Suite, 1 kingsize bed, niet-roken, bubbelbad | Luxe beddengoed, pillowtop-bedden, een bureau, verduisterende gordijnen
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Beoordelingen van Comfort Inn & Suites Vernal - National Monument Area

2.5 out of 5
Comfort Inn & Suites Vernal - National Monument Area
2396 W Hwy 40, Vernal, UT

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 414 van 832 beoordelingen" "
Gastenscore: 8 - Goed. 247 van 832 beoordelingen" "
Gastenscore: 6 - Redelijk. 93 van 832 beoordelingen" "
Gastenscore: 4 - Matig. 47 van 832 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 31 van 832 beoordelingen" "

8,8/10

Netheid

8,6/10

Personeel en service

7,8/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Thijs

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Normaal
1 nacht verbleven in juli 2023

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service
Prima hotel
Goed hotel om als uitvalsbasis te gebruiken om Dinosaur national monument te bezoeken. Bij het inchecken was er verwarring over de kamer door interne miscommunicatie. We kregen daardoor een upgrade naar een suite. Interieur is wat gedateerd maar het is een prima verblijf. Ontbijt was uitstekend. De prijs is wat aan de hoge kant.
1 nacht verbleven in juni 2022

8/10 – Goed

Carissa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms where quiet but one bed didn't have a comforter on it
1 nacht verbleven in april 2024

10/10 – Uitstekend

Pascual

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent
1 nacht verbleven in april 2024

10/10 – Uitstekend

Kermit, Hesston

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Beds were comfortable and everything so clean.
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Adrian

1 nacht verbleven in maart 2024

10/10 – Uitstekend

Yocheved

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel, good breakfast. I didn’t like that some of the staff just sat at the front desk scrolling through their phones and wouldn’t acknowledge customers when they came up.
2 nachten verbleven in maart 2024

4/10 – Matig

Christopher

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What you can tell was once a nice place is being let go. The room was not clean and some shoty repairs had been made in the bathroom. I booked on Expedia and the manager refused to print or email me a receipt. And he was rather rude about it. The breakfast was limited and the sausage and eggs were much worse than the typical hotel breakfast’s eggs/sausage. I stay in the area for work and I won’t be back.
1 nacht verbleven in maart 2024

8/10 – Goed

Jan

Reisde met partner
Positief: Netheid, personeel en service
Nice, big, quiet room. Breakfast was nice and dining room is big. Shower curtain is in tatters and needs to be replaced.
1 nacht verbleven in maart 2024

8/10 – Goed

Gerald

Reisde met partner
Positief: Netheid, voorzieningen
It needs a update on this property. A refresh if you will.
1 nacht verbleven in februari 2024

8/10 – Goed

Jeff

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pool and breakfast are fantastic.
1 nacht verbleven in februari 2024

8/10 – Goed

Andrea

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

6/10 – Redelijk

Jennifer

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I usually stay here when I come to Vernal to spend time with family. The staff is always so nice. I usually never have a complaint, but this time. We parked in a snow fillied parking lot. Driving through town every parking lot was plowed but this hotels. PLEASE PLOW THE PARKING LOT.
1 nacht verbleven in januari 2024

4/10 – Matig

Darlene

Reisde met familie
Negatief: Netheid, personeel en service en comfort kamer
Disappointed
The toilet would not flush when we arrived. The toilet seat was broken. The bedroom tv remote was missing. Carports need cleaned, they advertised daily maid service that did not happen after we came back from outing we were told it had to be requested earlier so asked waited and got towels
2 nachten verbleven in januari 2024

6/10 – Redelijk

Herbert

Positief: Personeel en service
1 nacht verbleven in januari 2024

8/10 – Goed

Carolyn

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
It was all great except the water was cool while showering.
2 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

Jacquelyn

Negatief: Netheid
When I got to my door it was open, I had to do a safety sweep before I went in. As a single female. The bathroom wasn’t the cleanest. The shower was cold! Couldn’t get warm water.
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Sabrina

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mattress optional
Waited 15 minutes to check in. Two front desk clerks but they both had to help the person without reservation before checking me in. Room seemed clean and what we requested. It was when we pulled out sofa bed we discovered no mattress. It seemed like an easy fix and not a big demand. Wrong, front desk clerk was a huge jerk and at one point using curse words. They found a very flimsy twin mattress to use and couch cushions on the other side. Then had to request sheets and blanket for it. I quit after I got the 1st pillow because I was sick of his rude behavior. Reading reviews I’m sure they got rid of it for bedbugs, I found no evidence of it and room seemed clean. Gaslight behavior from manager and he was trying to act like it was stolen but that was not the case, no bedding to be had. No compensation so if you don’t mind paying to sleep 4 people but only half have mattresses, this is the place for you.
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

danny

Reisde met familie
Not good
Pull out bed was missing no sheets terrible stay
1 nacht verbleven in januari 2024

8/10 – Goed

terrisa

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable stay for a good price
2 nachten verbleven in december 2023

10/10 – Uitstekend

Rick

Reisde met familie
Positief: Voorzieningen
1 nacht verbleven in december 2023

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, comfort kamer
Not the absolute cheapest place to stay in Vernal, but certainly not the best. Feels run down for only being 10 years old. The non slip mat in the tub was torn and had black mold underneath
2 nachten verbleven in december 2023

8/10 – Goed

Jade

Positief: Netheid, personeel en service en comfort kamer
A good stay
Older hotel but a clean, comfortable room. We'd stay here again.
1 nacht verbleven in december 2023

4/10 – Matig

Russell

Reisde met huisdieren, Reisde met familie
Negatief: Netheid
2 nachten verbleven in december 2023

10/10 – Uitstekend

Priscilla

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Hillary

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bed bugs. Don’t stay here. I literally smashed a well fed bed bug in my room at 4 am (after I sucked me dry and questioning the cleanliness of the room) and I brought its literal corpse to the front desk, and the employee tried to gaslight me into thinking ‘it is not being a bed bug.’ Prior to me being able to present the dead bed bug carapace I had collected from my room/being fed upon to the front desk staff, I had to call their staff member over the phone, and she was very annoyed she had to respond. Oh, it gets worse. She finally showed up at the desk after I said bed bugs, and she questioned my accusations (they should, fine) but she lied and said inspectors had been there that day (absolute lie, I followed up and asked), rooms had been checked and sprayed for bugs (lies, no one inspected that day and I saw bugs later) and she also claimed management was going on contact me. Another lie. Anyway, room 211 def had bed bugs, don’t stay here
2 nachten verbleven in november 2023

8/10 – Goed

Stephanie, Craig

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our room was comfortable. We checked in after dark and checked out in early morning hours
1 nacht verbleven in december 2023

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The check-in was easy. The room was a disaster... hair all over the bed, the jetted tub wasn't clean, there was a cup of tea that had been left in the microwave all crusted over, the bathroom hadn't been touched.. the manager on duty did comp my partner and I 2 free nights on our next visit to Vernal which was awesome of him. The overall stay wasn't terrible, but they definitely need to up their housekeeping standards to a higher degree to keep from having to give away
4 nachten verbleven in november 2023

6/10 – Redelijk

Kayla

Reisde met familie
Positief: Netheid
We had a phone call when we were in bed and the East Indian accused us of a “noise complaint”. The walls are so thin you could hear others speaking in the hallway and walking by. I did not appreciate being accused of being noisy. Plus you get charged $100 for incidentals when checking in. Make sure to check your cards after check out.
2 nachten verbleven in november 2023

6/10 – Redelijk

David

4 nachten verbleven in november 2023

2/10 – Ontzettend slecht

Gabriel

Reisde met familie en kleine kinderen
Negatief: Voorzieningen
Called to make sure the pool was open . When I arrived the pool was closed . Then all of a sudden it was open again after I had already left for the day. The lady at the front desk had lied about the pool being closed but had let other people swim.
1 nacht verbleven in november 2023

6/10 – Redelijk

Kelly

Reisde met familie en kleine kinderen
Positief: Staat van de accommodatie en faciliteiten
We always stay here when we come to town
1 nacht verbleven in november 2023

4/10 – Matig

Mike

Reisde met familie
6 nachten verbleven in november 2023

8/10 – Goed

Brian

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Stood at the front desk waiting for someone to help me or to answer the phone so I could check in for at least ten minutes.Otherwise everything was good.
2 nachten verbleven in november 2023

10/10 – Uitstekend

Carol

1 nacht verbleven in november 2023

6/10 – Redelijk

steven

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Staff was friendly, there was no where for animals to go to bathroom, pull out bed had no bedding

8/10 – Goed

David

Positief: Netheid
Hard time getting into room because they didn't explain the key properly. Limited breakfast hours. I almost missed breakfast. Very limited breakfast choices.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Jeanette

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

ROBERT D

1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Gus

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location and service. Love freee breakfast
1 nacht verbleven in oktober 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Boa opção de estadia em Vernal
Acomodações boas, serviço dentro dos padrões da categoria.
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Matt

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Booger on the wall in bathroom. Hair on pillow cases. Very limited breakfast, only one flavor of yogurt if any, two flavors of cereal. Very cheap paper plates and silverware. Drawer broken under microwave. Toilet paper holder falling off the wall.
2 nachten verbleven in oktober 2023

6/10 – Redelijk

frank, south jordan

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, voorzieningen
Parking is good and wide open. Convenient to get in and out of. Check in seemed like host was in a bad mood and mumbled instructions. There was also hair in shower that kinda of ruined my review.
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Jessica, Salem

Reisde met huisdieren, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
WOW. I have stayed at this hotel before with no issue but tonight was something else. I checked in as normal and paid the $25 pet fee. Then my son had an accident on the bed (as kids do) so I placed the blanket out in the hall. I went to the front desk and asked for extra blankets - the guy asked me if they were for my dogs and I said no, so he gave them to me. Then at 11PM the “general manager” knocks on our door and states he will charge us a $250 pet fee for the blanket in the hall and the top sheets I had placed on the carpet (the carpets were disgusting with stains as you can see pictured so I placed top sheets down for my kids to walk on). I was so heated (and pregnant) that we just decided to leave, it felt like we were being dictated how we could use blankets and threatened to be charged more money. I then told him on my way out that I would like a refund since we were leaving and he told my husband we are getting charged anyway. He then started filming me and my family telling us we would be charged for “damages”. I asked him in an accident on a sheet is considered damage and he wouldn’t answer me. He has now filed a complaint against me and told Expedia my dog did damage even tho we were literally there 2 hours. DONT STAY HERE. It is so gross and they are looking for ways to scam people out of their money.

2/10 – Ontzettend slecht

Lenore

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Bed bugs. We checked out probably not even a hour later. Showed the manager the bugs. Now in another hotel.
1 nacht verbleven in september 2023

4/10 – Matig

stephen

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The TV net work wasn't working for days. They promised me that it would be fixed. I booked another night and it wasn't fixed. The manager told me he would refund the night, then turned around after I left and wouldn't refund the night
1 nacht verbleven in september 2023

10/10 – Uitstekend

Dave

2 nachten verbleven in september 2023

10/10 – Uitstekend

Stephen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice newer property. Very clean and comfortable.
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Heather

1 nacht verbleven in september 2023

6/10 – Redelijk

Penelope

Reisde met huisdieren, Reisde met familie
Negatief: Personeel en service, voorzieningen
We paid the $30 pet fee and then are put on the 3rd floor requiring an elevator ride and walk through the lobby to take the dog out. The designated "dog relieving area" was a corner of a field, mostly gravel and stickers. The trash can there was overflowing and bags of dog waste were everywhere. Front desk staff were curt at best.
1 nacht verbleven in september 2023