Serveert ontbijt, lunch en diner
Beschikbaarheid controleren

Beoordelingen van Hilton Vienna Plaza

5 out of 5
Hilton Vienna Plaza
Schottenring 11, Vienna

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 626 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 271 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 67 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 22 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 16 van 1002 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Net hotel met ruime kamers. Uitgebreid ontbijtbuffet.
3 nachten verbleven in juli 2023
Reactie van David op 26 jul 2023
Dear guest, thank you for your positive review. We hope to welcome you back in the future. Kind regards.

10/10 – Uitstekend

Roland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2023
Reactie van Kimberly-Plaza Service Manager op 11 apr 2023
Dear Roland,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

6/10 – Redelijk

MARC

Reisde met familie
Onze kamer was niet op tijd klaar wij moesten 44 min wachten
3 nachten verbleven in april 2022
Reactie van Kristina Front of House Manager op 19 apr 2022
Dear Marc, Thank you for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that our Hosts could impress you with the provided service and that you enjoyed your overall stay. In regards to your feedback on our housekeeping service however, I am deeply sorry for any inconveniences this has caused you as well as the impression you have received. Allow me to assure you that I have already evaluated this matter with our Executive Housekeeper in order to review our training standards and to avoid such re-occurrences in the future. However, we are glad that the rest of your stay was to your satisfaction and we hope to have the pleasure of welcoming you back in the near future. Best wishes Kristina Front of House Manager

8/10 – Goed

Chris

1 nacht verbleven in maart 2022
Reactie van Kimberly - Plaza Service Manager op 14 mrt 2022
Dear Chris, Thank you for taking the time to review your recent stay at the Hilton Vienna Plaza. Reading your overall evaluation, I very much regret that your stay with us did not fully meet your expectations and I would like to apologize for the experiences made and the impression received. I hope to have the pleasure of welcoming you back again soon! Sincerely, Kimberly Plaza Service Manager

10/10 – Uitstekend

Marco, Gendt

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mooi hotel aan de rand van de Altstadt, in het centrum. Vrijwel alle voorzieningen op loopafstand. Prima hotel met mooie kamers. Uitstekend ontbijtbuffet.
2 nachten verbleven in februari 2022
Reactie van Kristina Front of House Manager op 21 feb 2022
Dear Marco, Thank you for taking the time to review your recent stay at the Hilton Vienna Plaza. It was a pleasure to see that you had such a wonderful experience and that every aspect of your stay was to your fullest satisfaction. I will be happily sharing your great feedback with the entire team. We are very much looking forward to welcoming you back in the future Best regards from Vienna, Kristina Front of House Manager

10/10 – Uitstekend

Yeliz

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and very good breakfast!
4 nachten verbleven in oktober 2021

8/10 – Goed

Riny

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sliepen aan voorkant Veel lawaai Duurde erg lang met inchecken
3 nachten verbleven in augustus 2021
Reactie van Stephanie op 31 aug 2021
Dear Riny, Thank you very much for sharing your experience of your recent stay at the Hilton Vienna Plaza. We truly regret that not all elements of your stay were to your complete satisfaction and truly hope that you overall have enjoyed your stay with us. It would be our pleasure to welcome you back at our Hotel in the not too distant future to prove you that we are better Hosts. Best regards, Stephanie Front Office Manager

8/10 – Goed

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Net hotel, fijne kamers, schoon. Minpunt is het uitgebreid ‘aanmelden’ voor free wifi, en het belachelijk dure ontbijt wanneer je dat ter plaatse bij wilt boeken. Voor 4 personen 28 euro per persoon per dag. Dure koffie die niet op het terras wordt geserveerd. Tip; er is ook gratis koffie in de lobby die je mee kan nemen in een cup.
3 nachten verbleven in juli 2021
Reactie van Stephanie op 2 aug 2021
Dear valued guest, Thank you very much for your valuable feedback about your recent stay at the Hilton Vienna Plaza. The coffee in our Lobby belong to our Executive Lounge where only Executive Lounge guests have access to it. We will be more than happy to offer you an Executive Room during your next visit at the Hilton Vienna Plaza. Best regards, Stephanie Front Office Manager

8/10 – Goed

Ruud

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Recomendable stay
Hotel has the standard one would expect for this price level, very friendly staff and excellent location in walking distance towards almost every location while have a subway station one minute away.
3 nachten verbleven in augustus 2020
Reactie van Stephanie op 11 sep 2020
Dear valued guest, Thank you for taking the time to write a review about your recent stay with us. We are pleased to read that you were overall satisfied with your stay and truly hope to welcome you soon back at the Hilton Vienna Plaza. Best regards, Your Hilton Vienna Plaza Team

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2020
Reactie van Stephanie op 11 sep 2020
Dear valued guest, Thank you for taking the time to write a review about your recent stay with us. Best regards, Your Hilton Vienna Plaza Team

10/10 – Uitstekend

Petra

Reisde met een groep, Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Prachtig hotel met goede ligging en super service.
Goede ligging, uitstekende service, prachtige kamers, alleen het matras was voor ons veel te hard. Je kan te voet naar heel wat bijzondere plekken in Wenen en zo zie je ook mooie omgevingen. Wenen zelf was ons ding niet.
1 nacht verbleven in december 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Extremely friendly staff, great location, beautiful hotel!
3 nachten verbleven in november 2019

10/10 – Uitstekend

Alexander

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prima hotel in centrum, vriendelijk en behulpzaam personeel. Goede verbindingen naar bezienswaardigheden
3 nachten verbleven in september 2019

8/10 – Goed

P D

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juni 2019

10/10 – Uitstekend

Lisa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024

10/10 – Uitstekend

Christopher Robert

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Great reception staff and g,ratblocation
3 nachten verbleven in april 2024
Reactie van Kimberly-Acting Front Office Manager op 29 apr 2024
Dear Christopher Robert,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyActing Front Office Manager

10/10 – Uitstekend

Iyad

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay at
4 nachten verbleven in april 2024
Reactie van Kimberly-Acting Front Office Manager op 23 apr 2024
Dear llyad,Thank you for taking the time to review your recent stay at the Hilton Vienna Plaza.It was a pleasure to see that you had such a wonderful experience and that every aspect of your stay was to your fullest satisfaction. I will be happily sharing your great feedback with the entire team. We are very much looking forward to welcoming you back in the future.Best regards from Vienna,KimberlyActing Front Office Manager

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All good
4 nachten verbleven in april 2024
Reactie van Kimberly-Plaza Service Manager op 13 apr 2024
Dear Michael,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 – Uitstekend

Juan

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff, specially Ricard and Francesca who went out of their way to help with recommendations on things to do and with an issue with our next destination respectively.
2 nachten verbleven in april 2024
Reactie van Kimberly-Plaza Service Manager op 11 apr 2024
Dear Juan,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza.Your overall evaluation makes us feel proud about our team members and we are glad that our Hosts, especially Francesca and Ricard at the Front Desk, could impress you with the provided service. It was my pleasure to forward your fabulous feedback! It was also great to see that you fully enjoyed your experience at our 1920s style Art Deco Hotel.We are very much looking forward to welcoming you back in the future.Best regards from Vienna,KimberlyPlaza Service Manager

10/10 – Uitstekend

justin

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everthing was perfect
2 nachten verbleven in april 2024
Reactie van Kimberly-Plaza Service Manager op 11 apr 2024
Dear Justin,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 – Uitstekend

Riccardo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I
3 nachten verbleven in april 2024
Reactie van Kimberly-Plaza Service Manager op 11 apr 2024
Dear Riccardo,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 – Uitstekend

Linda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel rooms very comfortable, breakfast delicious & plentiful & with Prosecco all included. Staff on reception so helpful & found us somewhere to watch the Liverpool FC match, printed the directions, told us how to get there which was 6 mins walk, rang ahead for us booking a table. Fantastic service.
3 nachten verbleven in april 2024
Reactie van Kimberly-Plaza Service Manager op 9 apr 2024
Dear Linda,Thank you for taking the time to review your recent stay at the Hilton Vienna Plaza.It was a pleasure to see that you had such a wonderful experience and that every aspect of your stay was to your fullest satisfaction. I will be happily sharing your great feedback with the entire team. We are very much looking forward to welcoming you back in the future.Best regards from Vienna,KimberlyPlaza Service Manager

10/10 – Uitstekend

Gary, Milton Keynes

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All Good
3 nachten verbleven in maart 2024
Reactie van Ryabel - Front Office Supervisor op 16 mrt 2024
Dear Gary,Thank you for taking the time to review your recent stay at the Hilton Vienna Plaza.It was a pleasure to see that you had such a wonderful experience and that every aspect of your stay was to your fullest satisfaction. I will be happily sharing your great feedback with the entire team. We are very much looking forward to welcoming you back in the future.Best regards,Hilton Vienna PlazaRyabel Gumboc

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was amazing. So helpful!
2 nachten verbleven in maart 2024
Reactie van Kimberly-Plaza Service Manager op 13 mrt 2024
Dear Michael,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 – Uitstekend

Sarah Louise

4 nachten verbleven in februari 2024
Reactie van Kimberly-Plaza Service Manager op 23 mrt 2024
Dear Sarah Louise,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 – Uitstekend

Florian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Gerard Junior Supervisor op 21 feb 2024
Dear Mr. Föhr,We wanted to take a moment to express my heartfelt gratitude for the positive review you left following your recent stay at our hotel. Your feedback is greatly appreciated, and it means a lot to us.Your satisfaction is incredibly important to us, and we are genuinely grateful for the opportunity to have contributed to your positive experience. We look forward to welcoming you back for another wonderful stay in the future.Kind regards from Vienna,GerardJunior Supervisor

8/10 – Goed

EUGENI

2 nachten verbleven in februari 2024
Reactie van Kimberly-Plaza Service Manager op 23 mrt 2024
Dear Eugeni,Thank you very much for choosing Hilton Vienna Plaza and for taking the time to review your recent stay with us.We are glad that you enjoyed your overall time at our 1920s Art Deco Style Hotel and that almost every aspect of your stay was to your satisfaction. We look forward to welcoming you back soon.Kind regards,KimberlyPlaza Service Manager

10/10 – Uitstekend

Shailandra, Hatfield

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What a gem. Smaller boutique hotel.l. Corner rooms are amazing. Rooms quiet with zero noise leaks from your neighbours. Small and very comfortable bar. One of the best hotels have ever stayed at! Super location to walk to centre . Rooms superb. Beds heavenly! Dont know why I’m sharing my review as l want to keep this secret to myself. I will be back!!
2 nachten verbleven in februari 2024
Reactie van Kimberly-Plaza Service Manager op 16 feb 2024
Dear Shailandra,Thank you for taking the time to review your recent stay at the Hilton Vienna Plaza.It was a pleasure to see that you had such a wonderful experience and that every aspect of your stay was to your fullest satisfaction. We highly appreciate your kind words and I will be happily sharing your great feedback with the entire team. We are very much looking forward to welcoming you back in the future.Best regards from Vienna,KimberlyPlaza Service Manager

10/10 – Uitstekend

Janice

Reisde met familie
Positief: Voorzieningen
Great location. Excellent service. Would definitely return.
3 nachten verbleven in februari 2024
Reactie van Kimberly-Plaza Service Manager op 13 feb 2024
Dear Janice,Thank you for taking the time to review your recent stay at the Hilton Vienna Plaza.It was a pleasure to see that you had such a wonderful experience and that every aspect of your stay was to your fullest satisfaction. I will be happily sharing your great feedback with the entire team. We are very much looking forward to welcoming you back in the future.Best regards from Vienna,KimberlyPlaza Service Manager

8/10 – Goed

Mia Lykke

Lovely thank you,
3 nachten verbleven in februari 2024
Reactie van Kimberly-Plaza Service Manager op 7 feb 2024
Dear Mia Lykke,Thank you very much for choosing Hilton Vienna Plaza and for taking the time to review your recent stay with us.We are glad that you enjoyed your overall time at our 1920s Art Deco Style Hotel and that almost every aspect of your stay was to your satisfaction. We look forward to welcoming you back soon.Kind regards,KimberlyPlaza Service Manager

10/10 – Uitstekend

Rami

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
2 nachten verbleven in januari 2024
Reactie van Kimberly-Plaza Service Manager op 7 feb 2024
Dear Rami,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 – Uitstekend

Mirza

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Would stay again
1 nacht verbleven in januari 2024
Reactie van Kimberly-Plaza Service Manager op 31 mrt 2024
Dear Mirza,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 – Uitstekend

ekrem

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Kimberly-Plaza Service Manager op 7 feb 2024
Dear Ekrem,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 – Uitstekend

emilia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Kimberly-Plaza Service Manager op 7 feb 2024
Dear Emilia,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

8/10 – Goed

Thomas

1 nacht verbleven in januari 2024
Reactie van Kimberly-Plaza Service Manager op 7 feb 2024
Dear Thomas,Thank you very much for choosing Hilton Vienna Plaza and for taking the time to review your recent stay with us.We are glad that you enjoyed your overall time at our 1920s Art Deco Style Hotel and that almost every aspect of your stay was to your satisfaction. We look forward to welcoming you back soon.Kind regards,KimberlyPlaza Service Manager

6/10 – Redelijk

Mongkonmafai

Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Kimberly-Plaza Service Manager op 28 jan 2024
Dear Mongkonmafai,Thank you for reviewing your stay with us. I very much regret that your stay with us did not meet your expectations. Our aim is to make our guest's stay as pleasant as possible and therefore I am very sorry to learn that on this occasion we failed to meet your expectations and would like to apologize for the experiences made and the impression received.I do hope you will give us the chance to prove that we are indeed better hosts and I would be more than happy to welcome you as our guest in the future.Best regards,KimberlyPlaza Service Manager

10/10 – Uitstekend

francisco

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel location was great!
4 nachten verbleven in januari 2024
Reactie van Kimberly-Plaza Service Manager op 7 feb 2024
Dear Francisco,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 – Uitstekend

Liliana

Positief: Netheid, staat van de accommodatie en faciliteiten
The person that attended us was rude and it was a mistake that the reservation department of the hotel made , and she thought it was our mistake. Not very friendly nor helpful at all.
3 nachten verbleven in januari 2024
Reactie van Kimberly-Plaza Service Manager op 7 feb 2024
Dear Liliana,I very much regret that your stay with us did not meet your expectations. Our aim is to make our guest's stay as pleasant as possible and therefore I am very sorry to learn that on this occasion we failed to meet your expectations and would like to apologize for the experiences made and the impression received.Thank you very much again for your valuable comments. I do hope you will give us the chance to prove that we are indeed better hosts and I would be more than happy to welcome you as our guest in the future. Best regards,KimberlyPlaza Service Manager

8/10 – Goed

Drago

3 nachten verbleven in januari 2024
Reactie van Kimberly-Plaza Service Manager op 11 feb 2024
Dear Drago,Thank you very much for choosing Hilton Vienna Plaza and for taking the time to review your recent stay with us.We are glad that you enjoyed your overall time at our 1920s Art Deco Style Hotel and that almost every aspect of your stay was to your satisfaction. We look forward to welcoming you back soon.Kind regards,KimberlyPlaza Service Manager

10/10 – Uitstekend

Karol

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Kimberly-Plaza Service Manager op 7 feb 2024
Dear Karol,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

2/10 – Ontzettend slecht

sungho

Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
"This is truly the worst service hotel. The room cleaning was poor, and the breakfast restaurant was the worst. When we ordered breakfast, they delivered it to the wrong place. When we told them it was our order, they denied it. We received our ordered breakfast 40 minutes later. When I tried to make a complaint at the reception, they ignored me, saying they couldn't understand my pronunciation. I even showed them the word 'complaint,' but they just ignored it. I never received a proper apology. When I sent an email complaint, they apologized, but the staff who caused the problem never apologized when they saw us. It is a hotel with the worst service. I don't think I will ever go to a Hilton again."
Reactie van Rya op 20 jan 2024
Dear Sungho,Thank you for taking the time to write a response after your recent visit. Further to your comments I am very sorry to learn about your disappointment and would like to apologize for the inconveniences caused and the impression received.Allow me to assure you that I have already evaluated this matter with the respective department head in order to avoid such re-occurrences in the future.Thank you very much again for your valuable comments. I do hope you will give us the chance to prove that we are indeed better hosts.Best regards from Vienna,Hilton Vienna PlazaRyabel Gumboc

10/10 – Uitstekend

Simone

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr schönes Hotel in Top-Lage und großartigem Frühstück!!
1 nacht verbleven in januari 2024
Reactie van Kimberly-Plaza Service Manager op 7 feb 2024
Liebe Simone,Hiermit wollen wir uns bei Ihnen bedanken, dass Sie sich die Zeit genommen haben Ihren Aufenthalt im Hilton Vienna Plaza zu bewerten.Es freut uns sehr, dass Sie Ihren Aufenthalt in unserem Art Deco Hotel genossen haben und alle Aspekte des Aufenthalts zu Ihrer Zufriedenheit waren.Wir hoffen Sie schon bald wieder als Gast unseres Hauses begrüßen zu dürfen.Mit besten GrüßenKimberlyPlaza Service Manager

10/10 – Uitstekend

Katherine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Kimberly-Plaza Service Manager op 7 feb 2024
Dear Katherine,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 – Uitstekend

Ruth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Hilton right downtown
Vienna was pretty cold while we were there. We were there for medical reasons so we spent most of our time in our room. We were upgraded too large suite with icing room, bedroom sitting area and large bath with tower and bathtub. Service was excellent. Everyone was so accommodating. Beds and pillows were excellent! Will go back again. definitely recommend.
3 nachten verbleven in januari 2024
Reactie van Kimberly-Plaza Service Manager op 7 feb 2024
Dear Ruth,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It was a pleasure to see that you had such a wonderful experience and that every aspect of your stay was to your fullest satisfaction. I will be happily sharing your great feedback with the entire team. Thank you very much for sharing your experience, we highly appreciate your wonderful evaluation and look already forward to welcoming you back in the near future.Best regards,KimberlyPlaza Service Manager

10/10 – Uitstekend

Richard

3 nachten verbleven in januari 2024
Reactie van Kimberly-Plaza Service Manager op 7 feb 2024
Dear Richard,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

8/10 – Goed

Roman

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sehr angenehmer und komfortabler Aufenthalt. Freun
Das Hilton Vienna Plaza war für unseren 2-tägigen Wien-Besuch ein idealer zentrumsnaher Ausgangspunkt für Unternehmungen. Das Zimmer vermittelt Wohlfühlatmosphäre
1 nacht verbleven in januari 2024
Reactie van Kimberly-Plaza Service Manager op 7 feb 2024
Lieber Roman,Zunächst wollen wir uns bei Ihnen bedanken, dass sie sich die Zeit genommen haben Ihren Aufenthalt bei uns im Hilton Vienna Plaza zu bewerten.Es freut uns sehr, dass Sie Ihren Aufenthalt genossen haben und Ihnen die Atmosphäre unseres Art Deco Hotels gefallen hat. Es war ebenfalls schön zu sehen, dass wir fast all Ihre Erwartungen erfüllen konnten.An dieser Stelle möchte ich mich nochmals herzlich für Ihr Feedback bedanken und wir hoffen Sie bald wieder als Gast unseres Hauses begrüßen zu dürfen. Mit besten Grüßen aus Wien,KimberlyPlaza Service Manager

8/10 – Goed

Urs

4 nachten verbleven in januari 2024
Reactie van Kimberly-Plaza Service Manager op 7 feb 2024
Dear Urs,Thank you very much for choosing Hilton Vienna Plaza and for taking the time to review your recent stay with us.We are glad that you enjoyed your overall time at our 1920s Art Deco Style Hotel and that almost every aspect of your stay was to your satisfaction. We look forward to welcoming you back soon.Kind regards,KimberlyPlaza Service Manager

10/10 – Uitstekend

Felicity

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great value
Great rooms, great service, great location. Staff really professional and friendly. Gym a tad small but served my needs. Really recommend.
1 nacht verbleven in januari 2024
Reactie van Kimberly-Plaza Service Manager op 7 feb 2024
Dear Felicity,Thank you for taking the time to review your recent stay at the Hilton Vienna Plaza.I am pleased to read that overall you had a most enjoyable stay with us. You have marked your overall experience with a 10, which shows us we are on the right track when aiming for the highest level of service.Thank you again for your valuable feedback and we look forward to welcoming you back in the Hilton Vienna Plaza in the near future.Best regards,KimberlyPlaza Service Manager

10/10 – Uitstekend

Erwin

Reactie van Kimberly-Plaza Service Manager op 7 feb 2024
Dear Erwin,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager