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Beoordelingen van Holiday Inn Express & Suites Uniontown, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Uniontown, an IHG Hotel
305 Mary Higginson Ln, Uniontown, PA

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 339 van 520 beoordelingen" "
Gastenscore: 8 - Goed. 118 van 520 beoordelingen" "
Gastenscore: 6 - Redelijk. 30 van 520 beoordelingen" "
Gastenscore: 4 - Matig. 21 van 520 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 520 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

8,8/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Erica, Chicago

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was fine for an overnight on the road.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Greg

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024

8/10 – Goed

Ryan

Zakenreiziger, Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Netheid
Cleanliness can be improved. Very spotted carpet, dirty grout joints, unknown items stuck on walls around trash can, dirty sofa, very sticky floor, and failing caulking joints in the shower on the ledges. But safe parking and nice staff (housekeeper was the exception but she could have had something else on her mind when we passed).
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Nathan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location for dinner choices and all around a good clean place. Staff was great and handles everything with excellence
3 nachten verbleven in april 2024

8/10 – Goed

Ruth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Most things were excellent but we had a few minor problems. For the breakfast we were there about 45 min. before closing time and several items were out - now the attendant was there to help but she stayed in the back room instead of checking on items-we had to ask for help both mornings. Also everything in our room was very nice except a horribly stained carpet which may have been clean but looked terrible. It really took away from the appearance of the room.
2 nachten verbleven in april 2024

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

6/10 – Redelijk

Joyce

Reisde met familie
Positief: Voorzieningen
Great breakfast, did not like lack of 2nd TV in suite!
1 nacht verbleven in maart 2024

8/10 – Goed

Diane

2 nachten verbleven in maart 2024

10/10 – Uitstekend

Donna

1 nacht verbleven in maart 2024

10/10 – Uitstekend

Thommy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
would stay here again
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Paul

1 nacht verbleven in maart 2024

10/10 – Uitstekend

Jessica

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient location, with a great pool and wonderful breakfast options !
3 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

Kebra

1 nacht verbleven in maart 2024

10/10 – Uitstekend

Jodie

Reisde met partner
Positief: Voorzieningen
My husband was not a fan of breakfast…I did not partake except for coffee which was good.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Dana R

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Courteous, professional staff.
1 nacht verbleven in februari 2024

6/10 – Redelijk

sherry

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very good hot water but hotel had towel shortage cause hotel was full which I found strange on valentine day could provide extra towel or wash cloth did give two hand towel but that
2 nachten verbleven in februari 2024

8/10 – Goed

Peter

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

6/10 – Redelijk

Erik

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Blinds didn’t open. Drain in sink and tub backed up.
4 nachten verbleven in januari 2024

10/10 – Uitstekend

Denise

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was all very friendly and welcoming, hotel is clean, the property itself is a bit littered BUT they share with a walmart next door and honestly most of the trash is on the walmart side of the property right next to their property. Their is plenty of room for walking the dogs around although its obvious that many people do not pick up after thier pets properly. All in all i would recommend and i would definitely stay here again!! Plus the breakfast was very good!!
1 nacht verbleven in december 2023

10/10 – Uitstekend

Allan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I always stay here, when i travel to Pennsylvania. Excellent rooms, very clean, staff are great. Love the coffee and breakfast. Convenient surrounding restaurants
1 nacht verbleven in december 2023

10/10 – Uitstekend

Brittni

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect stay
2 nachten verbleven in december 2023

10/10 – Uitstekend

Anmarie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cleanliness
1 nacht verbleven in december 2023

10/10 – Uitstekend

Shannon

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Stay!!!
We had a wonderful stay! From check in to check out everything was great! The room was very clean and spacious! The continental breakfast was wondeful with lots of options! The customer service was outstanding! I highly recommend staying here!
1 nacht verbleven in december 2023

10/10 – Uitstekend

Ryan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great experience
10/10, great staff, our keys didn’t work when we first checked in so we spoke with the employee at the desk and she came up with us with new keys to ensure they would work, the hotel was very clean, highly recommended staying here
1 nacht verbleven in december 2023

8/10 – Goed

Warren

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023

10/10 – Uitstekend

Nathan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location
4 nachten verbleven in oktober 2023
Reactie van Tiffany op 2 nov 2023
Thank You for your 5/5 Rating! We appreciate your Feedback

2/10 – Ontzettend slecht

John

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
They won’t accept your payment
1 nacht verbleven in oktober 2023
Reactie van Tiffany op 2 nov 2023
Sorry that there was a mix up at your arrival, as we were sure to get you into your room and contact Expedia to receive the correct billing with this reservation. Hope to see you again in the future here t the Holiday Inn Express Uniontown!

10/10 – Uitstekend

Natalie

2 nachten verbleven in oktober 2023

8/10 – Goed

Steven

Reisde met familie
Positief: Voorzieningen
I had to ring the bell at the service/check in(out) desk on two occasions. The wait time was considerable the second time I rang. I personally felt that this was because they didn’t have enough staff and were off doing other tasks and did have the coverage.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I especially liked the staff and complimentary breakfast. The selection of food was really great.
2 nachten verbleven in oktober 2023
Reactie van Tiffany op 2 nov 2023
Thank You for your 5/5 Rating! We appreciate your feedback here at the Holiday Inn Express in Uniontown!

6/10 – Redelijk

Robert

Reisde met familie
Positief: Personeel en service
The hotel is getting worn quickly. There were stains in the carpeting in our room. The bathroom as cleaned but there were tons of shaved beard hairs all over the sink and even around the toilet. We bring sanitizing wipes when we stay at hotels so we cleaned up the hairs ourselves. The entry had plastic wrapping on the flow behind the door. The corners of the bathroom had small piles of dust and other debris that had swept or mopped into the corners. Their cleaners must not know that you can use an attachment to remove those dust piles. There were crumbs and stains in the tray where the cups and ice bucket sit. Overall, I think the cleaning staff isn’t having an attention to details.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Kebra

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay!
2 nachten verbleven in oktober 2023

8/10 – Goed

Tena

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place to stay! Only negative the bed skirt and comforter not clean.

4/10 – Matig

Mara

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen
Not happy at all, the room that I used was very dirty.
2 nachten verbleven in oktober 2023
Reactie van Tiffany op 9 okt 2023
I'm sorry your stay was not up to par. We hope to see you again in the future to exceed your expectations. We sincerely apologize for this inconvenience.

6/10 – Redelijk

Marissa

Zakenreiziger, Reisde met familie
Positief: Personeel en service
I’ve stayed here previously and was not impressed this time. The staff was very nice. However the first room we were placed in the television did not work and the carpets were very dirty/stained. After calling the front desk we were placed in a new room. It was a little better, but the carpets were also stained. We also slept terribly due to the noise in the room above us. The people were stomping and playing music until after 3am.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Kevin

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
One night stay, three guests
One night stay while visiting a nearby attraction. There were three of us in the room. We had a sofa-bed and a king bed, both were comfortable. We had to make two trips to the front desk to get everything we needed for the third person in the room. First there were only two bath towels and then we discovered there was no bedding for the sofabed. Breakfast was very good and available at the advertised time.
1 nacht verbleven in september 2023

8/10 – Goed

Donna

1 nacht verbleven in september 2023

10/10 – Uitstekend

antoinette

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in september 2023

10/10 – Uitstekend

Roger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was an enjoyable place to stay.
1 nacht verbleven in september 2023

10/10 – Uitstekend

James

1 nacht verbleven in september 2023

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Negatief: Netheid, personeel en service
The outside of toilet was filthy when we arrived. I wrote a note to Housekeeping but it was not cleaned. In the three days I was there, they only came twice. The coffee pot didn’t work and I also notified housekeeping about that and it wasn’t changed or a substitute give. To us that worked.. The first room I was given had a foul odor and I requested a different room which was given to me reluctantly.
3 nachten verbleven in september 2023

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Tiffany op 28 aug 2023
Thank You for the 10 out of 10 review! Hope to see you again in the future at the Holiday Inn Express Uniontown!

10/10 – Uitstekend

Lauren

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a very hotel. Staff was super friendly and breakfast was very good. Great price!
1 nacht verbleven in augustus 2023
Reactie van Tiffany op 28 aug 2023
Thank You for your 5 out of 5 review! We hope to see you again in the future here at the Holiday Inn Express Uniontown!

8/10 – Goed

James

1 nacht verbleven in augustus 2023

2/10 – Ontzettend slecht

Howard

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We checked in twice because the first time the room wasn’t ready. We waited for the girl at the front desk to help us for 20 mins before she finally came out from the back. She wasn’t friendly at all. The second time we tried the lady was nice and friendly. When we checked out this morning the lady at the desk was talking to another employee about personal things and would t acknowledge us until another employee told her too. Worst experience we have had at a Holiday Inn
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient
1 nacht verbleven in augustus 2023

4/10 – Matig

George, Las Vegas

Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Having stayed here once before (4 years ago), I was disappointed how things have gone downhill. My room (115) had a broken window (outer pane of glass), the P-tac unit to cool the room was not working property and had a musty smell, the lobby, sitting area had little to no a/c. As for the staff, some were awesome and tried to make you feel at home, others were downright rude. In my future trips to this town, none will ever be at this hotel. I’m sure there are better options.

10/10 – Uitstekend

LeeAnne

1 nacht verbleven in augustus 2023

6/10 – Redelijk

lori a

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in juli 2023

8/10 – Goed

Holly

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stay was again great at this location. Only bad experience was the no towels issue. I, personally asked front desk for more towels, as 4 of us were staying and only 2 towels in room. Housekeeper didn't replenish towels when she cleaned our room. Front desk clerk apologized and stated that she didn't have any extra towels available. She has just washed and dried some due to other customers asking for extra. There were also NO pool towels. I did not bring beach towels since the last time I stayed, you guys had pool towels available. This was a very huge let down, as we had all been outside in the 90degree weather on 7/15/23, and not able to shower with clean towels or having to use the same ONE towel for 4 people. Hopefully this gets fixed sooner rather than later.
2 nachten verbleven in juli 2023