Een binnenzwembad

Beoordelingen van Metropolitan Hotel Vancouver

4 out of 5
Metropolitan Hotel Vancouver
645 Howe St., Vancouver, BC

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 572 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 316 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 68 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 27 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 18 van 1001 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,6/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in mei 2018

10/10 – Uitstekend

Joseph, Seattle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and the hotel is very clean, nice rooms, and super friendly & attentive staff.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Dawn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nothing further to add
1 nacht verbleven in mei 2024
Reactie van Louis op 15 mei 2024
Dear Dawn,Thank you for your 5/5 rating. We are glad to hear that you enjoyed your stay with us. We will share this rating with our entire team to celebrate the great guest experience we delivered. We look forward to welcoming you again.

10/10 – Uitstekend

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Rahul Sapra op 15 mei 2024
Dear John,Thank you for your 5/5 rating. We are glad to hear that you enjoyed your stay with us. We will share this rating with our entire team to celebrate the great guest experience we delivered. We look forward to welcoming you again.

10/10 – Uitstekend

Donna

Reisde met partner
Exception service with check in and room delivery.
1 nacht verbleven in mei 2024
Reactie van Rahul Sapra op 13 mei 2024
Dear Donna,Thank you for your 5/5 rating. We are glad to hear that you enjoyed your stay and the room delivery. We will share this with our entire team to celebrate the great guest experiences we delivered.

2/10 – Ontzettend slecht

Dawn

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
We still waiting to check in. There is a system error and they told us maybe an Hour.
1 nacht verbleven in mei 2024
Reactie van Rahul Sapra op 13 mei 2024
Dear guest,Thank you for your feedback. We apologize if your stay fell short of your expectations. Please contact the hotel directly if you have any further information to share with us.We look forward to welcoming you again and make sure it is a perfect stay.

8/10 – Goed

Johanna L, Waterloo

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay. The place is presently under some renovations, but our room was nice, new and clean and staff members were all great.
6 nachten verbleven in mei 2024
Reactie van Rahul Sapra op 10 mei 2024
Dear Johanna,Thank you for your 4/5 rating. We are glad to know that you enjoyed the stay despite some ongoing renovations. We will share this feedback with our entire team to make them aware of their hard work that you acknowledged.We look forward to welcoming you again soon.

10/10 – Uitstekend

Katherine, Huntington Beach

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel. Friendly staff. Loved the breakfast!
3 nachten verbleven in april 2024
Reactie van Rahul Sapra op 4 mei 2024
Dear Katherine,Thank you for your 5/5 rating. We are glad to know that you enjoyed your stay with us. We will share this feedback with our entire team to motivate them to continue their hard work. We will let the Diva restaurant know how much you enjoyed their breakfast.We wish to welcome you soon when travel brings you to the city.

6/10 – Redelijk

Victor

Positief: Netheid, personeel en service
1 nacht verbleven in mei 2024
Reactie van Rahul Sapra op 4 mei 2024
Dear Victor,Thank you for your 3/5 rating. We hope your stay was comfortable and we wish to welcome you back again to make that 3 in to a 5/5 rating.

8/10 – Goed

King-Chi

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Walkable from Canada Place. Front Desk staff is so nice to let us early check in. Room is clean and spacious. Higher floor has better views. Hope you could provide more towels at swimming pool and sauna room. There was no towel inside sauna and swimming pool when I was there, no staff on that floor, I need to go back to my room to get one.
2 nachten verbleven in april 2024
Reactie van Louis Lin op 1 mei 2024
Dear King-Chi, Thank you for your 4/5 feedback. We have noted your feedback and will use it to improve the level of service that we currently provide. We hope to welcome you again when travel brings you to the city.

10/10 – Uitstekend

Sable

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed the quiet atmosphere and the room service dining options.
2 nachten verbleven in april 2024
Reactie van Rahul Sapra op 29 apr 2024
Dear Sable,Thank you for your 5/5 rating. We are glad to hear that you enjoyed your stay with us and liked the quiet atmosphere and our in room dining options. We will share this feedback with our team to motivate them. We wish to welcome you soon when travel brings you to the city.

6/10 – Redelijk

John

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Guest services op 27 apr 2024
Dear John,Thank you for 3/5 rating. We are disappointed that the stay was not the best. We hope to use this as a reference for us to strive forward and deliver excellent service. We wish to welcome you again soon.

10/10 – Uitstekend

Tracie

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice. Nice Ed’s, great service. Yummy breakfast and gorgeous, clean pool! Would recommend!
2 nachten verbleven in april 2024
Reactie van Rahul Sapra op 15 apr 2024
Dear Tracie,Thank you for your 5/5 rating. We are glad to know that you enjoyed your stay with us. We will share this feedback with our entire team as a way of celebrating the great service we provided. We look forward to welcoming you back again.

10/10 – Uitstekend

Parker

1 nacht verbleven in april 2024
Reactie van Nijat Najafov op 10 mei 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Metropolitan Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our operations team as a way of celebrating the great guest experiences we delivered. We are glad you enjoyed the stay and have recommended us to others. I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Nijat NajafovSupervisorRooms Operationsnijat.najafov@marriott.com6046871122

8/10 – Goed

Wendy

3 nachten verbleven in april 2024
Reactie van Rahul Sapra op 4 mei 2024
Dear Wendy,Thank you for your 4/5 rating. We are glad to hear that you enjoyed your stay with us. We will share this with our team to ensure that they keep providing such service and hope to welcome you back.

10/10 – Uitstekend

Leigh

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Rahul Sapra op 10 apr 2024
Dear Leigh,Thank you for your 5/5 rating. We are glad to hear that you enjoyed your stay with us. We will share this feedback with our team to celebrate your great experience. We look forward to welcoming you back.

10/10 – Uitstekend

Peter

Positief: Netheid, personeel en service en voorzieningen
Super friendly staff, fantastic location in the heart of downtown and close to bus and metro links. Good selection of eateries in the vicinity (all within walking distance) and close to the state art gallery and the VSO. Restaurant in the hotel is a bit corporate and completely devoid of life or atmosphere, so do yourself a favour, take a sort walk, there is life everywhere else.
8 nachten verbleven in maart 2024
Reactie van Neal Chowdhury op 2 apr 2024
Dear Peter,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Metropolitan Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire operations team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback and hopefully we see you again to provide you with a perfect stay. We hope to welcome you again soon.

10/10 – Uitstekend

GENEVA

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
The staff were great, loved the room, their restaurant was yummy, it’s super close to everything. Great place.
2 nachten verbleven in maart 2024
Reactie van Neal Chowdhury op 26 mrt 2024
Dear Geneva,Thank you for your 5/5 rating. We are glad to hear that you enjoyed your stay with us. We will share this review with the entire team to celebrate the great guest experiences we delivered. We look forward to welcoming you again.

10/10 – Uitstekend

Dennis

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, nice clean room
1 nacht verbleven in maart 2024
Reactie van Neal Chowdhury op 26 mrt 2024
Dear Dennis,Thank you for your 5/5 rating. We are glad to hear that you enjoyed your stay with us. We will share this review with the entire team to celebrate the great guest experiences we delivered. We look forward to welcoming you again.

10/10 – Uitstekend

Andrea

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Kind staff. Great restaurant Clean lovely room
1 nacht verbleven in maart 2024
Reactie van Neal Chowdhury op 26 mrt 2024
Dear Andrea,Thank you for your 5/5 rating. We are glad to hear that you enjoyed your stay with us. We will share this review with the entire team to celebrate the great guest experiences we delivered. We look forward to welcoming you again.

10/10 – Uitstekend

Terry

Positief: Netheid
1 nacht verbleven in maart 2024
Reactie van Neal Chowdhury op 20 mrt 2024
Dear Terry,Thank you for your 5/5 rating. We are glad to hear that you enjoyed your stay with us. We will share this review with the entire team to celebrate the great guest experiences we delivered. We look forward to welcoming you again.

10/10 – Uitstekend

Mimi

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Christian was amazing and extremely accommodating during our stay.
2 nachten verbleven in maart 2024
Reactie van Neal Chowdhury op 18 mrt 2024
Dear Mimi,Thank you for your 5/5 rating. We are glad to hear that you enjoyed your stay with us. We will share this review with the entire team to celebrate the great guest experiences we delivered. We look forward to welcoming you again.

10/10 – Uitstekend

Brook

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Rahul Sapra op 16 mrt 2024
Dear Brook,Thank you for your 5/5 rating. We are glad to hear that you enjoyed your stay with us. We will share this review with the entire team to celebrate the great guest experiences we delivered. We look forward to welcoming you again.

10/10 – Uitstekend

William

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely fantastic experience here, will definitely return!
1 nacht verbleven in maart 2024
Reactie van Nijat Najafov op 14 mrt 2024
Dear William,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Metropolitan Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire operations team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback and hopefully we see you again to provide you with a perfect stay.We hope to welcome you again soon.Sincerely,Guest Services

10/10 – Uitstekend

Debbie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Nijat Najafov op 14 mrt 2024
Dear Debby Fonseca,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Metropolitan Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire operations team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback and hopefully we see you again to provide you with a perfect stay.We hope to welcome you again soon.Sincerely,Guest Experience Team

10/10 – Uitstekend

Sarah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice hotel and excellent service!
1 nacht verbleven in maart 2024
Reactie van Neal Chowdhury op 4 mrt 2024
Dear Sarah,Thank you for your 5/5 rating. We are happy to hear that you enjoyed your stay with us. This rating is reflective of the great guest experience we were able to provide you. We hope to welcome you back when travel brings you to the ci

10/10 – Uitstekend

Donald

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing service
1 nacht verbleven in maart 2024
Reactie van Neal Chowdhury op 4 mrt 2024
Dear Donald,Thank you for your 5/5 rating. We are glad to hear that you enjoyed your stay with us. We will share this with our team to celebrate the great guest experiences we delivered.We hope to continue delivering the same quality of service the next time you plan on visiting Vancouver.

10/10 – Uitstekend

Amin

We very happy Next time we will be stay over there again
2 nachten verbleven in februari 2024
Reactie van Neal Chowdhury op 4 mrt 2024
Dear Amin,Thank you for your 5/5 rating. We are happy to hear that you enjoyed your stay with us. This rating is reflective of the great guest experience we were able to provide you. We hope to welcome you back when travel brings you to the ci

2/10 – Ontzettend slecht

Claude

1 nacht verbleven in februari 2024
Reactie van Neal Chowdhury op 26 mrt 2024
Dear Claude, thank you for taking the opportunity to rate your recent stay with Metropolitan Hotel. Providing a high-level of service and helpfulness is what we work to provide to all of our guests, and I do apologize that we were not able to meet up to that standard for your stay. Should there be any concerns you wish to address to help us improve, please do not hesitate to contact us and let us know. Thank you again for staying with us and we are looking forward to hearing your feedback.

10/10 – Uitstekend

Jennifer

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very friendly & helpful. The hotel was clean & had a nice restaurant. The hotel was walkable for everywhere we wanted to go.
2 nachten verbleven in februari 2024
Reactie van Rahul Sapra op 23 feb 2024
Dear Jennifer,Thank you for your 5/5 feedback and rating. We are glad to know that you enjoyed your stay with us. I am happy that our staff was able to make your stay as comfortable as possible. We hope to welcome you back when travel brings you to the city.

10/10 – Uitstekend

Viktoriya

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Rahul Sapra op 26 feb 2024
Dear Viktoriya,Thank you for your 5/5 rating. We are happy to hear that you enjoyed your stay with us. This rating is reflective of the great guest experience we were able to provide you. We hope to welcome you back when travel brings you to the city.

10/10 – Uitstekend

Vladislavs

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really enjoyed the stay! The rooms were very clean and the beds real cozy! The staff was real helpful and friendly! In the morning we decided to check out the Diva restaurant downstairs and were pleasantly surprised - for our party of 5 it was very reasonably priced! We even got to use our $50CAD credit! Kids also enjoyed the pool! Would definitely stay there again!
1 nacht verbleven in februari 2024
Reactie van Rahul Sapra op 23 feb 2024
Dear Vladislavs,Thank you for 5/5 rating and an awesome review. We are delighted to hear that you and the kids enjoyed the stay from the room to the restaurant. We will share this feedback with our entire team as a gesture of celebrating the great guest experiences we delivered.We look forward to welcoming you back in the future.

10/10 – Uitstekend

Bradley

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good, quiet stay with friendly staff. The kids enjoyed the pool area.
2 nachten verbleven in februari 2024
Reactie van Rahul Sapra - Room Operations Supervisor op 20 feb 2024
Dear Bradley,Thank you for your 5/5 rating. We are glad to hear that you enjoyed your stay with us. We are happy to know that your kids enjoyed the pool area during your stay and the staff left an everlasting impression on you.We hope to welcome you again when travel brings you to the city.

6/10 – Redelijk

Sharman, Chilliwack

1 nacht verbleven in februari 2024
Reactie van Rahul Sapra op 20 feb 2024
Dear Sharman,Thank you for your 3/5 feedback. We have noted your feedback and will use it to improve the level of service that we currently provide.We hope to welcome you again when travel brings you the city.

6/10 – Redelijk

Sharman

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
The bed was amazing in the room I was in it felt like sleeping on a cloud, It was so soft thank you Stephanie hopefully I got her name correct she was amazing to me. The second room the bed was very hard and they didn't sleep well in it. When trying to go in the pool, it was very hard to get any blue towels.has there was none constantly every time you would want to go swimming. I also found some of the staff very friendly, and some that just had no interest in dealing with me. Part of me felt very welcome but part of me didn't. also, when it comes to the room service, they didn't have all the food options when get food, and then when it was hard to call down the first night there we went to the restaurant the night staff were awesome breakfast the next morning was awesome. She was fantastic. at dinner time later that day on Saturday was not very great. I did not know we needed renovations? It didn't feel that welcoming at that time the more than of leaving breakfast was good. I also find it hard to get extra towels when you have extra people in the room. it took me to go to three different people to finally get towels. my room was cold the first night because I did not know how to use the thermostat, but that was my own fault. Then I figured it out and it was great for having a warm room finally. I do hopefully try it again soon. The food prices were very reasonable, the mango cheesecake was delicious. But thank you for having me and my family there
Reactie van Rahul Sapra op 19 feb 2024
Dear Sharman,Thank you for your 3/5 rating. We are glad to hear that you enjoyed your stay and are happy to know that Stephanie made your stay amazing. We will share this feedback with our team at the front desk and the restaurant to celebrate the great guest experience we delivered. We have noted your information about the bed being different in the two rooms. I apologize for any inconvenience caused. We will also use this scenario as an opportunity to make sure all our staff are keen and offering the highest level of service.We look forward to welcoming you again, when travel brings you to the city.

10/10 – Uitstekend

Aurelio

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excelente Hotel y ubicación
Confortable las habitaciones, gimnasio, piscina y restaurante
2 nachten verbleven in februari 2024
Reactie van Rahul Sapra op 19 feb 2024
Dear Aurelio,Thank you for your 10/10 rating. We are glad to hear that you enjoyed your stay with us. We will share this with our team to celebrate the great guest experiences we delivered.We hope to continue delivering the same quality of service the next time you plan on visiting Vancouver.

10/10 – Uitstekend

Kate

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
2 nachten verbleven in februari 2024
Reactie van Neal Chowdhury op 17 feb 2024
Dear Kate, Thank you for your 5/5 review. We look forward to welcoming you back again soon!

8/10 – Goed

Lea

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Neal Chowdhury op 12 feb 2024
Dear Johnathan, Thank you for your 8/10 review. We look forward to welcoming you back again soon!

10/10 – Uitstekend

Beth

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is just a fantastic hotel. The rooms are extremely well laid out and compfortable. The staff is welcoming and friendly and the restaurant has a nice atmosphere and the food is really good. I can't think of anything that would make it better. Outstanding!
1 nacht verbleven in februari 2024
Reactie van Rahul Sapra op 10 feb 2024
Dear Beth,Thank you so much for taking the time to share your wonderful feedback with us! We are delighted to hear that you had such a fantastic experience during your stay at our hotel.Your kind words about our comfortable rooms, welcoming and friendly staff, and the enjoyable atmosphere in our restaurant truly warm our hearts. We strive to create a memorable and positive experience for all our guests, and it's immensely rewarding to know that we succeeded in making your stay outstanding.We look forward to welcoming you again.

10/10 – Uitstekend

Juan

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing location and comfortable and luxurious place.
3 nachten verbleven in februari 2024
Reactie van Neal Chowdhury op 7 feb 2024
Dear Juan,Thank you for your 5/5 rating. We are delighted to hear that you enjoyed your stay with us. We will share this with our team to celebrate your wonderful words for our staff and facilities. We look forward to welcoming you again in the future.

10/10 – Uitstekend

Elizabeth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly service, very clean and the beds were so comfortable
1 nacht verbleven in februari 2024
Reactie van Rahul Sapra op 4 feb 2024
Dear Elizabeth,Thank you for your 5/5 rating. We are delighted to hear that you enjoyed your stay with us. We will share this with our team to celebrate your wonderful words for our staff and facilities. We look forward to welcoming you again in the future.

10/10 – Uitstekend

Joseph

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A beautiful hotel in a great location. The Diva at the Met restaurant in the hotel was excellent.
1 nacht verbleven in januari 2024
Reactie van Rahul Sapra op 3 feb 2024
Dear Joseph,Thank you for your 5/5 rating. We are delighted to hear that you enjoyed your stay with us. We will share this feedback with our operations team especially Diva to celebrate the great guest experiences we delivered. We are glad that you liked the hotel for its location as well. We look forward to welcoming you again.

10/10 – Uitstekend

Donald

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Rahul Sapra op 30 jan 2024
Dear Donald,Thank you for your 10/10 review. We are delighted to hear that you enjoyed your stay with us at the Metropolitan Hotel. We will share your review with our entire operations team to celebrate the great guest experiences we delivered.We hope to welcome you again when travel brings you to the city.

10/10 – Uitstekend

Jaimie

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Rahul Sapra op 29 jan 2024
Dear Jaimie,Thank you for your 10/10 review. We are delighted to hear that you enjoyed your stay at the Metropolitan Hotel. Your review is a motivation for us to continue delivering the excellent guest service we strive for.Once again thank you for your review. We hope to welcome you again soon.

10/10 – Uitstekend

daniela fernanda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Esta súper céntrico , todos son muy amables y esta muy limpio y bonito
2 nachten verbleven in januari 2024
Reactie van Guest services op 23 jan 2024
Dear Ms. Fernanda,Thank you for your 5/5 rating. We are pleased to hear that you enjoyed your stay with us. We strive to provide excellent services and your review is a justification to that. We wish to welcome you back when travel brings you to the city.

10/10 – Uitstekend

Darren

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to visit
2 nachten verbleven in januari 2024
Reactie van Guest Services op 22 jan 2024
Dear Darren,Thank you for your 5 out of 5 rating.We are glad to hear that you enjoyed your stay with us and we were able to deliver excellent service during your stay.We look forward to welcoming you back.

10/10 – Uitstekend

Toni

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We are Vancouverites but wanted to stay downtown as we were taking in a show at Queen Elizabeth Theatre. We frankly chose the Metropolitan for its location but was very pleasantly surprised to discover it is also very luxe and stylishly modern! The front desk staff was super attentive and welcoming and made sure we had a beautiful, quiet room on a high floor. All in all, would definitely recommend this hotel.
1 nacht verbleven in januari 2024
Reactie van Room Operations Supervisor op 20 jan 2024
Dear Toni,Thank you for your 5/5 rating. We loved reading everything you wrote for our hotel and the staff. We are glad that you enjoyed your stay with us, and we made your stay a memorable one. We will be happy to host you again when travel brings you to the city.

10/10 – Uitstekend

Jonathon

I was booked in for one night, but due to airline delays and then a cancellation, I didn't make it to Vancouver on the day I booked. So I didn't actually stay at the hotel, but the service and responsiveness from the hotel's staff as I was updating them in real time with my airline delays (Neal, Rahul and Justin) was absolutely perfect, I'll definitely stay here the next time I'm in Vancouver.
1 nacht verbleven in januari 2024
Reactie van Neal Chowdhury op 20 jan 2024
Dear Jonathon,Thank you for your 5/5 rating.We are glad to hear that you enjoyed your stay with us. This review will be shared with our entire team to celebrate the great guest service we delivered.Once again, thank you for your feedback and we wish to see you again when travel brings you to the city.

10/10 – Uitstekend

Alberto, Toronto

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Neal Chowdhury op 18 jan 2024
Dear Alberto,Thank you for your 5/5 rating.We are glad to hear that you enjoyed your stay with us. This review will be shared with our entire team to celebrate the great guest service we delivered.Once again, thank you for your feedback and we wish to see you again when travel brings you to the city.

10/10 – Uitstekend

Ryan

1 nacht verbleven in december 2023
Reactie van Neal Chowdhury op 9 jan 2024
Dear Ryan,Thank you for your 10/10 rating.We are glad to hear that you enjoyed your stay with us. This review will be shared with our entire team to celebrate the great guest service we delivered.Once again, thank you for your feedback and we wish to see you again when travel brings you to the city.