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Beoordelingen van Fairfield Inn & Suites Twentynine Palms-Joshua Tree National Park

2.5 out of 5
Fairfield Inn & Suites Twentynine Palms-Joshua Tree National Park
6333 Encelia Avenue, Twentynine Palms, CA

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 664 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 254 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 51 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 16 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 16 van 1001 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

8,8/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Dante

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Stayed in this hotel for 3 nights. The rooms are large, clean and the beds are good. Supermarkt across the street and Joshua Tree NP within 10 minutes. I can only recomment this hotel to eveybody who is looking for the perfect hotel to stay when visiting Joshua Tree NP.
3 nachten verbleven in juli 2023
Reactie van Alison op 9 aug 2023
Thank you so much, Dante, for the fabulous review! We aim to provide clean and comfortable accommodations along with great service. We appreciate your recommendation and look forward to seeing you again.Alison

8/10 – Goed

A.H.

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
perfect location to visit Joshua Tree NP
Perfect location while visiting Joshua Tree NP. The North of the park has the most to offer anyway! The hotel is clean and comfy and the service is great!
1 nacht verbleven in december 2019

10/10 – Uitstekend

Adriaan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geweldig
Geweldig, schoon, ruim.
1 nacht verbleven in juli 2019

10/10 – Uitstekend

Deany

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed hotel
Prima kamers, leuk personeel, goed ontbijt. Nadeel: ligt nogal wat afgelegen.
1 nacht verbleven in april 2018

10/10 – Uitstekend

Robert, Oostende, België

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Zeer goed en aangenaam hotel
Prachtig hotel. Netjes, ruim, aangenaam. Klein zwembadje. Zeer vriendelijk personeel dat steeds bereid is om je praktische tips omtrent de omgeving te verschaffen. Er rechtover ligt een shoppingcenter, op rijafstand tal van lekkere restaurantjes. Lekker ontbijt (zeker in vergelijking met de traditionele Amerikaanse ontbijten) en voldoende plaats om ook op het gemak te ontbijten !

8/10 – Goed

M, Veldhoven

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Zo goed als nieuw hotel met ruime, verzorgde kamer
Zeer mooi en schoon hotel met alle comfort. Fijn zwembad met gratis handdoeken.

8/10 – Goed

Anoniem

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Leuk hotel vlakbij Joshua Tree NP
Leuk hotel in de woestijn gelegen, vlakbij enkele restaurants.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

sofie

Positief: Voorzieningen
Amazing
1 nacht verbleven in april 2024
Reactie van Fairfield Inn & Suites op 1 mei 2024
Dear Valued Guest, We are pleased that you enjoyed your stay. We hope that if you ever return to the area you will stay again.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service
Room was very nice, clean and safe.
1 nacht verbleven in april 2024
Reactie van Fairfield Inn & Suites op 28 apr 2024
Dear Valued Guest, Thank You for telling us about your experience.

10/10 – Uitstekend

Emmett, Burbank

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Nice hotel for the area
1 nacht verbleven in april 2024
Reactie van Fairfield Inn & Suites op 24 apr 2024
Dear Valued Guest. Thank you! We are pleased that you enjoyed your stay.

8/10 – Goed

Carl

Reisde met partner
Nice facility, large room, quiet location. Complimentary breakfast was very good and it had two waffle makers. Charging for parking was a bit tacky. I can see hotels charging for parking if the hotel is in a high rent area like Manhattan NYC or downtown LA, but in Twentynine Palms? That’s ridiculous.
2 nachten verbleven in april 2024
Reactie van Fairfield Inn &Suites op 17 apr 2024
Dear Valued Guest, We have shared your comments with the hotel ownership.

8/10 – Goed

Christel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Air conditioning was very loud in the room.
2 nachten verbleven in april 2024
Reactie van Fairfield Inn & Suites op 6 apr 2024
Dear Valued Guest. We want to apologize for the loud A/C unit. We have alerted our maintenance dept, so they can attend the issue to ensure that is not disturbing guests sleep.

8/10 – Goed

Catherine

Positief: Netheid, personeel en service
1 nacht verbleven in februari 2024
Reactie van Fairfield Inn & Suites op 21 feb 2024
Thank you!

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mona at the front desk was really helpful. A clean spot. Quiet stay near the park! Decent breakfast
1 nacht verbleven in januari 2024
Reactie van Fairfield Inn & Suites op 29 jan 2024
Thank You!

10/10 – Uitstekend

Paulomi

Reisde met partner
Positief: Voorzieningen
It’s a wonderful Hotel, very nice staff, and located in the town 29 Palms, and just 5 miles from Joshua Tree National Park- North entrance. There’s lots of great restaurants nearby, and we had late lunch at a Wonderful Mexican restaurant Enchada, huge portions and great margaritas!
1 nacht verbleven in januari 2024
Reactie van Fairfield Inn & Suites op 26 jan 2024
Thank you!

10/10 – Uitstekend

Jerome

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Fairfield Inn & Suites op 17 jan 2024
Thank You!

10/10 – Uitstekend

Kelsey

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Fairfield Inn & Suites op 17 jan 2024
Dear Valued Guest,Thank You!

10/10 – Uitstekend

Amanda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a nice, safe, clean option for our stay in Joshua Tree.
2 nachten verbleven in december 2023
Reactie van Fairfield Inn & Suites op 17 jan 2024
Dear Valued Guest,Thank you!

4/10 – Matig

Maria

Reisde met een groep
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Used bed sheets and a lot of bird turd
Breakfast here is not spectacular with less options than at other hotels but does feature hot items: scrambled eggs, a meat option, salty Jimmy Dean breakfast sandwiches, and oatmeal. The poor attendant was overwhelmed by the crowd - I found a near empty buffet at 7:40am. There weren't even enough utensils. One attendant for the busy holiday is not good for guests. The bed was not uncomfortable. However, I noticed on my first night that the bedding, including the pillows, on one side of the bed was wrinkled as if slept on, had stray hairs and one crumb (it looked like a dried grain of cooked rice). The other side was nice and smooth just like what I would expect of a bed with fresh sheets and pillow cases. Maybe housekeeping thought the prior guest didn't use the bed enough to warrant changing the sheets. I just slept on the fresher side, but this really shouldn't happen. The "gym" was much smaller than the size of my guestroom and had two treadmills and an elliptical. There is a side entrance with pigeons sitting on the lights just above the door. The doormat was covered in bird turd, and the pigeons go crazy when you open the door - use other side entrances. The hotel did not clean the turd during my stay. A fresh pile joined the one I hopped over on the first night. I travel a lot and love staying in less swanky hotels that cater to business travelers. To its credit, the hotel was quiet for sleep. However, this was the ickiest hotel experience I've had in a long time.
2 nachten verbleven in december 2023
Reactie van Fairfield Inn op 31 dec 2023
Dear Valued Guest, We appreciate you taking the time to tell us about your stay. We want to apologize for the bed not appearing to be fresh. We have shared this with our housekeeping management team. As for the pigeon mess, we have shared this with our maintenance team. We would also like to apologize for the breakfast not being fully stocked for our guests. We hope that if ever in this area again you will give us a second chance.

8/10 – Goed

Jay

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice stay
Overall good. Breakfasts in the morning are identical each morning. Parking fees came as a surprise seeing $10 charged per night stay. But otherwise good location and proximity to the Joshua Tree National Park North Entrance.
2 nachten verbleven in december 2023
Reactie van Fairfield Inn op 30 dec 2023
Thank you!

2/10 – Ontzettend slecht

Vikram

Negatief: Personeel en service
The breakfast was sad. No knives, no forks, no yogurt, the sandwiches ran out, then the milk ran out. Many people crowding around the serving area the minute food was brought over. Hotel also charged for parking even though this is in the middle of nowhere with lots of parking. Premium rates for glorified camping.
2 nachten verbleven in december 2023
Reactie van Fairfield Inn op 30 dec 2023
Dear Valued Guest, We apologize for failing to meet your expectations and for that we are truly sorry.

10/10 – Uitstekend

Taylor

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is the best option for a base in Twentynine palms to explore Joshua Tree National Park. It has friendly staff, convenient parking, nice rooms, and complimentary breakfast each morning.
3 nachten verbleven in december 2023
Reactie van Fairfield Inn op 30 dec 2023
Thank you!

2/10 – Ontzettend slecht

Jens Helby

1 nacht verbleven in december 2023
Reactie van Fairfield Inn op 25 dec 2023
Thank you for your comments.

6/10 – Redelijk

Lien-Chao

1 nacht verbleven in december 2023
Reactie van Fairfield Inn op 25 dec 2023
Thank you for your feedback on your stay.

8/10 – Goed

YURI

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
방 크기가 널찍해서 쾌적합니다. 침대도 푹신한 편인데 저는 만족스러웠습니다.프론트 직원분도 친절하시고 전반적으로 만족하는 숙소였습니다.조슈아트리 국립공원 이용하기에 편리했고 근처에 맛있는 식당도 많구요, 조식은 별로긴 해요. 오렌지주스 제대로 공급해주세요.
1 nacht verbleven in december 2023
Reactie van Fairfield Inn op 21 dec 2023
Dear Valued Guest, Thank you for telling us about your stay. We are pleased that you enjoted your stay.

10/10 – Uitstekend

Bill

Reisde met partner
1 nacht verbleven in december 2023
Reactie van Fairfield Inn op 15 dec 2023
Thank you!

8/10 – Goed

Cardiel

1 nacht verbleven in december 2023
Reactie van Fairfield Inn op 15 dec 2023
Thank you.

8/10 – Goed

Constance

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Fairfield Inn & Suites op 12 dec 2023
Dear Valued Guest, Thank you.

10/10 – Uitstekend

Guadalupe

Positief: Netheid, personeel en service
4 nachten verbleven in november 2023
Reactie van Fairfield op 6 dec 2023
Thank you!

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, comfort kamer
unpleasant experience because short-staffed
Overall experience was not great for this pre-Thanksgiving trip. Several issues: 1) the hotel was very short-staffed, even though they knew ahead of time that it was fully booked. 2) There was "free breakfast" but by 8:30am they had run out of everything so 30+ guests were all waiting around to find a staff member to ask if they were going to replenish the food and the utensils and cups. 3) For my room, the shower never got hot enough for me to have a satisfying shower each night. 4) Just like others have mentioned, the walls are thin and you could hear conversations from the next room and people in the hallways very clearly. On the positive side, 1) all the hotel staff were all really friendly once you could find them, 2) free parking and free breakfast (albeit just toast and orange juice because they ran out of everything else) was still pretty nice, 3) the location is great, next door to Grocery Outlet and only a 5-min drive to the Joshua Tree National Park North Entrance.
2 nachten verbleven in november 2023
Reactie van Fairfield Inn & Suites op 30 nov 2023
Dear Valued Guest. We have shared your comments with the breakfast staff and the hotel management team who join me in saying that we are truly sorry that we failed in meeting your expectations.

10/10 – Uitstekend

HYE RAN

1 nacht verbleven in november 2023
Reactie van Fairfield Inn op 15 dec 2023
Thank you!

10/10 – Uitstekend

Marta

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Best option around town. There was a buzzing sound outside the building that we could hear from inside our room. Not the quietest.
1 nacht verbleven in november 2023
Reactie van Fairfield op 25 nov 2023
Dear Valued Gues, We are pleased that you enjoyed your stay. We do apologize for the buzzing sound.

10/10 – Uitstekend

Meredith, San Antonio

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Check in and check out were quick and staff was very friendly. Room was older, but very clean. SUPER comfortable mattress and pillows. You can hear the people talking in the rooms on the other side of the wall; we heard loud snoring from the other room all night. But staff can’t help thy. The lady preparing breakfast was an incredibly hard worker. We were very pleased with our stay and would highly recommend to others.
1 nacht verbleven in november 2023
Reactie van Mona op 17 nov 2023
Thank you for telling us about your stay. We are pleased that you enjoyed your stay. We do apologize for the neighbors snores.

4/10 – Matig

Susan

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The location was convenient for the venue of our daughter's wedding. Unfortunately, the hotel itself is very old, with old worn out furniture and a lumpy bed. With taxes we paid $327.65 per night which would have been fine if this was a typical Marriott.
1 nacht verbleven in november 2023
Reactie van Mona op 15 nov 2023
Thank you for taking the time to tell us about your stay. We have shared your comments with the ownership.

8/10 – Goed

James H

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Mona op 15 nov 2023
Thank you.

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice room. The breakfast service was a little slow but we were told they were short staffed. We understood.
2 nachten verbleven in november 2023
Reactie van Mona op 15 nov 2023
Thank you.

10/10 – Uitstekend

Nancy

4 nachten verbleven in november 2023
Reactie van Fairfield op 6 dec 2023
Thank you!

10/10 – Uitstekend

Dundy, Schaumburg

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like the service👍
1 nacht verbleven in oktober 2023
Reactie van Candace op 1 nov 2023
Thank you for taking the time to review our hotel. Hope to see you again soon!

8/10 – Goed

LELANI, GARDEN GROVE

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Close to the Joshua Tree National Park it’s good location to rest for a night if you’re planning to stay 1-2 days . Location wise close to Cabazon outlets and the Morongo casino. It’s an hour to Palm spring . Breakfast choices that not many I wish they could have more.
1 nacht verbleven in oktober 2023
Reactie van Mona op 13 okt 2023
Thank you for sharing your experience with us. We have shared your comments with our breakfast staff.

10/10 – Uitstekend

Wayne

2 nachten verbleven in september 2023
Reactie van Mona op 21 okt 2023
Thank you!

10/10 – Uitstekend

Thomas, Palm Coast

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bad odor. Smelled like raw sewage.
2 nachten verbleven in september 2023
Reactie van Mona op 30 sep 2023
We appreciate you taking time to tell us about your stay. We do apologize for the odor while we are making repairs on our sanitation system.

6/10 – Redelijk

maria c b m

Reisde met familie
Negatief: Netheid
1 nacht verbleven in september 2023
Reactie van Mona op 16 sep 2023
Greetings, Thank you for taking the time to tell us about your stay. We apologize that we did not meet your expectations during your stay. We hope that you will give us a second chance if you return to Twentynine Palms in the future,

10/10 – Uitstekend

Jesse

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Mona op 5 sep 2023
Thank you. We hope that you will stay again.

10/10 – Uitstekend

RAVINDRA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Pretty quiet.
1 nacht verbleven in september 2023
Reactie van Mona op 4 sep 2023
Thank you for telling us about your stay. We are pleased that you found our hotel to be quiet.

6/10 – Redelijk

Nancy

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Hotel needs to completely revamp breakfast.
2 nachten verbleven in augustus 2023
Reactie van Mona op 2 sep 2023
We appreciate all guest feedback. We have discussed your comments with our breakfast staff.

10/10 – Uitstekend

Ty, Mount Vernon

1 nacht verbleven in augustus 2023
Reactie van Mona op 9 sep 2023
We are pleased that you enjoyed your stay. We hope that if you come back to Jousha Tree National Park, you will stay with us again.

8/10 – Goed

Brett

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van Mona op 14 aug 2023
Thank you for your feedback. We hope that in the future you will stay with us again.

10/10 – Uitstekend

Lydia

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The person at check-in was really sweet and helpful and the amenities are lovely. Lots of bugs in the pool though.
1 nacht verbleven in augustus 2023
Reactie van Alison op 9 aug 2023
Thank you for completing the survey and scoring the hotel and our front desk agent with high marks. I do, however, apologize for the pool issues that you experienced. We hope you stay with us again.