Vind je ideale hotel in Upper Lake

'Casino is clean but the rooms are pretty old. Stained carpets and chairs. Stains on the carpet in the elevator. Had noisy neighbors and the walls are pretty thin. They kept me up and then after finally getting to sleep they woke me up again at 4:00 am. We used to stop here a few times each year. Receiving a few free nights but mostly lay off coupons. But we’ve decided that from now on we will go 20 minutes further west and stay at Coyote Valley. Newer rooms, cleaner, quieter and they have...

'Too our surprise this hotel was very clean and orderly. It's on Highway 20 but is back enough you couldn't hear the traffic very bad. We were surprised how clean the rooms and property were. We would stay again. Thank you for a pleasant stay.'

'I like the view and how relaxing the place is. We enjoyed the place.'

'Service was good. Hotel was definitely not worth the stay or money. Stat s'

'Tv didn’t work.. maintenance and front desk girl tried to get it going, but nothing. Surely a chain of this size would have a spare tv to swap out for a defective one, but not the case here. Maintenance guy was helpful but couldn’t fix the issues. Front desk Lady was very nice and friendly, but the tv issue has me leaving a bad review, that’s on the owners of the property. Continental breakfast was poor at best, at least offer one hot protein item and a waffle maker instead of thawed eggs...

'Very clean and great service'

'Could be much better. Not a warm welcome, no coffee available in the afternoon. Breakfast was no breakfast, just some bars and pre packed mini muffins. Room was ok. Wouldn’t stay again at this price point. '

'the area was great, the staff was great,parking was great, the stay was excelant'

'They were very nice and welcoming'

'Would be nice if they added coffee in the rooms. Also unfortunate they were not serving breakfast on this trip'

'The hotel was clean and has been updated. The breakfast not as good as other hotels.'

'Newly refurbished, very clean, very comfortable bed, super helpful staff when we couldn’t figure out the TV remote control.'

'After we checked in we had a couple of problems with the room. 1) TV remotes did not work, had to exchange them at the front desk. 2) No ice bucket in the room, we got one from housekeeping. 3) The ice machine on the second floor did not work, had to go back down to the 1st floor. 4) The phone did not work. We have stayed there in the past with no issues. Not sure we would stay there again.'

'Stay was good, room and the property is really nice. It just the restaurant and bar closes around 7:30. We really enjoyed our stay.'

'Nice place!'

'Clean room and linens. Table and chairs were nice touch for eating in. Shower was rather small and could probably use an update. A light in the area with the fridge/microwave would have been helpful. Would definitely stay again. Santana's next door was great for breakfast as well as the Shoreline Cafe. TNT on the Lake Bar & Grill was great as a dinner option.'