Dear E.,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team

Dear Mr Ronald, thank you so much for your positive review and the high score! We will be more than happy to be able to welcome you back to the Arcotel Kaiserwasser. Best Regards from Vienna Andrei Stefan - Front Office Manager

Dear Mike,thank you for taking the time to give us this rating. We appreciate your business and would be very thrilled to welcome you back to our ARCOTEL Kaiserwasser on your next trip.Sincewrely,John Wallen-Holubek-Guest Experience Leader-ARCOTEL Kaiserwasser

Dear Nicolas,thank you very much for taking the time to write us such a nice rating. We are very pleased to have you had as aguest and would be very proud to welcome you back at ARCOTEL Kaiserwasser on your next trip to Vienna.Sincerely,John Wallen-Holubek-Guest Experience Leader-ARCOTEL Kaiserwasser

Lieber David,vielen Dank für diese schöne Bewertung unseres ARCOTEL Kaiserwasser.Das Frühstücksbuffet ist unser Beitrag, einem jeden Gast, den besten Start in den Tag zu ermöglichen. Es freut uns zu lesen, dass es Ihnen gefallen hat. Seit Ende Februar sind auch die Stockwerke 1 und 2 fertig modernisiert und mit frischem Design für unsere Gäste hergerichtet.Vielleicht auch für Sie bei Ihrem nächsten Wienbesuch.Wir würden uns sehr freuen, Sie wieder bei uns willkommen zu heißen.Bis dahin wünschen wir alles Gute.John Wallen-Holubek-Guest Experience Leader-guestrelation.kaiserwasser@arcotel.comwww.arcotel.comund dasARCOTEL Kaiserwasser Team

Dear Luis,thank you very much for the time taken to write this review.We are currently modernizing and updating our hotel. We started last year with our 5th floor the executive floor. This year we started with the floors 1 an 2 and will be finished by mid of march. Then we can provide our future guest with all over 158 newly updated and modernized rooms with a striking design.We would be very pleased to welcome you at the ARCOTEL Kaiserwasser with your next stay in Vienna, maybe in one of our new and modern styled rooms.Yours sincerely,John Wallen-Holubek-Guest Experience Leader-guestrelation.kaiserwasser@arcotel.comwww.arcotel.comandThe ARCOTEL Kaiserwasser Team

Dear Lucien,thank you for your Review of our ARCOTEL Kaiserwasser.We appreciate your business very much. It is one of our key amenities to be near the public transportation and the UN. We are striving daily to improve our service towards our Guests and your comment is highly important to us.Please get in touch with us personally, next time youre in Vienna. We would like to improve your experience with us.Yours sincerely,John Wallen-Holubek-Guest Experience Leader-ARCOTEL Kaiserwasserguestrelation.kaiserwasser@arcotel.comwww.arcotel.comWagramer Straße 8, 1220 Wien

Lieber Gast,vielen Dank für die fantastische Bewertung – es freut mich außerordentlich, dass Ihre Erfahrung mit unseren Dienstleistungen mit 100/100 bewertet wurde. Wir schätzen Ihr positives Feedback sehr und sind stets bestrebt, unseren Service auf höchstem Niveau zu halten.Falls Sie weitere Anregungen oder Wünsche haben, stehe ich Ihnen gerne zur Verfügung. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und Ihnen erneut einen erstklassigen Service bieten zu können.Mit freundlichen Grüßen,

Lieber Ambrus,Vielen Dank für diese tolle Bewertung. Wir freuen uns immer wenn unser Hotel den Erwartungen entspricht.Gerne würden wir Sie wieder als Gast bei uns Willkommen heißen.John Wallen-Holubek -Guest Experience Leader-ARCOTEL Kaiserwasser

Dear Mara,thank you so much for your review of our ARCOTEL Kaiserwasser.We are very pleased you liked your stay.It is true that one of our key amenities is the accessibility to public transportation.we wish you a very happy day.With kind regardsJohn Wallen-Holubek-Guest Experience Leader-guestrelation.kaiserwasser@arcotel.comwww.arcotel.comand theARCOTEL Kaiserwasser Team

Dear Andrea,thank you for taking the time to share your feedback on Expedia. We appreciate your positive rating and are pleased to hear that you found our location very close to the subway red line convenient.If there are specific areas where we can further improve to enhance your experience, please feel free to let us know. We value your input and hope to have the opportunity to welcome you back for an even better stay in the future.Best regards,

Lieber Gast,vielen Dank für diese schöne Bewertung.Wenn Sie wieder mal in Wien sind, würden wir uns freuen Sie bei uns begrüßen zu dürfen.John Wallen-Holubek -Guest Experience leader-ARCOTEL Kaiserwasser

Sehr geehrter Herr Herbert,herzlichen Dank für Ihre freundliche Bewertung des ARCOTEL Kaiserwasser in Wien. Es freut uns zu hören, dass Sie mit verschiedenen Aspekten Ihres Aufenthalts zufrieden waren.Die zentrale Lage in der Nähe der U-Bahn-Haltestelle U1 scheint für Sie besonders positiv gewesen zu sein, und es ist schön zu wissen, dass die Ausstattung der Zimmer Ihren Erwartungen entsprochen hat. Unsere Sauna mit dem schönen Ausblick ist in der Tat ein Highlight, und wir freuen uns, dass Sie dies genossen haben.Es ist ebenfalls erfreulich zu hören, dass Sie mit dem Frühstück und der Auswahl an Speisen zufrieden waren. Wir legen großen Wert darauf, unseren Gästen eine vielfältige und qualitativ hochwertige Auswahl zu bieten.Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen zu teilen. Wir hoffen, Sie bald wieder im ARCOTEL Kaiserwasser begrüßen zu dürfen und stehen Ihnen für weitere Anliegen gerne zur Verfügung.Mit freundlichen Grüßen,

Dear Dylan,thank you so much for taking your time to put a review of our Hotel online. We are tremendously pleased, that you liked your overall stay.Just to let you know, we currently modernizing and updating a lot of rooms for your future stay.Stay safe and be amazed at your upcoming stay at theARCOTEL Kaiserwasser.John Wallen-Holubek_Guest Experience Leader-guestrelation.kaiserwasser@arcotel.comwww.arcotel.comand the intireARCOTEL Kaiserwasser Team

Lieber Herr Jürgen-Dieter,vielen Dank für Ihre großartige 5-Sterne-Bewertung auf Expedia! Wir freuen uns sehr, dass Ihnen Ihr Aufenthalt im ARCOTEL Kaiserwasser gefallen hat. Ihr Lob bedeutet uns viel, und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Herzliche Grüße,

Dear Mythri,thank you for your feedback on your recent stay at ARCOTEL Kaiserwasser in Vienna. We appreciate your comments and are pleased to hear that you found our hotel's location, especially in proximity to the VIC and the U-Bahn station, convenient for your business needs. We are also delighted that you enjoyed the food at our hotel.Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back in the future and exceed your expectations.Thank you for choosing ARCOTEL Kaiserwasser.Best regards,

Dear guest, thank you for your great review!We are pleased that you were fully statisfied with your stay in our house. SincerelyEmina Ahmic - Front Office AgentARCOTEL Kaiserwasser

Dear Ross,thank you for your positive review of ARCOTEL Kaiserwasser. We are delighted to hear that you found our location to be very convenient, especially for those visiting the VIC. We appreciate your recognition of the variety of public transportation options in the area and the accessibility of the Westfield Donau Zentrum within walking distance.We apologize if you found the hotel restaurant to be somewhat more expensive compared to other dining options. Your feedback is important to us, and we will internally review this to ensure we offer a balanced price-performance ratio.We are particularly pleased with your compliments regarding the attentive nature, cheerfulness, and charm of our hotel staff. Creating a positive and welcoming atmosphere is our goal, and we are glad that you experienced this during your stay.Thank you for your feedback, and we look forward to welcoming you back to ARCOTEL Kaiserwasser in the future.Best regards,

Dear Mr. Borislav, thank you for your message and your great feedback! We are happy that everything was fine in the room,breakfast etc. We hope you come also the next time in our hotel. With kindest regards

Dear Naokatsu, Thank you very much for your excellent review. We are delighted to receive your positive feedback and look forward to welcoming you back soon.Best regards,

Dear Mr. Borislav,thank you for your excellent feedback. We are delighted to hear that your stay at ARCOTEL Kaiserwasser in Vienna met your expectations and that you found the proximity to the subway station convenient for visiting the center of Vienna, which was the main reason for choosing our hotel.We also appreciate your mention of the great Expedia price. Your satisfaction is of the utmost importance to us, and it inspires us to continue providing our guests with top-notch service.We sincerely appreciate you taking the time to share your positive experience. We look forward to welcoming you back to ARCOTEL Kaiserwasser in the future. If you have any further comments or specific requests, please feel free to reach out.Thank you once again for choosing ARCOTEL Kaiserwasser.Best regards,

Sehr geehrte Frau Jutta, danke für Ihre Nachricht und Ihr nettes Feedback zu Ihrem Aufenthalt. Wir freuen uns sehr das es Ihnen bei uns gefallen hat und freuen uns auf Ihren nächsten Besuch bei uns im ARCOTEL Kaiserwasser Wien. Mit freundlichen Grüßen

Dear guest, thank you very much for your stay and for your wonderful feedback. We are glad that you were overall satisfied and that you enjoyed your stay with us. We hope to see you soon on your next trip to Vienna. Sincereley Emina Ahmic - Front Office Your ARCOTEL Kaiserwasser

Dear Hamad,thank you for sharing your fantastic experience during your recent stay at ARCOTEL Kaiserwasser in Vienna. We are thrilled to receive your positive feedback.It's great to hear that you loved your stay, and that our location was perfect for your business trip, being conveniently close to the subways.We truly appreciate your kind words about our staff, especially Georgina. We are proud to have team members who go above and beyond to make our guests feel welcome and comfortable. Your compliments are a wonderful recognition of their dedication.We look forward to sharing your comments with Georgina and the rest of our team, and we are committed to maintaining the high level of service you received.We hope to welcome you back in the near future, and please don't hesitate to reach out if you need any further assistance.Warm regards,

Dear Mrs. Dilan,thank you for your feedback and sharing your honest impressions of your stay at our hotel. We apologize that the service on the first day did not meet your expectations, and we regret any confusion it may have caused. This does not align with our usual standards, and we take your comments seriously.We will work to improve our staff training and awareness to ensure such situations are avoided in the future.We are pleased to hear that you found the hotel and your room to be impeccably clean and conveniently located for various attractions.Regarding the parking charges, we appreciate your input on the pricing, and we will review this matter. We always aim to offer fair and competitive rates, and we will ensure our parking fees align with that commitment.Thank you once again for your feedback, and we hope to have the opportunity to demonstrate our improved service during your future visits.Sincerely,

Dear Mr. Juan,Thank you very much for your excellent review. We are delighted to receive your positive feedback and look forward to welcoming you back soon.Best regards,