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Beoordelingen van Tzaneen Country Lodge

4 out of 5
Tzaneen Country Lodge
R71, 16km Outside Tzaneen, Towards Phalaborwa, Tzaneen, Limpopo

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 21 van 50 beoordelingen" "
Gastenscore: 8 - Goed. 20 van 50 beoordelingen" "
Gastenscore: 6 - Redelijk. 7 van 50 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 50 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 50 beoordelingen" "

8,6/10

Netheid

9,0/10

Personeel en service

7,0/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Kurt

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023
Reactie van Natalie op 3 mei 2023
Thank you for your review!

10/10 – Uitstekend

Erwin, Hellvoetsluis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Zeer ruim
We hadden twee grote (direct) aangrenzende kamers, beide met TV en luxe badkamers. Het ontbijt was ook heel goed.
1 nacht verbleven in augustus 2018
Reactie van Lorraine op 16 okt 2018
Dear Valued Guest, Thank you for choosing Tzaneen Country Lodge & Earth Spa! To receive such praise from our guest is very gratifying and knowing that you enjoyed so much the facilities, view and service is a reward in itself. I look forward to welcome you back very soon. Sincerely, Lorraine Ntimana General Manager

8/10 – Goed

Tinus

1 nacht verbleven in februari 2024

10/10 – Uitstekend

Johannes

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Elmarie

1 nacht verbleven in oktober 2023

6/10 – Redelijk

Laz

3 nachten verbleven in december 2022
Reactie van Natalie op 3 mei 2023
Thank you for your review!

8/10 – Goed

Alpla

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect
Perfec for what i required, will stay here again
1 nacht verbleven in december 2021
Reactie van Sandra op 10 jan 2022
Thank you for your review!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
In Africa standards: good
On the whole, place is nice, but the service is a little haphazard: steak was overcooked, when I ordered a glass of red wine, the waiter hesitantly left the whole bottle, the following eveninc I was asked if I wanted ice with it (?). Also the cleaning lady wouldn’t understand I didn’t need cleaning that day and came back three separate times, each time waking me up from much needed sleep (why I had booked myself in to begin with).
2 nachten verbleven in december 2021
Reactie van Sandra op 6 jan 2022
Thank you for your valued feedback on your stay at Tzaneen Country Lodge! Your comments have been taken to heart, and we will ensure that the relevant staff receives the necessary refresher courses on customer service. We hope to welcome you back in the future!

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2021
Reactie van Sandra op 6 jan 2022
Thank you for your valued review on your stay at Tzaneen Country Lodge! We hope to welcome you back in the near future!

10/10 – Uitstekend

Sulphy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My birthday weekend
Very welcoming reception, a warm place. We also love the view from our room to the pool side .
1 nacht verbleven in oktober 2021
Reactie van Sandra op 27 okt 2021
Thank you for your valued feedback on your stay at Tzaneen Country Lodge! We look forward to welcoming you back in the future! Kind regards, Sandra Opperman

2/10 – Ontzettend slecht

Bongi

3 nachten verbleven in september 2021
Reactie van Sandra op 19 sep 2021
Dear Bongi Thank you for your valued feedback on your stay at Tzaneen Country Lodge! May I ask for a little more information on your stay, as to why we disappointed your expectations? Looking forward to hearing from you! Kind regards, Sandra Opperman General Manager

8/10 – Goed

Charl

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2021
Reactie van Sandra op 19 sep 2021
Thank you for your valued feedback on your stay! We look forward to welcoming you back! Kind regards Sandra Opperman General Manager

8/10 – Goed

Karen

1 nacht verbleven in augustus 2021
Reactie van Sandra op 19 sep 2021
Thank you for your valued feedback on your stay! We look forward to welcoming you back! Kind regards, Sandra Opperman General Manager

8/10 – Goed

Khutso

2 nachten verbleven in juni 2021
Reactie van Sandra op 1 jul 2021
Good day Thank you for your valued feedback on your stay at Tzaneen Country Lodge & Earth Spa! We look forward to welcoming you back in the future! Kind regards, Sandra Opperman

10/10 – Uitstekend

Kornelis

3 nachten verbleven in juni 2021
Reactie van Sandra op 1 jul 2021
Good day Thank you for your valued feedback on your stay at Tzaneen Country Lodge & Earth Spa! We look forward to welcoming you back! Kind regards, Sandra Opperman

6/10 – Redelijk

Riaan

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in mei 2021

6/10 – Redelijk

Simon

1 nacht verbleven in mei 2021

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overnight business trip accomodation was well received
1 nacht verbleven in februari 2021

8/10 – Goed

Thelma

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place. Clean and peaceful
The place was nice and clean
1 nacht verbleven in december 2020
Reactie van Sandra op 6 jan 2021
Thank you for your valued feedback on your stay at Tzaneen Country Lodge! We look forward to welcoming you back in the near future!

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Just like an average Holiday Inn.
The hotel says it's 4-star but it's nowhere near that level. It's like an average Holiday Inn - not dirty, but not warm or welcoming beyond the basics. The WiFi is terrible and keeps disconnecting. The staff were incredibly friendly and that made up for the average stay.
1 nacht verbleven in december 2020
Reactie van Sandra op 6 jan 2021
Thank you for your valued feedback on your stay at Tzaneen Country Lodge! It is only with such feedback where we can improve on our offerings. I would like to apologise for the wifi not being up to standard. I have given this through to our service provider. We do hope to welcome you back in the future!

10/10 – Uitstekend

Boitumelo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2020
Reactie van Sandra op 6 jan 2021
Thank you for your valued feedback on your stay at Tzaneen Country Lodge! We hope to welcome you back in the near future!

10/10 – Uitstekend

Jonas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2020
Reactie van Sandra op 6 jan 2021
Thank you for your valued feedback on your stay at Tzaneen Country Lodge! We look forward to welcoming you back!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Indeed it was a great experience, I had with my friend
1 nacht verbleven in oktober 2020

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2020

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2020

8/10 – Goed

David

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2020

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bon hôtel.
Bon hôtel. L'ensemble est joli, la chambre est sombre. Si vous souhaitez faire un spa/massage, pensez à réserver à l'avance.
1 nacht verbleven in oktober 2019
Reactie van La Rochell op 28 okt 2019
Dear valued Guest, Thank you for taking the time to rate us and for your valued feedback. We are pleased that you enjoyed your stay with us and hope you will visit our hotel again. Kind Regards, La Rochell vd Heever

6/10 – Redelijk

Joshua

Positief: Netheid, personeel en service en comfort kamer
Great breakfast and gym. Very bad WiFi (unusable)
Friendly staff. Rooms need renovating. WiFi was unusable - constantly having connection issues and extremely slow when connected. The staff admitted this was an issue. Breakfast was great. The gym has everything you need
2 nachten verbleven in augustus 2019
Reactie van La Rochell vd Heever op 2 sep 2019
Dear Joshua, Thank you for taking the time to write to us of your recent stay with us at Tzaneen Country Lodge. I apologize for the inconvenience you experienced with our WiFi, I can assure you we are attending to this and will be having a new service provider as from the 01 October 2019. I am also pleased to advise that we are in the process of having our rooms renovated and hope you will visit us again in the near future to see these upgrades we have made. We hope to see you back at Tzaneen Country Lodge and thank you for your valued feedback. Kind Regards,

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
We had a drink in the bar before dinner but was not impressed by the standard of cleanliness of the bar. We were told the restaurant opened at 6:30pm, on arrival the restaurant was busy with guests who were dining from a buffet, we assume as we were given no information. No-one greeted us or took us to a table. We waited for a menu and eventually had to ask for ourselves. The quality of the meal we were served was extremely good but the ambience in the restaurant was very poor. The smart casual dress was not observed by the other diners which was disappointing. The general service in the restaurant was poor.
1 nacht verbleven in juli 2019
Reactie van La Rochell vd Heever op 14 aug 2019
Dear Valued Guest, Thank you for taking the time to give us feedback of your recent stay at Tzaneen Country Lodge. We apologize for the inconvenience you experienced during your stay with us and can assure you has been addressed with the relevant departments. We can assure you this is not the level of service we pride ourselves in. We thank you for your honest feedback as we are able to improve our standards through our guest feedback. We hope you will consider visiting us again in the near future to see these improvements made. Kind Regards, La Rochell vd Heever Marketing Manager

10/10 – Uitstekend

Tsakani

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The stay was awesome but was not impressed by your dining experience, one has to beg for food and end up not getting what you asked for, not ayoba, also try and improve on your pools, the beds are not confortable, reception was very kind and welcoming loved their attitude.
1 nacht verbleven in december 2018
Reactie van Lorraine op 17 jan 2019
Dear Valued Guest We appreciate your valued feedback. As Tzaneen Country Lodge we apologize for where we did not meet your expectations. Please do not hesitate to contact us so that we can serve you better next time. Looking forward to welcoming you back to Tzaneen Country Lodge again soon. Kind regards Lorraine Ntimana General Manager Tzaneen Country Lodge

8/10 – Goed

Ntambiso

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2018

6/10 – Redelijk

Nkateko

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2018
Reactie van Lorraine op 16 okt 2018
Dear Valued Guest We appreciate your valued feedback. We apologise you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know. Kind regards Lorraine Ntimana General Manager Tzaneen Country Lodge

6/10 – Redelijk

Hermiena

Not a 4 star experience
Staff very friendly and helpful. The hotel is not a 4 star, but a 3 star. The hotel is a bit outdated. The food at the restaurant is not good. Overall a nice stay, but better options in Magoebaskloof, only 30 minutes from Tzaneen
2 nachten verbleven in augustus 2018
Reactie van Lorraine op 16 okt 2018
Dear Valued Guest We appreciate your valued feedback. We apologise you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know. Kind regards Lorraine Ntimana General Manager Tzaneen Country Lodge

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Good Place to Stopover
Located in a good area with beautiful scenery, but unfortunately did not get a chance to fully explore.
1 nacht verbleven in augustus 2018

10/10 – Uitstekend

HERVE

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
All fantastic
All fantastic, with the exception of the restaurant - but they were in the process of hiring a new chef.
2 nachten verbleven in juli 2018

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
very old hotel
very old hotel, towel , bedsheets etc are all braun to cover all the dirty.even after washing if they are dirty you wont notice. kitchen staff wont make the breakfast ready at 6:30, and if you ask them to make an omlet they might say you , they are busy for something else now. :-)) but wont stop chatting to each other much lauter than customers.never go back.
4 nachten verbleven in maart 2018
Reactie van Lorraine op 10 apr 2018
Dear Guest Thank you for choosing to stay at Tzaneen Country and Earth Spa! First and foremost I want to sincerely apologize for all negative comment. We always strive to provide the best service to our guests. On this occasion, we did not exceed your basic expectations and we sincerely apologize. Please be assured that this type of situation will never happen again. We have put new procedures in place as of today. I would like to thank you for bringing this matter to our attention. It will help us improve our operations and services. We look forward hearing from you and are looking forward to welcoming you back at Tzaneen Country Lodge! Yours Sincerely General Manager Lorraine Ntimana

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
Good service. Wifi unstable - had to move rooms as wifi was not working in my room
1 nacht verbleven in maart 2018
Reactie van Lorraine op 12 apr 2018
Dear Guest Thank you for choosing to stay at Tzaneen Country and Earth Spa! First and foremost I want to sincerely apologize for all negative comment. Regarding Wi-Fi we had a problem with the power, the whole of Tzaneen area there was no power, so we were running on a generator. but now everything is sorted. We always strive to provide the best service to our guests. On this occasion, we did not exceed your basic expectations and we sincerely apologize. Please be assured that this type of situation will never happen again. We have put new procedures in place as of today. I would like to thank you for bringing this matter to our attention. It will help us improve our operations and services. We look forward hearing from you and are looking forward to welcoming you back at Tzaneen Country Lodge! Yours Sincerely General Manager Lorraine Ntimana

10/10 – Uitstekend

Warwick

Positief: Netheid, personeel en service en comfort kamer
Very good
The staff were really wonderful and very accommodating. We arrived late on both evenings that we stayed over and on both occasions the kitchen staff went out of their way to accommodate us. The room was good and clean. The bathroom was acceptable but the shower was disappointing. Zero pressure. Our only concern was that hotels.com and the lodge had a payment issue so we ended up paying twice.
Reactie van Lorraine op 12 apr 2018
Dear Guest Thank you for choosing to stay at Tzaneen Country and Earth Spa! First and foremost I want to sincerely apologize for all negative comment. We always strive to provide the best service to our guests. On this occasion, we did not exceed your basic expectations and we sincerely apologize. Please be assured that this type of situation will never happen again. We have put new procedures in place as of today. I would like to thank you for bringing this matter to our attention. It will help us improve our operations and services. We look forward hearing from you and are looking forward to welcoming you back at Tzaneen Country Lodge! Yours Sincerely General Manager Lorraine Ntimana

10/10 – Uitstekend

Thaitha

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Blessed and beautiful 60 Surprise Birthday
It was a surprise 60th Birthday aranged by my kids, i had so much FUN
1 nacht verbleven in november 2017
Reactie van Tzaneen Country Lodge op 18 jan 2018
Dear valued Guest, Thank you for providing us with feedback on Tzaneen Country Lodge. Your positive feedback is appreciated. We hope to welcome you back soon at Tzaneen Country Lodge. Lorraine Ntimana General Manager

10/10 – Uitstekend

Tim

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
This was our second stay at tzaneen lodge, it is a wonderful oasis with friendly and efficient staff and beautifully laid out grounds and accommodation. The restaurant is very good and the breakfasts are especially good. Highly recommended and excellent value
1 nacht verbleven in augustus 2017

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Convenient location, good guesthouse
Business visit to area. Very nice hotel, had a good night's sleep and will book here again.

10/10 – Uitstekend

Beatrix

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hier stimmt alles, ein Besuch wert.
Wir waren zum wiederholten Mal in diesem Haus und sind begeistert von der Freundlichkeit, der guten Qualität der angebotenen Speisen und Weinen. Der Service ist sehr gut. Die Zimmer sind geräumig, sauber und ruhig. Wir werden wiederkommen.Alles Tipp Topp.

8/10 – Goed

Alberto

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Grant, gauteng

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Rooms comfortable and clean. Wonderful gym and steam room. Very friendly staff.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable stay good food
The hotel had friendly service good food and very comfortable and clean rooms in a beautiful sub tropical setting

8/10 – Goed

Patrizia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Barrie, South Africa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good service
Good service, delicious breakfast, convenient location. Interior and exterior lacking touch of class though

10/10 – Uitstekend

Mokhadi, Modjadji

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely place indeed
Such a lovely hotel with lovely peole always offering a helping hand. I would stay here again, it's very beautiful.

8/10 – Goed

Andrew

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel
Apart from issues with check-in (they forgot to book a room and were generally vague) I enjoyed the stay. Relaxed atmosphere and extremely clean.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel with great service and country feel
I was in Tzaneen on business but I plan to go back to this hotel with my family, it is really affordable and includes breakfast and really nice people.