Thank you for your review and we look forward to seeing you again in the near future. Donald Green Front Desk Manager

Dear Joo Sung, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

Dear Brian, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I appreciate your kind words regarding our property, as well as our local attractions! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

Dear Martha, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

Dear Sabina, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I appreciate your kind words regarding our property! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

Dear dong pil, Thank you for completing the survey regarding your recent stay at our property. We were updating segments of our property at least monthly prior to COVID, and we look forward to continuing that once it is safe to do so. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

Dear Cheryl, Thank you for completing the survey regarding your recent stay at our property. We were updating segments of our property at least monthly prior to COVID, and we look forward to continuing that once it is safe to do so. The top priority was an elevator! Your business is very important to us and we value your feedback. Please do not hesitate to call next time you stay with us if anything is not working properly and we will do our best to fix the issue! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

Dear Crystal, Thank you for completing the survey regarding your recent stay at our property. We were updating segments of our property at least monthly prior to COVID, and we look forward to continuing that once it is safe to do so. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

Dear Geoff, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

Dear Jessica, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I appreciate your kind words regarding our property, as well as our local attractions! I sincerely apologize in regard to the less than perfect atmosphere caused by our other guest that night. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

Dear Nolan, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

Dear Monica, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I appreciate your kind words regarding our property, as well as our local attractions! I sincerely apologize in regard to the loud nose caused by our other guests that night. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

Dear Juan, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

Dear Bethany, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

Dear Karen, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. I will speak to our housekeeping staff regarding the state of your room. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I appreciate your kind words regarding our property and amenities! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I appreciate your kind words regarding our property, as well as our local attractions! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

Dear Brian, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I appreciate your kind words regarding our property, as well as our local attractions! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

Dear Edward, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I appreciate your kind words regarding our property, as well as our local attractions! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I appreciate your kind words regarding our property, as well as our local attractions! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

Dear Dan, Thank you for completing the survey regarding your recent stay at our property. We were updating segments of our property at least monthly prior to COVID, and we look forward to continuing that once it is safe to do so. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

Dear Lynda, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I appreciate your kind words regarding our service, amenities, as well as our location! One of my favorite places to explore is the Channel Islands! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

Dear Evelyn, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I appreciate your kind words regarding our service, amenities, as well as our location! One of my favorite local attractions is the pier! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I appreciate your kind words regarding our service, amenities, as well as our location! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

Dear Kristie, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I appreciate your kind words regarding our service, amenities, as well as our local attractions! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

Thank you for completing the survey regarding your recent stay at our property. Thank you for your compliments on our amenities and property, as well as our staff! I will gladly pass them on! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

Dear Stephanie, Thank you for completing the survey regarding your recent stay at our property. I sincerely apologize about the mini-fridge as well as its effect on the carpet. I will speak to maintenance regarding this issue. Thank you as well for your compliments on our amenities and property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

Dear Bobbie Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I will pass along your kind words regarding your experience at the front desk, as well as the housekeeping and maintenance staff regarding the A/C and cleanliness of the room. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

Thank you for completing the survey regarding your recent stay at our property. I will be sure to tell the man at the front desk your kind words! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I agree fully regarding our disabled guests having difficulty in getting access to their rooms; I will speak to our building designers regarding intermittant access paths along the parking lot. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura