Een koelkast, een magnetron, een koffiezetapparaat/waterkoker

Beoordelingen van Econo Lodge Umatilla Columbia River Area

2 out of 5

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 231 van 510 beoordelingen" "
Gastenscore: 8 - Goed. 160 van 510 beoordelingen" "
Gastenscore: 6 - Redelijk. 65 van 510 beoordelingen" "
Gastenscore: 4 - Matig. 31 van 510 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 23 van 510 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

7,6/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
The room was rather noisy and breakfast was lacking in selection. Great Bistro right next door was excellent.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Dennis

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Guy at reception was extremely helpful and friendly, while the outside of the property looked a little sketchy the inside was super clean and comfortable. Very surprising.
1 nacht verbleven in mei 2024

4/10 – Matig

Stuart

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Positives: Very comfortable bed. Microwave & fridge in room. Easy access to parking. Room was clean. Negatives: Fridge freezer was caked with ice. Hair dryer hangs in front of bathroom light switch. No "grand & go" breakfast except oatmeal packets - and no spoons. Morning staff was unhelpful.
1 nacht verbleven in mei 2024
Reactie van General Manager op 22 mei 2024
Dear Valued Guest,Thank you for being our guest and sharing your feedback. While we are happy you enjoyed our comfortable bed, clean accommodations, and great amenities, we are sorry your stay wasn't perfect. Please know we take great pride in ensuring our guests have a fantastic visit, so we will be sure to review your comments internally. We look forward to welcoming you back and impressing you with our improvements.Best Regards,General Manager

10/10 – Uitstekend

Camille

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I came down for breakfast and the only options available was one package of donuts, two packs of oatmeal, and mini oranges. Maybe I came after someone ate everything? Lacking variety and lacking volume of food. I couldn’t find a snack vending machine either.
1 nacht verbleven in mei 2024
Reactie van General Manager op 22 mei 2024
Dear Valued Guest,Thank you for your feedback. We offer a grab-and-go breakfast for the convenience of our guests. We appreciate your comments and will use them as we continue to look for ways to improve our guests' experience. We hope to provide you with a more satisfying experience on your next visit to Econo Lodge Umatilla.Best Regards,General Manager

10/10 – Uitstekend

Aleksandr

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
You good
1 nacht verbleven in mei 2024
Reactie van General Manager op 15 mei 2024
Dear Valued Guest,Thank you for choosing Econo Lodge Umatilla! We're glad you enjoyed your stay, and we look forward to your next visit.Best Regards,General Manager

8/10 – Goed

Marilyn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and helpful staff. The rooms could use better soundproofing.
1 nacht verbleven in mei 2024
Reactie van General Manager op 15 mei 2024
Dear Valued Guest,Thank you so much for taking the time to share your thoughts on your recent stay at Econo Lodge Umatilla. We take great pride in providing our guests with impeccable accommodations and exemplary service, so we are pleased that this was reflected in your experience. Your feedback about noise is understood, and we'll be sure to share it internally to determine ways of improving in this respect. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!Best Regards,General Manager

8/10 – Goed

James

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A hidden gem in Umatilla; very comfortable
1 nacht verbleven in mei 2024
Reactie van General Manager op 14 mei 2024
Dear Valued Guest,Thank you for your lovely review! We're thrilled to hear that you had a terrific stay during your time with us. It was a pleasure to have you here, and we hope to welcome you back to Econo Lodge Umatilla for an even more exceptional experience in the future!Best Regards,General Manager

10/10 – Uitstekend

Cindy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Safe, convenient and quiet
1 nacht verbleven in mei 2024
Reactie van General Manager op 14 mei 2024
Dear Valued Guest,Thank you for your review of Econo Lodge Umatilla! We're grateful for your positive feedback on our commitment to safety, convenient amenities, and a serene atmosphere. Your satisfaction is our priority, and we're eager to host you again, so feel free to come back anytime!Best Regards,General Manager

10/10 – Uitstekend

Kathie

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Nn
1 nacht verbleven in mei 2024
Reactie van General Manager op 14 mei 2024
Dear Valued Guest,Thank you for staying with us and for your feedback. We're glad you had an exceptional experience. It would be our pleasure to welcome you back to Econo Lodge Umatilla soon for another great stay!Best Regards,General Manager

10/10 – Uitstekend

Raymond

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van General Manager op 17 mei 2024
Thank you for your feedback. We appreciate your business and for taking the time to leave us a rating. We are thrilled to see that you enjoyed your stay with us!

10/10 – Uitstekend

Raymond

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very professional on their accommodations. Clean rooms. Very nice staff. Great location. Just a great place to stay whether you're working or vacation, I definitely encourage people. If you're going to stay anywhere, stay at the econo Lodge is phenomenal
2 nachten verbleven in mei 2024
Reactie van General Manager op 13 mei 2024
Dear Valued Guest,Thank you for choosing Econo Lodge Umatilla! We're delighted you appreciated our clean rooms, wonderful team, and convenient location. Your encouragement means a lot to us, and we look forward to welcoming you back for another enjoyable stay!Best Regards,General Manager

6/10 – Redelijk

Ross

Reisde met partner
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Pool was not open. Disappointed we couldn't see the river.
1 nacht verbleven in mei 2024
Reactie van General Manager op 13 mei 2024
Dear Valued Guest,Thank you for being our guest and sharing your feedback. Please know that our pool is open on a seasonal basis, and we apologize that it wasn't available during your stay. We are constantly working to improve and hope to have the pleasure of welcoming you back and impressing you further.Best Regards,General Manager

10/10 – Uitstekend

Delsa

Everything was clean love it
2 nachten verbleven in april 2024
Reactie van General Manager op 4 mei 2024
Thank you for your kind words! We greatly appreciate you taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us, and we look forward to seeing you back.

6/10 – Redelijk

Bibiana

1 nacht verbleven in april 2024

8/10 – Goed

Juan

1 nacht verbleven in april 2024
Reactie van General Manager op 4 mei 2024
Thank you for your good review! We are happy to hear that you enjoyed your stay with us.

8/10 – Goed

laurie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was very clean and well maintained. The king bed was very comfortable. The check in was efficient but neither receptionist looked up or spoke up. They did their job but didnt seem to want to interect w people. No greeting, no smile.shy maybe? But..i specifically selected this hotel because it 'included breakfast'. A couple pitiful looking apples and oranges, 4 cellophane wrapped mini muffins and a granola bar. That seemed to be the daily selection. This is not breakfast. This a lie. Greedflation, shrinkflation. I would rather they told the truth and didnt advertise breakfast.
1 nacht verbleven in april 2024
Reactie van General Manager op 9 apr 2024
Dear Valued Guest,Thank you for taking a moment to review your recent experience. Clean and comfortable lodgings are paramount to a wonderful stay, so we're glad that your room met our high standards in hospitality. That said, we regret your disappointment with our breakfast offerings and the service you received. We'll be sure to share your feedback internally to ensure our high standards of hospitality are being met and to seize any opportunity to improve. It was a pleasure having you here, and we hope you return soon.Best Regards,General Manager

2/10 – Ontzettend slecht

Claire

Positief: Netheid
There was a camera above the door
1 nacht verbleven in maart 2024
Reactie van General Manager op 27 mrt 2024
Dear Valued Guest,We're grateful to have hosted you. The safety and security of our guests is our top priority, so we're distressed to read your comments. Our team will remain focused on delivering quality stays to our guests, and we wish you safe travels on the road ahead. Best Regards,General Manager

6/10 – Redelijk

Erin

Reisde met partner
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Checked in, staff was friendly, when we walked to our room the hallway smelt like wet dog. The room was nice and clean, but one toilet paper roll was left with two squares on it. Only 2 pillows on a queen bed, called down and they brought us 2 more right away.
1 nacht verbleven in maart 2024
Reactie van General Manager op 13 mrt 2024
Dear Valued Guest,Thank you for highlighting our friendly team and prompt service. We appreciate your feedback on the hallway and the initial shortage of room amenities. Rest assured, we will improve our attention to detail to ensure a seamless stay for our guests. We look forward to your next flawless visit with us.Best Regards,General Manager

6/10 – Redelijk

Linda

Reisde met huisdieren, Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
I didnt like the fact that they had a $200 penalty charge for leaving an animal in the room by itself while we would go to dinner for one hour? Should be stated in there pet friendly policy.
1 nacht verbleven in maart 2024
Reactie van General Manager op 12 mrt 2024
Dear Valued Guest,Thank you for staying with us and for your review. We are disappointed your experience was not as expected, and we apologize for any misunderstandings regarding billing. Please reach out to us offline if you have any additional questions. Again, thank you for your feedback, and we hope to see you again the next time you visit the area.Best Regards,General Manager

8/10 – Goed

Richard

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was updated nicely
1 nacht verbleven in maart 2024
Reactie van General Manager op 6 mrt 2024
Dear Valued Guest,Thank you for choosing to stay with us at Econo Lodge Umatilla. Our goal is to provide every guest with lovely accommodations, so we're thrilled that was the case for you. If there was anything we could have done differently to improve your visit, please don't hesitate to reach back out. The pleasure was all ours, and we hope to welcome you back in the future.Best Regards,General Manager

10/10 – Uitstekend

Robert

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Polite and cooperative staff
3 nachten verbleven in februari 2024
Reactie van General Manager op 4 mrt 2024
Dear Valued Guest,It is wonderful to know that you had an excellent experience with us! Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Thank you for your perfect rating, and we hope you return soon!Best Regards,General Manager

4/10 – Matig

Michael

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room was dirty and in need of repairs. Shower not working well with limited spray from shower head. Hair throughout the shower from past guest and hairs on bath towels from others. Shower curtain holder rusted and coming out from wall. Hotel left a lot to be desired.
1 nacht verbleven in februari 2024
Reactie van General Manager op 14 feb 2024
Dear Valued Guest,Thank you for staying with us, and we're disappointed to hear about your unsatisfactory experience. Your feedback is essential, and what you describe does not meet the standards we strive for. We're committed to addressing these concerns promptly with our housekeeping and maintenance teams. Your comfort is important to us, and we appreciate you bringing these matters to our attention. We hope you'll give us another opportunity to make it right and provide you with a more enjoyable stay in the future.Best Regards,General Manager

10/10 – Uitstekend

Lisa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Alex, at the front desk, was friendly, helpful, and professional. The room was clean. There was parking available. The security aspects made me feel safe. The "breakfast" was lacking, but the coffee was good!
1 nacht verbleven in februari 2024
Reactie van General Manager op 12 feb 2024
Dear Valued Guest,It was such a pleasure to welcome you to Econo Lodge Umatilla! Thank you so much for mentioning our impeccable accommodations, secure atmosphere, and hospitable team. You can be sure we'll share your compliments with Alex! That said, your feedback regarding our breakfast offerings will be shared with our internal team for further consideration, as we are always seeking new ways to improve. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!Best Regards,General Manager

6/10 – Redelijk

Huguette

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Only 2 pillows. Limited towels....horrible coffee...no fridge
1 nacht verbleven in februari 2024
Reactie van General Manager op 12 feb 2024
Dear Valued Guest,We're sorry to hear about the aspects of your stay that didn't meet your expectations. We appreciate your feedback as it helps us identify areas for improvement. Your comments will be considered as we strive to enhance our service and amenities, and we hope to welcome you back for an even better stay.Best Regards,General Manager

6/10 – Redelijk

Jessica, Vancouver

3 nachten verbleven in januari 2024

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Enjoyable stay
Nice and clean with friendly, helpful staff. Let us into our room early so my wife could join a Zoom class.
1 nacht verbleven in januari 2024
Reactie van General Manager op 26 jan 2024
Dear Valued Guest,It's wonderful to hear your stay with us at Econo Lodge Umatilla was an exceptional one! We are pleased to know that our accommodations and service were highlights of your stay. We can't wait to welcome you back again.Best Regards,General Manager

8/10 – Goed

Nephthali

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My stay was good I appreciate the first floor having no carpet. The only problems were the sheets and towels had stains on them. And breakfast was just granola bars, danish, juices, yogurt, apple or orange do no real breakfast food.
3 nachten verbleven in januari 2024
Reactie van General Manager op 16 jan 2024
Dear Valued Guest,We are pleased you enjoyed your time with us, and thank you for your feedback. Please know we are sorry for any issues you experienced with our accommodations or breakfast. We are thankful for your comments, and we want to invite you back again anytime.Best Regards,General Manager

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Manager on site was super nice and helpful.
1 nacht verbleven in december 2023
Reactie van General Manager op 8 jan 2024
Dear Valued Guest,Thank you for choosing Econo Lodge Umatilla and for your positive feedback! We're thrilled to hear you had a wonderful stay. Your satisfaction is our priority, and we look forward to welcoming you back for another exceptional experience.Best Regards,General Manager

10/10 – Uitstekend

Paul

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Matthew

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Matthew

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pet-friendly hotel with reasonable per night rate
Easy to find easy to book and at a convenient location off Interstate 82 and US-730. A clean, comfortable, pet-friendly hotel with very reasonable per night rates. The Staff were friendly and helpful. We were told there was a cold (continental) breakfast, but we only saw coffee, hot water, instant oatmeal and granola bars. there is a cafe close bye. Overall, it was a pleasant stay.
1 nacht verbleven in december 2023
Reactie van General Manager op 20 dec 2023
Dear Valued Guest,It was such a pleasure to welcome you to Econo Lodge Umatilla! Receiving recognition for our comfortable accommodations, hospitable team, and pet-friendly atmosphere is always appreciated. We take great pride in providing our guests with excellent value, so we're delighted you found your stay well-priced. Thank you for your great review, and we hope you return soon!Best Regards,General Manager

10/10 – Uitstekend

Darlene

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
2 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Jessica, Vancouver

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023

6/10 – Redelijk

Jason

Positief: Personeel en service
1 nacht verbleven in december 2023

10/10 – Uitstekend

Janet

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in december 2023
Reactie van gm op 5 dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Umatilla Columbia River Area. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Lynne KitrelGeneral ManagerEcono Lodge Umatilla Columbia River Area541-922-3236

10/10 – Uitstekend

Jeremie

Positief: Netheid, staat van de accommodatie en faciliteiten
Clean quiet rooms
4 nachten verbleven in november 2023
Reactie van General Manager op 5 dec 2023
Dear Valued Guest,We were happy to provide you with clean, quiet accommodations, and we're glad you enjoyed your visit. Should you be in the area again, please come back to see us at Econo Lodge Umatilla!Best Regards,General Manager

2/10 – Ontzettend slecht

Kristin, Bend

Reisde met huisdieren, Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Personeel en service
On Orbitz, this says it's pet friendly, but it's only dog friendly. If you have a cat, this place is not an option. The main manager was completely awful to us.
1 nacht verbleven in november 2023
Reactie van General Manager op 5 dec 2023
Dear Valued Guest,Thank you for taking a moment to leave a review. We are disappointed to find that your experience fell short of expectations. Please accept our apologies for any inconvenience caused by our policies. That said, our report will be shared with our team to ensure any opportunity for improvement is seized. It was a pleasure having you here, and we wish you safe travels.Best Regards,General Manager

10/10 – Uitstekend

Rodrick

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The only thing possibly wrong was we felt the sheets weren't all the way clean. Other than that everything was fantastic especially the people.
1 nacht verbleven in november 2023
Reactie van General Manager op 5 dec 2023
Dear Valued Guest,Thank you for providing us with your feedback! We are delighted you had a fantastic experience with our team at Econo Lodge Umatilla. We apologize for the oversight regarding the sheets, and we assure you that this matter will be promptly addressed. We look forward to welcoming you back for another great stay in the future!Best Regards,General Manager

8/10 – Goed

Scott

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and quiet. Well run - the manager was excellent.
1 nacht verbleven in november 2023
Reactie van General Manager op 4 dec 2023
Dear Scott,Thank you for leaving us a review. We are glad that you appreciated our high standards of cleanliness and quietness. It is great to read that you appreciated our team members and our hard work. We look forward to seeing you again.Best Regards,General Manager

4/10 – Matig

Brent

1 nacht verbleven in november 2023

8/10 – Goed

Manuel

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pick this facility because of good ratings. Breakfast was minimal but would stay again
1 nacht verbleven in november 2023
Reactie van General Manager op 28 nov 2023
Dear Valued Guest,Thank you for choosing Econo Lodge Umatilla. We're glad you found value in your stay, though we're concerned the breakfast didn't fully meet your expectations. We'll work to improve and look forward to welcoming you back for an even better visit.Best Regards,General Manager

8/10 – Goed

Kari

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean and comfy. Easy access from intestate. Good overnight spot
1 nacht verbleven in november 2023
Reactie van General Manager op 20 nov 2023
Dear Valued Guest,Thank you for being our guest and sharing your kind review. We are thrilled to know you were impressed with our clean, comfortable accommodations and great location, and we hope to have another opportunity to welcome you back again.Best Regards,General Manager

10/10 – Uitstekend

Lindsey

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our room was so so nice. Looked like everything was new. Very comfortable bed.
2 nachten verbleven in oktober 2023
Reactie van General Manager op 8 nov 2023
Dear Valued Guest,Thank you for choosing Econo Lodge Umatilla! We're glad our comfortable beds and modern rooms impressed you, and we look forward to seeing you again soon.Best Regards,General Manager

10/10 – Uitstekend

jan

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in oktober 2023

8/10 – Goed

Olena

2 nachten verbleven in november 2023

8/10 – Goed

Kathy

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
little noisy
1 nacht verbleven in oktober 2023
Reactie van General Manager op 30 okt 2023
Dear Valued Guest,Thank you for your feedback. Exceeding our guests’ expectations is always the goal, so we are sorry to have fallen short of yours. Please know our front desk team is always on hand to assist with noise complaints. Despite this setback, we are glad to know that you had a good stay. We are thankful for your feedback and hope we see you on your next visit to the area.Best Regards,General Manager

10/10 – Uitstekend

Blanca Rivera De

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023

8/10 – Goed

Randy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van gm op 5 dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Umatilla Columbia River Area. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Lynne KitrelGeneral Manager

4/10 – Matig

Robert, Bothell

Negatief: Netheid, staat van de accommodatie en faciliteiten
Dated hotel, not great area. Heard snoring through walls of neighboring room. OK clean but found dust balls in bath area. Towel had soiling on it. Coffee was about if for breakfast.
1 nacht verbleven in oktober 2023
Reactie van General Manager op 12 okt 2023
Dear Valued Guest,Thank you for your review. We are always working our hardest to provide a high-quality experience for all of our guests, so it is deeply disappointing to hear that we didn't meet your expectations. Your concerns regarding our accommodations will be discussed internally to ensure that we are meeting our own high hospitality standards. It was a pleasure having you here, and we hope you will give us another opportunity in the future to change your lasting impression. Best Regards,General Manager