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Beoordelingen van Days Inn by Wyndham Vernon

2.5 out of 5
Days Inn by Wyndham Vernon
5121-26th Street, Vernon, BC

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 212 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 402 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 217 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 107 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 65 van 1003 beoordelingen" "

7,4/10

Netheid

7,8/10

Personeel en service

7,0/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
rustig schoon dicht bij winkels en uitgaan centrum makkenllijk parkeren

6/10 – Redelijk

Mia

Reisde met huisdieren, Reisde met partner
Positief: Netheid
The room was clean and surprisingly quiet but dark and a bit dingy for the $$
2 nachten verbleven in mei 2024

8/10 – Goed

Lorne

Q
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Gerry

Reisde met huisdieren, Reisde met familie
Great location and very clean room
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Gracy

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

8/10 – Goed

Lesley, Sturgeon County

Zakenreiziger, Reisde met familie
Very old and felt unclean. Hot tub definitely sketchy. Breakfast was typical free buffet that was ok.
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Estefania

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is the second time we book this hotel with our family because it is clean, has a nice pool and the staff is very helpful, breakfast was amazing and the room and shower are very spacious. 😁
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Shirley

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly helpful Staff everyone was great
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Della

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was really great, fridge and microwave. Comfortable bed. Took awhile to figure out the tv, maybe an instruction sheet for the tv would be an idea. The ice machine was in the pool area and I had to ask where it was. Again an information sheet would have been helpful. The vending machine was sold out, with the really hot weather it was inconvenient.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Vihaan

Positief: Netheid
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Anita

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Dreadful dirty, stinking place and the desk people looked like crimes bosses.....in my opinion. This place should not be allowed to be in business.
1 nacht verbleven in mei 2024

6/10 – Redelijk

Walter von

1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

swati

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No blankets in the room, they don't have a hot tub it's cold and the very stupid staff not learning to you to.
1 nacht verbleven in april 2024

8/10 – Goed

Stephen

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The staff were extremely friendly and helpful. They dealt with any situation right away, and made us feel very comfortable during our six night stay. The only thing that would have been nice, would be to have had a different variety of breakfast options on different mornings, as it was the exact same breakfast choices every day.
6 nachten verbleven in april 2024
Reactie van front desk op 30 apr 2024
Thank you so much for your kind review! I will share your kind comments with our team members. We hope to see you againsoon at our hotel.

10/10 – Uitstekend

Dena

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly reception
1 nacht verbleven in april 2024
Reactie van front desk op 30 apr 2024
Thank you for your review. We appreciate your loyalty and we are extremely happy to hear that you had a great stay. We hopeto welcome you back soon.

8/10 – Goed

Tiffany

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The rooms are nice and spacious but the bathroom needs an update, the toilets are tiny and the tub tap has 2 different hot and cold settings, the floor is very old/worn dirty look, no plug for bathroom sink. Other than that the propert is very nice and the room itself was great, beds were very clean and comfortable.
2 nachten verbleven in april 2024
Reactie van front desk op 30 apr 2024
Thank you very much for sharing your feedback about your stay. Your comments are a great way to help us continuouslyimprove upon our service. We are delighted that you enjoyed your stay and we look forward to welcoming you again soon.Sincerely

10/10 – Uitstekend

mariana

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff, comf beds and very clean but very old towels.
3 nachten verbleven in april 2024
Reactie van front desk op 30 apr 2024
Thank you for your review. We appreciate your loyalty and we are extremely happy to hear that you had a great stay. We hopeto welcome you back soon.

10/10 – Uitstekend

Dennis

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was very happy with my stay here. The room was very clean & the staff checked my room every day. The bed and pillows were awesome. The parking was good and convenient. It was quiet during my stay. I would stay here again in a heart beat. Thumbs up!!!
4 nachten verbleven in april 2024
Reactie van front desk op 30 apr 2024
Thank you for your review. We appreciate your loyalty and we are extremely happy to hear that you had a great stay. We hopeto welcome you back soon.

4/10 – Matig

sio ratha

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was an inside room, next to the noisy indoor pool, no outside window, had to walk along the pool to exit outside. We would have preferred a room with a door on the outside and a window to view outside. The bathroom required renovation. Will not be booking again.
1 nacht verbleven in februari 2024
Reactie van front desk op 30 apr 2024
Thank you for your review. We regret to hear that your stay was not an enjoyable one and that you were unable to have arestful night at our hotel due to other guests being noisy. Our staff take noise complaints very seriously and if there are anyconcerns we ask that guests call the front desk immediately in order for a staff member to remedy the situation as soon aspossible. We appreciate your feedback and we apologize for the inconvenience caused.Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity tobetter your experience with us whenever your travels bring you back to our hotel.

8/10 – Goed

Jim

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The hot tub was not available do to maintenance , the pool was not open when it was supposed to be. The breakfast was better than other places that charged more money.
3 nachten verbleven in april 2024
Reactie van front desk op 30 apr 2024
Thank you so much for your kind review! I will share your kind comments with our team members. We hope to see you againsoon at our hotel.

6/10 – Redelijk

gia

Negatief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van front desk op 12 apr 2024
Thank you so much for your kind review!

10/10 – Uitstekend

Rachel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Check in was and efficient. The property is always clean and friendly staff.
1 nacht verbleven in april 2024
Reactie van front desk op 12 apr 2024
Thank you so much for your kind review! I will share your kind comments with our team members. We hope to see you againsoon at our hotel.

8/10 – Goed

Theresa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Overall checked all the boxes for me. Price, location, pool, breakfast, friendly staff.
4 nachten verbleven in maart 2024
Reactie van front desk op 12 apr 2024
Thank you for your review. We appreciate your loyalty and we are extremely happy to hear that you had a great stay. We hopeto welcome you back soon.

8/10 – Goed

Betty

Reisde met een groep
For an older hotel it has been well maintained. One of our group stayed in a wheelchair accessible room by the lobby. It was very clean and spacious. Our room was in the atrium overlooking the pool. Our room was also very clean and recently updated. If I was to give a critique it would be that they used harsher chemicals in the room, due to its location next to a very humid location. For people who have respiratory issues, a room in this location might not be best. But as a whole the Hotel was Great.
1 nacht verbleven in maart 2024
Reactie van front desk op 12 apr 2024
Thank you very much for sharing your feedback about your stay. Your comments are a great way to help us continuouslyimprove upon our service. We are delighted that you enjoyed your stay and we look forward to welcoming you again soon

2/10 – Ontzettend slecht

Adrian

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Rubinder kaur op 3 apr 2024
Dear Adrian,Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience fell short of your expectations. Your satisfaction is incredibly important to us, and we would like to make things right.Best RegardsRubinder Kaur

6/10 – Redelijk

Debra

Positief: Netheid, personeel en service
A large person would not be able to use the toilet. Too close to the wall on one side and tub on the other.
1 nacht verbleven in maart 2024
Reactie van front desk op 30 mrt 2024
Thank you for your review. We appreciate your loyalty and we are extremely happy to hear that you had a great stay. We hope to welcome you back soon.

6/10 – Redelijk

Kimberly

1 nacht verbleven in maart 2024
Reactie van front desk op 30 mrt 2024
Thank you!

10/10 – Uitstekend

Sandra

Reisde met familie en kleine kinderen
The staff made the difference. Very pleasant and accommodating. We only spent one night but will definitely stay again!
1 nacht verbleven in maart 2024
Reactie van front desk op 27 mrt 2024
Thank you so much for your kind review! I will share your kind comments with our team members. We hope to see you againsoon at our hotel.

10/10 – Uitstekend

Jennifer

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great free breakfast, kids loved the pool. Definitely would book here again.
2 nachten verbleven in maart 2024
Reactie van front desk op 19 mrt 2024
Thank you so much for your kind review! I will share your kind comments with our team members. We hope to see you again soon at our hotel.

8/10 – Goed

Ken

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to all amenities.
3 nachten verbleven in maart 2024
Reactie van front desk op 13 mrt 2024
Thank you for your rating!We appreciate your business towards us!

10/10 – Uitstekend

Lisa

Hospitality was awesome
2 nachten verbleven in maart 2024
Reactie van front desk op 13 mrt 2024
Thank you for 5 star review !We appreciate your response with us

10/10 – Uitstekend

Charlie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van front desk op 7 mrt 2024
Thank you !

8/10 – Goed

Carrie Tyler

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location close to everything you need for a night stop Little noisy in room but good for 1 night
1 nacht verbleven in maart 2024
Reactie van front desk op 3 mrt 2024
Hi, Carrie Thanks for your candid comment.

2/10 – Ontzettend slecht

Allan

Dirty sheets, desk person didn’t understand English
1 nacht verbleven in maart 2024
Reactie van front desk op 3 mrt 2024
Thank you for reaching out and posting your review. We are truly sorry that you were not satisfied with your accommodations during your stay with us. Cleanliness is of our utmost concern, and we take your comments very seriously. The conditions of your room have been discussed with our housekeeping team in order to ensure all guest rooms are up to Days Inn by Wyndham high standards. I hope you will give us another opportunity to welcome you back during a future trip to the area

8/10 – Goed

Donna

Reisde met partner
We had wanted a hot tub and pool both had tarps on that we would have to remove. We did that on the hot tub but wasn’t clean enough to go in otherwise was not bad
2 nachten verbleven in februari 2024
Reactie van front desk op 3 mrt 2024
Thank you for reaching out and posting your review. We are truly sorry that you were not satisfied with Cleanliness of the hot tub.The condition has been discussed with all the staff members and we rest assure that this problem will not arrise againThank you

8/10 – Goed

Rhonda

Zakenreiziger, Reisde met huisdieren
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I did not like any of my stay except for the front desk ladies. I entered my room and it was substandard. I was also charged 20 a night for my tiny dog yet the room had a hole in the wall, the transition strip for the flooring was sitting on the sink with the screws. It was a tripping g hazard. The king size bed was worn out as well. It had big dips on one side and a rise in mattress down the centre. Did not sleep well. The hot tub was not maintained well. I went into ot and the fumes burned my eyes and lungs. The exhaust fan was filthy and not working consistently when it should be running constantly once jets are on. It was a health hazard and I complained to staff and suggested they close it as it was unsafe.
2 nachten verbleven in februari 2024
Reactie van front desk op 3 mrt 2024
Thank you for your candid comments regarding your recent stay. We regret that you felt that we did not meet your expectations and that we failed to provide you with accommodations and services equal to the value you paid. The condition of the room and hot tub has been discussed among all the staff members and proper measures has been taken into consideration to solve that issue.We are extremely sorry for the inconvience it caused during your stay.We assure it won't happen againWe appreciate your business and concern towards us.

10/10 – Uitstekend

Tara

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and super helpful staff. Wish the pool/hot tub was open later! As we had a dog with us we also wished for a closer grassy area for pee walks, but we made do.
1 nacht verbleven in februari 2024
Reactie van Rubinder kaur op 27 feb 2024
Dear Tara,Thank you for your feedback! We're glad you enjoyed our convenient location and found our staff helpful. We appreciate your suggestions regarding the pool/hot tub hours and a closer grassy area for pets. We'll certainly take these into consideration for future improvements. We hope to welcome you back soon!Thank You

6/10 – Redelijk

Chrissi

Zakenreiziger, Reisde met familie
Positief: Voorzieningen
Loved the price. Loved that it had a pool and served breakfast, the girl at check in seemed unhappy and irritated? The girl at checkout was.kind and smiled. The pool was fun but the hot tub was questionable.... was smelly and needed a paint job but my kids still enjoyed it. Liked the food options and the room was nice and clean.
1 nacht verbleven in februari 2024
Reactie van Rubinder kaur op 26 feb 2024
Hello Chrissi,Thank you for taking the time to share your feedback with us. We're delighted to hear that you loved the price, enjoyed the pool, and appreciated the breakfast options during your stay. It's great to know that despite some minor issues, your overall experience with us was positive.We sincerely apologize for any inconvenience caused by the demeanor of our check-in staff. Providing exceptional customer service is a top priority for us, and we will address this issue internally to ensure all our guests receive a warm and welcoming experience from start to finish.Thank You

10/10 – Uitstekend

Michel

Positief: Netheid, personeel en service
Cable not working.
1 nacht verbleven in februari 2024
Reactie van Rubinder kaur op 26 feb 2024
Hello Michel,Thank you for reaching out and letting us know about the issue you're experiencing with your cable. I appreciate you bringing this to our attention. And also Thank you so much for your glowing 5-star review! We are absolutely thrilled to hear about your positive experience with us.Thank You

6/10 – Redelijk

bernice

Reisde met huisdieren, Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Motel set up ( which would be fine if modernized) that has seen better days. Surprised for the brand that the pride of ownership wasn’t there. Ripped curtain sheers, mold around bathtub faucet, saggy mattress. At least it was quiet for sleeping through the night.
1 nacht verbleven in februari 2024
Reactie van Rubinder kaur op 26 feb 2024
Dear Bernice,Thank you for your feedback. We apologize for any inconveniences you experienced and appreciate your insights. We're actively working on improvements to enhance our guests' experience. We hope to welcome you back for a more enjoyable stay in the future.Best Regards Rubinder Kaur

10/10 – Uitstekend

Gracy

1 nacht verbleven in februari 2024
Reactie van front desk op 27 mrt 2024
Thnak you!

4/10 – Matig

Danielle

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The walls felt paper thin, you could hear every noise from the rooms around you. Breakfast was not worth your time, pancakes were cold and sitting on the counter in a Tupperware container when we arrived at 8:40. The hotel bordered the Wendy’s drive through so not really the nicest view, and it felt like a seedier part of the city.
1 nacht verbleven in februari 2024
Reactie van Rubinder kaur op 26 feb 2024
Dear Danielle,Thank you for sharing your experience. We apologize for falling short of expectations regarding noise levels and breakfast quality. We appreciate your feedback and will work to address these issues. Your comments help us improve, and we hope for the chance to provide a better stay in the future.Best Regards Rubinder Kaur

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Horrified might be the word to sum it up. I stayed three nights. The first night the lamp flickered and went off, so in the morning, when I pulled the side table from the wall, the electrical plate fell off the outlet. I plugged the lamp into the second plug in the outlet. The connection is obviously poor and is a fire risk if not rewired properly. The room was just reno'd, I hope they used actual electrical contractors. The foyer and breakfast area was in process of being renovated as well, the fumes in there were shocking. Zero ventilation was provided, but employees kept working and food was served in this area still. The fumes were so strong, I chose not to eat the food provided there. On night two, the person in the unit above me decided to start throwing furniture around and swearing loudly about killing people just past midnight. He did sound very drunk. After half an hour of this, I left the room to go knock on his door to ask him to quiet down. He didn't respond. My room key didn’t work to get back in my room, and I didn’t have my phone on me, so I had to walk to find someone with a cell phone to call the motel to make a new room card for me, past midnight. I felt horrible about waking them and incredibly stupid for leaving my room without a second card and without a coat, thinking I'd just be a minute asking the person above me to stop yelling and banging on the floor. I did not sleep much the rest of that night, or the next. I would not go back to stay here.
3 nachten verbleven in februari 2024
Reactie van front desk op 28 feb 2024
Thank you for your candid comments regarding your recent stay. We regret that you felt that we did not meet your expectations and that we failed to provide you with accommodations and services equal to the value you paid. We really apologize that you felt terrible regarding that.The comments have been passed on to the staff memebers. So that accurate and quick action can be taken right away for teh safety of our valuable guest. Asthe safety and comfort of our guests and team members is our top priority. We have enhanced our cleaning protocols and introduced additional safeguards to help keep everyone safe. Housekeeping,food service, pool usage are under strict health guidelines set out by Health Canada, provincial healthofficers and our local health departments. We will amke sure these kinds of things won't repeat in future and we agai are truely sorry for your experience

10/10 – Uitstekend

Kari, Campbell River

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk was excellent at check in. Rooms are a good size and clean.
1 nacht verbleven in februari 2024
Reactie van front desk op 22 feb 2024
Thank you for your review. We appreciate your loyalty and we are extremely happy to hear that you had a great stay. We hopeto welcome you back soon.

10/10 – Uitstekend

Rafael

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property has everything near by, all kind of options. Also safe area even that is not a fenced area.
1 nacht verbleven in februari 2024
Reactie van front desk op 22 feb 2024
Thank you very much for sharing your feedback about your stay. Your comments are a great way to help us continuouslyimprove upon our service. We are delighted that you enjoyed your stay and we look forward to welcoming you again soon

6/10 – Redelijk

Adam

Zakenreiziger
The hot tub was disgusting wouldn’t even get in room was ok relatively comfortable
1 nacht verbleven in januari 2024
Reactie van front desk op 22 feb 2024
Thank you for your candid comments regarding your recent stay. We regret that you felt that we did not meet your expectations and that we failed to provide you with accommodations and services equal to the value you paid. We have enhanced our cleaning protocols and introduced additional safeguards to help keep everyone safe.Weappreciate your business and hope to have the opportunity to better your experience upon your next stay.

8/10 – Goed

Gary

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice clean room, VERY comfortable bed, and very conveniently located. Not a big fancy hotel, but a great value I’d use again!
1 nacht verbleven in februari 2024
Reactie van front desk op 5 feb 2024
Thank you !

6/10 – Redelijk

Yuriy

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good stay
My card was charged 3 times by their system before I arrived, even though I had opted to pay at the property. I know technology isn’t always great but I don’t necessarily like waiting to make sure the refunds actually go through and having a bunch of charges on my credit card just sitting there. Otherwise the location was great and rooms were clean. Front desk was friendly and nice
1 nacht verbleven in februari 2024
Reactie van front desk op 4 feb 2024
Hi Thank you for being so undestandable to us.We appreciate your loyalty and your comments are the waysto help us growThank you

6/10 – Redelijk

Christiane

Zakenreiziger, Reisde met partner
Positief: Personeel en service
Check in took a bit as the was a boys hockey teams checking in as well. No worries. Had to request new towels as ours had handprints, toothpaste residue and were very grey for a "white" towel. The water temperature control knob in the tub/shower was broken and needed to be replaced, so unable to shower first morning as water was scalding hot. Towel rack above toilet fell off wall when pulling towel off, requires tightening or replacing. No stopper for the bathroom sink.
2 nachten verbleven in januari 2024
Reactie van front desk op 4 feb 2024
Hi,Thanks for taking out your time to posty your comments.We apprciate your loyalty and business with usAll the comments have been shared among the staff to perform better next time

6/10 – Redelijk

sion

1 nacht verbleven in januari 2024
Reactie van front desk op 27 mrt 2024
Thank you!