We arrived at 10:00am this morning after getting off a cruise. The walk from the cruise port is walkable, but on a slight hill. It took us about 15 minutes walking briskly.
Once we arrived, we were greeted by two very kind staff members. David assisted us, checking us in. Since regular check-in is not until 15:00 (3:00pm), he was kind enough to store our bags including backpacks. He furthermore offered us water and/ or coffee that is readily available in the lobby.
David also offered a map of Vancouver including interesting sights and restaurants around to make our trip more enjoyable.
He ensured us to call once the room was ready and assured us that our bags would be moved as soon as the room is ready.
Our room was ready at 14:45 (2:45pm). When we got back to the hotel, we were informed that we were upgraded from a Signature Corner Room to the Aura 1-Bedroom Suite. The Suite (1201) on the 12th floor is exquisitely furnished. We are thrilled to be staying in this wonderful Suite at the Loden Hotel.
Featuring a coffee bar with seating area, TV and sofa sectional, an amazing bathroom and comfortable king-bed in a gorgeous bedroom, this suite truly has everything one could ask for.
However, it is the small touches that make the stay truly special. The Loden offers a pillow menu, paying special attention to comfort and relaxation. The staff is incredibly attentive, assisting with ice for beverages or assisting with choosing coffee at the Nescafé coffee maker, and more.
