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Beoordelingen van Desoto Beach Terraces

3 out of 5
Desoto Beach Terraces
2 2nd Terrace, Tybee Island, GA

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 50 van 98 beoordelingen" "
Gastenscore: 8 - Goed. 31 van 98 beoordelingen" "
Gastenscore: 6 - Redelijk. 13 van 98 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 98 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 98 beoordelingen" "

8,4/10

Netheid

9,0/10

Personeel en service

7,6/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

6,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Mary

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Parking is a HUGE challenge!!
1 nacht verbleven in april 2024
Reactie van manager op 26 apr 2024
Mrs. Mary thank you for your review , and your stay, we hope to see you again

8/10 – Goed

Kimberly

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van manager op 6 mrt 2024
thank you for your feed back . we appreciate

6/10 – Redelijk

Hollis

Reisde met familie
Negatief: Netheid, voorzieningen
Our unit was interesting and would be great for a large family. Floors and carpets were dirty - we left our shoes on so that our feet didn’t get dirty. Dishwasher but no dishwasher detergent. No kitchen towels or dishcloth even after we asked for them. Several lights were burned out in bathroom and dining room. Ceiling fans were corroded with dust. Beds were very comfortable and towels and linens were clean and in good condition. We won’t return due to cleanliness issues but the property is spacious and may be fine for vacationers who are interested in beach access. Parking space was extremely tight if you have a larger vehicle.
1 nacht verbleven in november 2023
Reactie van MRH op 2 dec 2023
Thank You for letting us know these items, we will work on correcting these issues for future stays.

6/10 – Redelijk

Holly

Reisde met een groep, Reisde met partner
Negatief: Voorzieningen
The couches were terrible and had no cushion left in them - we had very limited kitchen items. We had to call front desk to get a garbage bag because they had only left one. No assistance with bags to door. When I went to check out there was a basket to return keys, the front desk employee was over looking out the window on the phone with a friend.
4 nachten verbleven in september 2023
Reactie van manager op 17 sep 2023
thank you for your review . we give you enough bags and paper goods to start your stay you are to supply your trash bags and other paper goods through your stay . we will address the kitchen items , thank you

8/10 – Goed

Judith

Positief: Netheid
3 nachten verbleven in augustus 2023
Reactie van Manager op 15 aug 2023
Thank you for the review

8/10 – Goed

christie

1 nacht verbleven in juli 2023
Reactie van Manager op 16 aug 2023
Thank you for the review

10/10 – Uitstekend

Calbert

Positief: Netheid, comfort kamer
3 nachten verbleven in juni 2023
Reactie van Manager op 21 jun 2023
Thank you for the review!

8/10 – Goed

James

Positief: Netheid
Very good location. Clean and well equipped. Kitchenette was adequate but no ice maker. Smoke detector was missing. Pool is exaggerated a bit in the photos. It is small and shared by all of the properties. Beach access is awesome. Chairs and umbrellas are provided. Parking is easy and private. Staff was so nice and helpful!
1 nacht verbleven in mei 2023
Reactie van manager op 19 mei 2023
thank you for the feed back . we hope to see you again soon

10/10 – Uitstekend

michael

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2023
Reactie van manager op 5 mei 2023
thank you for your stay

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Great location
Great location, great large space. Great view. Close to the beach. Decent, clean pool. Beds were not super comfortable, some of the front desk staff were not super friendly, others were nice. Other staff around the premises were friendly. Parking for the terraces was awful. We damaged our vehicle trying to force into the space. More toilet paper and paper towels would have been nice and more clean towels.
5 nachten verbleven in maart 2023
Reactie van Manager op 2 apr 2023
Thank you for the review

10/10 – Uitstekend

Rachel

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Planning on going back!!
2 nachten verbleven in maart 2023
Reactie van manager op 31 mrt 2023
We are looking forward to seeing you again. thank you for staying with us and for your feed back

6/10 – Redelijk

Jessica

Reisde met familie
1 nacht verbleven in maart 2023
Reactie van Manager op 27 mrt 2023
Thank you for the review

8/10 – Goed

ROBERT, Columbus

Positief: Netheid, staat van de accommodatie en faciliteiten
Great location
2 nachten verbleven in maart 2023

10/10 – Uitstekend

Marissa

1 nacht verbleven in maart 2023
Reactie van manager op 25 mrt 2023
thank you

4/10 – Matig

Laura

1 nacht verbleven in maart 2023
Reactie van Manager op 9 apr 2023
We wish we knew what part of your stay you were unhappy with, so that we could work to improve it.

6/10 – Redelijk

Jeff

Reisde met partner
Negatief: Netheid, voorzieningen
Room was not clean upon check in.
5 nachten verbleven in maart 2023
Reactie van manager op 19 mrt 2023
sorry for any inconvenience that may have caused thank you for your feed back

10/10 – Uitstekend

Terri

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van manager op 6 mrt 2023
thank you

10/10 – Uitstekend

David

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2022

8/10 – Goed

Dawn, Orlando

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Super close to the beach and very cute little place. The gentlemen doing the check in were very nice and friendly. I think the housecleaning staff may have overlooked a few things because our bed didn’t have a top sheet - it was in a bag on the sofa, which was odd. So I had to remake the bed myself with the top sheet. And they forgot hand towels so we just grabbed our own out of the utility closet. Overall a great stay.
Reactie van manager op 18 dec 2022
thank you for your review. we put the sheets in the bags for the sofa bed. e do apologize for any inconvenience this may have caused you

10/10 – Uitstekend

Megan

Reisde met familie
Positief: Netheid, comfort kamer
We were pleasantly surprised with our condo. It was very comfortable and kid friendly. It was very well kept and clean. The only issue we had was with parking but they were very courteous and helped us with parking at the hotel. The views were stunning.
2 nachten verbleven in november 2022

8/10 – Goed

Cindy

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Beautiful view, but sofas were old and carpet was dirty.
2 nachten verbleven in oktober 2022
Reactie van Manager op 26 okt 2022
Thank you for the feedback. We will look at the concerns you've brought to attention.

10/10 – Uitstekend

Minh-Khuyen

1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Ian

Positief: Netheid, comfort kamer
Clean comfy stay
Clean, comfortable, quiet with a gorgeous view! Staff were super accommodating!
3 nachten verbleven in september 2022
Reactie van manager op 12 sep 2022
thank you for your review. we hope to see you again

10/10 – Uitstekend

Magdalena

2 nachten verbleven in september 2022

10/10 – Uitstekend

Lauri

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was quiet, didn't have the feel of a chain hotel, staff was very nice, location (on the beach) was perfect!
3 nachten verbleven in augustus 2022
Reactie van manager op 16 aug 2022
thank you for staying with us and thank you for your review

8/10 – Goed

Kathleen

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
The room was comfortable, clean and had direct beach access.
3 nachten verbleven in juli 2022
Reactie van manager op 2 aug 2022
thank you for your stay

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, comfort kamer
Perfect getaway
Was wonderful
2 nachten verbleven in juli 2022
Reactie van manager op 16 jul 2022
thank you for your stay and your review

10/10 – Uitstekend

Rhonda

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay!
2 nachten verbleven in mei 2022
Reactie van Manager op 25 mei 2022
Thank you for the review

8/10 – Goed

Suzanne

Reisde met familie
Very helpful staff and perfect location for the beach.
5 nachten verbleven in april 2022
Reactie van manager op 16 apr 2022
thank you for your review

6/10 – Redelijk

Robert

1 nacht verbleven in april 2022

6/10 – Redelijk

Sandra, Juliette

2 nachten verbleven in oktober 2021

10/10 – Uitstekend

Paul E

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The shower was to small for me I'm a big guy, parking was challenging in the narrow road with other vehicles parked there also but i did it. I didn't notice the outside water sprinkler to wash the sand off right away but glad i found it. Outside basketball court is near the park at the light house which is great. Planet fitness is back over the bridge not far into savannah. Beach was nice, they had some restaurants open at tybee and an IGA store. I wanted to jet ski but they were closed so that was disappointing.
2 nachten verbleven in oktober 2021
Reactie van Manager op 18 okt 2021
Thank you for the review!

10/10 – Uitstekend

Sarah

3 nachten verbleven in september 2021

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid
The ocean was within walking distance
5 nachten verbleven in augustus 2021
Reactie van Manager op 22 aug 2021
Thank you for the review

8/10 – Goed

Lisa

Reisde met familie
Positief: Comfort kamer
3 nachten verbleven in juli 2021
Reactie van Manager op 27 jul 2021
Thank you for the review

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2021
Reactie van Manager op 4 jul 2021
Thank you for the review

10/10 – Uitstekend

EUMBER

Reisde met familie
Positief: Netheid, comfort kamer
Agradable estancia!
Es un lugar muy agradable, el precio es muy justo y la ubicación es muy conveniente. El personal es muy amable y amigable. Definitivamente regresaremos en el futuro.
1 nacht verbleven in maart 2021
Reactie van Manager op 28 mrt 2021
Thank you for the review!

10/10 – Uitstekend

Geverifieerde reiziger

3 nachten verbleven in september 2020
Reactie van Manager op 30 dec 2020
Thank you for the review

6/10 – Redelijk

Norey

Reisde met familie
Negatief: Netheid
Close to the beach
It wasn’t clear at all but the check in for the terrace was down at the desoto hotel but for the price you are close to the beach and it is a large room.
1 nacht verbleven in november 2020
Reactie van Manager op 12 nov 2020
Thank you for the review

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
Air conditioning struggled Very nice personnel Quaint, comfortable room arrangement
1 nacht verbleven in september 2020
Reactie van Micheal op 5 sep 2020
Thank You, we will have the air conditioning looked at, we appreciate you bring that to our attention. Hope to see you again when you visit Tybee Island

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met een groep
Negatief: Netheid, staat van de accommodatie en faciliteiten
The property was old which was okay with me. The Terrace 3 that we had was very dirty. The hotel claims the do a thorough clean during Covid-19, but it was horrible. There was ketchup stains on the microwave, all fans had so much dust on them. Holes in the furniture... the list goes on and on.
3 nachten verbleven in augustus 2020
Reactie van Manager op 3 sep 2020
We are sorry to hear that you didn't have a fantastic DeSoto Beach experience

4/10 – Matig

Jade V.

Negatief: Netheid
Horrible communication and check in process
We never received any information about the check in process. I messaged the owner multiple times leading up to arrival and on the day of, none of which were responded to. We got to the property and walked around for about 20 minutes before finding another guest to ask how/ where we check in at. The receptionist put us in room two, even though on online listing said we would be in three. When I asked about the change she stated “at least you have less stairs to walk up.” Great location, however, the lack of communication and check in process wasn’t the way we intended on starting our vacation.
3 nachten verbleven in juli 2020

10/10 – Uitstekend

Brittany

Reisde met familie
Positief: Netheid, comfort kamer
3 nachten verbleven in juli 2020
Reactie van Manager op 9 aug 2020
Thank You for the review!

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid
Room not clean...sand on the floor, sand in the washer, and so many flies in the room (we killed at least 10 during out 2 nights stay.
2 nachten verbleven in juni 2020
Reactie van Manager op 1 jul 2020
Thank you for bringing these concerns to our attention. We are addressing them with our staff, and are very sorry for the inconvenience.

8/10 – Goed

Amanda, Forsyth, GA

Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Voorzieningen
I loved the view from the porch. We literally ate breakfast and dinner every single day to appreciate the beautiful canvas God created and to feel the ocean breeze. The only thing I was disappointed about was the dryer did not work and all of our clothes were still wet. Other than that, it was a great trip and I will return for further vacations.
3 nachten verbleven in juni 2020
Reactie van Manager op 1 jul 2020
Thank You, hope to see you again soon

10/10 – Uitstekend

Ivy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
What a pleasant surprise
The 2 bedroom apartment on the 3rd floor has an amazing view of the beach. Very spacious and very clean. We will be back.
View from 3rd floor balcony
Large living room area
1 nacht verbleven in februari 2020
Reactie van Micheal op 14 feb 2020
Thank You so very much, we are so happy you enjoyed your stay with us. We hope to see you again when your return to Tybee Island.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Overall, the unit was great! The view and location were perfect for our first stay on Tybee.
2 nachten verbleven in januari 2020
Reactie van Micheal op 14 feb 2020
Thank You so much, hope to see you on your second trip to Tybee Island.

10/10 – Uitstekend

Kim, Pennsylvania

Zakenreiziger, Reisde met familie
Positief: Netheid, voorzieningen
Love love loved this property. We traveled to Savannah for a day at SCAD and decided doing one night at the beach would be a special treat. They allowed us to check in early and it was a special treat to sit on the balcony and watch the waves roll in in January, especially since we are from PA. The apartment was beautifully equipped and furnished, super clean and welcoming. Great wifi. We were in a pickup truck so our parking space was a little tight but we made it work. Are already looking for an opportunity to come back.
1 nacht verbleven in januari 2020
Reactie van Micheal op 14 feb 2020
Thank You so very much, we are so happy your enjoyed our little piece of paradise. Hope to see you again.

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place very clean and the people were very nice.
3 nachten verbleven in januari 2020
Reactie van Micheal op 14 feb 2020
Thank You so very much.

10/10 – Uitstekend

Bobby

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Loved staying at The Desoto Terraces.
We use to live in the unit we stayed in years ago so it was so nice to come back and reminisce. A little funny part, beach was being renourished when we lived there in 2008 and it’s being done now!! Was fun to watch, thanks for an awesome stay and Susan, you’re awesome at the front desk! We always stay with y’all there at The Desoto when we visit and hopefully can continue in the future! Merry Christmas to you all!
2 nachten verbleven in december 2019
Reactie van Micheal op 4 jan 2020
Thank you for your wonderful review, I will let Susan know that you all mentioned her. We do hope to see you again soon.