'The rooms are very clean, the staffs are very nice, friendly and helpful. Maryjane and Jeff, is very friendly and always goes above and beyond and are welling to help when you needed help, so as the manager. but my only problem is no restaurant on site. when we use the shower there's no drainage when you shower the water goes to the toilet side and its not draining so you're stuck on a seating water and it flooded its because its no drainage. I would be welling to go back again in the future and...
'The rooms were a lot smaller than i thought. There was a smell. The blankets were old and had turned from white to an off yellow. The room was very small. We left after a few hours and they refused to refund our stay. There is one room in the whole place that is bigger, but they would not let me pay the difference but basically asked me to rent another room which was that one room. If you are comfortable in a hostel type of place, this is the equivalent. Otherwise the room is not up to normal...
'Kudos to all Staff especially security , bellboys, concierge , housekeeping very polite, helpful , and speedy ! This is our second home everyone we come to Urdaneta! Airconditioning super! Recommend this hotel to all seeking clean and accessible hotel . There's also a modern Chinese restaurant with good food that's located downstairs .
It's walking distance to massage and to markets.'