Hi Paul, We are pleased you enjoyed the ambience, service and surroundings of the hotel, and that you had overall favorable comments and ratings of our services and accommodations. Thank you for your kind words, our goal is to make each visit an enjoyable and memorable one, we strive to provide excellent service to our guests, and hope we have the opportunity to welcome you back in the future!

Dear Peter,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Thomas,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Rosemary,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Gertrude,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Stuart,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Cicely,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Barry,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Martha,Thank you for sharing your feedback! We are glad to hear that you enjoyed your stay at the Pan Pacific.It's wonderful to know that you found our staff to be friendly and our hotel restaurant to be nice. We appreciate your comments about the cleanliness and overall ambiance of the hotel, although we'll certainly take note of your observation about the decor.We're also pleased that you found our location convenient for shopping and dining. Regarding the outside area in front of the hotel, we understand that it can get busy with cruise ships, but we're glad to hear that you found it well organized.We appreciate your recommendation and look forward to welcoming you back for another stay in the future!Warm regards,

Dear Anthony,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Gary,Thanks a bunch for the stellar rating! We're thrilled to hear that you had such a fantastic experience during your stay with us. Our team works hard to provide top-notch service, and it's wonderful to hear that their efforts made your stay memorable. We're also glad to know that our location near the cruise terminal was convenient for you. If there's anything else we can do to make your next stay even better, just let us know. We can't wait to welcome you back for another great visit!Warm regards,

Good day Catherine,Thank you so much for your wonderful review! We're absolutely delighted to hear that the Pan Pacific Vancouver continues to be a favorite for you over the years. It's fantastic to know that you were impressed by our efficient check-in process and the friendly service provided by our bell staff. We're thrilled that our location was perfect for your pre-cruise needs. Your continued support means the world to us, and we can't wait to welcome you back for many more memorable stays in the future!Warm regards,

Dear Carly,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Good day Garrett,Thank you so much for the fantastic review! We're thrilled to hear that you had such a wonderful experience during your stay at the Pan Pacific Vancouver. Your kind words truly mean a lot to us, and we can't wait to welcome you back for another fantastic stay in the future! If there's anything specific that made your visit memorable or if you have any feedback to share, please feel free to reach out. See you soon!Warm regards,

Dear Robin Stonelle,Thank you for your perfect rating and lovely feedback! We are delighted to hear that you loved the harbour views and walking area during your stay with us.Providing captivating views and convenient access to scenic walking areas is something we strive for, and we're thrilled that we could enhance your experience in this way.Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay in the future!Thank you.Warm regards,

Dear Kris,Thank you for your perfect rating and wonderful feedback! Being considered the best hotel in Vancouver is an honor, and we're delighted that we could make your stay memorable.Your satisfaction is our top priority, and we truly appreciate your kind words. We look forward to the opportunity to welcome you back for another exceptional stay in the future!Thank you.Warm regards,

Dear Greg,Thank you for your perfect rating and positive feedback! We are thrilled to hear that you had a great experience during your stay with us. It's wonderful to know that you found our hotel conveniently located near surrounding amenities and that you had positive interactions with our staff.We look forward to welcoming you back for another fantastic stay in the future!Warm regards,

Dear David,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Diane,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced due to the lack of soundproofing in your room. It's disappointing to hear that you were disturbed by noise, especially from neighboring guests. We understand the importance of a peaceful environment for a comfortable stay, and we regret that we fell short in providing this during your visit.Please know that we take your comments seriously, and we will address the issue of soundproofing to ensure that future guests do not encounter similar disturbances. Your comfort and satisfaction are our top priorities, and we appreciate your patience and understanding.We value your input and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,

Dear Phronsie,Thank you so much for your perfect rating and wonderful feedback! We are thrilled to hear that you really enjoyed your stay at The Pan Pacific Vancouver. Providing clean rooms, excellent service, and delicious room service meals is our priority, and we are delighted that we could meet your expectations in these areas. It is fantastic to hear that you found our location convenient and easy to navigate within the city. We strive to ensure that our guests have a seamless experience exploring all that Vancouver has to offer.We greatly appreciate your kind words about our staff's courtesy and helpfulness. Delivering exceptional service is at the heart of what we do, and we're so pleased that our team made your stay memorable.Thank you once again for your glowing review and five-star rating! We can't wait to have the pleasure of welcoming you back for another exceptional stay.Warm regards,

Thank you for your perfect rating and kind words! We are thrilled to hear that you had a wonderful experience during your stay with us. Providing exceptional service and ensuring cleanliness are our top priorities, and we're delighted that our staff and facilities met your expectations. We're also glad that you enjoyed the beautiful views from our hotel.Your feedback means a lot to us, and we truly appreciate your recognition of our efforts. We look forward to welcoming you back for another fantastic stay in the future.Warm regards,

Jennifer,Thank you for your five-star rating! We're delighted to see that you had a wonderful experience during your stay at the Pan Pacific Vancouver. Your satisfaction is our top priority, and we're thrilled that you enjoyed your time with us. If there's anything specific that made your visit exceptional or if you have any feedback to share, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future!Warm regards,

Dear Tyler,Thank you for your positive review! Providing our guests with breathtaking views and a convenient location is a priority, and we're delighted that we met your expectations in these aspects.Your satisfaction is important to us, and we appreciate your kind words. We look forward to welcoming you back for another exceptional stay in the future.Warm regards,

Dear Kate,Thank you for your perfect rating and wonderful feedback! It's fantastic to know that you enjoyed the unbeatable views and prime location of our hotel. Providing our guests with memorable experiences is our top priority, and we're delighted that we exceeded your expectations in this regard.Your satisfaction means the world to us, and we can't wait to welcome you back for another fantastic stay in the future!Thank you.Warm regards,

Dear Sebastien,Thank you for your feedback and for choosing to stay with us. We are delighted to hear that you found our hotel to be a very nice place.We apologize for any delay you experienced in being helped at the front desk. Your time is valuable, and we understand the importance of prompt service. We'll review our staffing and procedures to ensure that we can provide more efficient service to our guests in the future.We appreciate your valuable feedback, and we hope to have the opportunity to welcome you back for another pleasant stay.Warm regards,

Dear Kim,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear John,Thank you for your feedback. We're sorry to hear that your experience fell short of expectations.If there are any specific issues or areas where we can improve, please let us know. Your feedback is invaluable to us, and we're committed to addressing any concerns to ensure a better experience for you and our future guests.We hope to have the opportunity to welcome you back and provide a more enjoyable stay in the future.Warm regards,

Dear Debbie,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Rhonda,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Angel,Thank you for your perfect rating! We are delighted to hear that you found our hotel to be a good option for cruise passengers. Providing convenience and comfort to our guests, especially those embarking on cruises, is important to us.We value your feedback and look forward to welcoming you back for another wonderful stay in the future!Warm regards,

Dear Christine,We are thrilled to receive your perfect rating! It is fantastic to hear that you found our rooms to be nice during your stay. Providing a comfortable and inviting environment for our guests is something we take great pride in.We look forward to the opportunity to welcome you back for another enjoyable stay in the future!Warm regards,

Dear David,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Bev,Thank you for your perfect rating! We are glad to hear that our hotel was convenient for accessing your cruise. Providing easy access to cruise terminals is something we strive for to make our guests' travels as smooth as possible.We understand your concern about pricing, and we always aim to offer competitive rates while providing the best possible service and amenities. We appreciate your feedback.We value your input and hope to have the opportunity to welcome you back for another great stay in the future!Warm regards,

Dear Sajid,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Mohamed,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Lisa,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Li,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Priya,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Pratima,We sincerely apologize for the disappointing experience you had during your recent stay with us. Cleanliness and exceptional service are paramount to us, and we regret that we fell short of meeting your expectations in both regards.Regarding the cleanliness issue with the towel, please rest assured that we take cleanliness very seriously, and we will address this matter with our housekeeping team to ensure that it doesn't happen again in the future.Additionally, we understand your frustration with the incident in our lounge area. We sincerely regret that, due to high occupancy on the day of your visit, we were unable to extend an exception. If circumstances had allowed, we would have been delighted to provide you with access to the lounge, despite its exclusivity for guests who have booked rooms with lounge access.We deeply regret any discomfort or embarrassment caused, and your feedback regarding this interaction will be shared with our management team for further review and training purposes.We understand your frustration and disappointment, especially given your efforts to recommend our hotel to your friends. We sincerely apologize for failing to meet your expectations and for any inconvenience caused. If there's anything we can do to regain your trust and make amends, please don't hesitate to reach out to our management team directly.We appreciate your feedback and the opportunity to address these issues. We hope you'll reconsider and give us another chance to provide you with the exceptional experience you deserve.Warm regards,

Dear Robbie,Thank you for your perfect rating! We are delighted to hear that you had an excellent experience during your stay with us. Providing exceptional service and amenities is our top priority, and we're thrilled that we met your expectations.If there's anything specific that made your stay particularly enjoyable, or if there's anything we can do to make your next visit even better, please do not hesitate to let us know. We value your feedback and look forward to welcoming you back for another wonderful stay in the future!Warm regards,

Dear Sandy,Thank you for your perfect rating and kind words! We are thrilled to hear that you had a great experience staying with us and found our location convenient for your needs. Providing a comfortable and convenient stay for our guests is our priority, and we're delighted that we could meet your expectations.We appreciate your feedback and look forward to welcoming you back for another wonderful stay in the future!Warm regards,

Dear elizabeth,,Thank you for sharing your feedback with us. We're disappointed to hear that you encountered issues with obtaining additional pillows and a cot during your stay.Please accept our sincerest apologies for any inconvenience or frustration this may have caused you. Providing prompt and helpful service is important to us, and we regret that we did not meet your needs in this regard. We will address your concerns with our team to ensure that we improve in these areas moving forward.We truly value your patronage and hope that you'll consider giving us another opportunity to provide you with the outstanding service that we strive for. Thank you again for your feedback, and we hope to have the opportunity to welcome you back for a more positive experience in the future.Warm regards,

Dear Rubyna,Thank you for your perfect rating! We are thrilled to hear that you had an excellent experience during your stay with us. Providing top-notch service and amenities is our goal, and we're delighted that we met your expectations.We value your feedback and look forward to welcoming you back for another wonderful stay in the future!Warm regards,

Dear Buena,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Vuttiphong,Thank you for taking the time to share your stay experience with us.While we wish you had a better experience, please accept our sincere apologies for the disappointments you encountered during your stay. Your constructive comments have certainly been noted and are being addressed. We appreciate your feedback as it helps us to improve our service and guest stay experience.Please don't hesitate to reach out should I be able to assist any further.We sincerely look forward to welcoming you back at Pan Pacific Vancouver in the near future.Sincerely yours,Pan Pacific Vancouver Team

Dear Julie,Thank you for taking the time to share your stay experience with us.While we wish you had a better experience, please accept our sincere apologies for the disappointments you encountered during your stay. Your constructive comments have certainly been noted and are being addressed. We appreciate your feedback as it helps us to improve our service and guest stay experience.Please don't hesitate to reach out should I be able to assist any further.We sincerely look forward to welcoming you back at Pan Pacific Vancouver in the near future.Sincerely yours,Pan Pacific Vancouver Team

Dear Sevilla,Thank you for taking the time to share your stay experience with us.While we wish you had a better experience, please accept our sincere apologies for the disappointments you encountered during your stay. Your constructive comments have certainly been noted and are being addressed. We appreciate your feedback as it helps us to improve our service and guest stay experience.Please don't hesitate to reach out should I be able to assist any further.We sincerely look forward to welcoming you back at Pan Pacific Vancouver in the near future.Sincerely yours,Pan Pacific Vancouver Team

Dear Dalene,Thank you for taking the time to share your stay experience with us.While we wish you had a better experience, please accept our sincere apologies for the disappointments you encountered during your stay. Your constructive comments have certainly been noted and are being addressed. We appreciate your feedback as it helps us to improve our service and guest stay experience.Please don't hesitate to reach out should I be able to assist any further.We sincerely look forward to welcoming you back at Pan Pacific Vancouver in the near future.Sincerely yours,Pan Pacific Vancouver Team

Dear John,Thank you for your glowing review! We are thrilled to hear that you enjoyed your stay with us and found our location to be perfect for your in-between cruises stay. It is wonderful to know that our staff made a positive impression on you with their brilliance. Providing exceptional service is our top priority, and we are delighted that our team exceeded your expectations.We truly appreciate your kind words and your recommendation. It was a pleasure to have you as our guest, and we hope to welcome you back for another fantastic stay in the future. If there is anything we can do to make your next visit even more enjoyable, please do not hesitate to let us know. We look forward to seeing you again soon!Warm regards,

Dear Stephanie, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,