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Beoordelingen van Pertiwi Resort & Spa

3.5 out of 5
Pertiwi Resort & Spa
Monkey Forest Street, Ubud, Bali

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 89 van 261 beoordelingen" "
Gastenscore: 8 - Goed. 104 van 261 beoordelingen" "
Gastenscore: 6 - Redelijk. 42 van 261 beoordelingen" "
Gastenscore: 4 - Matig. 19 van 261 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 261 beoordelingen" "

7,8/10

Netheid

8,2/10

Personeel en service

8,2/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prachtige tuin, beperkt aantal bedjes aan het zwembad, momenteel renovaties bij buren.
3 nachten verbleven in november 2019
Reactie van Agung Mardika op 11 nov 2019
Dear Valued Guest, thank you for choosing to stay at Pertiwi Resort & Spa and share a valuable review about your stay. Glad to know that you love the garden. We also has shared your concern about the pool chair and neighbour renovation. We are on strive to upgrade our facilities and services. All of us look forward to welcoming you back to the resort on your next vacation in Bali. Tranquilly Yours Agung Mardika Resort Manager

4/10 – Matig

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service, voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Helpfull and friendly staff. The breakfast that was included was ok. But our room was terrible. We stayed in the back of the hotel. It was very outdated and unclean. Everytime when we came in our room, it stinks like the toilet. Furthermore, we had lots of musquitos. There was no klamboe available, so we had to kill like 5/6 musquitos everytime before we went to sleep.
4 nachten verbleven in september 2019
Reactie van Agung Mardika op 9 okt 2019
Dear Guest, thank you for choosing to stay at Pertiwi Resort & Spa and taking some of your valuable time to write a valuable review about our property, based on your recent experience. Glad to hear you love staff and breakfast. However will address your inconvenience for improvement of our service.We look forward to welcoming you back to the resort, for another wonderful vacation in Bali. Tranquilly Yours Agung Mardika Resort Manager

6/10 – Redelijk

ioannis

Positief: Personeel en service, comfort kamer
Klassiek hotel needs upgrades !!!
Prachtig gelegen hotel met tradities en faciliteiten maar er is groot onderhoud en noodzakelijk verbeteringen nodig om de qualiteit te bewaren .......
4 nachten verbleven in december 2017
Reactie van Edy op 8 feb 2018
Dear Ioannis, Warmest greetings from Pertiwi Resort and Spa Ubud, Bali... Experience Tranquility of Mother Earth... Thank you for your reviewed to us and we are happy can served you at Pertiwi. We hope we can see you again at Pertiwi Hotels.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Pertiwi EP
Oude kamer inrichting waar verschillende zaken kapot waren. Na dit overlegd te hebben, is dit adequaat opgepakt. Echter doordat de kamers niet erg goed onderhouden zijn hebben we ook veel dieren (mieren, gecko's en een schorpioen) binnen gehad. Locatie van het hotel is top. Matrassen zijn erg hard, kussens stinken. Overall geen aanrader helaas. Wij verbleven in een huisje, deze zouden met een beetje investering weer helemaal mooi kunnen worden.
5 nachten verbleven in augustus 2017

10/10 – Uitstekend

Titia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prachtig resort met winkels in de buurt.
Prachtig resort met 2 mooie zwembaden. Rustig gelegen, maar met winkels en uitgaansleven om de hoek. Vriendelijk en hulpvaardig personeel. Goed eten en uitgebreid ontbijt.

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service
Net aan 3 sterren
klantvriendelijk personeel Verouderde accommodatie Top locatie

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Mooi hotel met uitstekende ligging
Gelegen aan de hoofdstraat van Ubud, op loopafstand van monkey forest. Drukke straat met veel leuke restaurants. Eenmaal in het hotel merk je niets vd drukte. Mooie zwembaden en vriendelijk personeel.

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
oude zooi, prachtige locatie
Oud, niet onderhouden. wifi wel beloofd, niet werkend. onvriendelijke, niet geïnteresseerde helpdesk. slecht ontbijt. slecht, veel te hard bed. vieze badkamer.

10/10 – Uitstekend

ronnie

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
The breakfast was a very good. The only thing i did not like was the shower tub super high to get in and out and was awkward. but worth the price... The staff was amazing! Monkeys come in the morning sometimes!
6 nachten verbleven in april 2024

6/10 – Redelijk

Sarah

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
The property was very nice and well located, but the rooms are average. Bathrooms could use some renovations and the rooms need a bit more decoration. There were no towels at all when I arrived and it took over 2 h to receive them. The internet wasn’t working well and my room was next to a loud bar… so location good but disappointed by the rest.
4 nachten verbleven in mei 2024

8/10 – Goed

Sriman

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is in the heart of Ubud. Good location to stay with.
8 nachten verbleven in februari 2024

8/10 – Goed

reno joseph john

Reisde met partner
Positief: Netheid, personeel en service
4 nachten verbleven in december 2023

10/10 – Uitstekend

BEE KIAN

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Appreciate the change from 1st floor to Ground floor and its convenient to my friend who has ankle pain. Very helpful and friendly staffs.
1 nacht verbleven in november 2023

8/10 – Goed

Angela

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in oktober 2023

8/10 – Goed

Ilona

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is ine of the most beautiful hotels in Ubud, however is in need of some repairs. The staff are lovely and kind. It is like a beautiful dream staying here!
7 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

Mia

Reisde met partner
Lo mas horrible que he visto, llegue en la tarde y por eso me tuve que mover al siguiente día a pesar que me iba a quedar 3 días
3 nachten verbleven in oktober 2023

6/10 – Redelijk

Stephen

8 nachten verbleven in oktober 2023

10/10 – Uitstekend

Jennifer, Port Moody

2 nachten verbleven in oktober 2023

8/10 – Goed

laura

Positief: Netheid, personeel en service en comfort kamer
Amazing location
The location is amazing. But folks with mobility issues should let the hotel know so that you are not placed in a room far from the lobby, which requires navigating steep steps and a couple sloping walkways. The front door of our suite took several tries to lock, the back door never locked. The toilet also ran continuously. But staff are lovely and the location is fabulous.
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Isabel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Despite being bang in the middle of Ubud the resort is an oasis of quiet and relaxation. So beautiful. Loved it and it rounded up our Bali holiday just perfectly.
3 nachten verbleven in oktober 2023

8/10 – Goed

Julie

Reisde met een groep
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Netheid
3 nachten verbleven in september 2023

4/10 – Matig

adrian

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Private Villa 1 Bedroom- Inspect your villa first!
So disappointing… The one bedroom villas are quite pricey, but we are willing to pay for them. However, this has been the worst we’ve seen in Bali. We used the photos and text in Expedia as a guide to deciding to stay there. When checking into the villa for night one we had significant problems. No outdoor furniture on the balcony, missing sunbeds, no lounge as shown, no kettle, TV didn’t work, blinds were broken so didn’t close properly, no in room safe as advertised, no glasses. And bizarrely the fridge was in a cupboard and not plugged in, because there was no hole in the back of the cupboard for the cable to go through, so the cable couldn’t reach the plug. So we have to pull out the fridge and move it across the room to plug it in. Initially reception said “our marketing team must have had the old photos up”. Given we booked 3 months earlier, clearly not true. We suspect the villas were booked out and they just gave us one that was unfinished, hoping we wouldn’t complain. We were moved to a new villa the next day. All of the above problems or items missing were there. However…. Initially we noticed the safe was locked so we couldn’t store our valuables. Reception said they would solve but never did in the remaining three nights. So we didn’t tell them of the other issues as it was clear they didn’t care much. Air con simply doesn’t cool the room and would auto switch off every half hour so not even working as a fan. The private villa pool water wasn’t deep enough to re
4 nachten verbleven in augustus 2023

8/10 – Goed

Maria

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pros: Great price, beautiful property, amazing pool/poolside area and delicious breakfast (for price). Excellent location, on main road, close to main attractions. Friendly staff. Cons: took one star off bc room was not as clean as we would’ve liked. Also, our room was loud at night since it was right next to bar (but not all rooms were loud). Overall would recommend (especially at that price)!
3 nachten verbleven in augustus 2023

8/10 – Goed

Kylie

2 nachten verbleven in juli 2023

2/10 – Ontzettend slecht

Winnie

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The staff are kind and the villa garden is beautiful, but the rooms are the opposite. During the entirety of our stay, we had issues regarding the cleanliness and condition of our room. Bedding was old and never changed, towels/bedding had stains or smells, and the room was much more run down compared to the listing. In the end, we left our stay at Pertiwi a week early due to the above reasons. The villa had agreed to issue a refund for the unused nights for a fee but have since stopped replying to emails and calls completely, leaving me unable to receive a refund. Save your money and don't book here unless you want to be dissapointed.

8/10 – Goed

Crystal

Reisde met partner
Positief: Netheid, personeel en service
The property looked like you were in the forest, I mean beautiful. But at night I always saw lizards in my room making noises (or not sure what animal made those sounds), then it was raining like for 70 hrs straight and I had a big leak in my out-resting area. The cleaning wasn't the best. They could do a better job in that area.
4 nachten verbleven in juni 2023

8/10 – Goed

KATSUHIRO

Positief: Netheid
ウブドにも何度も行ってるのですが一泊か二泊ぐらいしかした事が無かったのですが今回の宿は静かでゆっくり出来たので今度はもう少しゆっくりしてみたいと思いました。
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Angela

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean, emersed into the culture, staff os very friendly
4 nachten verbleven in juni 2023

10/10 – Uitstekend

Julio

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excelente hotel … bien ubicado .. lindas instalaciones . Bonita piscina
2 nachten verbleven in mei 2023

10/10 – Uitstekend

Trond

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in maart 2023

10/10 – Uitstekend

Rebecca

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in maart 2023

10/10 – Uitstekend

Peeyusha

Reisde met een groep, Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place. Great location. Could not recommend more.
4 nachten verbleven in maart 2023

8/10 – Goed

Thierry

Positief: Netheid, personeel en service
Aaaàaaaa
3 nachten verbleven in maart 2023

10/10 – Uitstekend

Ikbal

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A beautiful resort conveniently located near Monkey forest and Ubud Art market. The staff was excellent and very helpful, especially the man who checked us in. The resort includes a very serene spa and pool. Breakfast is limited but still very delcious.
3 nachten verbleven in februari 2023

6/10 – Redelijk

Kenneth

2 nachten verbleven in maart 2023

10/10 – Uitstekend

Jennifer

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel has only just reopened post COVID so the grounds need a bit of work done but the staff are working on it. I hope they bring back the buggy for transport within the complex. Have stayed several times and love the position of the hotel. Our room was quiet except for the sounds of running water and bird life and had beautiful views of the pool and grounds. My family and I will continue to use Pertiwi whenever we’re in Ubud.
5 nachten verbleven in juli 2022

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
AVOID!! HORRENDOUS.
HORRENDOUS. I would suggest people avoid this place. I was the only guest, the room smelt (as if there weren't enough to choose from, all of them!) People were there before I arrived and seemed to have left also. It felt unsafe, the rudest staff were on duty, peomises made by the owner to improve it turned out to be untrue. I packed up and left very quickly and Hotels.com has refused to refund ANY of the stay as apparently 'it can't contact the property', so no help there?! I was surprised by the total lack of help! Ill get a refund via my credit card. Disappointing however.
7 nachten verbleven in mei 2022

10/10 – Uitstekend

Linda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2020

10/10 – Uitstekend

M, Tokyo

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
かつては夕方になるとカーテンを閉めたりベッドの天蓋(蚊帳)を下してくれたりしていたのが、今回の滞在では夕方のそういったケアが無かった点が不満として残る。他は特に気になる点なし。
4 nachten verbleven in februari 2020

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
バリの雰囲気を楽しめる、素敵な滞在
友人のおすすめで、プレミアスイートに宿泊しました。観光に便利なウブドの中心にもかかわらず、敷地は広大で、テラスからの眺望も素晴らしかったです。これぞバリのホテルです。 改装により、とても綺麗で、あちこちに、彫刻が施されたインテリアが、雰囲気満点です。次回も是非宿泊したいで
2 nachten verbleven in februari 2020

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
위치랑 조경, 수영장 베리 굿 객실도 좋은편인데 화장실은 곰팡이가 가득합니다 버기카 태워달라고 불렀더니 대놓고 인상쓰고 굿이브닝 인사도 안받는 나이많은 아저씨때문에 직원 친절도는 최악으로 평가함
3 nachten verbleven in februari 2020
Reactie van Agung Mardika op 11 feb 2020
Dear Guest, Thank you for choosing to stay at Pertiwi Resort & Spa and share a valuable review about your stay. Your concern has been addressed. All of us look forward to welcoming you back to the resort on your next vacation in Bali. Tranquilly Yours Agung Mardika Resort Manager

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
快適
昔よく定宿にしていたホテルで、久々にステイしたら新しい棟があり、さらに快適になっていた。もちテレビもあって、言うことなし！
1 nacht verbleven in januari 2020
Reactie van Agung Mardika op 28 jan 2020
Dear Guest, thank you for choosing to stay at Pertiwi Resort & Spa and share a valuable review about your stay. Your concern has been addressed. All of us look forward to welcoming you back to the resort on your next vacation in Bali. Tranquilly Yours Agung Mardika Resort Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
우붓에서 시내,멍키포레스트,우붓시장 다 걸어다닐수있어 너무 좋았습니다. 실내 수영장 및 전반적으로 조용하고 너무 좋았습니다. 지금 꾸따인데 다시 우붓가고 싶어요 ㅠㅠ 우붓과 너무 잘어울립니다. 다시 재구매의사 있습니다
2 nachten verbleven in januari 2020
Reactie van Agung Mardika op 28 jan 2020
Dear Guest, thank you for choosing to stay at Pertiwi Resort & Spa and share a valuable review about your stay. Your concern has been addressed. All of us look forward to welcoming you back to the resort on your next vacation in Bali. Tranquilly Yours Agung Mardika Resort Manager

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The service wasn’t warm and not helpful. Called from room to the customer service ,no one answered. The Breakfast wasn’t worth the value. The bed sheets were not cleaned , the pillows had bad smell, sweat and oily. The bathtub was clogged and the faucet was broken. Bugs inside the bathroom by the bathtub floor.
1 nacht verbleven in november 2019
Reactie van Agung Mardika op 29 nov 2019
Dear Carrie, thank you for choosing to stay at Pertiwi Resort & Spa and share a valuable review about your stay. Your concern has been addressed. All of us look forward to welcoming you back to the resort on your next vacation in Bali. Tranquilly Yours Agung Mardika Resort Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
이번이 두 번째 방문입니다. 지난 6월에 방문했었고, 이번 11월에 다시 방문하였습니다. 우붓은 저와 완벽하게 맞는 지역은 아니였기에 이번 여행에서 다시 갈지말지 고민했으나 pertiwi에서의 환상적인 기억때문에 우붓에 재방문 했습니다. 뒤편 수영장에서 별이 쏟아져 내리는 우붓 밤하늘을 보게 된다면 누구나 이곳으로 다시 오게 될 수 밖에 없다고 생각합니다. 직원들은 항상 친절하며 미소짓고있고 가격대비 고급스러운 전통 리조트 느낌을 받을 수 있습니다. 건축된지는 조금 오래되어 낡은 느낌이 들기도 하지만 우붓에 자리하고있어 그것조차 좋습니다. 우붓을 여행하는 친구가 있다면 꼭 추천해주고 싶습니다. 한가지 아쉬운 점은 수압입니다.
2 nachten verbleven in november 2019
Reactie van Agung Mardika op 25 nov 2019
Dear Valued Guest, thank you for always choosing Pertiwi Resort & Spa as a place to stay on your vacation in Ubud and share a valuable review about your stay. Your concern about bed has been addressed. All of us look forward to welcoming you back to the resort on your next vacation in Bali. Tranquilly Yours Agung Mardika Resort Manager

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid
Negatief: Personeel en service
まあまあ
口コミが良かったので決めました。清掃はきちんとされていますが、建物がかなり古いです。wifiも入らず３回目でやっと対処してもらえました。確かに立地は抜群でJL.monkeytとJL.Bismaどちらにも出られ便利ですが、敷地内に高低差があってかなりきついです。街歩きで疲れているので敷地内を歩くのが億劫でした。年配の方や足の悪い方は避けましょう。
2 nachten verbleven in november 2019
Reactie van Agung Mardika op 22 nov 2019
Dear Guest, thank you for choosing to stay at Pertiwi Resort & Spa and share a valuable review about your stay. Your concern has been addressed. All of us look forward to welcoming you back to the resort on your next vacation in Bali. Tranquilly Yours Agung Mardika Resort Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was excellent and very accommodating, the surroundings grounds were beautiful lots of trees flowers and a natural river.
5 nachten verbleven in oktober 2019
Reactie van Agung Mardika op 14 nov 2019
Dear Guest, thank you for choosing to stay at Pertiwi Resort & Spa and share a valuable review about your stay. Glad to hear that you love your stay experience. All of us look forward to welcoming you back to the resort on your next vacation in Bali. Tranquilly Yours Agung Mardika Resort Manager

2/10 – Ontzettend slecht

soufyane

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Très mauvaise expérience !! dirty !
Extremely dirty !! be careful !
2 nachten verbleven in november 2019
Reactie van Agung Mardika op 12 nov 2019
Dear Soufyane, thank you for choosing to stay at Pertiwi Resort & Spa and share a valuable review about your stay. Sad to hear that your stay was not met your expectation. Your concern has been addressed and we are on strive to upgrade our facilities and services. All of us look forward to welcoming you back to the resort on your next vacation in Bali. Tranquilly Yours Agung Mardika Resort Manager

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
DISSAPOINTING
Dirty room on arrival, unacceptably so. No more than a dribble of water coming out the shower for a whole week. Grass seemed to being given endless water. No internet in room, had to sit in a mosquito infested lobby to log on. Too much chlorine in pool.
8 nachten verbleven in oktober 2019
Reactie van Agung Mardika op 24 okt 2019
Dear Guest, thank you for choosing to stay at Pertiwi Resort & Spa and share a valuable review about your stay. Glad to know that you love most of your stay except the bed. Your concern has been addressed. We are on strive to upgrade our facilities and services step by step. All of us look forward to welcoming you back to the resort on your next vacation in Bali. Tranquilly Yours Agung Mardika Resort Manager

6/10 – Redelijk

Debra, Australia

Reisde met partner
Positief: Netheid, personeel en service
The bed was too hard. Could only have one pillow as they said they were full but we noticed some vacant rooms. If you are mobility challenged this is not the place to stay.
2 nachten verbleven in oktober 2019
Reactie van Agung Mardika op 16 okt 2019
Dear Debra, thank you for choosing to stay at Pertiwi Resort & Spa and taking some of your valuable time to write a valuable review about our property and share it with all. We are on strive to upgrade our facilities and services step by step. All of us look forward to welcoming you back to the resort on your next vacation in Bali. Tranquilly Yours Agung Mardika Resort Manager