Exterieur

Beoordelingen van Hilton Vancouver Downtown

4.5 out of 5
Hilton Vancouver Downtown
433 Robson St, Vancouver, BC

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 676 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 229 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 55 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 20 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 22 van 1002 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

9,2/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

JH

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Downtown. Zakenhotel
Zakenhotel met normaal ontbijt
5 nachten verbleven in oktober 2021
Reactie van Reservations at The Hilton Vancouver Downtown op 25 okt 2021
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Tina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very happy with my stay. Took my family this time and they loved this hotel. Will be staying here more often
3 nachten verbleven in mei 2024

6/10 – Redelijk

Seyed Babak

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location of this property is excellent. It was clean and friendly staff. I think for a property like this with about 250 rooms, there should be more elevators for the guests. The average time of waiting for the lift was about 5 minutes!! The sofa bed mattress was not comfortable.
4 nachten verbleven in mei 2024

10/10 – Uitstekend

nizar

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent Location ! Wonderful customer service ! Spacious room , very clean and comfortable. They thought about all the details . Highly recommend it .
4 nachten verbleven in mei 2024
Reactie van Hilton Vancouver Downtown op 13 mei 2024
Dear Nizar,Thank you for sharing your delightful experience with us. We are thrilled to hear about your exceptional stay. Your feedback is truly valued, and we eagerly anticipate your next visit!Best regards,Hilton Vancouver Downtown Team

10/10 – Uitstekend

Gregory

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Hilton Vancouver Downtown op 20 mei 2024
Dear Gregory,We're thrilled you enjoyed your experience! Have an amazing day!Best regards,Hilton Vancouver Downtown Team

10/10 – Uitstekend

Bart

Great downtown location
1 nacht verbleven in mei 2024
Reactie van Hilton Vancouver Downtown op 10 mei 2024
Dear Bart,Thank you for your feedback on our prime downtown location. We're delighted you chose to stay here. Feel free to share more with us anytime.Best regards,Hilton Vancouver Downtown Team

8/10 – Goed

Jaskarn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, friendly staff. Parking cost too high
1 nacht verbleven in mei 2024
Reactie van Hilton Vancouver Downtown op 6 mei 2024
Dear Jaskarn,Thank you for sharing your experience. We appreciate your feedback on parking costs and are delighted you enjoyed our location and friendly staff. Your choice to stay with us means a lot!Best regards,Hilton Vancouver Downtown Team

10/10 – Uitstekend

Leslie

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Extremely friendly staff and great spaces/rooms!
1 nacht verbleven in april 2024
Reactie van Hilton Vancouver Downtown op 6 mei 2024
Dear Leslie,Thank you for your kind feedback. We are delighted to hear about your positive experience with our team and facilities. Your satisfaction is our priority.Best regards,Hilton Vancouver Downtown Team

10/10 – Uitstekend

Paula

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Hilton Vancouver Downtown op 30 apr 2024
Dear Paula,Thank you for the 5 stars. Have a wonderful day!Best regards,Hilton Vancouver Downtown Team

8/10 – Goed

Shane

1 nacht verbleven in april 2024
Reactie van Hilton Vancouver Downtown op 20 mei 2024
Dear Shane,Thank you for your 4-star rating. Hope your day is fantastic!Best regards,Hilton Vancouver Downtown Team

10/10 – Uitstekend

Scott

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Hilton Vancouver Downtown op 30 apr 2024
Dear Scott,Thanks for the top rating. Have a wonderful day!Best regards,Hilton Vancouver Downtown Team

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was as advertised
3 nachten verbleven in april 2024
Reactie van Hilton Vancouver Downtown op 22 apr 2024
Dear David,Thank you for sharing your experience with us. We value your feedback and are delighted to hear that you enjoyed your stay!Best regards,Hilton Vancouver Downtown Team

8/10 – Goed

Javier

1 nacht verbleven in april 2024
Reactie van Hilton Vancouver Downtown op 10 mei 2024
Dear Javier,Thank you for the 4 stars. Have a great day!Best regards,Hilton Vancouver Downtown Team

10/10 – Uitstekend

Dwayne, New Albany

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everyone onsite was amazing...!!!! Lisa the concierge was the woman with the plan.. :)
4 nachten verbleven in april 2024
Reactie van Hilton Vancouver Downtown op 22 apr 2024
Dear Dwayne,Thank you for recognizing our team's dedication, especially Lisa's outstanding service. Your feedback inspires us to maintain our high standards of hospitality. We eagerly anticipate your next visit!Best regards,Hilton Vancouver Downtown Team

6/10 – Redelijk

Simon

Reisde met familie
Positief: Personeel en service, voorzieningen
The lack of elevators really made going to the room and back an unpleasant experience. A third or fourth elevator would make things move a lot faster.
1 nacht verbleven in april 2024
Reactie van Hilton Vancouver Downtown op 15 apr 2024
Dear Simon,We appreciate your feedback on the elevator situation. As you correctly stated, our lack of Elevators is our biggest operational challenge here in property. We have looked at all potential options, but are not able to install an additional elevator due to the existing structure. In recent years we did complete a refurbishment of our elevators to make the existing ones we have at least a little more efficient. While it has increased efficiency overall, on busy days and at busy times, we do find ourselves with delays at times. The wait for elevators is certainly very frustrating, I can empathize with this. For this I sincerely apologize. Thank you for sharing your experience with us.Best regards,Hilton Vancouver Downtown Team

10/10 – Uitstekend

Carl

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient!
1 nacht verbleven in april 2024
Reactie van Hilton Vancouver Downtown op 15 apr 2024
Dear Carl,Thank you for your feedback! We're delighted our location met your needs. If you require further assistance, please don't hesitate to let us know.Best regards,Hilton Vancouver Downtown Team

8/10 – Goed

Reema

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Our room was awesome and service impeccable. Parking is self-park in underground garage for 39 CAD. Will be back!
1 nacht verbleven in april 2024
Reactie van Hilton Vancouver Downtown op 15 apr 2024
Dear Reema,Thank you for sharing your delightful experience! We appreciate your kind feedback and look forward to welcoming you back soon.Best regards,Hilton Vancouver Downtown Team

10/10 – Uitstekend

Justin

1 nacht verbleven in april 2024
Reactie van Hilton Vancouver Downtown op 6 mei 2024
Dear Justin,Thank you for the 5 stars. Have a wonderful day!Best regards,Hilton Vancouver Downtown Team

10/10 – Uitstekend

Andrew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Hilton Vancouver Downtown op 4 apr 2024
Dear Andrew,Thank you for the 5-star rating. Have a wonderful day!Best regards,Hilton Vancouver Downtown Team

10/10 – Uitstekend

Zhaoyi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Hilton Vancouver Downtown op 4 apr 2024
Dear Zhaoyi,Thank you for your 5-star rating. Have a fantastic day!Best regards,Hilton Vancouver Downtown Team

10/10 – Uitstekend

Gerred

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Hilton Vancouver Downtown op 2 apr 2024
Dear Gerred,Thank you! We're thrilled you enjoyed your stay. Have a fantastic day!Best regards,Hilton Vancouver Downtown Team

8/10 – Goed

John Paul

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff, Nice hotel, but limited public spaces and two elevators were insufficient for the number of floors.
2 nachten verbleven in maart 2024
Reactie van Hilton Vancouver Downtown op 2 apr 2024
Dear John,Thank you for sharing your experience with us. We value your feedback on our facilities and services. Your comments will help us improve for your future visits. We appreciate your choice in staying with us.Best regards,Hilton Vancouver Downtown Team

10/10 – Uitstekend

daryl, Seattle

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff at this Hilton is outstanding and welcome you like you are an old friend. Great location and nice rooms.
1 nacht verbleven in maart 2024
Reactie van Hilton Vancouver Downtown op 2 apr 2024
Dear Daryl,Thank you for sharing your delightful experience! We're thrilled to hear about the exceptional service, warm welcome, convenient location, and comfortable accommodations. We look forward to your next visit!Best regards,Hilton Vancouver Downtown Team

10/10 – Uitstekend

Daveiba

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It's so nice
1 nacht verbleven in maart 2024
Reactie van Hilton Vancouver Downtown op 28 mrt 2024
Dear Daveiba,Thank you for sharing your experience! We are delighted you enjoyed your time. Your feedback is truly valued. We look forward to welcoming you back soon!Best regards,Hilton Vancouver Downtown Team

10/10 – Uitstekend

Chantal

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay
1 nacht verbleven in maart 2024
Reactie van Hilton Vancouver Downtown op 28 mrt 2024
Dear Chantal,Thank you for sharing your experience with us. We are delighted you had a great stay. Your feedback is valuable to us, and we look forward to hosting you again.Best regards,Hilton Vancouver Downtown Team

10/10 – Uitstekend

Gohar

3 nachten verbleven in maart 2024
Reactie van Hilton Vancouver Downtown op 15 apr 2024
Dear Gohar,Thank you! We're thrilled you enjoyed your experience. Have an amazing day!Best regards,Hilton Vancouver Downtown Team

8/10 – Goed

Upul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Washrooms were very clean, to my expectations. Very convenient location. Only 2 elevators and small, have to wait long in rush hours, but it was ok.
1 nacht verbleven in maart 2024
Reactie van Hilton Vancouver Downtown op 28 mrt 2024
Dear Upul,Thank you for highlighting the cleanliness and convenience. We understand the elevator wait times can be challenging during peak hours. Your feedback is valuable for our improvements. We appreciate your stay with us.Best regards,Hilton Vancouver Downtown Team

8/10 – Goed

Srihitha, Markham

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
5 nachten verbleven in maart 2024
Reactie van Hilton Vancouver Downtown op 18 mrt 2024
Dear Srihitha,Thank you for sharing your experience. We appreciate your positive feedback and are delighted to hear about your pleasant stay. If you need further assistance, please don't hesitate to let us know. We look forward to welcoming you back!Best regards,Hilton Vancouver Downtown Team

10/10 – Uitstekend

Trish

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The valet were great. Friendly. The coffee was overpriced . Snacks overpriced Comfy beds. Breakfast buffet overpriced
1 nacht verbleven in maart 2024
Reactie van Hilton Vancouver Downtown op 18 mrt 2024
Dear Trish,Thank you for your detailed feedback. We're delighted you enjoyed the excellent service and comfy beds. Your comments on pricing are valuable; we'll use them to enhance the guest experience. We appreciate your choice of the accommodation.Best regards,Hilton Vancouver Downtown Team

10/10 – Uitstekend

Manik

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It’s convenient located in the downtown so everything is close by
3 nachten verbleven in maart 2024
Reactie van Hilton Vancouver Downtown op 18 mrt 2024
Dear Manik,Thank you for appreciating the central location of our hotel, making it convenient for you to access nearby attractions. We are delighted you chose our establishment for your stay!Best regards,Hilton Vancouver Downtown Team

8/10 – Goed

Lok Ting Emily

Good location
3 nachten verbleven in maart 2024
Reactie van Hilton Vancouver Downtown op 18 mrt 2024
Dear Emily,Thank you for sharing your feedback on our convenient location. We value your input and are delighted to hear you enjoyed it. If you have more to share, we're here to assist.Best regards,Hilton Vancouver Downtown Team

10/10 – Uitstekend

Emily

Excellent service.
1 nacht verbleven in maart 2024
Reactie van Hilton Vancouver Downtown op 4 mrt 2024
Dear Emily,Thank you for sharing your experience with us. We are thrilled to hear about your positive stay. Your feedback is truly valued and appreciated by our team!Best regards,Hilton Vancouver Downtown Team

10/10 – Uitstekend

Katia

Positief: Staat van de accommodatie en faciliteiten
Me encanto
2 nachten verbleven in februari 2024
Reactie van Hilton Vancouver Downtown op 28 feb 2024
Dear Katia,Thank you for your kind feedback. We are thrilled to hear you had a wonderful experience. Your satisfaction is our priority!Best regards,Hilton Vancouver Downtown Team

8/10 – Goed

Cheryl

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Hilton Vancouver Downtown op 28 feb 2024
Dear Cheryl,Thank you for the 4 stars. Enjoy your day!Best regards,Hilton Vancouver Downtown Team

10/10 – Uitstekend

Paula

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome staff
2 nachten verbleven in februari 2024
Reactie van Hilton Vancouver Downtown op 28 feb 2024
Dear Paula,Thank you for sharing your positive experience with our exceptional team. We appreciate your kind words and look forward to welcoming you back!Best regards,Hilton Vancouver Downtown Team

10/10 – Uitstekend

Douglas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Hilton Vancouver Downtown op 28 feb 2024
Dear Douglas,Wow, thank you for your 5-star rating. Hope your day is fantastic!Best regards,Hilton Vancouver Downtown Team

6/10 – Redelijk

Balpreet

1 nacht verbleven in februari 2024
Reactie van Hilton Vancouver Downtown op 28 mrt 2024
Dear Balpreet,Thank you for your feedback. We acknowledge the areas needing enhancement. For further assistance, please contact the hotel directly.Best regards,Hilton Vancouver Downtown Team

10/10 – Uitstekend

Renee

2 nachten verbleven in december 2023
Reactie van Hilton Vancouver Downtown op 20 feb 2024
Dear Renee,Thank you for the 5 stars. Have a great day!Best regards,Hilton Vancouver Downtown Team

10/10 – Uitstekend

Mark

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Hilton Vancouver Downtown op 20 feb 2024
Dear Mark,Wow, thank you for your 5-star rating. Hope your day is fantastic!Best regards,Hilton Vancouver Downtown Team

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a great long stay highly recommend
5 nachten verbleven in februari 2024
Reactie van Hilton Vancouver Downtown op 20 feb 2024
Dear John,Thanks for your positive review and recommendation! We appreciate you sharing your experience. We strive to provide exceptional service and a comfortable stay for all our guests. Let us know if there's anything else we can assist you with. We look forward to welcoming you back in the future!Best regards,Hilton Vancouver Downtown Team

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Would stay again!
1 nacht verbleven in februari 2024
Reactie van Hilton Vancouver Downtown op 20 feb 2024
Dear Michael,Thank you for sharing your experience with us! We appreciate your feedback and are delighted to hear that you had a wonderful stay. We look forward to welcoming you back in the future!Best regards,Hilton Vancouver Downtown Team

10/10 – Uitstekend

Wendy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Recommend eating here during your stay!
It was the perfect hotel for our short weekend vacation. I loved the hotel staff at the restaurant; the service was amazing!!
1 nacht verbleven in januari 2024
Reactie van Hilton Vancouver Downtown op 20 feb 2024
Dear Wendy,Thank you for your positive review and for recommending us! We're delighted to hear that you had a wonderful stay. Our restaurant team takes pride in delivering exceptional service, and we're glad they made your experience memorable. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future!Best regards,Hilton Vancouver Downtown Team

10/10 – Uitstekend

Lourdes

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I appreciated the friendliness of the hotel staff, they were very welcoming and approachable.
1 nacht verbleven in februari 2024
Reactie van Hilton Vancouver Downtown op 12 feb 2024
Dear Lourdes,Thank you for sharing your experience! We're delighted that our friendly and approachable staff made you feel welcome. Creating a warm and inviting atmosphere is our priority. We appreciate your feedback and hope to welcome you back in the future!Best regards,Hilton Vancouver Downtown Team

8/10 – Goed

Maryann

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
Everything was great from the checkin to checkout. Comfy bed, clean and good storage. Only disappointment was the room service hot breakfast. Delivered on time and as ordered but was cold.
1 nacht verbleven in februari 2024
Reactie van Hilton Vancouver Downtown op 12 feb 2024
Dear Maryann,Thank you for sharing your experience. We appreciate your feedback and are delighted to hear that you had a great stay with us. Our team takes pride in providing comfortable beds, clean rooms, and ample storage space. We apologize for the disappointment with the temperature of the room service breakfast. Your feedback is valuable, and we will address this issue with our team to ensure it doesn't happen again. We hope to have the opportunity to welcome you back in the future for an even better experience.Best regards,Hilton Vancouver Downtown Team

10/10 – Uitstekend

Daniela

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in januari 2024
Reactie van Hilton Vancouver Downtown op 12 feb 2024
Dear Daniela,Thank you! We're glad to hear you enjoyed your experience. Have an amazing day!Best regards,Hilton Vancouver Downtown Team

10/10 – Uitstekend

Joanne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent spot right next to The Centre for the Performing Arts. Staff was helpful and we didn’t have the usual nightmare parking experience in downtown Vancouver - underground parking for the hotel was easy to locate.
1 nacht verbleven in februari 2024
Reactie van Hilton Vancouver Downtown op 12 feb 2024
Dear Joanne,Thank you for your positive review! We appreciate you sharing your experience. We're glad you found our location convenient and the parking easy to locate. Our team is dedicated to ensuring a pleasant stay for our guests. We value your kind words and will pass them along. If there's anything else we can do for you, please let us know. We're here to assist!Best regards,Hilton Vancouver Downtown Team

10/10 – Uitstekend

Trina, Regina

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great lighting in the room and bathrooms. Nice to have a zoomed make up mirror.
3 nachten verbleven in februari 2024
Reactie van Hilton Vancouver Downtown op 12 feb 2024
Dear Trina,Thanks for sharing your experience! We're delighted to hear that you found the room and bathroom lighting to be excellent. We strive to create a comfortable and well-lit environment for our guests. If there's anything else you'd like to share, please let us know. We're here to assist you!Best regards,Hilton Vancouver Downtown Team

10/10 – Uitstekend

Saksham

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall had an excellent stay in the suite. Excellent panoramic views even at low floors. Excellent service. Barely any noise. Functional and large bathroom. HVAC was perfect. Room was clean and dust free. The only thing I was disappointed about was that despite the large sq ft, it wasn’t carefully thought of for families. The tiny fridge was filled with drinks making it hard to store own food. The king bed was comfortable but the sofa bed was pretty uncomfortable. Only two elevators so sometimes wait times were significant.
5 nachten verbleven in februari 2024
Reactie van Hilton Vancouver Downtown op 12 feb 2024
Dear Saksham,Thank you for choosing our hotel for your stay. We appreciate your review and are glad to hear that you had an excellent time in our suite with panoramic views and excellent service. We apologize for any inconvenience caused by the fridge and sofa bed. Your feedback is valuable to us, and we will consider it for future improvements. We understand that wait times for the elevators can be frustrating at times. We hope to have the opportunity to welcome you back in the future for an even better experience.Best regards,Hilton Vancouver Downtown Team

10/10 – Uitstekend

stacey, lake foreat park

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved the walkscore and amenities
1 nacht verbleven in februari 2024
Reactie van Hilton Vancouver Downtown op 12 feb 2024
Dear Stacey,Thank you for sharing your experience! We truly appreciate your feedback regarding the amenities. It's wonderful to know that you enjoyed our convenient location and excellent facilities. If there's anything else we can assist you with, please don't hesitate to let us know. We're here to help!Best regards,Hilton Vancouver Downtown Team

10/10 – Uitstekend

Nevaeh

Reisde met een groep
Positief: Netheid, voorzieningen
View was excellent, cleaning service, hotel room was amazing as well
2 nachten verbleven in februari 2024
Reactie van Hilton Vancouver Downtown op 6 feb 2024
Dear Nevaeh,Thank you for sharing your experience! We appreciate your positive feedback on the breathtaking view, exceptional housekeeping service, and the amazing hotel room. Providing a comfortable and enjoyable experience for our guests is our top priority. We hope to have the pleasure of welcoming you back in the future!Best regards,Hilton Vancouver Downtown Team