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Beoordelingen van Torre dell'Orologio Suites

4 out of 5
Torre dell'Orologio Suites
San Marco, 202/A, Venice, VE

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 127 van 295 beoordelingen" "
Gastenscore: 8 - Goed. 98 van 295 beoordelingen" "
Gastenscore: 6 - Redelijk. 43 van 295 beoordelingen" "
Gastenscore: 4 - Matig. 14 van 295 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 13 van 295 beoordelingen" "

8,8/10

Netheid

8,0/10

Personeel en service

7,4/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 ā€“ Goed

Frans en Mieken, Lokeren

Positief: Netheid, personeel en service en comfort kamer
Centraal en rustig gelegen
De 'suites' zijn wel okƩ, maar de verwarming / airco werkt niet naar behoren. Het salon en de overgordijnen wel aftands. Maar al bij al een leuke, ruime verblijfplaats met het nodige comfort.

8/10 ā€“ Goed

Barry

Positief: Netheid, staat van de accommodatie en faciliteiten
Nice property.
2 nachten verbleven in maart 2024

10/10 ā€“ Uitstekend

Dennis

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very unique hotel. The owner was very accommodating. Super close to train station. Rooms were modern but felt like you were in the middle of Italy. Highly recommended.
2 nachten verbleven in maart 2024

6/10 ā€“ Redelijk

StƩphanie GUATIERI

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
Bonnes localisation a proximitƩ de ka olaxe St Marc. Pdj moyen et surtout literie dans la suite supƩrieure qui est insupportable. Matelas tres vieux, on sent les ressorts, impossible de dormir. RƩclamation a la rƩception maus non suivie d'effet.
3 nachten verbleven in januari 2024

8/10 ā€“ Goed

Natasa

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in januari 2024

10/10 ā€“ Uitstekend

Gina, Avondale

Reisde met een groep, Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Friendly staff.
2 nachten verbleven in januari 2024

10/10 ā€“ Uitstekend

Jose

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Confusing at first on trying to find the exact place, but once we got a hold of the front desk, everything was great. The room they gave us was more than enough for a party of 3 adults and 2 children and has a window with a view of the tower just a block away, and street view of the restaurants. Not to mention, less than a minute away from Saint Marks Square.
1 nacht verbleven in december 2023

10/10 ā€“ Uitstekend

Erik

Positief: Netheid, comfort kamer
Kan absolut anbefales
Aldeles fremragende sted. Eneste minus var, at der ikke skal tjƦkkes ind pƄ den angivne adresse, men pƄ Hotel Royal San Marco, som man lige skal rundt om en kanal eller to for at finde. Torre dell'Orologio Suites er en del af Royal San Marco. Masser af plads, venligt personale og god morgenmad. Kan absolut anbefales.
7 nachten verbleven in december 2023
Reactie van sabrina op 21 dec 2023
Dear Sirs,thank you for your kind feedback.Best RegardsSuites Torre dell'Orologio

8/10 ā€“ Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, comfort kamer
Nice rooms
The room was fantastic. Spacious and comfortable. Communication needs improvement. We were greeted by a closed door, outside the far end of the building (although this was the correct address). Please improve the check-in/arrival experience.
1 nacht verbleven in november 2023
Reactie van sabrina op 21 dec 2023
Dear Sirs,thank you for your kind feedback.Best RegardsSuites Torre dell'Orologio

10/10 ā€“ Uitstekend

Gordon and Gerri

2 nachten verbleven in oktober 2023
Reactie van Sabrina op 15 okt 2023
Dear Sirs,thank you for your kind feedback and for choosing our Property for your stay in Venice.Hoping to welcome you again,best regardsSuites Torre dell'Orologio

10/10 ā€“ Uitstekend

Leslie, Aurora

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very large suite with comfortable furniture. Front desk staff friendly and helpful. Busy area but very close to many attractions and restaurants. Lots of stairs so not suited for anyone with physical limitations.
7 nachten verbleven in september 2023
Reactie van Sabrina op 15 okt 2023
Dear Sirs,thank you for your kind feedback and for choosing our Property for your stay in Venice.Hoping to welcome you again,best regardsSuites Torre dell'Orologio

10/10 ā€“ Uitstekend

Kjersten

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We loved the large space, not the amount of linens or pull out couch (although it was clearly communicated to us). The breakfast and tour of Murano glass that came with the hotel were amazing. The front desk staff were so kind and helpful. We liked the bag check and wc access during the day. The proximity to Marco square was great! Checking in was not at the property we stayed at, but wasnā€™t far.
1 nacht verbleven in augustus 2023

2/10 ā€“ Ontzettend slecht

Patrick

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Property staff was rude and awful to deal with
3 nachten verbleven in juli 2023

8/10 ā€“ Goed

Amela

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very proffessional and friendly.
1 nacht verbleven in juli 2023

8/10 ā€“ Goed

Fritz

Reisde met een groep, Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Le matelas Ć©tait usĆ© et inconfortable.Il y a une cuisinette mais aucun ustensile mĆŖme pas un verre.il fallait passer par un long couloir pas trop sĆ©curitaire pour accĆ©der a la chambre,ce qui peut ĆŖtre dangereux pour une personne seule.
4 nachten verbleven in juli 2023

10/10 ā€“ Uitstekend

Elizabeth

Positief: Netheid, staat van de accommodatie en faciliteiten
Excellent location just steps from St. Marks Square. 15 Minute walk to Rialto Bridge and Academia Bridge. We had two suites, very large with 2 rooms, one with one bathroom and the other room with 2 bathrooms and a lovely large patio (on the 3rd floor). Each room had a large refrigerator and small cooking area. We would absolutely stay here again. Perfect for families or couples!
4 nachten verbleven in maart 2023

8/10 ā€“ Goed

Yunoos

1 nacht verbleven in juli 2023

6/10 ā€“ Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid
very close to St Marco sq, however needs good remodeling
3 nachten verbleven in juli 2023

8/10 ā€“ Goed

Carri

Positief: Netheid, staat van de accommodatie en faciliteiten
Location, location, location! Centrally located and close to water buses and taxis. The room was spacious, but a aesthetically a little tired. However, if you are just coming here to sleep after exploring Venice all day, it was perfect for three people. Bonus that you only have to cross one bridge with luggage after departing the water bus. I would stay here again simply for the location. Note: You need to check in at San Marco Royal Hotel.
3 nachten verbleven in mei 2023
Reactie van Sabrina op 5 jun 2023
Dear Sirs,thank you for your feedback.We hope to welcome you again soon.Best RegardsSuites Torre dell'Orologio

10/10 ā€“ Uitstekend

Eduardo

Reisde met familie en kleine kinderen
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
The location was awesome and the breakfast outstanding. Only thing to improve is the mattresses...but who goes to Venice to sleep?
3 nachten verbleven in maart 2023

8/10 ā€“ Goed

Shin-Shiuan

Positief: Netheid, comfort kamer
Great stay during the carnival period
The location is great, 5 min. walking distance to many restaurants and San Marco plaza. The room was clean, room size was also great, one bedroom and one living room. Great size for 1-3 people. The room was pretty quiet during the night (even during the carnival period). Probably because the room was facing towards the canal. Buffet continental breakfast costed 10 EUR, seems to be reasonable in Venice.
1 nacht verbleven in februari 2023
Reactie van Sabrina op 13 mrt 2023
Dear Sirs,thank you for your feedback.Hoping to welcome you again,best RegardsSuites Torre dell'Orologio

10/10 ā€“ Uitstekend

Andrea

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Cortesia e posizione

6/10 ā€“ Redelijk

Steven, Baulkham Hills

6/10 ā€“ Redelijk

Valerie

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Location was fantastic..suite was great,could use a little freshen up of upholstery..a kettle/coffee set up would be nice..the maze from ground floor to room a little annoying...would probably stay in the actual hotel these suites are connected to next time...
4 nachten verbleven in oktober 2022

10/10 ā€“ Uitstekend

Pierre

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Super
3 nachten verbleven in augustus 2022

10/10 ā€“ Uitstekend

Brisa Marina

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
N/A
7 nachten verbleven in augustus 2022

10/10 ā€“ Uitstekend

Inna

Reisde met een groep
Positief: Netheid, comfort kamer
Fantastisk hotel
Fantastisk hotel - super beliggenhed, meget store vƦrelser. Meget venlig personale. PƦnt og rent over alt. Stort udvalg til morgenmad - alt er frisk og nylavet. Det er bestemt ikke sidste gang jeg booker pƄ dette hotel
3 nachten verbleven in augustus 2022

8/10 ā€“ Goed

Hector, Cd de Mexico

1 nacht verbleven in juli 2022

2/10 ā€“ Ontzettend slecht

Diego

1 nacht verbleven in augustus 2022

10/10 ā€“ Uitstekend

Bruce

Positief: Netheid, comfort kamer
3 Day Stay
Excellent staff they were very helpful in locating the property this was our first trip to Venice. There was housekeeping daily and we arrived to a clean and well prepared room. This property is located on a few of the canals and is within walking distance of the clock tower and Saint Marco Basilica! Would definitely recommend this place to anyone looking to visit Venice. There is a Gondola station right outside of the main lobby and water taxi and water bus station within a few minutes walk. Breakfast is available at the property but recommend just checking out the many options of Cafes nearby.
Saint Marks Square.
Room Key.
Gondola ride.
The Grand Canal.
3 nachten verbleven in juli 2022

8/10 ā€“ Goed

Torben Lykke

Reisde met familie
Positief: Netheid, comfort kamer
7 nachten verbleven in juli 2022

10/10 ā€“ Uitstekend

Marco

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2022

2/10 ā€“ Ontzettend slecht

Angela

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Terrible experience with hotel. Received room with no hot water and no air conditioning. Said they would fix and when they couldnā€™t they ignored communicating with us. Then they got us another room on the last day and the air conditioning circuit was shut off. Had to complain to get it turned on. It was 95 degrees in Venice so it was needed to come to a cool room. They promised to give me a credit and then when it was time to do so they said they wouldnā€™t. Terrible dishonest people and terrible experience.
2 nachten verbleven in juli 2022

10/10 ā€“ Uitstekend

Mohammed

2 nachten verbleven in juli 2022

8/10 ā€“ Goed

Carsten

Reisde met familie
1 nacht verbleven in juli 2022

10/10 ā€“ Uitstekend

Hirut

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very close to Duomo, shopping and train station. The staff is very friendly and kind! Breakfast had good choices and excellent service. I will not mind going back there if I go back to Florence!
3 nachten verbleven in juli 2022

2/10 ā€“ Ontzettend slecht

Dennis, Belle Chasse

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
HORRIBLE check in. We had no support to help w our three luggage bags. We had to drag our luggage through the streets over bridges in extremely hot weather. Hotel advertised having air conditioning but had a stand alone unit with a out funnel line sticking out the window in the living room with the open window exposed to the environment of heat and insects. Staff were unwilling to offer to help you or help you. Hotel room was so hot. We slept separately on our anniversary on the couch and day bed. Terrible place. NOT RECOMMENDED.
2 nachten verbleven in juli 2022

8/10 ā€“ Goed

GIUSEPPE

Reisde met familie
Positief: Netheid, voorzieningen
Venezia
5 nachten verbleven in juli 2022

8/10 ā€“ Goed

Lorie

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Room had plenty of space for a couple. Room service was great. Location was convenient to St Marks Basilica, which allowed us to take the water bus from the train station to St. Marks and we only had to carry luggage across 1 bridge. A continental breakfast was available for an additional fee. ** Warning: Do not take the complimentary boat to the glass factory. The factory tour was nice but then salespeople stalk your party throughout their shop trying to encourage/pressure you to purchase extravagant, but beautiful pieces. **
4 nachten verbleven in juli 2022

10/10 ā€“ Uitstekend

Roberto

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in juni 2022

10/10 ā€“ Uitstekend

Hartwig

3 nachten verbleven in juni 2022

8/10 ā€“ Goed

Clarice

Reisde met een groep
Positief: Comfort kamer
3 nachten verbleven in juni 2022

10/10 ā€“ Uitstekend

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Very good
Surprisingly large and nice suite with great view over a small canal. Good breakfast too. Check in at Hotel Royal San Marco and not the address listed.
6 nachten verbleven in juni 2022

8/10 ā€“ Goed

Nelva

Reisde met familie
Positief: Netheid
The place is very nice, a little hard to find it but once you find it, all is worth it. City is very nice. The evenings are amazing The only thing I regretted is not stay a few more days. I could stay at least a week here!!
1 nacht verbleven in juni 2022

6/10 ā€“ Redelijk

Deena

Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
Centrally located. Lovely old building by the canal. Difficult to find on the first day and we ended up walking round in circles with young children. When we finally reached the address on the booking there was a notice saying the reception was somewhere else which resulted in more walking around aimlessly. Breakfast choices the same everyday. Poor coffee from a machine- investing in a decent espresso machine would have been nice. Despite the above, rooms were of a good standard and cleaned impeccably. Staff were friendly. Once we got our bearings it was easy to navigate.
4 nachten verbleven in mei 2022

4/10 ā€“ Matig

Sunita

Positief: Netheid, comfort kamer
Great Room. Great Location. Appalling Service
The room was very nice except for the faeces that I had to clean from the toilet seat. Despite having a kitchen, there was no cutlery, crockery, kettle, or tea bags. When I asked for a kettle I was told it was 'not possible'. This was repeated several times until they realised that I wasn't going to accept this and then a kettle miraculously appeared! Same with the iron - told many times 'not possible' but after insisting for about 20 minutes, again they suddenly seemed to find one. I had to be very careful with it however, as it had exposed wire in the flex. After failing to get a response on the phone, I went down to reception for more toilet paper. No-one there for 10 minutes. Then someone arrived. He gave me some toilet paper but couldn't help other waiting guests as he wasn't employed at the hotel. As I left, the actual employee rushed in from the street looking guilty. They did manage to bring us ice when asked and tried, but failed, without being asked, to find us a different route to the ferry. A great few days in Venice spoilt by having to insist to the point of rudeness to get basic things that other hotels provide as a matter of course without needing to be asked. We never did get the cutlery. We used plastic knives and forks from the take-away next door.
4 nachten verbleven in mei 2022

8/10 ā€“ Goed

Linnet

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Stayed at this property for 4 nights. Location was brilliant as it is right in the middle of Venice City, convenient when travelling with 3 children and their grandmother. Rooms were spacious and beds comfortable. We had are own balcony which was a bonus. It was beautiful sitting outside in the morning. My only issue would be that there was a small kitchenette available with no utensils provided. You werenā€™t allowed to use the cooker and the tap was leaking when used. Overall, we had an excellent stay and a fantastic break.
4 nachten verbleven in april 2022

10/10 ā€“ Uitstekend

Aurelien

Positief: Netheid, comfort kamer
TrĆØs content
Super Ć©tablissement, trĆØs bien situĆ© chambre tout confort
2 nachten verbleven in december 2021

10/10 ā€“ Uitstekend

TAKESHI

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2019

10/10 ā€“ Uitstekend

Richard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel next to St Marks Square
Lovely convenient hotel, excellent buffet breakfast, conditions werenā€™t ideal as heating not working in breakfast room but this was down to flooding not Hotel fault, staff friendly and helpful,
2 nachten verbleven in november 2019