Spa

Beoordelingen van Hotel Grand Ferdinand Vienna

Hotel Grand Ferdinand Vienna
Schubertring 10-12, Vienna

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 605 van 1004 beoordelingen" "
Gastenscore: 8 - Goed. 265 van 1004 beoordelingen" "
Gastenscore: 6 - Redelijk. 87 van 1004 beoordelingen" "
Gastenscore: 4 - Matig. 26 van 1004 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 21 van 1004 beoordelingen" "

9,4/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Nadine Van De

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fijn hotel op wandelafstand van de meeste bezienswaardigheden. Het ontbijt op het dak, en de mogelijkheid om op het dak aangenaam te vertoeven.
4 nachten verbleven in april 2024
Reactie van Stephan - Front Desk op 8 mei 2024
Thank you for sharing your experience with us! We're delighted to hear that you enjoyed your stay at our hotel. Our convenient location makes it easy for guests to explore the nearby attractions on foot. It's fantastic that you had the chance to enjoy breakfast on our rooftop, and we're thrilled that you found it to be a pleasant experience. We hope to welcome you back soon for another enjoyable stay, perhaps with more rooftop relaxation!

8/10 – Goed

Henk

Positief: Netheid, personeel en service en voorzieningen
Kamer was in verhouding van het hotel minder dat ik verwacht bij binnenkomst in de lobby.
4 nachten verbleven in maart 2023
Reactie van Katrin - Front Desk op 31 mrt 2023
Dear Henk,thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. I am sorry that the size of the room was inconvenient for you. We do offer different kind of room categories, with different sizes Best regards from Vienna, Katrin Front Desk

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Location 5 stars hotel rather a 4.
Location is perfect. Rooms very spacious unfortunately they made strange choices, shower in the room ( humidity is not nice especially in summer when windows closed and airco on) and no closest ( room looks always a little bit messy). The pool is small but there is one! We did not take the breakfast because we read overpriced and indeed we went to have a look at arrival and a very messy area with a lot of tables not cleaned and a very sad looking buffet.
3 nachten verbleven in juli 2022
Reactie van Guetaifi / Assistent Front Office Manager op 23 jul 2022
Dear guest, what a delight it was reading your amazing review today– thank you so much! We really appreciate your kind words regarding your stay in our Grand Ferdinand and we are happily sharing them with the whole team especially to the front desk. Everyone here is committed to the practice of excellent hospitality and there is no better motivation for us than receiving such great praise. It is also delightful reading that you found our central location convenient and that you really enjoyed our rooftop terrace. We are also happy to hear that the unique interior of the Grand Ferdinand is what you were looking for and that we absolutely met your style. It was a honor for us serving you at the Meissl & Schadn Restaurant - also thank you so much for this valuable Feedback. We will discuss that matter and improve steadily.

10/10 – Uitstekend

Clemens

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prima hotel en goede ligging
3 nachten verbleven in mei 2022
Reactie van Guetaifi / Assistent Front Office Manager op 23 mei 2022
Dear Clemens, thank you very much for staying with us. We are happy to welcoming you as soon. Yours sincerely,

10/10 – Uitstekend

Erwin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
Nice hotel, friendly people
2 nachten verbleven in december 2019
Reactie van Assistant Front Office Manager op 23 dec 2019
Dear Erwin, thank you very much for your rating and feedback! All the best, Nina Prinz Assistant Front Office Manager

10/10 – Uitstekend

M J

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Waar voor je geld
Mooi gestyled hotel, met een uitstekende prijs-kwaliteit verhouding. Op loopafstand van alle belangrijke plekken in het centrum.
2 nachten verbleven in december 2019
Reactie van Katharina op 13 dec 2019
Good evening, we hope you had a great holiday in Vienna and you enjoyed your stay to the fullest. Thank you for your kind feedback which is much appreciate. The most important aspect is that our guests feel comfortable, even more beautiful to hear that you had a good time in our Grand Ferdinand Hotel. We wish you a wonderful christmas time. All the best from Vienna, Katharina Hettegger, Front Office Manager

8/10 – Goed

Diana

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Hip
mooi hip hotel met rooftop-bar en pool. al onze derde keer hier. ik raad het aan, service en ontbijt zijn alleen wat minder- niet superslecht maar ook geen 5 steren of zeker geen 32€/pers waard. wij gaan hier zeker nog overnachten maar zonder ontbijt:)
1 nacht verbleven in augustus 2019
Reactie van Elisabeth Ebner op 4 aug 2019
Dear Diana, we hope you had a great holiday in Vienna and you enjoyed your stay to the fullest. Thank you for your kind feedback which is much appreciate. The most important aspect is that our guests feel comfortable, even more beautiful to hear that you had a good time in our Grand Ferdinand Hotel. In case of our breakfast buffet - we are very proud that we can offer our guests the unique location on the rooftop for the breakfast. We believe the best start into a fresh day begins with an exquisite breakfast and our culinary team under our ambitious chef puts a lot of dedication in the preparation of a delightful breakfast. Therefore we are convinced that 32€ is a fair price for that. Who can say that the day starts over the roofs of Vienna with a cup of coffee and a huge range of delicious breakfast dishes? Hopefully we will see you back soon. Best regards from your Viennese home, Elisabeth Ebner Front Office Supervisor

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel at central location, very nice staff!! :-)
1 nacht verbleven in april 2019
Reactie van Katharina op 4 apr 2019
Dear guest, what a delight it was reading your amazing review – thank you so much! We really appreciate your kind words regarding your stay in our Grand Ferdinand and we are happily sharing them with the whole team. Everyone here is committed to the practice of excellent hospitality and there is no better motivation for us than receiving such great praise. It is also delightful reading that you found our central location convenient. We hope you will visit us again in a future date. Kind regards, Katharina Hettegger, Assistant Front Office Manager

10/10 – Uitstekend

Diana

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
top hotel
de 2de en zeker niet de laatste keer hier:)
1 nacht verbleven in januari 2019
Reactie van Hanna Burgschat op 6 jan 2019
Dear Mrs. Diana, thank you so much for your feedback. We are happy to meet your expectations. Best regards from Vienna, Hanna Burgschat Assistant Front Office Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mooi hotel met praktische ligging vlakbij divers OV
3 nachten verbleven in december 2018
Reactie van Hanna Burgschat op 6 jan 2019
Good Morning, thank you so much for your feedback which is much appreciate. Kind regards from Vienna, Hanna Burgschat Assistant Front Office Manager

10/10 – Uitstekend

Edward

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice property, very close to shops, restaurants and sights. Check in staff were excellent.
4 nachten verbleven in april 2024
Reactie van Katrin - Front Desk Supervisor op 4 mei 2024
Dear Edward, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date. Kind regards,

10/10 – Uitstekend

Theis Romme, Solrød Strand

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hyggeligt centralt beliggende
2 nachten verbleven in april 2024
Reactie van Stephan - Front Desk op 29 apr 2024
Dear Theis Romme,Thank you so much for your excellent review! We're delighted to hear that you enjoyed the central location of our hotel. It was our pleasure to provide you with a comfortable stay, and we look forward to welcoming you back soon.Warm regards,

10/10 – Uitstekend

Abdulrahman, qadisiya

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Pascal

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Coin petit déjeuné très agréable (terrasse, choix). Musique française à tous les étages...
4 nachten verbleven in april 2024
Reactie van Katrin - Front Desk Supervisor op 24 apr 2024
Dear Pascal, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. It is also delightful reading that you really enjoyed our rooftop terrace and the music. We hope you will visit us again in a future date. Kind regards,

6/10 – Redelijk

Rick

Reisde met een groep, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Das Hotel war sehr gut und die Zimmer waren auch in Ordnung nur das Personal in der Rooftop Bar, besonders die blonde Empfangsdame, war sehr unfreundlich da erwarte ich einen besseren Service vor allem für den Preis. An zwei hintereinander folgenden Tagen so unfreundlich zu sein obwohl wir Gäste des Hotels waren, ist schon sehr dreist gewesen. Wir werden hier nicht mehr übernachten.
3 nachten verbleven in april 2024
Reactie van Katrin - Front Desk Supervisor op 16 apr 2024
Lieber Rick, vielen Dank für Ihr Feedback. Nichts macht uns betroffener als ein Gast, der unser Haus nicht mit ausschließlich positiven Erinnerungen verlässt. Wir entschuldigen uns, wenn unser Personal während Ihres Aufenthaltes reserviert oder kalt wirkte - wir bemühen uns um einen exzellenten Service und darum, dass sich jeder Gast bei uns willkommen fühlt. Wir würden uns sehr freuen, Sie in naher Zukunft erneut bei uns begrüßen zu dürfen, um Sie von unseren hohen Standards und Serviceleistungen zu überzeugen. Nochmals vielen Dank für Ihren Aufenthalt bei uns und dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. Selbstverständlich stehen wir Ihnen sehr gerne jederzeit für Ihre Fragen zur Verfügung.Mit lieben Grüßen aus Wien,

10/10 – Uitstekend

German

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excelente trato del personal.
3 nachten verbleven in april 2024
Reactie van Katrin - Front Desk Supervisor op 6 apr 2024
Dear Guest, thank you very much for your great review, which we deeply appreciate. We are glad that you enjoyed your stay at our hotel and in Vienna, and are especially happy to hear you had such a great experience with our staff. We would be very happy to welcome you to our Grand Ferdinand again in the near future.Best regards from Vienna,

10/10 – Uitstekend

SeoHyun

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service, location, and overall
3 nachten verbleven in maart 2024
Reactie van Stephan - Front Desk op 5 apr 2024
Dear SeoHyunWe are absolutely delighted to hear that you enjoyed your recent stay with us! Your kind review means a lot to our team and gives us a big boost of motivation. We can hardly wait for the chance to welcome you back again soon. Thank you for choosing to stay at our hotel, and remember, if there's anything you need, we're always here to assist you.Kind regards

10/10 – Uitstekend

Zakaria

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
3 nachten verbleven in maart 2024
Reactie van Stephan - Front Desk op 29 mrt 2024
Dear Zakaria,we are thrilled to hear that you had a fantastic experience at our hotel. We always make sure to give great service and make our guests feel really special. We can't wait to see you again for another stay!Kind regards,

10/10 – Uitstekend

Kristin

2 nachten verbleven in maart 2024
Reactie van Stephan | Front Desk op 15 apr 2024
Dear Kristin,thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date. Kind regards

10/10 – Uitstekend

LAURA

1 nacht verbleven in februari 2024
Reactie van Katrin - Front Desk Supervisor op 26 mrt 2024
Dear Laura, warmest greetings from Vienna and thank you for your 5 out of 5 review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wonderful stay. We look forward to welcome you back very soon. Kind regards from your Viennese home,

10/10 – Uitstekend

Ann-Christin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Katrin - Front Desk Supervisor op 10 mrt 2024
Dear Ann-Christin, warmest greetings from Vienna and thank you for your review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wonderful stay. We look forward to welcome you back very soon. Kind regards from your Viennese home,

8/10 – Goed

Heidie

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
La ubicación es súper buena, el desayuno esta súper muy variado… Pero la habitación es demasiado pequeña y muy oscura.. La atención en los restaurantes es bajo reservación exclusivamente y en recepción no te dan esa información cuando haces check in.. Llegue en la tarde noche quise cenar en sus restaurantes y no pude aún cuando había mesas disponibles.
4 nachten verbleven in januari 2024
Reactie van Katrin - Front Desk Supervisor op 10 mrt 2024
Dear Heidie, Thank you for taking the time to share your experience with us during your stay at our hotel. We are pleased to hear that you enjoyed the location of our hotel and the variety of the breakfast. At the same time, we deeply regret that your room was too small and dark and that you had difficulties with the service in our restaurants. It is our aim to provide all our guests with a pleasant stay and we are sorry that we could not meet your expectations in these areas.We would be very happy to welcome you to our hotel again in the near future, in order to convince you of our high standards of accommodation and service. If you have any further questions, feel free to reach out to us directly. Best regards from Vienna,

10/10 – Uitstekend

Robert

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very good place to stay
2 nachten verbleven in februari 2024
Reactie van Katrin - Front Desk Supervisor op 20 feb 2024
Dear Robert, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date. Kind regards,

8/10 – Goed

PO HAN

Positief: Netheid
2 nachten verbleven in februari 2024
Reactie van Katrin - Front Desk Supervisor op 16 feb 2024
Dear Po Han, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date. Kind regards,

8/10 – Goed

TOMAS, Toronto

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Good location. Nice room but small. Staff snooty, restaurants closed. Breakfast overpriced at 38 euros each. Parking cost crazy at 40 euros for Valet VIP and they want a tip on top. Actually asked for it.
1 nacht verbleven in februari 2024
Reactie van Katrin - Front Desk Supervisor op 16 feb 2024
Dear Tomas, thank you very much for taking the time to send us your review. Our guests’ feedback is extremely valuable for us, so we can keep improving our service and make sure our guests feel at home.We are sorry that we could not meet your expectations to the fullest satisfaction, but please be assured that we take your feedback and comments regarding the staff and hotel in general very seriously, as respectful and friendly treatment of guests is always very important to us. It was certainly never the staff's intention to make you feel uncomfortable. We would be very happy to welcome you to our hotel again in the near future in order to convince you of our high standards of accommodation and service. If you have any further questions, feel free to reach out to us directly. Best regards from Vienna,

10/10 – Uitstekend

Krister

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Katrin - Front Desk Supervisor op 16 feb 2024
Dear Krister, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date.Kind regards,

10/10 – Uitstekend

Michael

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Katrin - Front Desk Supervisor op 4 feb 2024
Dear Michael, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date.Kind regards,

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Marina D. - Front Desk Supervisor op 28 jan 2024
Dear Guest,Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we're delighted that everything met your expectations.If there's anything else we can do to enhance your future visits or if you have any special requests, please don't hesitate to reach out. We look forward to welcoming you back for another fantastic stay!Warm regards

8/10 – Goed

ZHAO

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the position of the hotel is very good. the room is small
1 nacht verbleven in januari 2024
Reactie van Marina D. - Front Desk Supervisor op 28 jan 2024
Dear Guest,Thank you for sharing your feedback with us. We are pleased to hear that you found the location of our hotel to be very good.We understand that the size of the room may not have met your expectations. We apologize for any inconvenience this may have caused during your stay. Your feedback is valuable to us, and we will take it into consideration as we strive to improve the overall guest experience.If there is anything else we can do to make your future stays more comfortable, please do not hesitate to let us know. We appreciate your patronage and hope to welcome you back in the future.Best regards from Vienna

10/10 – Uitstekend

Jack

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Marina D. - Front Desk Supervisor op 28 jan 2024
Dear Guest,Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we're delighted that everything met your expectations.If there's anything else we can do to enhance your future visits or if you have any special requests, please don't hesitate to reach out. We look forward to welcoming you back for another fantastic stay!Warm regards

10/10 – Uitstekend

Radu, London

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great little hotel. Close to the city centre and transport links.
2 nachten verbleven in januari 2024
Reactie van Marina D. - Front Desk Supervisor op 28 jan 2024
Dear Radu,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay at our hotel and found our location convenient for accessing the city center and transportation links.We strive to provide a comfortable and convenient experience for all our guests, and we're glad to know that you appreciated our efforts.We hope to have the pleasure of welcoming you back on your next visit to the city!Best regards

8/10 – Goed

Rand

2 nachten verbleven in januari 2024
Reactie van Katrin - Front Desk Supervisor op 4 feb 2024
Dear Rand, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date.Kind regards,

10/10 – Uitstekend

Anna

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is an extremely nice hotel with very service minded and professional staff. Everything was perfect during our stay. The breakfast buffet was superb and the location is great, close to everything in Vienna.
3 nachten verbleven in januari 2024
Reactie van Marina D. - Front Desk Supervisor op 28 jan 2024
Dear Anna,Thank you so much for your glowing review! We are thrilled to hear that you had an excellent experience during your stay at our hotel. Providing exceptional service and ensuring our guests have a memorable stay are our top priorities, and we're delighted that you found our staff to be service-minded and professional.We're also pleased that you enjoyed our superb breakfast buffet and found our location convenient for exploring Vienna's attractions.Your kind words mean the world to us, and we can't wait to welcome you back on your next visit to Vienna!Warm regards

10/10 – Uitstekend

Maximilian

3 nachten verbleven in januari 2024
Reactie van Katrin - Front Desk Supervisor op 14 jan 2024
Dear Maximillian, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date.Kind regards,

10/10 – Uitstekend

ART

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2024
Reactie van Katrin - Front Desk Supervisor op 14 jan 2024
Dear Art, greetings from Vienna and thank you for your 10 out of 10 review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wonderful stay. We look forward to welcome you back very soon.Kind regards from your Viennese home,

10/10 – Uitstekend

GIANLUCA

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect spot in Vienna
Good experience in the middle of Vienna, good location, 2 internal important and well known restaurants, with austrian specialties. the only thing I didn't like is that you have to buy the entire breakfast and you can not choose a simple dish.
6 nachten verbleven in december 2023
Reactie van Katrin - Front Desk Supervisor op 14 jan 2024
Dear Gianluca, what a delight it was reading your amazing review – thank you so much! We really appreciate your kind words regarding your stay in our Grand Ferdinand. Please be informed that you can also have a la carte breakfast at our bistro Gulasch & Söhne. We hope you will visit us again in a future date.Kind regards,

8/10 – Goed

Alfredo, Mexico

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Katrin - Front Desk Supervisor op 7 jan 2024
Dear Alfredo, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date.Kind regards,

10/10 – Uitstekend

JOSE

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023
Reactie van Katrin - Front Desk Supervisor op 7 jan 2024
Dear Jose, greetings from Vienna and thank you for your 10 out of 10 review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wonderful stay. We look forward to welcome you back very soon.Kind regards from your Viennese home,

10/10 – Uitstekend

Richard J

2 nachten verbleven in december 2023
Reactie van Katrin - Front Desk Supervisor op 7 jan 2024
Dear Richard, greetings from Vienna and thank you for your 10 out of 10 review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wonderful stay. We look forward to welcome you back very soon.Kind regards from your Viennese home,

8/10 – Goed

Nancy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Vienna Christmas markets
We stayed 4 nights
4 nachten verbleven in december 2023
Reactie van Katrin - Front Desk Supervisor op 7 jan 2024
Dear Nancy, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date.Kind regards,

10/10 – Uitstekend

Gabriela

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Katrin - Front Desk Supervisor op 27 dec 2023
Dear Gabriela, greetings from Vienna and thank you for your 10 out of 10 review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wonderful stay. We look forward to welcome you back very soon.Kind regards from your Viennese home,

10/10 – Uitstekend

Elizabeth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was absolutely lovely. The room and bathroom were so well appointed and romantic. I loved that the toilet was truly separate from the shower. The bed and linens were very comfortable. The view out the large window was nice. We were able to walk to the ballet from the hotel. The restaurant downstairs has great schnitzel.
2 nachten verbleven in december 2023
Reactie van Katrin - Front Desk Supervisor op 27 dec 2023
Dear Elizabeth, what a delight it was reading your amazing review – thank you so much! We really appreciate your kind words regarding your stay in our Grand Ferdinand and we are happily sharing them with the whole Team. It is also delightful reading that you really enjoyed our interior of our rooms. We hope you will visit us again in a future date.Kind regards,

8/10 – Goed

Varnavas

3 nachten verbleven in december 2023
Reactie van Katrin - Front Desk Supervisor op 27 dec 2023
Dear Varnavas, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date.Kind regards,

10/10 – Uitstekend

Jordan

4 nachten verbleven in december 2023
Reactie van Katrin - Front Desk Supervisor op 27 dec 2023
Dear Jordan, greetings from Vienna and thank you for your 10 out of 10 review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wonderful stay. We look forward to welcome you back very soon.Kind regards from your Viennese home,

8/10 – Goed

Anca-Monica

5 nachten verbleven in december 2023
Reactie van Katrin - Front Desk Supervisor op 27 dec 2023
Dear Anca-Monica, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date.Kind regards,

10/10 – Uitstekend

Janice

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The 8th floor area has a great view over the roofs. Loved having a gym. It is central to all the major sites making a very walkable visit. It is also central to public transportation.
4 nachten verbleven in december 2023
Reactie van Marina D. - Front Desk Supervisor op 13 dec 2023
Dear Janice,thank you for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed the great view from the 8th floor and that you appreciated the convenience of having a gym. It's wonderful that our location proved to be central to all major sites, making your visit highly walkable. Additionally, we're pleased to know that our proximity to public transportation added to the overall convenience of your stay.Your feedback is invaluable to us, and we're thrilled that we could contribute to making your experience enjoyable.

10/10 – Uitstekend

Jochen

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Amanda W. – Assistant Front Office Manager op 15 dec 2023
Lieber Jochen, vielen herzlichen Dank für Ihr nettes Feedback. Es freut uns sehr zu hören, dass Sie einen angenehmen Aufenthalt hatten. Wir würden uns freuen Sie bald wieder bei uns begrüßen zu dürfen. Freundliche Grüße aus Wien

10/10 – Uitstekend

Ryan

1 nacht verbleven in december 2023
Reactie van Amanda W. – Assistant Front Office Manager op 15 dec 2023
Lieber Ryan, vielen herzlichen Dank für Ihr nettes Feedback. Es freut uns sehr zu hören, dass Sie einen angenehmen Aufenthalt hatten. Wir würden uns freuen Sie bald wieder bei uns begrüßen zu dürfen. Freundliche Grüße aus Wien

10/10 – Uitstekend

Ulf

2 nachten verbleven in november 2023
Reactie van Amanda W. – Assistant Front Office Manager op 15 dec 2023
Lieber Ulf, vielen herzlichen Dank für Ihr nettes Feedback. Es freut uns sehr zu hören, dass Sie einen angenehmen Aufenthalt hatten. Wir würden uns freuen Sie bald wieder bei uns begrüßen zu dürfen. Freundliche Grüße aus Wien

10/10 – Uitstekend

Jasem

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location and staff are great very welcoming also it is almost near to the center
4 nachten verbleven in november 2023
Reactie van Marina D. - Front Desk Supervisor op 13 dec 2023
Dear Jasem,Thank you so much for your positive feedback! We're thrilled to hear that you found our location convenient and that our staff contributed to a welcoming atmosphere. Being close to the center is one of our key advantages, and we're delighted that it enhanced your overall experience.Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts.Best regards from Vienna.