Suite, 1 slaapkamer, balkon | Luxe beddengoed, een kluis op de kamer, een bureau
Beschikbaarheid controleren

Beoordelingen van Element Vancouver Metrotown

3.5 out of 5
Element Vancouver Metrotown
5988 Willingdon Avenue, Burnaby, BC

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 680 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 247 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 39 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 14 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 23 van 1003 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

9,2/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

JEANETTE

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Franzi, Calgary

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location and staff. Lots of sirens
3 nachten verbleven in april 2024
Reactie van Jae op 30 apr 2024
Dear Franzi, Thank you for leaving 5 star review of the hotel. It is truly a pleasure to hear you enjoyed your stay with us. We look forward to welcoming you back in near future.Regards,Jae HyunAssistant Front Office Manager

10/10 – Uitstekend

shao min

1 nacht verbleven in april 2024
Reactie van Jae op 30 apr 2024
Dear shao min, Thank you for leaving 5 star review of the hotel. We look forward to welcoming you back in near future.Regards,Jae HyunAssistant Front Office Manager

10/10 – Uitstekend

Yalmer

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
EXCELLENT BUT CHARGED FOR PARKING, THIS COULD BE WAIVED, THE HOLIDAY INN EXPRESS AROUND THE CORNER HAVE THIS INCLUDED IN THE ROOM FEE
3 nachten verbleven in maart 2024

10/10 – Uitstekend

Violet

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay was excellent
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Gazel

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
Nice location, staff are very accomidating
3 nachten verbleven in maart 2024
Reactie van Jay op 25 mrt 2024
Dear Gazel, Thank you for leaving 5-star review of the hotel. It is truly a pleasure to hear that you have enjoyed your stay with us. We look forward to welcoming you back in the near future.Regards,Jae HyunAssistant Front Office Manager

10/10 – Uitstekend

Hitoha

1 nacht verbleven in maart 2024

8/10 – Goed

Keith

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean. Staff were great
1 nacht verbleven in maart 2024

10/10 – Uitstekend

cody

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice
2 nachten verbleven in maart 2024
Reactie van Jay op 25 mrt 2024
Dear cody, Thank you for leaving a great review of the hotel. We look forward to welcoming you back in the near future.Regards,Jae HyunAssistant Front Office Manager

8/10 – Goed

ALEX WAN HUNG

Positief: Netheid, personeel en service
Charge too much for overnight parking.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Patrick

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly and helpful staff. Great location. Very nice units and good breakfast too. Will definitely come back.
1 nacht verbleven in februari 2024
Reactie van Jay op 3 mrt 2024
Dear Patrick, Thank you for leaving 5 star review of the hotel. It is truly a pleasure to hear that you have enjoyed your stay with us. We look forward to welcoming you back in near future.Regards,Jae HyunAssistant Front Office Manager

10/10 – Uitstekend

Angela

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pet friendly to ALL animals. Great parking in busy part of Vancouver. Was able to check in early at 1 PM and was at noon. Super convenient
1 nacht verbleven in februari 2024
Reactie van Jay op 3 mrt 2024
Dear Angela, Thank you for leaving 5 star review of the hotel. It is truly a pleasure to hear that you have enjoyed your stay with us. We look forward to welcoming you back in near future.Regards,Jae HyunAssistant Front Office Manager

10/10 – Uitstekend

Nadejda

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The pool, hot tub and sauna were great. Food was great, and so was the staff. The hotel was very clean and very well maintained
3 nachten verbleven in februari 2024
Reactie van Jay op 3 mrt 2024
Dear Nadehda, Thank you for leaving 5 star review of the hotel. It is truly a pleasure to hear that you have enjoyed your stay with us. We look forward to welcoming you back in near future.Regards,Jae HyunAssistant Front Office Manager

10/10 – Uitstekend

Jonathan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Jay op 3 mrt 2024
Dear Jonathan, Thank you for leaving 5 star review of the hotel. We look forward to welcoming you back in near future.Regards,Jae HyunAssistant Front Office Manager

10/10 – Uitstekend

Lydia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was our first time staying at this property but our son stayed there before and told us how nice it was. We were not disappointed—spotless and well-appointed room. Having the large refrigerator and kitchenette was a plus. Great complimentary breakfast. Wonderful staff in the breakfast area. All the staff we met from the front desk, housekeeping, and breakfast area were friendly and professional and put the guests first. We will definitely be back.
1 nacht verbleven in februari 2024
Reactie van Jay op 3 mrt 2024
Dear Lydia, Thank you for leaving 5 star review of the hotel. It is truly a pleasure to hear that you have enjoyed your stay with us. we greatly appreciate your exceptional comment and we look forward to welcoming you back in near future.Regards,Jae HyunAssistant Front Office Manager

8/10 – Goed

TING YI

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
8 nachten verbleven in januari 2024

10/10 – Uitstekend

Carley

1 nacht verbleven in februari 2024
Reactie van Jay op 25 mrt 2024
Dear Carley, Thank you for leaving a great review of the hotel. We look forward to welcoming you back in the near future.Regards,Jae HyunAssistant Front Office Manager

10/10 – Uitstekend

Aklilu, Seattle

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had a very pleasant stay. The staff was really helpful and courteous. The location of the hotel is great and close to everything. Regards..
1 nacht verbleven in februari 2024
Reactie van Jay op 3 mrt 2024
Dear Aklilu, Thank you for leaving 5 star review of the hotel. It is truly a pleasure to hear that you have enjoyed your stay with us. We look forward to welcoming you back in near future.Regards,Jae HyunAssistant Front Office Manager

10/10 – Uitstekend

Lyndze

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was clean and quiet. Nice location in Burnaby. Would return.
1 nacht verbleven in februari 2024
Reactie van Jay op 3 mrt 2024
Dear Lyndze, Thank you for leaving 5 star review of the hotel. It is truly a pleasure to hear that you have enjoyed your stay with us. We look forward to welcoming you back in near future.Regards,Jae HyunAssistant Front Office Manager

10/10 – Uitstekend

Amanda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our room was great!! We loved the view looking out over the city and loved all the restaurants within walking distance. If we come back again, we will stay here.
Reactie van Jay op 3 mrt 2024
Dear Amanda, Thank you for leaving 5 star review of the hotel. It is truly a pleasure to hear that you have enjoyed your stay with us. We look forward to welcoming you back in near future.Regards,Jae HyunAssistant Front Office Manager

10/10 – Uitstekend

rizwan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Jay op 20 jan 2024
Dear rizwan, Thank you for leaving great review of the hotel. We look forward to welcoming you back in near future.Regards,Jae HyunAssistant Front Office Manager

10/10 – Uitstekend

Jodi

8 nachten verbleven in januari 2024
Reactie van Jay op 20 jan 2024
Dear Jodi, Thank you for leaving great review of the hotel. We look forward to welcoming you back in near future.Regards,Jae HyunAssistant Front Office Manager

10/10 – Uitstekend

Jassy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Jay op 20 jan 2024
Dear Jassy, Thank you for leaving 5 star review of the hotel. We look forward to welcoming you back in near future.Regards,Jae HyunAssistant Front Office Manager

10/10 – Uitstekend

Lori-Ann

7 nachten verbleven in december 2023
Reactie van Jay op 20 jan 2024
Dear Lori-Ann, Thank you for leaving 5 star review of the hotel. We look forward to welcoming you back in near future.Regards,Jae HyunAssistant Front Office Manager

6/10 – Redelijk

alberto

Reisde met familie
Positief: Personeel en service
No se hacen los cuartos todos los días, los pasillos a veces están sucios.
7 nachten verbleven in december 2023

10/10 – Uitstekend

Ryoko

10 nachten verbleven in december 2023
Reactie van Jay op 20 jan 2024
Dear Ryoko, Thank you for leaving 5 star review of the hotel. We look forward to welcoming you back in near future.Regards,Jae HyunAssistant Front Office Manager

10/10 – Uitstekend

Mary Ann

1 nacht verbleven in december 2023
Reactie van Jae op 7 jan 2024
Dear Mary Ann, Thank you for leaving 5 star review of the hotel. We look forward to welcoming you back in near future.Regards,Jae HyunAssistant Front Office Manager

10/10 – Uitstekend

Arelia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Gavin went out of his way to help us check-in. We were there a bit early and he made us feel comfortable while we waited for our room to be ready. I liked the pool, the room was clean and quiet. The view was spectacular. The breakfast included a lot of options. We will stay longer next time.
2 nachten verbleven in december 2023
Reactie van Jae op 7 jan 2024
Dear Arelia, Thank you for leaving 5 star review of the hotel. It is truly a pleasure to hear that you have enjoyed your stay with us. We look forward to welcoming you back in near future.Regards,Jae HyunAssistant Front Office Manager

10/10 – Uitstekend

Jegan

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Jay op 30 dec 2023
Dear Jegan, Thank you for leaving 5 star review of the hotel. We look forward to welcoming you back in near future.Regards,Jae HyunAssistant Front Office Manager

10/10 – Uitstekend

Lucía Minerva

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La recepción estuvo muy fácil, fue de facil acceso está muy bien ubicado, el personal fue muy amable y el desayuno estuvo delicioso
2 nachten verbleven in december 2023
Reactie van Jae op 7 jan 2024
Dear Lucia Minerva, Thank you for leaving 5 star review of the hotel. It is truly a pleasure to hear that you have enjoyed your stay with us. We look forward to welcoming you back in near future.Regards,Jae HyunAssistant Front Office Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in december 2023
Reactie van Jay op 7 jan 2024
Dear Anonymous, Thank you for leaving a great review of the hotel. We look forward to welcoming you back in near future.Regards,Jae HyunAssistant Front Office Manager

10/10 – Uitstekend

Darlene

This property is so close to Metro Town, Chrystal Mall, and the sky train it was perfect. The morning buffet had way more than your typical hotel buffet breakfast.
4 nachten verbleven in december 2023
Reactie van Jay op 30 dec 2023
Dear Darlene, Thank you for leaving 5 star review of the hotel. It is truly a pleasure to hear that you have enjoyed your stay with us. We look forward to welcoming you back in near future.Regards,Jae HyunAssistant Front Office Manager

10/10 – Uitstekend

Yi

2 nachten verbleven in december 2023
Reactie van Jay op 30 dec 2023
Dear Yi, Thank you for leaving 5 star review of the hotel. We look forward to welcoming you back in near future.Regards,Jae HyunAssistant Front Office Manager

10/10 – Uitstekend

Scott

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good service and nice property. Enjoyed the pool, sauna, and hot tub. Have a a nice gym and buffet breakfast included. Walk to Metropolis mall. Would stay again.
2 nachten verbleven in december 2023
Reactie van Jay op 30 dec 2023
Dear Scott, Thank you for leaving 5 star review of the hotel. It is truly a pleasure to hear that you have enjoyed your stay with us. We look forward to welcoming you back in near future.Regards,Jae HyunAssistant Front Office Manager

10/10 – Uitstekend

Che Fei

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
11 nachten verbleven in december 2023
Reactie van Jay op 30 dec 2023
Dear Che Fei, Thank you for leaving 5 star review of the hotel. We look forward to welcoming you back in near future.Regards,Jae HyunAssistant Front Office Manager

8/10 – Goed

rustam

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenience
3 nachten verbleven in november 2023
Reactie van Jay op 7 jan 2024
Dear Rustam, Thank you for leaving a great review of the hotel.We look forward to welcoming you back in near future.Regards,Jae HyunAssistant Front Office Manager

10/10 – Uitstekend

Sam

2 nachten verbleven in december 2023
Reactie van Jay op 20 jan 2024
Dear Sam, Thank you for leaving 5 star review of the hotel. We look forward to welcoming you back in near future.Regards,Jae HyunAssistant Front Office Manager

8/10 – Goed

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
very good and quiet
1 nacht verbleven in december 2023
Reactie van Jay op 7 jan 2024
Dear John, Thank you for leaving a great review of the hotel. We are glad you had a nice stay with us.We look forward to welcoming you back in near future.Regards,Jae HyunAssistant Front Office Manager

10/10 – Uitstekend

Scott

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location in Metrotown, Burnaby. Friendly and helpful staff. Clean and comfortable room that was quiet. Excellent breakfast. Would recommend to friends & family.
1 nacht verbleven in december 2023
Reactie van Jay op 30 dec 2023
Dear Scott, Thank you for leaving 5 star review of the hotel. It is truly a pleasure to hear that you have enjoyed your stay with us. We look forward to welcoming you back in near future.Regards,Jae HyunAssistant Front Office Manager

10/10 – Uitstekend

Kevin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice minimalist design
1 nacht verbleven in december 2023
Reactie van Jay op 9 dec 2023
Dear Kevin, Thank you for leaving 5 star review of the hotel. It is truly a pleasure to hear that you have enjoyed your stay with us. We look forward to welcoming you back in near future.Regards,Jae HyunAssistant Front Office Manager

10/10 – Uitstekend

XUHUI

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff are friendly and helpful.
1 nacht verbleven in november 2023
Reactie van Jay op 9 dec 2023
Dear XUHUI, Thank you for leaving 5 star review of the hotel. It is truly a pleasure to hear that you have enjoyed your stay with us. We look forward to welcoming you back in near future.Regards,Jae HyunAssistant Front Office Manager

10/10 – Uitstekend

Scott

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location around Metrotown in Burnaby. Check-in was quick and staff was very polite, friendly & helpful. Parking was easy to find on level P3 and elevator was close by. Our unit was the the 2 queen beds. Very clean, comfortable, and quiet. Unit also had a fully equipped kitchen with, dishwasher, sink, large fridge with freezer, toaster, stove, kettle, coffeemaker, microwave and many utensils. The room was on the 13th floor with an awesome view. The swimming pool and hot pool was great with our 4 year old grandson. We highly recommend this hotel.
1 nacht verbleven in november 2023
Reactie van Jay op 9 dec 2023
Dear Scott, Thank you for leaving 5 star review of the hotel. It is truly a pleasure to hear that you have enjoyed your stay with us. We look forward to welcoming you back in near future. Once again, thank you for choosing Element Metrotown hotel as your accommodation.Regards,Jae HyunAssistant Front Office Manager

10/10 – Uitstekend

Raimed

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
My fav spot of Metro Vancouver And this is the center of the the city cuz you can go everywhere closer like no matter where you go
2 nachten verbleven in november 2023
Reactie van Jay op 9 dec 2023
Dear Raimed, Thank you for leaving 5 star review of the hotel. It is truly a pleasure to hear that you have enjoyed your stay with us. We look forward to welcoming you back in near future.Regards,Jae HyunAssistant Front Office Manager

8/10 – Goed

Rana

Positief: Netheid, personeel en service
4 nachten verbleven in november 2023

2/10 – Ontzettend slecht

Ming

2 nachten verbleven in november 2023
Reactie van Jae op 7 jan 2024
Dear Ming ,Thank you very much for your review of your recent stay at our hotel. Could you please further elaborate about your recent experience? Therefore, we can be able to better assist you in the near future.Awaiting for your response.Sincerely,Jae HyunAssistant Front Office Manager

8/10 – Goed

Sheri

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was great, room was nice.
3 nachten verbleven in november 2023
Reactie van Jay op 24 nov 2023
Dear Sheri, Thank you for leaving great review of the hotel. We look forward to welcoming you back in near future.Regards,Jae HyunAssistant Front Office Manager

10/10 – Uitstekend

Luc

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
thanks, nice room
1 nacht verbleven in november 2023
Reactie van Jay op 21 nov 2023
Dear Luc, Thank you for leaving 5 star review of the hotel. It is truly a pleasure to hear that you have enjoyed your stay with us. We look forward to welcoming you back in near future.Regards,Jae HyunAssistant Front Office Manager

10/10 – Uitstekend

Ian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
To management… My wife and I stayed at your hotel very recently. Both of us concluded that it was, by far, the nicest accommodations we have stayed at in at least twenty years. As I noted in the survey, the safety and cleanliness, the extremely polite and courteous service by all the staff, the delicious and comfortable breakfast, as well as the amenities (exercise room/pool/sauna/hot tub), all combined together to deliver a simply spectacular experience - and consequently made our short vacation to Vancouver one of our most memorable trips. Considering customer service - though sad to say - is almost entirely an archaic principle these days, we were both astonished, astounded and exceedingly overjoyed to discover, thanks to our experience at your hotel, that high quality service and pride in your business still exists. Thanks to all of you for making our vacation (my wife’s birthday gift) so special. Sincerely, Ian
4 nachten verbleven in november 2023
Reactie van Jay op 21 nov 2023
Dear Ian, Thank you for leaving 5 star review of the hotel. It is truly a pleasure to hear that you have enjoyed your stay with us and thank you for posting your positive review. we value your time and always striveto provide efficient and high quality service that every guest deserves. Thank you once again for your stay and we look forward to welcoming you back in near future.Sincerely,Jae HyunAssistant Front Office Manager

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023

8/10 – Goed

Masahiko

Positief: Netheid
3 nachten verbleven in november 2023
Reactie van Jay op 24 nov 2023
Dear Masahiko, Thank you for leaving great review of the hotel. We look forward to welcoming you back in near future.Regards,Jae HyunAssistant Front Office Manager