First off, we love Tybee and the location of this resort. However... we had problems with this unit. There is NOT a queen size bed. It is a full. The managing company has known this for a year + and has not updated/changed the listing. We had to clean the fridge, bathroom (there was hair on the shower walls). The oven/stove were to the point we would NOT cook food there. The sofa bed is falling apart. The unit is SO outdated. There was a temporary AC unit there. We questioned and complained several times about the air. The managing company did send someone out a couple of times. We were told a new AC unit was put in a month ago and they leave the temp unit to help it catch up for a little bit. But, again, a month later the temp unit was still there. It was sweltering in the bedroom even with an oscillating fan and the ceiling fan on high. We had to hang a blanket on the window in the bedroom because at night you could see right through it and it looked like daylight with the light from the hallway. 2 of the 3 smoke detectors did not work at all. Then fan in the bathroom did not work. We were told that these fans were disabled a long time ago because they did not vent to the outside, but there was a washer/dryer in the unit. Where does it vent??? There was a broken chair on the balcony. It was removed, but not replaced, so the 3 of us could not sit on the balcony together. We found crumbs in the condo and tortilla chips on the balcony. There were smudged, dirty fingerprints on the walls, sliding glass door and bathroom mirror. It's a shame to pay this amount for a condo rental that was just sad, and even more that we paid a cleaning fee when we had to clean most of the unit when we got there. The maintenance man, Mike was very nice and did his best to help. The beach front is gorgeous, not crowded, and relaxing. The pool area was nice, grounds well kept. We have stayed at this location previously and loved it but we will NOT stay in this particular condo again. We have asked for a partial refund, but as of yet we have received no response although the managing company had previously been pretty good at responding/calling us. We were told that it was the owners responsibility to fix or update the unit or that they reserved the right to drop the unit. I HIGHLY recommend that they do. We knew prior to arrival that there were no beach chairs, hair dryer, etc. so that was additional $ and stuff we had to pack. Other condos on property provide these.
