Details aan de buitenkant

Beoordelingen van Maya Ubud Resort and Spa

5 out of 5
Maya Ubud Resort and Spa
Jalan Gunung Sari, Peliatan, Ubud, Bali

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 594 van 731 beoordelingen" "
Gastenscore: 8 - Goed. 102 van 731 beoordelingen" "
Gastenscore: 6 - Redelijk. 25 van 731 beoordelingen" "
Gastenscore: 4 - Matig. 8 van 731 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 731 beoordelingen" "

9,6/10

Netheid

9,6/10

Personeel en service

9,6/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Philippe

Reisde met een groep, Reisde met partner
Positief: Netheid
Negatief: Personeel en service
1 nacht verbleven in december 2023

10/10 – Uitstekend

Tom

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing stay at Maya
Amazing beautiful accomodation very well maintained. The infinity pool in the jungle scene is the most beautiful I’ve seen. Nice gym and tennis facility - definitely worth a visit. Conveniently close to ubud center by taxi or scooter
3 nachten verbleven in juni 2022
Reactie van Mara op 30 jun 2022
Dear Tom, We really appreciate of your review and thank you very much for choosing Maya Ubud Resort & Spa. The team here is thrilled that you had enjoyed our facilities and resort ambience. Hope to see you again in the near future on your next stay cation with us. We will soon re opening another restaurant at the riverside infinity pool and going to have kids club also available. Looking forward to your next visit. Regards, Wayan Mara Resort Manager

10/10 – Uitstekend

Geverifieerde reiziger

2 nachten verbleven in maart 2019
Reactie van Romy op 24 apr 2019
Thanks and welcome you back soon

10/10 – Uitstekend

Geverifieerde reiziger

2 nachten verbleven in maart 2019
Reactie van Romy op 24 apr 2019
Appreciate your positive feedback Our warmest welcome always await your return

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
rust
Het zou prettig zijn wanneer er tacmmtaxi zou staan. Ivm de aftand naar het centrum er is een busje wat elk uur tijd maar het laalaatste uur is 5 uur hierdoor ben min of meer verplicht het restaurant te gebruiken.

10/10 – Uitstekend

Maria, Rotterdam, Nederland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel Maya, Ubud, waar je volledig tot rust komt in groene omgeving.
Bij aankomst voel je je heel welkom; een fruitdrankje en een verfrissend doekje wordt je aangeboden. Er heerst een serene rust, mooi omgeven door veel groen, waterpartijen en prachtige tropische bloemen en bomen. Het personeel is vriendelijk en zeer correct. Wil je de stad Ubud in dan staat er een shuttlebus klaar tot 17.00 uur.

10/10 – Uitstekend

Doan

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We booked a few nights here for our honeymoon. The location, the resort, and the staff made us feel like we were in paradise, entrenched in a forest setting. We were surprised by a lovely cake and decorations for our room for our honeymoon. The staff are super friendly and tentative. The entire staff work together to make sure we get the best service. Sadewa was very friendly and attend to our every needs during breakfast. He has support from, Sutrisna, Diaksa, and Dewi when he’s busy with other guests so we are always attend to. Our room came with butler service and Agus made our trip stress-free with any questions or needs taken care of. Such a wonderful resort and a distressing time after the wedding. Thank you to the entire Maya staff from the front desk, housekeeping, kitchen, engineering, and butler service making our trip the most relaxing and enjoyable. We will definitely come back every year.
1 nacht verbleven in april 2024
Reactie van Mara op 2 mei 2024
Dear Doan,Thank you so much for choosing Maya Ubud Resort & Spa for such a special occasion as your honeymoon. We are thrilled you had an exceptional experience and that our location, resort, and our team members contributed to making your stay feel like paradise in a forest setting.It warms our hearts you appreciated the thoughtful gesture of the cake and room decorations for your honeymoon. We take great pride in ensuring that every detail is perfect for our guests' special moments.Your kind words about our team, especially Sadewa, Sutrisna, Diaksa, Dewi, and Agus, are truly appreciated. We will be sure to pass on your compliments to them. Providing attentive and friendly service is at the core of our values, and we are delighted to hear that they made your stay stress-free and enjoyable.We are honored by your intention to return every year and look forward to welcoming you back to Maya Ubud Resort & Spa for many more memorable experiences.With kind regards,Wayan MaraResort Manager

10/10 – Uitstekend

Anita

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful resort, lovely private villa with pool in a quiet picturesque part of Ubud. The Spa service was amazing. All the staff were exceptional, with nothing being too difficult.
5 nachten verbleven in maart 2024
Reactie van Mara op 2 mei 2024
Dear Anita,Thank you for sharing your wonderful experience with us! We are delighted you enjoyed your stay in our beautiful resort and found our heavenly pool villa a tranquil retreat in picturesque.It brings us immense joy to know that you were pleased with the exceptional service provided by our staff, especially in our spa. Your kind words are a true testament to their dedication and hard work in ensuring every guest feels valued and well taken care of.We look forward to welcoming you back for another unforgettable experience at Maya Ubud Resort & Spa!With kind regards,Wayan MaraResort Manager

8/10 – Goed

Alexis

Positief: Netheid, staat van de accommodatie en faciliteiten
During there happy hour asked a question and was told they'd find out and helped everyone around us but no one came back. I had go up to the place they make drinks get my bill and leave.
3 nachten verbleven in april 2024
Reactie van Mara op 2 mei 2024
Dear Alexis,We genuinely appreciate you taking the time to provide us with your feedback regarding your recent visit to our happy hour. We are sincerely sorry for any frustration caused by the delay in addressing your query.Rest assured, we have taken your comments seriously and will review our processes to ensure that all guests receive the prompt and attentive service they deserve.Your satisfaction is incredibly important to us, and we hope to have the opportunity to regain your trust during your next visit to Maya Ubud Resort & Spa.With kind regards,Wayan MaraResort Manager

10/10 – Uitstekend

Mohammed

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent resort and service at the hotel. Really enjoyed our stay for our honeymoon and would definitely recommend to our family and friends.
6 nachten verbleven in april 2024
Reactie van Mara op 2 mei 2024
Dear Mohammed,Thank you for choosing Maya Ubud Resort & Spa for such a special occasion! We're thrilled you had an excellent experience during your honeymoon. Your recommendation means the world to us. We hope to welcome you back in the future for another memorable stay!With kind regards,Wayan MaraResort Manager

6/10 – Redelijk

Khaiyam

Reisde met familie
Positief: Personeel en service, voorzieningen
Facilities and maintenance sucks as water was clogging in wash basin and bath tub. Also the flush was getting stuck which made water flowing from toilet flush. I had to call plumber maintenance to get repaired. I had a great expectation as my wife had highly recommend as dhe had stsyed here 5 years back
1 nacht verbleven in april 2024
Reactie van Mara op 28 apr 2024
Dear Khaiyam,We sincerely apologize for the inconvenience you experienced during your recent stay at Maya Ubud Resort & Spa. It's disheartening to learn that you encountered issues with the facilities and maintenance in your room, including clogging in the wash basin and bathtub, as well as problems with the toilet flush. Please accept our apologies for any discomfort or inconvenience caused.We understand that these maintenance issues fell short of your expectations and affected your overall experience at our resort. Rest assured, we have addressed these concerns with our maintenance team to ensure that such issues are promptly identified and resolved to prevent future occurrences.We truly appreciate your feedback, and we apologize for not meeting your expectations. Your wife's previous positive experience reflects the high standards we aim to maintain, and we regret that we did not meet those standards during your stay. We hope to have the opportunity to restore your confidence in our resort and provide you with a more enjoyable experience in the future.With kind regards,Wayan MaraResort Manager

10/10 – Uitstekend

HUSSAM, West Vancouver

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was one of the best vacation I ever had. I would recommend it for everyone. Excellent customer service.
4 nachten verbleven in april 2024
Reactie van Mara op 28 apr 2024
Dear HUSSAM,Thank you for choosing Maya Ubud Resort & Spa for your vacation, and for taking the time to share your wonderful experience with us! We're delighted your stay was one of the best vacations you've ever had and that you would recommend our resort to everyone. Providing excellent customer service is a top priority for us, and we're thrilled that our team exceeded your expectations during your stay. We hope to have the pleasure of welcoming you back for another exceptional experience in the future!With kind regards,Wayan MaraResort Manager

10/10 – Uitstekend

Jackson

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The stay was amazing. The resort staff were fantastic and super helpful. The amenities were the best. Lots of options to eat and drink on site through out the stay. The two pool areas were top notch. Both totally offered something different and it was nice to switch it up. Plus, the gym area and forest walk were perfect ways to stay active. We stayed in the heavenly pool suites, and it was a perfect way to stay our relaxing trip. The managers and staff were all top notch. Big thank you to the three in the photo.
4 nachten verbleven in april 2024
Reactie van Mara op 28 apr 2024
Dear Jackson,Thank you for sharing your amazing experience at Maya Ubud Resort & Spa! We're glad your stay with us exceeded your expectations and that you found our team members fantastic and super helpful. Providing exceptional service and a variety of amenities is what we strive for, and we're delighted that you enjoyed the dining options, infinity pool areas, gym facilities, and forest trail walk during your stay.We're grateful for your kind words about the managers and teams, and we'll pass on your appreciation to the individuals.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another fantastic experience in the future!With kind regards,Wayan MaraResort Manager

10/10 – Uitstekend

John, Phoenixville

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved this hotel and property. The staff is excellent!
2 nachten verbleven in april 2024
Reactie van Mara op 28 apr 2024
Dear John,Thank you for your kind words! We're delighted that you loved your stay at Maya Ubud Resort & Spa and found our team excellent. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another exceptional experience in the future!With kind regards,Wayan MaraResort Manager

10/10 – Uitstekend

Shantavia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff at the resort was very nice. The front desk assisted me with booking a taxi through the hotel. I don’t remember the price, but it was very affordable and the taxis stay with you the entire time. The breakfast buffet options to were okay but they allow you to order omelette and bring it out to you which is even better. Housekeeping staff was also nice and kept my room clean on a daily basis. The hotel provided me with the butler, who assisted me throughout my stay with whatever I needed. On my birthday they brought out a cake to breakfast for me.
3 nachten verbleven in april 2024
Reactie van Mara op 28 apr 2024
Dear Shantavia,Thank you for sharing your exceptional experience at Maya Ubud Resort & Spa! We're thrilled to hear that you thoroughly enjoyed your stay and that our team exceeded your expectations in every aspect of your visit. It's wonderful to know our team, from the front desk to housekeeping, and your dedicated butler provided attentive and personalized service throughout your stay. We're delighted that we could make your birthday memorable by surprising you with a cake at breakfast.Your feedback regarding the taxi service, breakfast options, and the cleanliness of your room is greatly appreciated. We're committed to providing exceptional service and amenities to all our guests, and we're pleased that we succeeded in doing so during your stay.Thank you for choosing Maya Ubud Resort & Spa for your holiday, and we look forward to the opportunity to welcome you back for another unforgettable experience!With kind regards,Wayan MaraResort Manager

10/10 – Uitstekend

Tim

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Surrounded by nature. Stunning hotel. Looking forward to our next trip here
3 nachten verbleven in april 2024
Reactie van Mara op 14 apr 2024
Dear Tim,Thank you for your stay and review! We're thrilled that you described Maya Ubud Resort & Spa as surrounded by nature and stunning. We couldn't agree more! We're looking forward to welcoming you back for another amazing trip in the future.With kind regards,Wayan MaraResort Manager

10/10 – Uitstekend

Tim

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stunning property and surroundings
2 nachten verbleven in april 2024
Reactie van Mara op 14 apr 2024
Dear Tim,Thank you for your glowing review! We're thrilled that you described Maya Ubud Resort & Spa as surrounded by nature and stunning. We couldn't agree more! We're looking forward to welcoming you back for another amazing trip in the future.With kind regards,Wayan MaraResort Manager

8/10 – Goed

IVAN

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service and the spa has very reasonable prices and top quality. Breakfast buffet is very limited.
4 nachten verbleven in april 2024
Reactie van Mara op 14 apr 2024
Dear Ivan,Thank you for your recent stay and feedback!We're glad you enjoyed the great service and found our Spa to offer reasonable prices and top quality. We appreciate your input regarding the breakfast buffet, and we'll certainly consider it to improve our offerings. We hope to welcome you back for another pleasant stay at Maya Ubud Resort & Spa in the future!With kind regards,Wayan MaraResort Manager

10/10 – Uitstekend

Sean

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect resort with lovely and personal employees. Too many to mention individually. We recommend this hotel when choosing accommodation in Ubud.
5 nachten verbleven in maart 2024
Reactie van Mara op 14 apr 2024
Dear Sean,Thank you for your fantastic review and perfect rating! We're delighted that you had a wonderful experience at Maya Ubud Resort & Spa. Our team takes pride in providing personalized service to all our guests, and we're thrilled you found our team members lovely and attentive. Your recommendation means a lot to us, and we look forward to welcoming you back for another perfect stay!With kind regards,Wayan MaraResort Manager

10/10 – Uitstekend

Necheeka

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My time at Maya Ubud was nothing short of outstanding. This meticulously maintained resort offers everything you need for an unforgettable stay. Tucked away amidst the lush jungle, this resort felt like paradise. From the moment I arrived, I was blown away by the sheer beauty of the surroundings. The resort was immaculately maintained, with every amenity imaginable to make my stay unforgettable. Whether I wanted to lounge by one of the two infinity pools (one for adults only), take a yoga class, explore the walking trails, or hop on a bike for a ride. What really impressed me was the seamless blend of luxury and nature in the resort's decor. Maya even has rice terraces on the property, which added a special touch. Let's take a minute to talk about the staff—they were exceptional! The service and attention to detail were fantastic. The front desk staff were incredibly helpful, offering superb recommendations for things to see and do in the area. And let's not forget about the food! The diverse culinary options at Maya Ubud were a true delight, with the breakfast buffet being a particular highlight. I'll never forget the care and personal touch provided by Supervisor Sutrisna and his team, who went above and beyond to ensure that every meal was an unforgettable experience. Every morning, as I made my way to the resort's dining area, I was greeted by Sutrisna's warm smile and genuine enthusiasm.
3 nachten verbleven in maart 2024
Reactie van Mara op 14 apr 2024
Dear Necheeka,We are thrilled to hear that your experience at Maya Ubud Resort & Spa was nothing short of outstanding! Your description of our meticulously maintained resort nestled amidst the lush jungle as paradise warms our hearts. We take pride in offering a wide range of amenities, from infinity pools to yoga classes and walking trails, ensuring a memorable stay for our guests.The seamless blend of luxury and nature in our decor, including the rice terraces on the property, adds a special touch to the overall experience. We greatly appreciate your kind words about our exceptional team, especially Supervisor Sutrisna and his team, who strive to provide outstanding service and attention to detail. It's wonderful to hear that you enjoyed the diverse culinary options, with our breakfast buffet being a particular highlight. Your feedback motivates us to continue delivering unforgettable experiences to all our guests. We look forward to welcoming you back to Maya Ubud Resort & Spa for another memorable stay in the future!With kind regards,Wayan MaraResort Manager

2/10 – Ontzettend slecht

Gary

We booked for March and due to a family illness we had to put off until Aug. We requested a change in December, but they refused. Last week they accepted the change for an extra USD110 per night. Expedia did nothing. Buyer beware...
3 nachten verbleven in maart 2024
Reactie van Mara op 25 mrt 2024
Dear Gary,Thank you for choosing Maya Ubud Resort & Spa and sharing your invaluable feedback!We understand the difficulties that arise from unexpected situations such as family illnesses, and we sympathize with your need to reschedule your stay. However, as stated in our booking policies, non-refundable bookings are subject to availability for date changes, and transitioning between low and high seasons may incur additional charges. We regret any inconvenience caused by the need for you to pay a rate difference when changing your reservation from December to August. Nonetheless, we were pleased to accommodate your request despite the challenges. Your understanding of the circumstances is greatly appreciated.We will consider it as we continually review and improve, to provide the best possible experience for our guests. We hope to have the opportunity to welcome you to Maya Ubud Resort & Spa in the future.With kind regards,Wayan MaraResort Manager

10/10 – Uitstekend

Grit

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr guter Zustand, Super Personal, Essen am Buffet hat leider zu viel Glutamat
19 nachten verbleven in februari 2024
Reactie van Mara op 25 mrt 2024
Dear Grit,Thank you for sharing your recent experience at Maya Ubud Resort & Spa!Your positive feedback regarding the condition of our resort and the professionalism of our team is greatly appreciated. However, we apologize for any inconvenience you experienced regarding the food at the buffet containing much glutamate. Your feedback is valuable to us, and we will certainly address this issue to ensure a more satisfying dining experience for our guests in the future. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay.With kind regards,Wayan MaraResort Manager

10/10 – Uitstekend

Karthika

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024

10/10 – Uitstekend

Tanya

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A beautiful resort with the best facilities. And the staff are so attentive and friendly. The best of resorts
3 nachten verbleven in maart 2024
Reactie van Mara op 25 mrt 2024
Dear Tanya,Thank you for your review and for choosing Maya Ubud Resort & Spa for your recent stay! We're delighted you found our resort beautiful with top-notch facilities with attentive and friendly service team members throughout your stay. Your kind words mean a lot to us, and we're thrilled to be considered the best of resorts by you.We look forward to welcoming you back for another exceptional experience in the future.Warm regards,Wayan MaraResort Manager

10/10 – Uitstekend

Taylor

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The pool villa and resort was a perfect combination of having access to other people and having our own boogie little space. The staff was wildly service orientated, the river pool was neat, the resturaunt had good foot, and the walking paths around the resort are nice! They also had Legong dance our final night which had two dozen musicians and a half dozen dancers - it was a GREAT viewing experience included in the amenities!
Reactie van Mara op 25 mrt 2024
Dear Taylor,Thank you for sharing your wonderful experience at Maya Ubud Resort & Spa! We're thrilled you enjoyed your stay in our heavenly pool villa and found it a perfect combination of privacy and access to amenities. We're delighted that you appreciated the service-oriented team members, the unique Riverside Infinity pool, and the delicious food at our restaurant. Additionally, we're glad you enjoyed exploring forest trails/the walking paths around the resort, finding them to be a pleasant addition to your stay. The Legong dance performance on your final night sounds like a memorable experience.Thank you for choosing to stay with us, and we hope to welcome you back for another memorable stay in the future.With kind regards,Wayan MaraResort Manager

10/10 – Uitstekend

Songhyun

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Happy to share my experience at Maya Ubud. First of all, amazing staffs with professional and friendly service. We only stay inside the hotel during our stay and enjoyed lots of programs provided by Maya. They offer all different kinds of programs for complimentary such as morning yoga, meditation, afternoon tea etc and even some with extra fee. Food options were pretty good too and great to have 24 hours room service with variety of menu options. Received two spa treatment sessions. They are a bit pricy compared to the ones in downtown, but should definitely try because they offer treatments outdoor in the middle of the jungle! It was such a refreshing experience for my party. Very safe property with securities and they even have pick up service by golf carts every-single-time on request. Definitely recommend this property!!
2 nachten verbleven in maart 2024
Reactie van Mara op 25 mrt 2024
Dear Songhyun,We are thrilled to hear about your exceptional experience at Maya Ubud Resort & Spa! Your compliments regarding our team's professionalism and friendliness are greatly appreciated. We are pleased that you thoroughly enjoyed the variety of complimentary programs we offer, including morning yoga, meditation, and afternoon tea, as well as the optional activities available for an additional fee. Additionally, we're glad you found our food options satisfactory and appreciated the convenience of our 24-hour room service with a diverse menu selection.It's wonderful you indulged in our spa treatments amidst the jungle ambiance, finding them to be a refreshing and memorable experience. While we understand our spa treatments may be priced slightly higher than those downtown, we believe the unique outdoor setting adds significant value to the experience. Thank you for recommending our resort, and we eagerly await the opportunity to welcome you back for another rejuvenating stay.With kind regards,Wayan MaraResort Manager

10/10 – Uitstekend

Gabriel ABU BAKR SADIQ

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best hotel I’ve ever stayed at. I love it:
8 nachten verbleven in februari 2024
Reactie van Mara op 14 mrt 2024
Dear Gabriel Abu Bakr Sadiq, Thank you for your review and stay! We're delighted that Maya Ubud Resort & Spa stands out as the best resort you've ever stayed at. We hope to welcome you back for another fantastic stay in the future.With kind regards,Wayan MaraResort Manager

10/10 – Uitstekend

Tylie-Anne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful food, people, spa, grounds and the rooms were incredible. Security guys at front made me feel safe as they man the grounds very well. It also includes lots of amazing free activities like meditation, yoga and walking tours. The floating Brekky in the pool is a major highlight. Do yourself a favour and book this resort. Just wow!
4 nachten verbleven in februari 2024
Reactie van Mara op 8 mrt 2024
Dear Tylie-Anne, Thank you for your glowing review and for choosing Maya Ubud Resort & Spa for your stay! We're glad that you enjoyed our delicious food, friendly team, luxurious Spa at Maya, well-maintained huge expansive grounds, and incredible rooms. Guests' safety and comfort are our top priorities, and we're pleased that our security team contributed to your peace of mind during your stay. We're also delighted that you took advantage of our complimentary activities, including meditation, yoga, and walking tours, and that you found the floating breakfast in the pool to be a major highlight. Your recommendation means a lot to us, and we can't wait to welcome you back for another unforgettable experience at our resort.With kind regards,Wayan MaraResort Manager

10/10 – Uitstekend

TAKAHIRO

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
綺麗に環境が維持されていた
2 nachten verbleven in februari 2024
Reactie van Mara op 8 mrt 2024
Dear Takahiro, Thank you for your positive feedback on the well-maintained environment at Maya Ubud Resort & Spa! We take great pride in ensuring that our resort grounds are kept in pristine condition for the enjoyment of our guests. Your acknowledgment is truly appreciated. We hope to have the pleasure of welcoming you back for another delightful stay in the future!With kind regards,Wayan MaraResort Manager

10/10 – Uitstekend

rupika

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024

10/10 – Uitstekend

Dainora, honolulu

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is our favorite resort in the world, we stayed at Maya Ubud every single time we visited Bali…sometimes for a week and sometimes for a month. The property is so peaceful with lush vegetation, two most beautiful pools and the area of the resort is huge. It is so nice to come back to the resort after busy and crowded visi to Ubud. still Maya is just 10-15 minutes away from all attractions. and the best part of this resort is the people that work here. We made many friends over the years and we are always felt that we came back home upon returnong to Maya. Thank you and we are looking forward to our next stay at Maya Ubud.
17 nachten verbleven in februari 2024
Reactie van Mara op 8 mrt 2024
Dear Dainora, Thank you for your glowing review and for choosing Maya Ubud Resort & Spa as your favorite resort in the world! We're thrilled that you've had such memorable experiences with us over the years. It's great to know that you find our 10-hectare resort peaceful, with its lush vegetation and beautiful pools, and that you appreciate the convenience of being close to Ubud's attractions while still enjoying a tranquil atmosphere. We're especially grateful for your kind words about our team members – creating a welcoming and home-like environment for our guests is always our top priority. We can't wait to welcome you back for your next stay at our resort!With kind regards,Wayan MaraResort Manager

8/10 – Goed

Janet

Positief: Netheid
5 nachten verbleven in februari 2024

10/10 – Uitstekend

Teruya

2 nachten verbleven in februari 2024

10/10 – Uitstekend

Pimjai

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place is amazing beyond what we hope for. The staffs were super friendly What a beautiful property. We had an amazing time here.
2 nachten verbleven in februari 2024
Reactie van Mara op 23 feb 2024
Dear Pimjai,Thank you for your glowing review of Maya Ubud Resort & Spa! It was our pleasure to host you, and we are delighted to hear that you had an amazing time with us. We hope to have the opportunity to welcome you back for another memorable stay in the future.With kind regards,MaraResort manager

10/10 – Uitstekend

Diane

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a great stay with the property being well appointed.. The twice daily service was non intrusive.. Customer service was perfect both at reception, in the dining area and transport requests throughout the day.
5 nachten verbleven in februari 2024
Reactie van Mara op 17 feb 2024
Dear Diane,Thank you so much for sharing your positive experience with us! We're glad that you had a great stay and that you appreciated our well-appointed property, non-intrusive service, and perfect customer service across various areas of the resort. Your satisfaction is our top priority, and we look forward to welcoming you back to Maya Ubud Resort & Spa for another wonderful stay.With kind regards,MaraResort Manager

10/10 – Uitstekend

Dustin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was very welcoming
4 nachten verbleven in februari 2024
Reactie van Mara op 17 feb 2024
Dear Dustin,Thank you for your recent stay! Delighted to hear that our team made your stay enjoyable. We hope to welcome you back to Maya Ubud Resort & Spa soon for another wonderful experience.With kind regards,MaraResort Manager

10/10 – Uitstekend

Edith

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fabulous swimming pool.
1 nacht verbleven in februari 2024
Reactie van Mara op 17 feb 2024
Dear Edith,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our fabulous infinity pool during your stay. Your satisfaction is our top priority, and we hope to welcome you back to Maya Ubud Resort & Spa for another fantastic experience soon.With kind regards,MaraResort Manager

6/10 – Redelijk

Adhiraj

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Property is nice surrounded by jungle however we couldn't sleep properly as we had Gecko lizard in our room and was making too much noise. We couldn't sleep properly because of this noise. Staff caught one later but we were still able to hear on our second day possibly another one and i got advised that gecko is common here as hotel is close to nature. My point is these things should stay out of the room not inside otherwise what's the point of paying that much if you can't even sleep properly.
2 nachten verbleven in januari 2024
Reactie van Mara op 31 jan 2024
Dear Adhiraj,Thank you for sharing your feedback with us following your recent stay at Maya Ubud Resort & Spa. We sincerely apologize for any inconvenience caused by the presence of geckos in your room, and we understand the impact it had on your sleep quality.Being surrounded by nature, we do encounter occasional wildlife, and while geckos are indeed common in tropical environments, we acknowledge that their presence in the room can be unsettling. We apologize for any discomfort you experienced.Your feedback is valuable to us, and we will take measures to address the issue to ensure a more comfortable stay for our guests in the future. We appreciate your understanding and hope that despite this, you were able to enjoy other aspects of our resort.If your travels bring you back to Ubud Bali, we would be honored to have another opportunity to provide you with a more seamless and enjoyable experience.With kind regards,MaraResort Manager

10/10 – Uitstekend

Yeon Joo

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful stay at Ubud
Would definitely recommend staying here - we were staying at Heavenly Jacuzzi villa for 4 nights and the entire stay was beyond lovely! All staffs were outstandingly nice, friendly and supportive. Love the facilities of the resort especially the pool and tree bar - not to mention the quality of bedding.. Just amazing! Oh and it is not too far from the ubud centre so super easy to go around the area as well.
4 nachten verbleven in januari 2024
Reactie van Mara op 31 jan 2024
Dear Yeon Joo,Thank you for taking the time to share your wonderful feedback following your recent stay at Maya Ubud Resort & Spa!It's heartening to know that you enjoyed the amenities, including the pool and Tree Bar, as well as the quality of bedding. Our team takes pride in providing outstanding service, and we are thrilled to hear that their efforts were recognized.We are indeed conveniently located, just 1.5km away from the Ubud Palace and Market, offering the perfect balance between tranquility and easy access to the vibrant heart of Ubud.Your recommendation means a lot to us, and we hope to welcome you back for another exceptional stay in the future.With kind regards,MaraResort Manager

10/10 – Uitstekend

Hao

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
just a small suggestion for the gym. a bit small.
2 nachten verbleven in januari 2024
Reactie van Mara op 31 jan 2024
Dear Hao,Thank you for your 5-star rating on Expedia after your recent stay at Maya Ubud Resort & Spa. We appreciate your positive feedback. Regarding the gym size, we've noted your suggestion and will consider it as we strive to enhance our facilities.We hope to welcome you back for another wonderful stay in the future.With kind regards,MaraResort Manager

10/10 – Uitstekend

Doojin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2024
Reactie van Mara op 31 jan 2024
Dear Doojin,Thank you for your perfect 10 out of 10 rating on Hotels.com. We hope to welcome you back for another wonderful stay.Best regards,MaraResort Manager

10/10 – Uitstekend

Danish

3 nachten verbleven in januari 2024
Reactie van mara op 31 jan 2024
Dear Danish,Thank you for your 5 out of 5 rating on Expedia!Your satisfaction is our priority, and we look forward to hosting you again in the future at Maya Ubud Resort & Spa.Warm regards,MaraResort Manager

10/10 – Uitstekend

Jeannine

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Mara op 31 jan 2024
Dear Jeannine,Thank you for your 5 out of 5 rating on Expedia! Your satisfaction is our goal, and we hope to welcome you back for another exceptional stay.With kind regards,MaraResort Manager

10/10 – Uitstekend

Peter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Koska tahansa uusiksi
Hotelli erittäin kaunis ja luonnon lähellä. Hotellin henkilökunta erittäin ystävällisiä ja huomaavaisia. Myös hotellin siisteys erinomaista! Vahva suositus ❤️
7 nachten verbleven in januari 2024
Reactie van Mara op 26 jan 2024
Dear Peter,Kiitos! We're thrilled to hear that you found Maya Ubud Resort & Spa to be very beautiful and close to nature. It warms our hearts to know that our team's friendliness and consideration contributed to your positive experience.We appreciate your recognition of the excellent cleanliness of the resort and we hope to have the pleasure of welcoming you back for another memorable stay.With kind regards,MaraResort Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in januari 2024
Reactie van Mara op 31 jan 2024
Dear Anonymous,Thank you for your perfect 10 out of 10 rating on Hotels.com! Your feedback is greatly appreciated, and we hope to welcome you back for another memorable stay.Warm regards,MaraResort Manager

10/10 – Uitstekend

Chan Min

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Mara op 31 jan 2024
Dear Chan Min,Thank you for the stellar 5 out of 5 rating on Expedia! We look forward to hosting you again for another wonderful experience.With kind regards,MaraResort Manager

10/10 – Uitstekend

Lance

2 nachten verbleven in januari 2024
Reactie van Mara op 6 feb 2024
Thank you, Lance, for the perfect rating! We're thrilled you enjoyed your experience with us at Maya Ubud Resort & Spa. We hope to welcome you back soon!With kind regards,MaraResort Manager

10/10 – Uitstekend

Junhwi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Mara op 31 jan 2024
Dear Junhwi,Thank you for your perfect 10 out of 10 rating on Hotels.com! Your satisfaction is our utmost priority, and we look forward to welcoming you again for another exceptional experience.Best regards,MaraResort Manager

10/10 – Uitstekend

Khloe

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing property and resort and highly recommend staying here! The restaurants and facilities are amazing and staff is incredible! Quick tip though ask for food bill in advance as that process is a bit lengthy!
2 nachten verbleven in januari 2024
Reactie van Mara op 12 jan 2024
Dear Khloe,Thank you for taking the time to share your positive experience at Maya Ubud Resort & Spa on Expedia. We are delighted to hear that you found our property and resort to be amazing, and we appreciate your high recommendation.Your compliments on our restaurants, facilities, and incredible staff are truly appreciated, and we are thrilled that you had an enjoyable stay with us. We also take note of your feedback regarding the food bill process, and we will certainly review and improve this aspect to ensure a smoother experience for our guests.We look forward to the pleasure of welcoming you back to Maya Ubud Resort & Spa for another wonderful stay.With kind regards,MaraResort Manager

10/10 – Uitstekend

Allal

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in december 2023
Reactie van Mara op 12 jan 2024
Dear Allal,Thank you for the perfect 5 out of 5 rating on Expedia! We're thrilled you enjoyed your stay at Maya Ubud Resort & Spa. If there's anything specific you loved about your experience, we'd love to hear it. Looking forward to welcoming you back for another exceptional stay.With kind regards,MaraResort Manager