Terras

Beoordelingen van Prestige Vernon Hotel

3.5 out of 5
Prestige Vernon Hotel
4411 32nd Street, Vernon, BC

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 500 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 350 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 95 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 37 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 19 van 1001 beoordelingen" "

8,8/10

Netheid

9,2/10

Personeel en service

8,4/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Todd

Positief: Netheid, personeel en service
It was well situated within Vernon for our needs The layout of the hotel is quite confusing with some areas not accessible to the clients
2 nachten verbleven in april 2024

8/10 – Goed

Serge, St-Lazare

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is starting to show sign of age. The biggest issue was the sagging mattress that needs to be replaced. On the flip side the entire staff was friendly and very responsive to our request which made us feel at home. The proximity to the Kal Centre Place was a plus as we were attending a week long hockey championship.
8 nachten verbleven in april 2024

10/10 – Uitstekend

Tanya

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great place to stay super quiet
2 nachten verbleven in april 2024
Reactie van Assistant General Manager op 27 apr 2024
Dear Tanya,Thank you for this positive rating. We are glad to know you had a quiet peaceful stay at our Vernon Hotel. We hope to see you again soon!Sincerely,Michelle Brost

8/10 – Goed

Claudia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was spacious and very clean, bed was super comfy. The hotel is well situated and close to everything. Thank you for a convenient overnight in your Hotel.
1 nacht verbleven in april 2024
Reactie van Assistant General Manager op 27 apr 2024
Dear Claudia,Thank you for this wonderful review! We are glad to know you found our location convenient and we will hope to welcome you back the next time you are travelling to our area!Sincerely,Michelle Brost

10/10 – Uitstekend

Jen

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We always have a good stay at this property.
1 nacht verbleven in april 2024
Reactie van Assistant General Manager op 27 apr 2024
Hello Jen,Thank you for choosing to stay with us and your positive review is much appreciated! We look forward to your next visit.Sincerely,Michelle Brost

10/10 – Uitstekend

Bruce

Positief: Netheid, staat van de accommodatie en faciliteiten
Clean and quiet
1 nacht verbleven in april 2024
Reactie van Assistant General Manager op 27 apr 2024
Hello Bruce,We appreciate your positive review and look forward to welcoming you back soon.Sincerely,Michelle Brost

8/10 – Goed

Suzanne

Positief: Netheid, personeel en service en voorzieningen
The Staff were excellent and kind. Beds were comfortable. location was good
2 nachten verbleven in april 2024
Reactie van Assistant General Manager op 10 apr 2024
Dear Suzanne,Thank you very much for this wonderful review. It is great to know that you had an excellent experience with our team. We hope to welcome you back again soon!Sincerely,Michelle Brost

10/10 – Uitstekend

Matina

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van Assistant General Manager op 10 apr 2024
Dear Matina,Thank you for staying with us! We appreciate this positive review and hope to welcome you and your family back again soon.Sincerely,Michelle Brost

10/10 – Uitstekend

Matina

Reisde met huisdieren, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The front desk staff are always super friendly love it
1 nacht verbleven in maart 2024
Reactie van Assistant General Manager op 2 apr 2024
Dear Matina,Thank you for this positive review! We appreciate knowing that our team helps to make your stay more enjoyable. We will see you soon!Sincerely,Michelle Brost

10/10 – Uitstekend

Sharon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Assistant General Manager op 2 apr 2024
Hi Sharon,Thank you for this positive rating. It is great to know you enjoyed your stay!Sincerely,Michelle Brost

10/10 – Uitstekend

Amanda

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed our say. Staff was beyond friendly, very helpful. Would stay again.
4 nachten verbleven in maart 2024
Reactie van Assistant General Manager op 2 apr 2024
Dear Amanda,Thank you for this wonderful feedback! We are glad to know our team helped to make your stay more enjoyable. We look forward to seeing you again!Sincerely,Michelle Brost

10/10 – Uitstekend

jon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Assistant General Manager op 2 apr 2024
Hi Jon,Thank you for the positive review! We hope to see you again soon.Sincerely,Michelle Brost

8/10 – Goed

Dale, Fernie

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
There was some construction in the parking lot. The hotel is dated but clean and the staff is good.
1 nacht verbleven in maart 2024
Reactie van Assistant General Manager op 2 apr 2024
Dear Dale,Thank you for taking the time to review your stay! We apologize for the disturbance the construction caused during you visit-we are looking forward to completing this project. We hope to see you soon,Michelle Brost

10/10 – Uitstekend

Anita

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome stay
2 nachten verbleven in maart 2024
Reactie van Assistant General Manager op 2 apr 2024
Dear Anita,We appreciate your positive review and comments! Thank you for staying with us at our Vernon Hotel - we hope to see you again soon!Sincerely,Michelle Brost

10/10 – Uitstekend

Christina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Assistant General Manager op 2 apr 2024
Dear Christina,Thank you for this positive review! We are glad to know you enjoyed your stay and we will look forward to welcoming you back.Sincerely,Michelle Brost

10/10 – Uitstekend

Lona

Reisde met partner
Met our needs very well. The room was clean. The beds were comfortable, and it was quiet, and quite close to the hospital.
1 nacht verbleven in maart 2024
Reactie van Assistant General Manager op 23 mrt 2024
Dear Lona,We appreciate your positive review! I am glad you found your stay to be comfortable and I hope we have the opportunity to welcome you back. Wishing your family a speedy recovery!Sincerely,Michelle Brost

10/10 – Uitstekend

Brandon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Assistant General Manager op 19 mrt 2024
Hello Brandon,Thank you so much for this positive review. We look forward to seeing you again.Sincerely,Michelle Brost

8/10 – Goed

Sharon

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel is nice, and clean. The front desk staff were great and the cleaning staff were excellent. The only one thing that was a little bit daunting was the distance from the front desk to the far side of the hotel to our room. A bit of a maze and a good jaunt…but it may just be temporary because of some of the work going on outside. Would stay there again!!
2 nachten verbleven in maart 2024
Reactie van Assistant General Manager op 19 mrt 2024
Dear Sharon,Thank you for this positive review and great feedback! We are so happy to hear that you had a great experience with our team. We do have some working going on at the moment which has limited access to the building and I apologize for the inconvenience. We look forward to welcoming you back the next time you are in Vernon!Sincerely,Michelle Brost

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good experience overall
1 nacht verbleven in maart 2024
Reactie van Assistant General Manager op 15 mrt 2024
Dear Michael,Thank you for this great rating! We are happy to hear you had an enjoyable time and we look forward to welcoming you again.Sincerely,Michelle Brost

8/10 – Goed

Raymond

1 nacht verbleven in maart 2024
Reactie van Assistant General Manager op 2 apr 2024
Dear Raymond,Thank you for this positive rating. We are glad to know you enjoyed your visit to our Vernon Hotel location and we look forward to welcoming you back.Sincerely,Michelle

10/10 – Uitstekend

Maddisen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Assistant General Manager op 8 mrt 2024
Hello Maddisen,Thank you for this positive rating! We appreciate knowing that you enjoyed your stay with us.We look forward to seeing you again,Michelle Brost

10/10 – Uitstekend

Andrea

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Spacious comfortable clean rooms.
1 nacht verbleven in maart 2024
Reactie van Assistant General Manager op 6 mrt 2024
Dear Andrea,Thank you for this positive rating! We are glad to know that you enjoyed your stay at our Vernon Hotel location and we will look forward to seeing you again!Sincerely,Michelle Brost

10/10 – Uitstekend

Joelle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Assistant General Manager op 1 mrt 2024
Hello Joelle,Thank you for this wonderful rating! I am glad to know you enjoyed your stay on this occasion. We hope to be able to welcome you back again.Sincerely,Michelle Brost

10/10 – Uitstekend

Matina

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love the option of a loft, suite
2 nachten verbleven in februari 2024
Reactie van Assistant General Manager op 1 mrt 2024
Dear Matina,Thank you very much for this great rating and feedback. We look forward to welcoming you and your family back soon!Sincerely,Michelle Brost

8/10 – Goed

Tracy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfect spot for me to stay while in Vernon. Definitely stay here again.
1 nacht verbleven in februari 2024
Reactie van Assistant General Manager op 1 mrt 2024
Hello Tracy,Thank you for this great feedback! We are very happy to know that you enjoyed your time here and found our location convenient. We will look forward to welcoming you back!Sincerely,Michelle Brost

10/10 – Uitstekend

Rhonda

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean and quiet. The hot tub was also excellent
1 nacht verbleven in februari 2024
Reactie van Assistant General Manager op 29 feb 2024
Dear Rhonda,Thank you for this positive rating and review! We hope to have the opportunity to welcome you again.Sincerely,Michelle Brost

8/10 – Goed

Vincent, Brentwood Bay

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Assistant General Manager op 1 mrt 2024
Dear Vincent,We appreciate you taking the time to rate your recent stay! It is great to know that you enjoyed your time here with us.Sincerely,Michelle Brost

10/10 – Uitstekend

Judean

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had a late check in (after 9:00 pm) that they kept track of. The hotel has nice layout and finish in the public areas. The rooms were good size, clean and beds were comfortable.
2 nachten verbleven in februari 2024
Reactie van Assistant General Manager op 17 feb 2024
Dear Judean,Thank you for taking the time to review your stay and leave us this great review. I am glad to hear you enjoyed your time here with us. We look forward to seeing you soon!Sincerely,Michelle Brost

10/10 – Uitstekend

JD

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice clean rooms. Friendly staff. Will stay again
1 nacht verbleven in februari 2024
Reactie van Assistant General Manager op 17 feb 2024
Hello JD,We are happy to hear that you enjoyed a great stay at our Vernon Hotel location. We look forward to welcoming you back again soon.Sincerely,Michelle Brost

10/10 – Uitstekend

Carly

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We only stayed one night, but would have been happy to stay longer. Room was spacious, clean and the bed was very comfortable.
1 nacht verbleven in januari 2024
Reactie van Assistant General Manager op 9 feb 2024
Dear Carly,I am so glad to hear you had an enjoyable stay, we would love to have you stay longer! We will look forward to welcoming you back the next time you travel to the Vernon area.Sincerely,Michelle Brost

6/10 – Redelijk

Gerry, Vancouver

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Property and room as you would expect. The coffee in the room however was sub standard. Two packages for two people. One regular and one decaf and it was weak coffee to boot. Maybe the worst in- room coffee ever.
1 nacht verbleven in januari 2024
Reactie van Assistant General Manager op 1 feb 2024
Hi Gerry,We appreciate you taking the time to leave us this feedback about your recent stay. I am sorry to hear that you did not enjoy the in room coffee. We just started serving a new roaster in our lobby and I hope you got a chance to give it a try. The next time you visit we will make sure to get you a cup, it is a very smooth blend.Warmly,Michelle Brost

10/10 – Uitstekend

Lorina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was great. The staff was very kind. Walking distance to most shops.
1 nacht verbleven in januari 2024
Reactie van Assistant General Manager op 1 feb 2024
Dear Lorina,Thank you for taking the time to leave this positive feedback about your recent stay. We are pleased to know you had an enjoyable visit at our hotel. We look forward to welcoming you back again the next time you are in Vernon.Sincerely,Michelle Brost

10/10 – Uitstekend

Elise

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff are extremely friendly. They went above and beyond to make sure my stay was as comfortable possible.
1 nacht verbleven in januari 2024
Reactie van Assistant General Manager op 1 feb 2024
Dear Elise,Thank you very much for this wonderful review. I am so happy to hear that our team was welcoming and that you had a comfortable stay at our Vernon Hotel location! We will hope to welcome you back again soon.Sincerely,Michelle Brost

10/10 – Uitstekend

Debra

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff, nice pool area, good location.
1 nacht verbleven in januari 2024
Reactie van Assistant General Manager op 3 feb 2024
Hello Debra,We appreciate your positive review. I am glad to hear you found our team friendly and our location convenient for your recent stay in Vernon. We will hope to welcome you back again soon!Sincerely,Michelle Brost

8/10 – Goed

Vera-Ellen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Assistant General Manager op 24 jan 2024
Hi Vera-Ellen!We appreciate this positive rating. It is great to know that you enjoyed your stay with us here at Prestige Vernon Hotel. We hope to welcome you back again soon!Sincerely,Michelle Brost

6/10 – Redelijk

Glynden

Zakenreiziger, Reisde met partner
Positief: Personeel en service, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Very noisy hotel. People running the hallways upstairs and the room above us.
3 nachten verbleven in januari 2024
Reactie van Guest Services op 16 jan 2024
Dear Glynden,Thank you for letting us know about your experience at our location. I apologize for the disruption during your stay. We will hope to have the opportunity to welcome you back on another occasion.Sincerely,Guest Services

6/10 – Redelijk

Gerald

Positief: Personeel en service
Bathroom fan very loud
1 nacht verbleven in december 2023
Reactie van Guest Services op 16 jan 2024
Hi Gerald,We appreciate you letting us know about the noisy bathroom fan in your guestroom. I have made note and our maintenance team will be looking at it right away. I hope you enjoyed your stay!Sincerely,

8/10 – Goed

Vince

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Guest Services op 16 jan 2024
Hi Vince,Thank you for this positive review! We hope to welcome you back again soon.Sincerely,

8/10 – Goed

Randy

1 nacht verbleven in januari 2024
Reactie van Guest Services op 16 jan 2024
Hi Randy,Thank you for taking the time to let us know that you enjoyed your stay. We look forward to welcoming you back!Sincerely,

8/10 – Goed

Dustin

Reisde met een groep, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Guest Services op 16 jan 2024
Hi Dustin,Thank you for reviewing your recent stay. It is great to know that you had an enjoyable time and we are looking to welcoming you again.Sincerely,

4/10 – Matig

Taylor

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Wouldn’t stay here again for the price. Staff was lovely. The hotel is definitely lacking. The room was very dim and poor lighting. It was very dark. The furnace/air conditioning unit made a lot of noise frequently during the night, waking you up. Honestly it gave me a creepy feel. I typically don’t review hotels but it was definitely a let down considering we paid 160$ for about 10 hours.
1 nacht verbleven in december 2023
Reactie van Kevin op 7 jan 2024
Thank you for your feedback. If you would like to discuss this further please reach out to us directly.

10/10 – Uitstekend

Ben

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Indoor Pool and Hot Tub was great. Staff was very friendly and extra helpful.
2 nachten verbleven in december 2023
Reactie van Kevin op 7 jan 2024
Thank you for your wonderful feedback. We are happy you enjoyed your stay with us!

2/10 – Ontzettend slecht

Kia

2 nachten verbleven in december 2023
Reactie van Assistant General Manager op 24 jan 2024
Hi Kia,Thank you for taking the time to rate your recent stay. It seems like we did not meet your expectations and if there is anything about your stay you would like to share with us please do not hesitate to reach out.Warm Regards,Michelle Brost

8/10 – Goed

Michael

4 nachten verbleven in december 2023
Reactie van Kevin op 7 jan 2024
Thank you for your feedback. We hope to see you again in the future.

10/10 – Uitstekend

Wade

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Stay
Great stay. Clean large room. Comfortable bed. Very pleasant staff.
1 nacht verbleven in december 2023
Reactie van Kevin op 7 jan 2024
I am Happy to hear you enjoyed your stay with us! We happy to see you again soon.

10/10 – Uitstekend

Gerry

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Christmas stay
We enjoyed our stay at the hotel, because it was over Christmas trying to find a place e for breakfast was challenging, the hotel does not provide a breakfast
3 nachten verbleven in december 2023
Reactie van Kevin op 30 dec 2023
Your feedback is greatly appreciated, we hope to accommodate you again in the future.

10/10 – Uitstekend

Brian

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Kevin op 30 dec 2023
Thank you for your feedback, we hope to accommodate you again in the future.

10/10 – Uitstekend

Claire

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Friendly and clean!
1 nacht verbleven in december 2023
Reactie van Kevin op 30 dec 2023
Thank you for your feedback, we hope to accommodate you again in the future.

10/10 – Uitstekend

Claire

1 nacht verbleven in december 2023
Reactie van Kevin op 7 jan 2024
Thank you for your feedback. We hope to see you again soon.

8/10 – Goed

Andrew

1 nacht verbleven in december 2023
Reactie van Kevin op 30 dec 2023
Thank you for your feedback, we hope to accommodate you again in the future.