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Beoordelingen van Umatilla Inn and Suites

2 out of 5
Umatilla Inn and Suites
1370 6th Street, Umatilla, OR

Beoordelingen

5,6
Gastenscore: 10 - Uitstekend. 5 van 60 beoordelingen" "
Gastenscore: 8 - Goed. 15 van 60 beoordelingen" "
Gastenscore: 6 - Redelijk. 10 van 60 beoordelingen" "
Gastenscore: 4 - Matig. 18 van 60 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 60 beoordelingen" "

5,4/10

Netheid

6,6/10

Personeel en service

4,2/10

Voorzieningen

5,0/10

Staat van de accommodatie en faciliteiten

2,0/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Toni

1 nacht verbleven in juli 2023
Reactie van MP - Guest Relations Manager op 28 aug 2023
Hello Toni, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

2/10 – Ontzettend slecht

Mitchell

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Neat area. Check in was easy. Dirty room with bed bugs. Shower never got warm. Has noisy ac units. All the furniture had stains.
1 nacht verbleven in juli 2023
Reactie van MP - Guest Relations Manager op 2 aug 2023
Hello Mitchell, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Only if you must…crackers on the bed, hair all over, A/C barely works, switched rooms and experienced the same…
1 nacht verbleven in juni 2021

2/10 – Ontzettend slecht

Geverifieerde reiziger

2 nachten verbleven in juni 2021

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Area was shaft and people were coming and going all night didn't feel very safe
1 nacht verbleven in mei 2021

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2021

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Room was absolutely filthy. Trash left by previous occupant, empty water bottle, bottle cap and other refuse behind cabinet between beds. Broken towel rack in bathroom. Floor was not vacuumed. Greasy smudges on walls. Missing light cover and vent cover in bathroom. Room number 114
4 nachten verbleven in april 2021

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Do not stay here
Terrible experience Room’s dirty, sits were stained, room smelled like wet dirty carpet, recliner was old and cracked. The room has outdated and broken pieces appliances(microwave, refrigerator, and oven). The closet’s shelve were in the floor. The bathroom was unsatisfactory, torn and stained shower curtains and rusted soap dishes. The heater/ac were loud and water was dripping from the sink faucet all night. We will never go back to this place and don’t recommend it to anybody at all.
1 nacht verbleven in maart 2021

8/10 – Goed

April

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Umatilla - O.N. (s,o,a)
Room was on the ok side as far as price went.
On way to stay over in Umatilla.
1 nacht verbleven in oktober 2020

2/10 – Ontzettend slecht

Dorothy

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Oops in the bathroom
This was the last time I would ever stay at this motel. It has great bones. Sound structural. That is the kindest thing I can say. Go to the room dusty and Cobb webs,ok i can take a little but crap okay I mean really poop in and on the toilet. In this time of covid not something you.want to see.she gave another room.nothing to say good.
1 nacht verbleven in augustus 2020

2/10 – Ontzettend slecht

OntheroadinOR, Oakhurst Ca

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was filthy. This is a rent by the week slum. neighbors that seemed to be resistants. The office person was pleasant enough, but obviously used to dealing with low lives.
1 nacht verbleven in juli 2020

8/10 – Goed

Walleyeguy, Seattle

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is great place for fishermen!!! I stay there on fishing trips all the time
1 nacht verbleven in juni 2020

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
From the outside this hotel looks like a decent hotel, then you walk in and it’s completely out dated. Coffee pot was dirty, no lid, the shower was either unbelievably hot or hardly warm enough. There was no in between. The WiFi is non existent, along with the cable. The bed was from 1984 and probably the most uncomfortable thing I’ve ever slept on. But none of these things holds a candle to the unprofessionalism from the owner/manager. I paid cash for my room on Monday. By Tuesday I got word our work week would be cut short due to the caronavirus, and went in to see about getting my money back for the one day. She was unwilling to help me even though she was given more enough notice according to the hotel’s policy. This place is a joke as well as the people running it.
4 nachten verbleven in maart 2020
Reactie van management op 22 mrt 2020
Sorry for your inconvenience. when you asked , you were told that you would get full refund . you just need to cancel your reservation.we are absolutely aware of carnivorous. About 10 reservations got cancelled because of the cancellation of fisihing tournment this weekend .besides of it few more res. also .Those people are not charged any fee. beds are not old . you stay 4 nights here but you didnt say anything. you could be helped out. howeve i m sorry for your inconvience.

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I would not recommend this place to anyone. Very dirty place, I thought I’d save a couple bucks but I completely regret it now! Food on kitchen floor, I don’t know what on shower walls, I don’t believe it was vacuumed in the bed area, handprints on walls, looks like someone put a cigarette out on the bathroom door and that’s just some of the issues.
1 nacht verbleven in februari 2020

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2020

2/10 – Ontzettend slecht

Geverifieerde reiziger

1 nacht verbleven in september 2019

6/10 – Redelijk

Angelo

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Just a good sleep!
It is just a sleep. There is nothing that they can offer. No WIFI in our room although they said that there is, but, low and poor connection.
1 nacht verbleven in augustus 2019

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Found a cockroach first thing. Old coffee was still in pot, not dumped or pot Not cleaned- No extra coffee left, to make ... Air conditioner did not put out cold air until AM, when we were getting ready to leave.
1 nacht verbleven in juli 2019

8/10 – Goed

Tom

Positief: Personeel en service
More than adequate.
This facility is an older motel, while not perfect it was fairly clean and had a kitchenette that many 2-300 dollar/night units don't provide. The mattress while old was more comfortable than some of the newer mattresses I've slept on. It is certainly no Hilton or Red Lion but I would use this facility again.
1 nacht verbleven in juli 2019

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in juli 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My wife and I travel a lot. When we booked this room, it sounded like a pretty good deal. We checked in at 10:30pm. We got to our room.....we had to replace the sheets And pillow cases ourselves due to hair, pillows themselves were stained yellow and had to spray them with febreeze, blood splatter above the bed, furniture was dusty, freezer part of the icebox needed to be defrosted, cobwebs everywhere, a lot of bugs, blinds were tore up, no dead bolt for the door, didn't vacuum and stepped on thorns, NO WIFI, WiFi password was invalid, back of remote was missing so put electrical tape to hold the batteries in and didn't work half the time, channels were not clear on the TV, AC made a noise all night long, bathroom door had bodily fluid stain that had been there awhile, hair clogged the bathtub drain and hair in the tub itself, scolding hot water with no cold water, sink was not secured to the wall, toilet difficult to flush, and the coffee pot had old coffee residue in it. Guy at front desk called before check out time and rudely told us to leave. When we pointed out all of the disgusting conditions of the room, him and the other staff was extremely rude and argummentive, but the night clerk lady that gave us clean sheets was nice. Will never stay here again, and highly not recommended.
1 nacht verbleven in juli 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There was blood and chicken feathers in the room. Dirty Q-Tips on the floor. We DID NOT stay and demanded a refund ! !
2 nachten verbleven in juli 2019

8/10 – Goed

Loti

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay
1 nacht verbleven in juli 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
A/C was noisy. Got a kitchenette we weren’t expecting.
1 nacht verbleven in juli 2019

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nothing, very run down poorly Maintained old as crap
1 nacht verbleven in juli 2019

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in juni 2019

4/10 – Matig

Geverifieerde reiziger

Reisde met partner, Reisde met familie
Negatief: Netheid, personeel en service en voorzieningen
We checked in late, called ahead, very accommodating. Once in the room we all noticed dirty areas. Bathroom sink, tub, and mirror were very dirty. Stove wobbled. Only one coffee cup (there were four of us). Linens were dirty and stained. Pillows were flat. Mirror in main area was dirty. Chair in main area had some sort of mess dripped down the front. There was a smell liken to that of urine. WI-FI did not work in room. Will not be staying there again.
2 nachten verbleven in juni 2019

6/10 – Redelijk

David

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in juni 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was clean and check 8n was quick and easy We satyee here on our way thru to Seattle
1 nacht verbleven in juni 2019

6/10 – Redelijk

Geverifieerde reiziger

1 nacht verbleven in mei 2019

2/10 – Ontzettend slecht

Emily

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Just don't bother
Had urnin stain on my sheets, they offered me new ones but how can I trust them? They are okay with me sleeping in my truck in the parking lot though. Manager and owner both were yelling and arguing with me. Not sure who was who beacuse one woman was the manager then the man was the manager then she was the owner. No one can get their story straight. I've traveled all over the country and stayed in okay places for cheaper. Don't go here.
1 nacht verbleven in december 2018

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten
noisy dirty it was an ok place but I would not recommend it
2 nachten verbleven in november 2018

4/10 – Matig

Paul

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not so nice
Pretty run down place. The front desk lady was extremely nice and polite but the rest of the motel was not so nice. I was afraid to walk barefoot in the room.
1 nacht verbleven in november 2018

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Comfort kamer
No wifi...not working . Clean and pleasant staff but minimal accommodation. O.k. If you are on the road and just need a good sleep.
1 nacht verbleven in oktober 2018

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2018

8/10 – Goed

Virginia

Positief: Netheid, comfort kamer
meets the needs place
The price was reasonable and the location was where we wanted to be.
2 nachten verbleven in september 2018

8/10 – Goed

Mark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
No frills hotel. Great for the price.
1 nacht verbleven in september 2018

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, comfort kamer
1 nacht verbleven in juli 2018

6/10 – Redelijk

Eric, Idaho

Positief: Personeel en service, comfort kamer
Met our needs
We were exhausted and decided to find a place to stay. This place was available, clean, friendly. Not a luxury or fabulous place but it met our need. And the registration clerk was very kind.

4/10 – Matig

Charlie

Negatief: Staat van de accommodatie en faciliteiten
Hot water in shower no cold, fixture was broken. One of us got no shower because it was only hot water,. Linens were clean. Next day attendant called handyman and we were given a different room. The office staff were willing to make things right.
2 nachten verbleven in april 2018

8/10 – Goed

Brandy

Positief: Personeel en service, comfort kamer
Overall okay for the price.
This hotel had a kitchenette which was convenient. The area was quiet and comfortable. It could use some updating and needs attention to cleanliness.
1 nacht verbleven in maart 2018

4/10 – Matig

Heidi

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Pretty Shady
1 nacht verbleven in februari 2018

4/10 – Matig

John

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Nasty asf stay elsewhere
The property is unfit even for cockroaches.... Will never stay there again. The manager was nice but the room was disgusting.
1 nacht verbleven in februari 2018

4/10 – Matig

Wendee

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
DIRTY
The hotel was dirty I had to sign a paper saying I wouldn't smoke in the room but when you open the room it kick you back with the stale smoke smell bathroom look like all they did was throw on the sanitizer strip on the toilet it was very dirty I had to wash the coffee pot before I could use it
1 nacht verbleven in september 2017

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
clean room, a bit too close to audible night life at first, although that quietened down. suited our needs since we were up very early to continue to our destination to watch the eclipse in Oregon.
1 nacht verbleven in augustus 2017

4/10 – Matig

JP, Washington State

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Adequate
We stayed here as a jumping off point to get to good viewing for the solar eclipse. It was the best price we could get at the time, but overpriced for what it was. It's an old motel and the wear shows. Everything worked, but was of low quality. For example the wall AC unit worked but was loud and the control panel was broken. Curtains were set too high so did not cover the window facing the street and the blinds were broken. However, the bed was clean and we only needed to sleep there, so it served our purpose.
1 nacht verbleven in augustus 2017

8/10 – Goed

L., Washington State

Positief: Netheid, personeel en service en comfort kamer
Arrived late, left early, en route to a destination some distance away.
1 nacht verbleven in juli 2017
Reactie van bhawna op 7 aug 2017
Thanks a lot on the behalf of entire staff. we all expect to see you soon again. thanks once again.

6/10 – Redelijk

Geverifieerde reiziger

1 nacht verbleven in juli 2017
If you are not happy with your stay ,we apologize for your disappointment.. Give us a chance ,we will try to do better next time . Thanks

6/10 – Redelijk

Corinda

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Unclean room
It was dirty
1 nacht verbleven in juni 2017
We apologize for your this visit . we will try to do better next time.we assure you next time you won't be disappoint. sorry again and thanks for your stay.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in mei 2017