posteriores a su estancia en Xperience Tulum Hotel.Saludos cordiales

Dear Andrew, how wonderful to hear that you are leaving so happy. thank you so much for choosing us. It was a pleasure to have you with us and to know that you enjoyed both the hotel and the food. We hope to see you again soon. A big hug from @xperiencetulumhotel

Agradecemos su preferencia al escoger Xperience Tulum Hotel!Saludos cordiales

Querida Monica, agradecemos completamente sus maravillosos comentarios hacia Xperience Tulum Hotel, felicitaremos a nuestro equipo por tan excelente trabajo, un placer tenerla de huesped! Hasta la proxima!Saludos cordiales

Querido Isaac, agradecemos su preferencia al escoger Xperience Tulum Hotel para su estancia en tulum. Saludos cordiales

Thank you for choosing xperience tulum hotel for your stay in tulum.

Dear Virginie, we appreciate such an amazing review to our xperience tulum hotel. Until next one! A pleasure having you as a guest.

Querida Beatriz, agradecemos sus excelentes comentarios hacia Xperience Hotel, esperemos vuelva y estaremos esperandola con los brazos abiertos! Hasta la proxima

Dear Emily, thank you so much for such an amazing review towards Xperience Tulum Hotel. We completely understand the noise and kids in the pool at early time. We will work on it, a pleasure having you as a guest! Have a good one, until next time!

Dear Maryory, thank you so much for sun an amazing review, a pleasure having you as a guest. Until next time!

Dear Jean, thank you so much for choosing Xperience Tulum Hotel for your stay in Tulum!, also we thank the mention for Juice Box! they do have an amazing healthy menu. Kind regards.

Dear Tania, thank you for choosing Xperience Tulum Hotel for your stay in Tulum! A pleasure having you as a guest, until next one!

Wow, un tel retour génial, ce fut un plaisir de vous avoir comme invité à Xperience Tulum Hotel.

Dear Javier, thank you very much for choosing us. It has been a real pleasure to have you with us. We are delighted that you enjoyed all the hotel amenities. We would be very grateful if you could recommend us to family and friends, as well as on your social networks (@xperiencetulumhotel). Best regards from Tulum.

Thank you for such an amazing feedback! Due of sanity rules. Earliest check in is at 3pm so we can offer a perfect room. Our team is looking forward already for your coming back! A pleasure having you with us.

Dear Rafaelle, thank you very much for choosing us. It has been a real pleasure to have you with us. We are delighted that you enjoyed all the hotel amenities. We would be very grateful if you could recommend us to family and friends, as well as on your social networks (@xperiencetulumhotel). Best regards from Tulum.

Dear Adrien, thank you very much for choosing us. It has been a real pleasure to have you with us. We would be very grateful if you could recommend us to family and friends, as well as on your social networks (@xperiencetulumhotel). Best regards from Tulum.

Samuel, merci beaucoup de nous avoir choisis. Nous sommes heureux d'apprendre que Marco a été disponible pour vous à tout moment. Nous lui ferons savoir, car notre équipe est notre plus grand trésor. Nous sommes désolés pour le bruit. Nous nous efforcerons de le résoudre dans les meilleurs délais. Meilleures salutations de Tulum. Rumba Hospitality Guest Experience Team

Querida Maria Mayela, muchas gracias por elegirnos. Ha sido un verdadero placer tenerte entre nosotros. Nos encantará que nos recomiendes entre tus familiares y amigos, así como en tus redes sociales (@xperiencetulumhotel). Un abrazo fuerte.

Dear Kevin, we are sorry to hear that you have not been well. We would like to know what exactly happened and how we can help you. Best regards

Dear Luis Carlos, thank you very much for choosing us. It has been. pleasure to become part of your holidays. We will be very pleased if you can recommend us to your friends and family and in your social media @experiencetulumhotel. Big hug from sunny Tulum

Querido Jonathan, muchas gracias por elegirnos. Ha sido un verdadero placer tenerte con nosotros. Nos encantará que nos recomienden a tu familia y amigos, así como en tus redes sociales @xperiencetulumhotel. Ojalá volvamos a vernos.

Querido Elexis, muchas gracias por elegirnos. Ha sido un verdadero placer tenerte con nosotros. Nos encantará que nos recomienden a tu familia y amigos, así como en tus redes sociales @xperiencetulumhotel. Ojalá nos volvamos a ver.

Dear Ashley, first of all we hope your boyfriend is well now and that you had a good trip back home. We wanted to thank you for your review and the many helpful tips you give to other guests. It will be a pleasure to have you again, either in Xperience, or in other hotels (with different concepts and prices) that Rumba Hospitality has in Tulum. Best regards

Dear Cindy, thank you very much for your review. We are very grateful for each and every one of the suggestions you make, as they help us a lot to improve and continue to provide quality service to each and every one of our guests. We are already looking for a solution for the pillow issue. Best regards from Tulum

Dear Kofi, thank you very much for your rating. We hope to see you again soon!

Dear Catherine, please accept our sincere apologies for not making your trip an amazing experience and, above all, for not being able to understand and meet your needs. As for the restaurants, Juice Box is open from early in the morning until 5pm and room service is even more extensive. Soon we will have a new gastronomic concept in the evening: Tika, where we will offer wood oven pizzas and some side dishes. We will also have a bar with cocktails and all kinds of drinks. Thank you for your feedback because we already know what points we have to work on.

Thank you very much for choosing us!

Thank you very much for your comment. We are sorry to hear about the festival outside our facilities, unfortunately we are not aware of all the events happening around us. We are sorry to hear that you did not feel safe, as our private security team is absolutely professional and trustworthy. As for the refund, we will look into your case again so that it can be made as soon as possible.

Thank you very much for your comment, although we are very sorry that you did not feel perfectly cared for at all times. We will reinforce this point with the team so that it does not happen again.

Dear Olivier, thank you so much for choosing us. It was a pleasure to have been part of your vacation in Tulum

Thank you so much for choosing us

Thank you very much for your comment and we are sorry for not letting you know that we have room service. We will reinforce this point with the team so that it does not happen again.

Thank you so much for sharing your opinion with us. We are sorry to hear about the issues that you had, but we are glad that finally you had a nice stay

Thank you so much for your review!

Thank you so much for choosing us!

Thank you so much for your review!