2/10
Dear Sirs, Please would you refund me the amount that you debited from my card - ahead of my arriving at the hotel. The resort/hotel pictures were very old. The hotel was quite run down in terms of premises, and there was no security at all for me. I was unable to stay due to the lack of security. I arrived at 7:00am at the hotel - some five hours before check-in - and told the hotel reception that I could not stay there due to lack of security. Also, given the age of the hotel - and basic nature of the rooms, and remoteness from town, the hotel was very seriously overpriced. Yours sincerely, Angela Suttie.
Geverifieerde reiziger
1 nacht verbleven in december 2018
