Architectuur

Beoordelingen van Apartment House in Vienna

3.5 out of 5
Apartment House in Vienna
84 Buchengasse, Vienna

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 40 van 78 beoordelingen" "
Gastenscore: 8 - Goed. 28 van 78 beoordelingen" "
Gastenscore: 6 - Redelijk. 5 van 78 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 78 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 78 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

6,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Elisabeth

Positief: Netheid, comfort kamer
Das perfekte um sich näher zu kommen
Das Appartement ist echt supe,in einer beliebten Umgebung. Der Fernseher ist echt super die Küche sehr gut ausgestattet . WLAN Verbindung ist einwandfrei und derganze hat Aufenthalt echt de gegeben hat as gefehlt hat. Zweisamkeit und und Ruhe
4 nachten verbleven in januari 2024

8/10 – Goed

Michele

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Vicino alla fermata della metropolitana, zona molto silenziosa, molti negozi nelle vicinanze.
3 nachten verbleven in oktober 2023
Reactie van Ilya Sovtsov op 5 nov 2023
Thank you, dear Michele! It was also my pleasure communicating with you! Thanks for being my guest :)I was pleased hosting you! Best Regards,Ilya

8/10 – Goed

NATANAEL

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Ilya Sovtsov op 5 okt 2023
Mega! Thank you very much :)We were happy working together with you :)Best,Ilya

8/10 – Goed

Sacha

4 nachten verbleven in september 2023
Reactie van Ilya Sovtsov op 15 sep 2023
Dear Sacha,The whole team was extremely pleased hosting you :)Thank you very much indeed for being our guest! Thank you very much for being nice and kind :)Warm Regards,Ilya

4/10 – Matig

Nathmi

1 nacht verbleven in augustus 2023
Reactie van Ilya Sovtsov Senior Manager op 1 sep 2023
Vielen Dank!

6/10 – Redelijk

Jashar

1 nacht verbleven in augustus 2023
Reactie van Ilya Sovtsov op 9 aug 2023
Lieber Jashar,Vielen herzlichen Dank für Ihre Bewertung! Ich hoffe, Sie hatten eine tolle Zeit in Wien!Wir freuen uns, Sie wieder bei uns zu Gast zu haben :) Mit freundlichen Grüßen,Ilya

2/10 – Ontzettend slecht

chris

Reisde met familie
Negatief: Netheid, comfort kamer
1 nacht verbleven in december 2022
Reactie van Ilya op 24 dec 2022
Dear Chris,We would really appreciate to get more detailed feedback from your side. You haven’t provided us with any while your stay and by far. Can’t really understand such a negative rating. Hope on your understanding.Best

8/10 – Goed

Bettina

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Die Größe und die Ausstattung des Apartments waren absolut in Ordung. Leider ging die Heizung nicht. Was aber ein absolutes NoGo war: Im Hausflur ging das Licht nicht!!! Die Gegend war auch nicht so toll, wenn man sich in Wien nicht auskennt ist das schon eher keine gute Umgebung, aber die öffentlichen Verkehrsmittel waren fußläufig zu erreichen. Als o war das für den Preis absolut angemessen.
3 nachten verbleven in oktober 2022
Reactie van Ilya Sovtsov op 30 nov 2022
Liebe Frau Bettina,Vielen herzlichen Dank für Ihre Feedback! Wir waren sehr froh Ihnen begrüßen zu dürfen! Kommen Sie bitte wieder :)Alles Gute,Ilya

8/10 – Goed

Ho

Reisde met familie
Positief: Netheid, comfort kamer
Das Apartment war OK, gross genug für die Familie von 4 bix 5 Personen, Sauberkeit ist auch OK, die Wände bisschen mit Flecken 🤔. Schade, dass das Waschbecken im WC verstoppt war, Wasser läuft sehr langsam ab.
3 nachten verbleven in augustus 2022
Reactie van Ilya Sovtsov op 27 okt 2022
Sehr geehrter Herr Ho,wir danken Ihnen für Ihren Besuch und Ihr Feedback! Es ist eine große Ehre für uns! Das gesamte Team hat sich sehr gefreut, Sie zu Gast zu haben. Alle Waschbecken in allen Wohnungen werden derzeit systematisch gereinigt.Mit freundlichen Grüßen,Ilya

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good that the place loos exactly the same on photos. Bed is clean and very nice of them to have Netflix to watch. IIya is very nice helping us to solve problems and location is also good.
3 nachten verbleven in februari 2020
Reactie van Ilya Sovtsov / Senior Manager op 10 mrt 2020
Dear Anonymous Guest, I'm very pleased getting your positive feedback! I'm personally very glad you found the place exactly corresponding to photos online! Indeed all our guests can watch Netflix ;) I was indeed happy working together with you! Would be happy hosting you and your friends again at our place! My best, Ilya

10/10 – Uitstekend

Tino

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent. The host Ilya is very helpful.
3 nachten verbleven in februari 2020
Reactie van Ilya Sovtsov/Senior Manager op 18 feb 2020
Dear Tino, thank you very much indeed once again for your stay at our place! It was my personal pleasure working together with you :) Thanks for your understanding and positive attitude! Hope you had a great time in Vienna! Please, feel free to contact me anytime you need some assistance in Vienna :) Will be pleased helping you! My best, Ilya

10/10 – Uitstekend

Oksana

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Отличные супер апартаменты
Отличные апартаменты, у нас не было слов, когда мы зашли: очень очень чистые, тёплые, просторные, светлые, есть абсолютно все необходимое, адекватная цена. Три комнаты, где наша семья из 5 человек спокойно разместилась.Парковка общественнная на улице. Очень приятный владелец! Рекомендуем полностью
3 nachten verbleven in januari 2020
Reactie van Ilya Sovtsov/Senior Manager op 15 feb 2020
Уважаемая Оксана, Позвольте Вас лично поблагодарить за столь позитивный отзыв и высокий рейтинг :) я был очень рад сделать всё возможное, чтобы Ваш отдых стал максимально комфортным :) благодарю за Ваше понимание и тёплое человеческое отношение! Приезжайте вновь :) С уважением, Илья

8/10 – Goed

Jungsoo

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
1 nacht verbleven in december 2019
Reactie van Ilya Sovtsov / Senior Manager op 23 dec 2019
Dear Mr./Ms. Jungsoo, let me kindly thank you for the positive feedback and a kind human attitude! It was my personal pleasure working together with you! The whole team was indeed glad hosting you and will be pleased seeing you and your friends again at our House! Please, feel free to contact me anytime you need some assistance in Vienna. Will be pleased helping you. Ilya

10/10 – Uitstekend

TAEWOOK

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2019
Reactie van Ilya Sovtsov / Senior Manager op 11 dec 2019
Dear TAEWOOK, let me kindly thank you for the positive feedback! It's always a great pleasure and the best reward for the whole team. We tried our best to make your stay comfortable! Thanks for being our guest and I was indeed happy to meet you in person. I beg your pardon once again for any tiny inconveniences occurred while your stay. We did our best! Warm Regards and greetings from Vienna! Ilya

8/10 – Goed

Oleksandr

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2019
Reactie van Ilya Sovtsov / Senior Manager op 9 dec 2019
Dear Oleksandr, my pleasure getting your positive feedback! Once again thanks for passing by and being my guest :) I was very glad having you in the House! Thanks for bring understanding and kind. Please, feel free to contact me anytime you need something in Vienna again! Will be glad to help! Best Regards, Ilya

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
Great facility and location (trams and subway, delish falafel nearby) Amazing comfy bed However, lumpy flat pillows and thin walls Host is quick to respond Will return again
3 nachten verbleven in november 2019
Reactie van Ilya Sovtsov/Senior Manager op 4 dec 2019
Dear Anonymous Guest, even though I'm not sure who I'm taking to at the moment, however it's always the best reward to get the positive feedback and a wish to come back. I do thank you for the high ranking and friendly note. I'll indeed take into account your remarks about the pillows. Will send the notification to the house staff and we will quickly change them. THanks for the understanding and being my guests! Warm Regards, Ilya

10/10 – Uitstekend

Fritz-Peter

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Gerne wieder
Preiswert und grosszügig, gute Kommunikation.
2 nachten verbleven in november 2019
Reactie van Ilya Sovtsov/Senior Manager op 4 dec 2019
Sehr geehrter Herr Winkler, Ich sage Ihnen vielen herzlichen Dank für Ihren Besuch! Ich Danke Ihnen auch für Ihr Verständnis und gute Stimmung! Es war sehr schön, mit Ihnen umzugehen. Ich persönlich bin sehr froh, dass Sie das Niveau des Service in Kombination mit angemessenen Preisen zu schätzen wissen. Das gesamte Team war froh, Ihren Aufenthalt so angenehm wie möglich zu machen! Ich werde sicher sein, alle Ihre Rückmeldungen zu geben! Lassen Sie uns wünschen Ihnen eine gute Woche und frohe Weihnachten! Mit freundlichen Grüßen, Ilya

10/10 – Uitstekend

JUN SIK

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
가족여행에 최적
차량을 이용한 4인 가족여행이었습니다. 방하나 거실과 주방이 있고, 퀸사이즈 침대 하나와 소파침대 2개로 4명이 자는데 불편이 없었습니다. 차량은 3블럭 떨어진 U1 주차장에 세우고 트램 및 지하철을 이용하였습니다. 유럽의 다른 숙소와 달리 키보드방식의 락 시스템이라 체크인에 어려움이 없었고, 아침식사를 하기에 충분한 그릇 및 주방기기로 만족했습니다. 세탁기가 있고 건조대도 있어서 밀린세탁도 가능했습니다. 가족이 머물기에 넓은 장소와 트램과 지하철로 구도심을 다니기에 편리한 위치입니다.
2 nachten verbleven in november 2019
Reactie van Ilya Sovtsov/Senior Manager op 2 dec 2019
준식 파크에게, 나는 그런 환영 태도와 친절한 피드백에 감사드립니다. 그것은 당신이 그런 높은 순위를 게시 매우 친절! 우리에게 더 나은 보상이 없을 것입니다! 팀 전체의 노력을 평가해줘서 정말 기쁘네요 우리는 진짜로 제일 가능한 서비스를 당신에게 제공하기 위하여 최선을 다했습니다! 우리는 우리의 장소에 당신과 당신의 가족을 다시 보기에 근실하게 행복할 것입니다! 내가 당신에게 안부와 사랑스러운 주를 기원합니다! 일리야

10/10 – Uitstekend

Hyunwoo

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
7 nachten verbleven in november 2019
Reactie van Ilya Sovtsov / Senior Manager op 21 nov 2019
Dear Huynwoo, let us kindly thank you for the provided positive feedback and such a high ranking! It's always the best reward for the whole team. Thanks for your choice. It was a pleasure having you in the House and working together. Please, feel free to contact me anytime you need something in Vienna! Will be very glad to help. Warm Regards, Ilya

10/10 – Uitstekend

Desirada

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Helle Wohnung!
Großzügig und nett eingerichtete Wohnung. Sauber und helle Wohnung nich weit vom Rheumannsplatz und der U1 entfernt!
1 nacht verbleven in november 2019

8/10 – Goed

Oleksandr

1 nacht verbleven in november 2019

10/10 – Uitstekend

Mónica, Guatemala

Reisde met een groep, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen
Es un apartamento muy amplio, lindo y en una zona accesible
1 nacht verbleven in november 2019
Reactie van Ilya Sovtsov/Senior Manager op 11 nov 2019
Dear Mónica, it was a great pleasure hosting you at our place! Thanks for being nice and friendly :) The best possible reward is to get a positive feedback form the guest ;) I'll be very glad to having you and your friends in our House again. Please, feel free to contact me directly at any convenient time! Warm Regards, Ilya

8/10 – Goed

Nadya

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2019
Reactie van Ilya Sovtsov / Senior Manager op 2 nov 2019
Dear Nadya, my pleasure getting the positive feedback from your side! Once again thanks for being our guest. It was great pleasure hosting you. I do hope you had a great time ib Vienna! In case you need anything else in the city, please feel free to contact me anytime. Will be very glad! Warm Regards and greetings from Vienna, Ilya

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in oktober 2019
Reactie van Ilya Sovtsov / Senior Manager op 8 okt 2019
Dear Anonymous guest, my pleasure getting your positive feedback! I do appreciate your kind attitude and very glad your sincerely liked your stay! The whole team will be pleased welcoming you again at our House! Warm Regards, Ilya

10/10 – Uitstekend

mehmet

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing!!!
Graz merkezden 25 km mesafede ve yolu biraz zahmetli ama kesinlikle buna değiyor. Olağanüstü bir çevreye sahip passail. Kendi ızgaranızı yapabilir gece ateş etrafında keyifli sohbetin tadına varabilirsinizz
1 nacht verbleven in oktober 2019
Reactie van Ilya Sovtsov / Senior Manager op 7 okt 2019
Dear Mehmet, thank you very much indeed for your outstanding feedback! It was a pleasure having you in the House! I'm very glad you left satisfied! Warm Regards, Ilya

10/10 – Uitstekend

春鋒

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2019
Reactie van Ilya Sovtsov/Senior Manager op 16 sep 2019
Dear Guest, it's a great pleasure and honour to get such a high ranking from you! Let em once again thank you for your choice and for being our guests! The whole team will be pleased seeing you again at our Apartment House! Warm Regards, Ilya

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2019
Reactie van Ilya Sovtsov/Senior Manager op 20 aug 2019
Dear anonymous Guest, my pleasure getting your positive feedback! Thank you very mich indeed. That's the best reward for the whole team. You're always welcome at our place. Just let me know, if you need any assistance! Will be pleased helping you. Warm Regards, Ilya

8/10 – Goed

Katerina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2019
Reactie van Ilya Sovtsov / Senior Manager op 19 aug 2019
Dear Katerina, please accept my warmest regards! Ot was a pleasure having you at the House. I'm very glad you left satisfied :) Thanks for your choice and interest! Please, let me know in case you or your friends will need anything in Vienna again! I'll be pleased helping you. Cheers, Ilya

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It would be good to have a list of where the bins are etc at the property. Apart from this we had a lovely stay at the property, its close to the underground and the owner was very accommodating.
3 nachten verbleven in augustus 2019
Reactie van Ilya Sovtsov / Senior Manager op 29 aug 2019
Dear Anonymous Guest, I do thank you for mentioning all these remarks and I'll definitely take them into account! I'll prepare some kind of instruction and leave it on the table inside the apartments. It was a pleasure having you at our House! Thanks for your choice. WE would be very glad to seeing you again. Warm Regards, Apartment House in Vienna

8/10 – Goed

mariusz

Negatief: Personeel en service
3 nachten verbleven in augustus 2019
Reactie van Ilya Sovtsov / Senior Manager op 8 aug 2019
Dear Mr. Leman, let me kindly thank you for the high and positive ranking of yours! I beg your pardon for a tiny inconvenience occurred in the very beginning of your journey. We tried to fix it as soon as possible! I still do hope you had a great time in Vienna and liked your stay at our place. I turn it was a great pleasure having you at the House! Thanks for passing by. the whole team will be pleased seeing you again. Nice Regards, Ilya

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No air condition at property
There is no air-conditioning at this property.
1 nacht verbleven in juli 2019
Reactie van Ilya Sovtsov / Senior Manager op 2 aug 2019
Dear Anonymous Guest, Let me firstly thank you for your choice and visit of the House. It's a great honour and pleasure for the whole team. We were very pleased hosting you! There is indeed no conditioner in the Apartment since we are not allowed by the local authorities to install one. However, we have not mentioned a presence of one anywhere on the booking platforms. We provide our guests with the fans, even though we didn't indicated that as well. I beg your pardon for the inconvenience caused by this fact. We will take it into account and will try to fix it soon. Warm Regards, Ilya Apartment House in Vienna

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2019
Reactie van Ilya Sovtsov / Senior Manager op 27 jun 2019
Dear Anonymous Guest, let me kindly thank you for your positive feedback and high ranking! It's a great pleasure for the whole team. Nice Regards, Ilya

8/10 – Goed

Jayro

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2019
Reactie van Ilya Sovtsov / Senior Manager op 25 jun 2019
Dear Jayro, thank for your fair feedback! Next time we will make it up to 10 points :) It was a pleasure having you as a guest! Thank you very much for the visit. Warm Regards, Ilya

10/10 – Uitstekend

Marco

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in juni 2019
Reactie van Ilya Sovtsov / Senior Manager op 25 jun 2019
Dear Marco, it's always a great pleasure getting a positive feedback from the guest! It's the best reward of our job :) Let me kindly thank you for being our guest! For keeping the flat nice and tidy. You were very friendly! Please, let me know in any case you need something in Vienna! I'll be pleased helping you. Warm Regards, Ilya

10/10 – Uitstekend

Maria

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overall our stay was pleasant and very satisfying.
1 nacht verbleven in juni 2019
Reactie van Ilya Sovtsov / Senior Manager op 17 jun 2019
Dear Maria, I'm very pleased to get your positive feedback! Thanks for being my guests. I was very glad hosting you. In case you need anything in Vienna again, feel free to let me know at any time! Warm Regards, Ilya

10/10 – Uitstekend

Bettina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Vienna, gerne wieder.
Modern eingerichtet, sauber und alles da, was einen Aufenthalt fast wie zu Hause ermöglicht. Geschäfte, Markt, Lokalitäten in unmittelbarer Nähe, ebenfalls gute Anbindung an UBahn/Tram. 15Min Stephansplatz. Check-in und -out klappen problemlos. Ansprechpartner vor Ort gut erreichbar und hilfsbereit. Gelungener Aufenthalt, wir kommen gerne wieder.
7 nachten verbleven in april 2019

10/10 – Uitstekend

SHENG-CYUN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
全都很好
全都很好,公寓式住宿因為沒有櫃檯,所以要注意入住的流程,有小電梯,房間乾淨舒適,門口有路邊停車位,停車位要自己找,我們很幸運停在門口,
1 nacht verbleven in mei 2019
Reactie van Ilya Sovtsov / Senior Manager op 14 jun 2019
Dear Sheng-Cyun, let me thank you for your kindness and such a positive assessment! That's the best reward for the whole team! I'm very glad you liked your stay and left satisfied. We will take into account all your small remarks and will try to improve the level of the services provided! Best Regards, Ilya

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2019
Reactie van Ilya Sovtsov/Senior Manager op 13 mei 2019
Dear Ms. Richardson, I do thank you for the positive feedback and your human attitude to me personally, to all our team and understanding in some sort of situations, meaning the check in and other small inconveniences. It was a pleasure having you as a guest at the House. Thank you very much indeed for your choice! Will be glad seeing you again at our place. BEst Regards, Ilya

10/10 – Uitstekend

Azhara

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2019
Reactie van Ilya Sovtsov/Senior Manager op 13 mei 2019
Dear Ms. Azhara, my sincerest pleasure getting your feedback and such a high ranking! I'm very thankful for that. In turn, it was a honour having you here as a guest. All the team was vey glad having you! Thanks for leaving the flat in a very good condition. Let me know if you need anything in Vienna again! Best Regards, Ilya

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Opłata za sprzątanie
W ogłoszeniu jest zapis: Goście powinni pozostawić pokój posprzątany w dniu wymeldowania. W przeciwnym razie obiekt pobiera za sprzatanie przy wymeldowaniu". Niestety w tym przypadku kwotę 35 euro za sprzątanie obiekt pobrał na początku rezerwacji.
1 nacht verbleven in april 2019
Reactie van Ilya Sovtsov / Senior Manager op 21 mei 2019
Dear Anonymous guest, I'm not sure if I understood you correctly, however let me briefly explain the overall payment procedure. No matter how long is your stay, no matter how many travellers are arriving, no matter in what condition you leave the Apartment - we charge the EUR 35 cleaning fee. As mentioned on all the booking platforms we are entitled to make a withdrawal from the mentioned credit card any convenient time 7 days prior to the arrival of the guest (incl. the cleaning fee since its a mandatory payment). You were not an exclusion, thus my colleagues charged the full amount using the credit card mentioned on the web page prior to your arrival. We prepared 2 copies of the invoice and a simple registration form. Hope on your understanding and wish you a lovely day!

10/10 – Uitstekend

Sylvia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
nice
clean and spacious
1 nacht verbleven in april 2019
Reactie van Ilya Sovtsov/Senior Manager op 6 mei 2019
Dear Sylvia, I'm very glad you highly assessed our Apartment House! My personal pleasure having you at our place. Let me thank you for being nice and kind! We will continue trying to provide all our guests with the same high level of services. Will be very glad to seeing you and your friends again at our place! Best Regards, Ilya

10/10 – Uitstekend

Krisztian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Biggest apartment I have seen in Vienna
1 nacht verbleven in april 2019
Reactie van Ilya Sovtsov / Senior Manager op 18 mei 2019
Dear Krisztian, I'm very glad your found our Apartments big enough :) We made the renovation of the whole hose not that long time ago and tried to make all the apartments as comfortable, as possible. It was a pleasure having you at our place! Best Regards, Ilya

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent deal
We loved our stay! Public transportation, restaurants, shopping stores, supermarkets, etc are all nearby. Main attractions of Vienna are also easily accessible. Ilya, the property manager, was very easy to deal with. Among others, he arranged for our very early morning transportation to the airport, and gave detail instructions for checking in. He was also available at all times. We would certainly stay here again if we go back to Vienna. We also love that the community is very diverse.
4 nachten verbleven in april 2019
Reactie van Ilya Sovtsov / Senior Manager op 23 apr 2019
Dear Guest, my sincere and great pleasure getting such a feedback from your side! That's the best reward for our humble job. I'l send all the greetings to the team. They will be very happy as well. What's more I'm very glad you're happy with your stay and truly appreciated all advantages of the city of Vienna! I always carry if my guests get the right impression of the city :) Please, let me know if you or your friends will be in need of anything in Vienna. I'll be pleased helping you! Greetings, Ilya

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2019
Reactie van Ilya Sovtsov/Senior Manager op 29 apr 2019
Dear Anonymous Guest, unfortunately I can't call and thank you by name personally, while I don't know it. It's a great Honour getting such a feedback from you. Let me thank you for that. I'm very glad you assessed all our efforts making your stay nice and comfortable. You and your friends are more than welcome to visit us again and again! Just let me know :) Nice Regards, Ilya Sovtsov

10/10 – Uitstekend

Chandra sekhar

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Easiest check-in process ever
It’s the best no-nonsense process of check-in that I’ve experienced till date. Loved the fact that their support was on WhatsApp and even answered on a sunday. The apt was spotless and the location was very convenient to take underground etc.
3 nachten verbleven in maart 2019
Reactie van Ilya Sovtsov/Senior Manager op 27 mrt 2019
Dear Chandra sekhar, My pleasure getting such a useful feedback from your side! I'm very glad you found the process easy and non-problematic. That was our main goal. In the nearest future our plan is to make the whole process of work completely automatic. All the team were happy having you as guests! Thanks for keeping the Apartment nice and tidy. Wish you a lovely evening and let me know if you need anything in Vienna again :) Nice Regards, Ilya

4/10 – Matig

Kayra

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Never coming back
Good ubication but not clean at all, restrooms smell so bad! Not recommended
1 nacht verbleven in maart 2019
Reactie van Ilya Sovtsov / Senior Manager op 27 mrt 2019
Dear Ms. Rosado, let me kindly thank you for the feedback and your personal opinion. It's fair and I respect it. Unfortunately exactly at the time of your arrival we were carrying out renovation works. The construction company was indeed slow in their work and delayed the whole process for about 2 weeks. As a result, instead of a few days, it took much longer and I can naturally understand your dissatisfaction in this regard. Once again I beg your pardon for the fact that the common areas inside the House was full of dust and covered with a special fabric. I'll personally check all the restrooms. So far haven't got bad reviews in this regard, while we're always particularly control these areas no matter if its mold on silicone seams, toilet/sink/bath condition or or overall smell. In any case I have already sent your concern to our cleaning company and will investigate the issue myself. Hope on your understanding! Best Regards, Ilya

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
チェックインをする必要がなく、夜遅くでもすぐに入れたのでよかった。 施設自体が改修中だったので、少し戸惑いました。
1 nacht verbleven in maart 2019
Reactie van Ilya Sovtsov, Senior Manager op 25 mrt 2019
レビューを削除しました それはチーム全体にとって大きな喜びであり、最高の発言です。 私はあなたがために改装工事の驚きを作るためにあなたの許しを請います。 残念ながら、気付かれないようにすることは不可能でした。 家全体を改装するのに約2週間かかりましたが、今はすべてが新しいように見えます! いま私の願いにもなりますのでご注意ください。 マイレビュー

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the fact that the place was near one of the metro stations; U3, fast food joints: Mc Donalds and others, grocery stores. It's in a quiet and safe environment so you don't have to worry. And the apartment is beautiful and as it's shown on the pictures. I would definitely stay here any time I visit Vienna.
1 nacht verbleven in maart 2019
Reactie van Ilya Sovtsov/Senior Manager op 18 mrt 2019
Dear Anonymous Guest, I'm very pleased getting your feedback! It's an honour for us hosting you and making your stay as comfortable, as possible! Thanks for mentioning all the local advantages ;) It's also rather important! All the team would be glad to welcome you again one day! Let us know in case you need anything in Vienna! Regards, Ilya

10/10 – Uitstekend

Azhara

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was very good
9 nachten verbleven in februari 2019
Reactie van Ilya Sovtsov/Senior Manager op 4 mrt 2019
Dear Ms. Abubakar, once again it was a great pleasure for all the team having you as guests. I was personally glad to meeting you in person and greet you in the House! Hope you had a great time in Vienna! Please, let me know next time :) We will try to make your stay as comfortable as possible :) Best Regards, Ilya

8/10 – Goed

Silvia, Madrid, es

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
El apartamento está muy bien y muy limpio. El único pero, fue que en el baño hacía más frío y nos dimos cuenta de que no funcionaba el radiador. Por lo demás, todo estupendo, agradable y cómodo. ¡Repetiremos!
4 nachten verbleven in februari 2019
Reactie van Ilya Sovtsov/Senior Manager op 26 feb 2019
Dear Ms. Silvia, My pleasure to get a positive feedback from your side! Thank you very much indeed :) I'm very glad you found the Apartment House comfy for the stay. We did our best ;) I'll re-check the state of all radiators in the Apartments. We set up a new clever technology and automatic thermostat in all the flats. At the moment the temperature maintains always at the same level +22.5 As soon as the guest checks out the temperature falls down to +19 degrees. It works automatic as said no matter if its a bedroom, bathroom or living room. In any case, I'll check it once again. Nice Regards and would be pleased hosting you again! Ilya