Exterieur
Beschikbaarheid controleren

Beoordelingen van Hotel Arlecchino

3 out of 5
Hotel Arlecchino
Fondamenta Delle Burchielle, Santa Croce 390, Venice, VE

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 549 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 332 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 92 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 21 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 1002 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,4/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 ā€“ Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Schoon, netjes en vriendelijk personeel.
2 nachten verbleven in augustus 2021
Reactie van The hotel Management op 15 aug 2021
Thank you for your precious review. Your feedback and your opinion are very important to us, since we always try to do our best in order to fulfil guests' needs and expectations. Best regards The hotel Management

10/10 ā€“ Uitstekend

eline

1 nacht verbleven in juli 2021
Reactie van The hotel Management op 31 jul 2021
Thank you for your precious review. Your feedback and your opinion are very important to us, since we always try to do our best in order to fulfil guests' needs and expectations. Best regards The hotel Management

8/10 ā€“ Goed

peter, roeselare

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ideale ligging maar een beetje klein
Vriendelijk en vlot onthaal. Goede ligging vlak bij de Piazzale Roma. Goede bedden. Een beetje rumoerige kamers aan de waterkant. We vonden alles een beetje te klein: de kamer, de badkamer, de ontbijtzaal... Waarom hangt er geen douchegordijn? Na een douche was alles nat. In de minibar is gratis water beschikbaar en dat werd iedere dag aangevuld. De wifi in de kamer was niet snel. Het ontbijt was uitgebreid en het personeel was altijd bereid om een espresso, cappuccino,... klaar te maken.

8/10 ā€“ Goed

Chris, Delft

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Leuk hotelletje met erg aardig personeel
Het hotel ligt heel dicht bij Piazza Roma, zodat elke vorm van transport op loopafstand is. Het personeel is heel vriendelijk en behulpzaam, en ze spreken diverse talen. Wij hadden een kleine, maar zeer schone kamer met een goed bed. Een uitgebreid ontbijtbuffetje maakte het compleet. Wel wat verouderd , maar zeker met veel charme.

8/10 ā€“ Goed

Christina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our room was clean but was very small. The area outside was quite busy and thus noisy throughout the day and night. The location was good - near the train and bus station.
2 nachten verbleven in april 2024
Reactie van front desk op 16 apr 2024
Dear guest,Thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. Our goal is to improve our service and make it worth it for everybody who chooses our hotel. We appreciate your feedback as it will help us identify problems and find the right solutions in order to ensure our guestsā€™ satisfaction.We really hope that you can give us another opportunity and visit us another time so we can show you that we really care about not disappointing the expectations of our guests.Kind regards, Hotel Arlecchino

10/10 ā€“ Uitstekend

Tanya, Hanover Park

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Marco was a huge help and very nice. The room was quiet and very clean. We even found an Easter Basket on our bed after a day of running around Venice.
2 nachten verbleven in maart 2024
Reactie van Marco op 3 apr 2024
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 ā€“ Uitstekend

Kinsey

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved staying at Hotel Arlecchino during our 2 days in Venice. The hotel was very clean and staff were great. If youā€™re getting up early for any tours or just want the convenience, adding in the breakfast at the next door sister property is wonderful.
2 nachten verbleven in maart 2024
Reactie van FRONT DESK op 26 mrt 2024
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 ā€“ Uitstekend

Jose

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place and very near to one the grand canal here in Venice. Walking distance to nearby restaurants and shops.
1 nacht verbleven in maart 2024
Reactie van FRONT DESK op 20 mrt 2024
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 ā€“ Uitstekend

Nicola

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Hotel Arlecchino Staff op 18 mrt 2024
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

6/10 ā€“ Redelijk

Harjeet

Rooms are very small but the staff very cooperating so if looking for with family not enough thx
1 nacht verbleven in januari 2024

8/10 ā€“ Goed

LAI KA KELVIN

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

10/10 ā€“ Uitstekend

Laurie, Mississauga

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel Arlecchino was closing the next day for the season which wasnā€™t an issue as they seamlessly transferred us to their sister hotel next door the Hotel Olympia Both hotels were lovely, room was amazing, staff at both hotels were fantastic!! Would definitely recommend either hotel
2 nachten verbleven in december 2023

10/10 ā€“ Uitstekend

Patricia jorajay

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
bonito
todo muy bien, la habitaciĆ³n muy pequeƱa, es lo Ćŗnico que me pareciĆ³ un poco mal, el personal excelente y los alimentos un poco caros
1 nacht verbleven in november 2023

8/10 ā€“ Goed

Daria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023

8/10 ā€“ Goed

Jeff

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel had pretty large rooms for Italy, provided porters to the train station for a fee. Also provided pickup at the airport for 70 euros. Great location to explore.
3 nachten verbleven in november 2023

6/10 ā€“ Redelijk

Salvador

Reisde met een groep
Positief: Netheid
Bem localizado, porƩm sem conforto
O hotel estĆ” bem localizado, perto da estaĆ§Ć£o Santa LĆŗcia e da PraƧa Roma. PorĆ©m, o funcionĆ”rio que nos atendeu nĆ£o nos ajudou e foi brusco em suas informaƧƵes. O cafĆ© da manhĆ£ tem de ser realizado no hotel ao lado. O quarto Ć© pequeno, sem conforto, mas com um excelente banheiro.
2 nachten verbleven in november 2023

10/10 ā€“ Uitstekend

Joanna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My husband and I really enjoyed our stay at Hotel Arlecchino - very quick 5 minute walk to the bus station (helpful since we had to catch a 5am bus!) and everything was clean and comfortable. Very easy to walk the entire island (most major tourist attractions are about a 20 minute walk away). Would definitely stay here again!
3 nachten verbleven in november 2023
Reactie van Marco C./front desk op 4 dec 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards

10/10 ā€“ Uitstekend

Susan

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Wonderful place to stay. Staff was friendly and helpful.
2 nachten verbleven in november 2023
Reactie van FRONT DESK - HOTEL ARLECCHINO op 24 nov 2023
Thank you very much, we are looking forward to receiving you next time!Best regards

10/10 ā€“ Uitstekend

Maria I

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
They let us check in early, and they allow you to leave your luggage at the front desk after check out. We could not figured out the AC, no matter what we did it was hot air. We paid for breakfasts buffet at hotel Olimpia and then found many places with very affordable breakfast around the hotel. Overall was very good place.
1 nacht verbleven in november 2023
Reactie van FRONT DESK op 23 nov 2023
Dear Maria, thank you very much for your review, we are glad to know you have enjoyed your nice canal view room in our hotel. Unfortunately this time of the year we only have heating on because the temperature outside is very low. Regarding breakfast, you can fing many bars outside where you can eat but they don't have a buffet with all you can eat for 15 euros.We really hope that you can give us another opportunity and visit us another time so we can show you that we really care about not disappointing the expectations of our guests.Kind regards,

8/10 ā€“ Goed

JosƩ Maria

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Un buen hotel para una bonita esrancia en Venecia
2 nachten verbleven in november 2023
Reactie van Hotel Arlecchino Staff op 22 nov 2023
Queridos seƱores, muchƭsimas gracias por sus comentarios, estamos muy contentos de que habƭan apreciado nuestro hotel y con mucho gusto las invitamos a volver a visitarnos cuando quieren.Saludos cordiales,

10/10 ā€“ Uitstekend

Valentina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023
Reactie van Hotel Arlecchino Staff op 21 nov 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

8/10 ā€“ Goed

Hiromitsu

Positief: Netheid, personeel en service en voorzieningen
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2 nachten verbleven in november 2023
Reactie van Irina R./front desk op 13 nov 2023
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10/10 ā€“ Uitstekend

Jill

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is very close to the People Mover and the train station. It is on the opposite side of the island from St Marks Square though. We chose it because of the short distance to haul luggage. The breakfast is at a neighboring hotel and it was nice.
1 nacht verbleven in oktober 2023
Reactie van front desk op 6 nov 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 ā€“ Uitstekend

Christina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van front desk op 6 nov 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 ā€“ Uitstekend

TAI FUK

Reisde met een groep
Positief: Netheid, personeel en service en comfort kamer
Good location near train station
2 nachten verbleven in oktober 2023
Reactie van Hotel Arlecchino staff op 31 okt 2023
Dear Mr. Fuk,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,Daniele

10/10 ā€“ Uitstekend

Ayri

2 nachten verbleven in oktober 2023
Reactie van Irina R./front desk op 15 nov 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 ā€“ Uitstekend

Sandra

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We enjoyed our stay at Hotel Arlecchino very much. Great location and even tho the rooms were small they were well appointed.Would gladly stay there again.
1 nacht verbleven in oktober 2023
Reactie van front desk op 27 okt 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 ā€“ Uitstekend

Michelle

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is in a fantastic location!! Accessible to transportation, restaurants, gondolas and sightseeing! Enjoyed very much!!
1 nacht verbleven in oktober 2023
Reactie van Marco op 23 okt 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,Htl staff

10/10 ā€“ Uitstekend

Vincent

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very cool property with views of the canals. Restaurants were right around the corner.
2 nachten verbleven in oktober 2023
Reactie van Marco op 23 okt 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,Htl staff

10/10 ā€“ Uitstekend

Nancy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location for for getting in and out of Venice. Good breakfast (next door, included). Easy to find. Clean, a bit expensive but the location is so close to rail, bus transportation so you donā€™t have to haul your suitcase very far and it is close to water transportation and you wonā€™t get lost trying to find your hotel.
1 nacht verbleven in oktober 2023
Reactie van front desk op 10 okt 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 ā€“ Uitstekend

Bryan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Good service.
2 nachten verbleven in oktober 2023
Reactie van front desk op 27 okt 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

8/10 ā€“ Goed

Alicia

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very cute and comfortable
Very convenient location. Staff was very friendly. The rooms are clean and comfortable
1 nacht verbleven in september 2023
Reactie van front desk op 6 okt 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

8/10 ā€“ Goed

Leslie

1 nacht verbleven in september 2023
Reactie van front desk op 27 okt 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 ā€“ Uitstekend

Linda

1 nacht verbleven in september 2023
Reactie van front desk op 3 okt 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 ā€“ Uitstekend

mike

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location and staff was very friendly and helpful. Bathroom was new and bigger than expected. Great visit.
2 nachten verbleven in september 2023
Reactie van front desk op 3 okt 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 ā€“ Uitstekend

Shawna

1 nacht verbleven in september 2023
Reactie van front desk op 29 sep 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 ā€“ Uitstekend

Sandra

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van front desk op 27 sep 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 ā€“ Uitstekend

Lynn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff and very accommodating. Good breakfast buffett.
2 nachten verbleven in september 2023
Reactie van front desk op 23 sep 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regardsHtl staff

10/10 ā€“ Uitstekend

mike

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023
Reactie van front desk op 18 sep 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 ā€“ Uitstekend

Vincent

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay
2 nachten verbleven in september 2023
Reactie van front desk op 15 sep 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 ā€“ Uitstekend

Kimberly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Staff was very friendly and helpful. Leonardo and Angelo were great. The rooms were big. Location was very convenient.
1 nacht verbleven in september 2023
Reactie van front desk op 18 sep 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 ā€“ Uitstekend

Sherry

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Having a hotel this close to the drop off for buses and pick up for airport shuttles was extremely convenient.
1 nacht verbleven in september 2023
Reactie van front desk op 12 sep 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 ā€“ Uitstekend

Yvonne

1 nacht verbleven in september 2023
Reactie van front desk op 5 sep 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

8/10 ā€“ Goed

Ivana, Phoenix

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Charming property, very nice staff, convenient location to bus, train, taxi
1 nacht verbleven in augustus 2023
Reactie van front desk op 4 sep 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 ā€“ Uitstekend

adrian

2 nachten verbleven in augustus 2023
Reactie van front desk op 4 sep 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 ā€“ Uitstekend

Anne, Delson

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Le personnel est trĆØs serviable et parle FranƧais. L'hĆ“tel est situĆ© tout prĆØs de la ligne d'autobus #5 qui relie le cebtre et l'aĆ©roport. Le petit dĆ©jeuner est servi a L'hĆ“tel Olympia juste a cotĆ©. Je recommande et n'hĆ©siterais pas a y retourner.
1 nacht verbleven in augustus 2023
Reactie van front desk op 4 sep 2023
Cher Monsieur/Madame,Nous vous remercions beaucoup de votre agrĆ©able revue, cā€™est une grande satisfaction pour nous savoir que vous avez passĆ© un sĆ©jour agrĆ©able dans notre hĆ“tel. Nous travaillons trĆØs fort pour amĆ©liorer notre service et rendre contents tous ceux qui choisissent notre hĆ“tel. Nous espĆ©rons vraiment que vous reviendrez Ć  nous visiter Ć  l'avenir.Meilleures salutations,

10/10 ā€“ Uitstekend

William

Reisde met partner, Reisde met familie
Positief: Personeel en service, voorzieningen
Loved the staff and the view of the canal. So convenient to piazzale Roma and st Lucia. The breakfast offered by the hotel is exceptional and so affordable. You wonā€™t regret staying here:)
1 nacht verbleven in augustus 2023
Reactie van front desk op 31 aug 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 ā€“ Uitstekend

John

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location abd service
1 nacht verbleven in augustus 2023
Reactie van Front Desk op 30 aug 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 ā€“ Uitstekend

Kelvin, CALGARY

1 nacht verbleven in augustus 2023
Reactie van front desk op 18 sep 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

4/10 ā€“ Matig

alicia

Reisde met partner
Positief: Netheid, personeel en service
La ubicaciĆ³n es buena porque estĆ” cerca del aparcamiento, no estĆ” a 3m a pie de la plaza de San Marcos ( como pone en las indicaciones del hotel , no es verdad ) estĆ” a 25m a pie d la plaza de San Marcos y las habitaciones son claustrofĆ³bicas , no podĆ­a abrir ni la maleta porque no cabĆ­a en la habitaciĆ³n y el baƱo no tiene ni mampara ni cortinas ...es un hotel sencillo .
2 nachten verbleven in augustus 2023
Reactie van Marco op 25 aug 2023
Dear Guest,First of all we would like to apologize to you for not being able to fulfill your expectations, we are working very hard to offer a pleasant stay in our hotel to all our guests.Your reservation was one small double room with canal view and not standard double.Our hotel is an old 16th century palace in Venice and it's not easy to find large rooms like other cities.We thank you very much for your review, it will definitely help us improve our service and we hope to have the chance to have you back as our guests anytime you wish.Best regardsHt lstaff