Dear Susan,Thank you for sharing your comments with us. We strive to provide our guests with clean and updated accommodations on all occasions, and we are sorry to hear about your concerns on these matters. Our team will review your comments as we work to uphold our standards. Thank you.

Dear Nelson,Thank you for sharing your experience with us. We're glad to hear that you found the room itself very nice. However, we're concerned about the noise disturbance. Ensuring a peaceful environment for our guests is important to us, and we'll work to address this issue to improve future experiences. We appreciate your understanding and hope to have the opportunity to welcome you back to Hotel Venezia for a more peaceful stay.

Dear Amanda,Thank you for your review. We regret to learn of your disappointment with your recent experience. Cleanliness is one of our top priorities and will be discussed thoroughly by our dedicated team as we make the appropriate changes. We appreciate you bringing your concerns to our attention, and we hope you consider staying with us again in the future for a better visit.

Dear Fred,Thank you for taking the time to leave a review. We're disappointed to hear that your stay did not live up to your expectations, and we appreciate you sharing your concerns with us so we may improve the experience of future guests. We hope you will consider staying with us again soon.

Dear Kathleen,Thank you for your five-star rating! We hope to welcome you back to Hotel Venezia soon.

Dear Janice,We are thrilled to have earned a perfect rating. However, we regret that you were unaware of our pet fee. It is noted on our Expedia.com page under "Policies" for travelers to be aware of before booking. Nevertheless, we apologize for any inconvenience caused. Overall, we hope you had a great trip.

Dear Audrey,We're thrilled you enjoyed our refreshing pool and found our team welcoming. It's also fantastic to hear you had a great time at our tiki bar. We can't wait to welcome you back to Hotel Venezia for another enjoyable visit.

Dear Sherwin,Thank you for choosing Hotel Venezia and sharing your valuable feedback. While we are delighted you enjoyed our clean, comfortable accommodations and great amenities, we are sorry you were unaware of our pool schedule. Your constructive comments will be shared with the team as we are always working to improve. We look forward to welcoming you back and impressing you even further.

Dear Jeff,Our friendly staff works hard to ensure all our guests feel welcome, and Toni will be proud you mentioned their exceptional service. The next time you're in the area, please come stay at Hotel Venezia again!

Dear Diane,We appreciate you sharing your thoughts with us. While we are glad that you highlighted our lobby, pool, and high standards of cleanliness, we are disheartened that your stay with us was not perfect. What you described is not a common experience, and we will be sure to share it with our team for improvement purposes. Please allow us to show you a much better experience in the future that is indicative of our high standards.

Dear Deannie,Thank you for your kind review! It's wonderful to know you had the chance to take advantage of our excellent pool area and sample our delicious fares. Paul will be thrilled his hospitality left a memorable impression on you, and we'll be sure to pass your compliments along. It was a pleasure having you here, and we hope you return soon!

Dear Rodney,We appreciate you sharing your thoughts regarding your recent stay. We're very sorry to hear you were disappointed with the layout of our property and that it was not as updated as you were expecting. We consider all feedback an opportunity to continually monitor guest satisfaction. Thank you for your valuable input.

Dear Heather,Thank you for trusting Hotel Venezia with your recent lodging needs. We're delighted to hear you had a positive experience and that you appreciated our clean accommodations, as well as our excellent location. We're grateful for your kind comments, and we hope to have the pleasure of your company the next time you're in the area.

Dear Steve,We're thrilled you had a five-star experience at Hotel Venezia. Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful stay in the future!

Dear Michael,Thank you for your feedback. Please accept our sincere apologies that your stay did not meet your expectations. This is not the quality of service we aim for so rest assured we will share your comments with our team to better serve our guests in the future. We hope you'll give us another try in the future.

Dear Ronald,Thank you for your review. We sincerely regret to learn of your disappointment with your experience and apologize for the inconveniences that you encountered during your stay. Your feedback will be shared with our team to ensure any necessary adjustments are made promptly and to prevent an instance such as this from occurring in the future. It is our hope that you will give us another chance to change your perceptions down the line.

Dear Susan,Thank you for your review. We are sorry to hear about your disappointing experience with us, as it is always our intention to provide great guest service. Please accept our sincerest apologies that we did not live up to your expectations on this occasion. We are thankful that you reached out to share, as your valuable feedback helps us to improve our processes and better serve our guests. It is our hope that you will give us another chance to change your perceptions down the line.

Dear Jo,Thank you for your review. We regret to learn of the inconvenience you encountered with the key cards. Your report will be shared with our team to determine ways of improving in this respect. We hope you enjoyed your stay with us otherwise and hope to welcome you back in the future for a seamless visit worthy of a perfect rating.

Dear George,Thank you for taking a moment to leave a review. While we're pleased that our supervisor left a memorable impression on you, we regret falling short of our goal of providing memorable hospitality all around. Your feedback will be shared internally to ensure our high standards are being met. It was a pleasure having you here, and we hope you will give us another chance to provide you with a stay that reflects our true spirit of service.

Dear Fabio,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with exceptional service, so we're disappointed to learn that wasn't the case for you. While our check-in time is 4 pm, we always do our best to accommodate early check-ins. However, our housekeeping team utilizes this time between guests to ensure the rooms are properly prepared for future guests. Nevertheless, your comments have been duly noted and will be discussed with our team. We appreciate your feedback and wish you safe travels ahead.

Dear Faye,We're honored to have hosted you and grateful you took the time to provide feedback about your experience. We're sorry to hear about the aspects of your stay that didn't exceed your expectations. Rest assured that your comments are important to us, and we'll reflect on them as we continue to make positive changes in the future. Kindly note, as well, that our front desk team is always happy to assist you should any issues crop up. Thank you, and we hope to welcome you back soon.

Dear Kathleen,Thank you for your honest feedback. We apologize that you did not receive the service you deserve. We will be sharing your comments with our team so that we can improve. Familiar faces are a welcome sight we do hope you will consider staying with us again.

Dear Dan,Thank you for choosing our hotel and for taking the time to share your thoughts. This certainly is not typical of the feedback we receive, and we're very sorry for any inconvenience caused by the concerns in your room. We appreciate you bringing your concerns to our attention. Our team is confident that we can meet all your expectations and hope you will choose to stay with us again.

Dear Karen,Thank you for taking the time to share your honest thoughts. While we're pleased our high standards of cleanliness left a good impression on you, we regret that you were not fully satisfied with your experience. Please accept our apologies for falling short of our goal of providing memorable hospitality. Additionally, we want you to know the safety of our guests is of the utmost importance to us, and we ensure a secure environment on our property. Nonetheless, your feedback will be shared internally to ensure any opportunity for improvement is seized. The next time you join us, don't hesitate to reach out to our front desk agents should you encounter anything less than perfect during your stay. Take care, and we hope you enjoyed your time in Venice.

Dear Jeffrey,Thank you for letting us know about your stay at Hotel Venezia. It is great to see that you enjoyed your visit overall and we trust you had a good night's sleep. Please accept our apologies that your request for towels could not be fulfilled by our housekeeping team, we will be working to ensure there is always someone available to complete such requests. We hope you will come back and see us again in the future.

Dear Israel,While we always appreciate feedback, we apologize for the unfortunate and out-of-the-ordinary situation with the hot water. Please know the situation has been corrected, and we hope to have the pleasure of welcoming you back you have the opportunity to enjoy all we have to offer.

Dear Chad,Thank you for sharing your feedback about your stay. We appreciate your honest assessment and apologize for the issues you encountered. We take your comments seriously and will address these maintenance issues to improve our guests' experiences. Your feedback helps us make necessary improvements, and we hope you'll consider staying with us again for a more comfortable experience.

Dear Mark,Thank you for the excellent review of your recent stay at Hotel Venezia. We're glad you enjoyed our excellent location, polite and professional front desk team, and lovely pool facilities. Please allow us to host you again should you return to Venice. Familiar faces are a welcome sight, so come back soon!

Dear Conne,We appreciate your feedback, and we're happy to see your overall stay was pleasant. However, we apologize for any concerns about odor. We'll look into this further, and we hope to see you again soon.

Dear Timothy,We're sorry to hear that you didn't have a good experience with us. Please accept our apologies for any lighting concerns during your visit, and our team will be sure to look into your feedback further. Should you wish to discuss your experience further, please do not hesitate to reach out to us offline. We hope to hear from you soon.

Dear Bruce,Thank you for sharing your experience, and we're concerned to hear about the issues you encountered during your stay with your room's condition and our amenities. We regret that your visit did not meet the high standards we strive for. Your detailed feedback is crucial for us to address these concerns and ensure they are rectified. We understand the disappointment with the changes in our breakfast offerings and will take your comments into consideration. We hope to have another opportunity to provide you with a significantly improved experience.

Dear Gina,Thank you for offering feedback about your recent experience at our hotel. We're sorry you were disappointed with your stay. Your comments are important to us, and we'll use them as we continuously work to improve our accommodations. Given another opportunity, we hope we can host you for the visit you expected.

Dear Elizabeth,Thank you for taking the time to leave us a review. We value your feedback and are saddened to hear our accommodations did not meet your expectations. Our team apologizes for any difficulties you experienced and will share your comments with our staff. Thank you again for notifying us, and we hope you will consider returning for a better visit.