Voorkant van accommodatie

Beoordelingen van Hotel Rathauspark Wien, a member of Radisson Individuals

4 out of 5

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 490 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 365 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 98 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 35 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 14 van 1002 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,4/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Nikita

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goed en netjes hotel. Ontbijt was wat beperkt en helaas ook geen echte bar om nog even een drankje te drinken. Verder helemaal prima.
2 nachten verbleven in januari 2024
Reactie van Nicole Mandl, General Manager op 5 feb 2024
Dear Guest, we would like to thank you for taking the time to give us an online feedback. We appreciate even more, that it is such a positive one. We are happy to hear, that you had a great stay in our hotel and hopefully also in Vienna. We are looking forward to welcome you again! Best regards from Vienna and stay save home,

10/10 – Uitstekend

Tjeerd Sjonk

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location and great staff!
5 nachten verbleven in december 2023
Reactie van Angelina Dobrynina FOM op 12 jan 2024
Dear Guest, thank you for taking time to give us this online feedback. We are very happy that you enjoyed your stay in our Hotel Rathauspark and your impressions were good. We are looking forward welcoming you soon again here. Until then we wish you all the best. Kindest regards!

6/10 – Redelijk

Cees

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Vlakbij het Rathausplatz Kerstmarkt 👍 Het hotel voldoet prima maar de douche is wel heel erg krap en het meubilair op de kamer is gebutst omdat het te vol staat of de kamer er te klein voor is
4 nachten verbleven in december 2023
Reactie van Angelina Dobrynina FOM op 21 dec 2023
Dear Guest,thank you for taking the time to share your feedback. We're pleased to hear that you found our location great. However, we apologize for any inconvenience caused by the size of the shower and the cramped feeling in the room due to the amount of furniture. Your comments are valuable, and we'll take them into consideration as we work towards enhancing our accommodations. We also regret any dents in the furniture, and we'll address this promptly. If you decide to stay with us again, we'll strive to provide a more comfortable and enjoyable experience. Thank you for bringing these aspects to our attention.Best regards, Hotel Rathauspark

8/10 – Goed

Johannes

3 nachten verbleven in november 2023
Reactie van Angelina Dobrynina FOM op 21 nov 2023
Dear Guest, we would like to thank you for taking the time to give us an online feedback. We appreciate even more, that it is such a positive one. We are happy to hear, that you had a great stay in our hotel and hopefully also in Vienna. We are looking forward to welcome you again! Best regards from Vienna and stay save home!

6/10 – Redelijk

Henna

Reisde met partner
Negatief: Netheid
Kamers moeten beter schoon gemaakt worden ligt nog veel stof en vuil van de vorige gasten ook lag er nog haar in de badkamer van de de vorige gasten erg jamjer
2 nachten verbleven in november 2023
Reactie van Angelina Dobrynina FOM op 21 nov 2023
Dear Guest, thanks for your review here. We hope you had the time to enjoy our breakfast buffet with local and organic food and thank you for your stay in Vienna and with us.We are sorry, you did not like your room. We prefer to find the best solution/room for our guest on spot. Maybe a change into another room would have been helpful for you? Hopefully you arrived at home well and we may welcome you again in the future. Kindest regards!

10/10 – Uitstekend

Antonino

Reisde met partner
Perfect location for a Vienna city trip. Ideally located on 5 minute walk from the city highlights. Super friendly staff. Excellent breakfast
1 nacht verbleven in november 2023
Reactie van Angelina Dobrynina FOM op 7 nov 2023
Dear Guest, many thanks for your feedback for Hotel Rathauspark! We are glad that you enjoyed your stay with us, as well as the location, very close to all interesting points in Vienna and not far away from public transport. We are also happy that you liked our organic buffet with local specialties. We hope to see you again soon in our beautiful city! Kind regards!

8/10 – Goed

Simon

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Netjes en schoon hotel. Wij liepen dagelijks naar de stad en de meest bekende attracties.Let op dat het hotel geen parkeerplekken heeft! Maar op 5 minuten lopen is er een parkeergarage waar je de auto 24 uur per dag kan parkeren. Ook supermarkten en eetgelegenheden vlak in de buurt. En Qua prijs vriendelijker dan hotels midden in de stad. Goede ervaring!
2 nachten verbleven in september 2023
Reactie van Angelina Dobrynina FOM op 16 okt 2023
Dear guest, thank you very much for your valuable time and feedback here. All impressions from our guests are very helpful to us. We are constantly working to develop and this data is very important to us. We have already taken up your information and discussed it with the team. In all districts with comprehensive short-term parking zones, there are parking spaces that are reserved for residents in order to improve parking options in their own district. The resident parking spaces are identified by parking and parking prohibition signs with additional signs “Resident Parking 1st District” as well as “Start” and “End”. Due to the poor parking situation in Vienna, all underground parking spaces are unfortunately a little more expensive (especially in the city center). It would be nice if we could welcome you back soon to convince you of our strengths.

8/10 – Goed

Geertje

Positief: Netheid
De kamer was erg donker, weinig daglicht en weinig lampen. De zomer aan. De vrouw bij de receptie wilde amper informatie geven over hoe we in het centrum konden komen. Hotel had wel supergoede bedden en was schoon
3 nachten verbleven in juli 2023
Reactie van Angelina FOM op 18 jul 2023
Dear Guest, thank you for taking time to give us this online feedback. We are very happy that you enjoyed your stay in our Hotel Rathauspark and your impressions were good. We are looking forward welcoming you soon again here. Until then we wish you all the best. Kindest regards!

6/10 – Redelijk

Michel

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Comfort kamer
Not a 4 star rating.
Rooms are small and dated especially the bathroom was small and not matching the photos. Further it was ok and mostly clean, except the shower cell tiles. Breakfast was good and also the location is great.
1 nacht verbleven in september 2020
Reactie van Bettina Nitsche op 23 sep 2020
Dear Michel, thank you for your comment here. All details are helpful for us to learn for the future. we take care of your information conerning the shower cell tiles. Of course we present/show our best sights on the internet. The rooms are different in categories, sizes and equippement so we try to serve our guest individually, too. We kindly ask to get to the reception desk to offer you another option as requested. Thank you for mentioning our breakfast buffet and our location in the city-centre of Vienna within easy reach to most of our sights. Maybe we have the possibility to welcome you again in the future, kindest regards from Vienna, Bettina Nitsche, Quality Supervisor, for the team of Hotel Rathauspark

8/10 – Goed

Reinhard

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sehr gutes Hotel mit sehr gutem Service
Tolles Hotel am Rathaus - sehr guter Service und tolles Personal. Iich habe mich im Hotel sehr wohl gefühlt - sehr freundliches, hilfsbereites und kompetentes Personal. Eine sehr gute Adresse
1 nacht verbleven in februari 2020
Reactie van Angelina op 21 mrt 2023
Dear Guest, thank you for taking time to give us this online feedback. We are very happy that you enjoyed your stay in our Hotel Rathauspark and your impressions were good. We are looking forward welcoming you soon again here. Until then we wish you all the best. Kindest regards,

8/10 – Goed

Harry

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goed hotel, mooie kamer en vriendelijk personeel. Metrohalte op korte afstand. Centrum Wenen goed te voet bereikbaar
2 nachten verbleven in september 2019
Reactie van Bettina Nitsche op 30 sep 2019
Dear Harry, thank you for your time and the comment here. We are happy you found everything as expected and enjoyed your stay in Vienna and with us. Hopefully we are able to welcome you again, take care and best regards, Bettina Nitsche, Quality Supervisor, for the team of Hotel Rathauspark PS: Thank you again for staying with us!

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfecte ligging voor alle bezienswaardigheden. Service personeel. Prima kamer in een goede buurt.
3 nachten verbleven in juni 2019
Reactie van Julia Frey, Administrative Assistant op 12 jun 2019
Dear David, first of all, we would like to thank you for staying in our Austria Trend Hotel Rathauspark and for taking the time to rate your impressions. We are upfront with fair comments, positive as well as negative. As we always try to deliver exceptional services to our guests and make every stay a memorable one, we are very glad to read, that you had a pleasant time in our hotel. If you are planning your next trip to your exciting city, we would be delighted to be your host again. Best regards from Vienna, Julia Frey, Administrative Assistant, for the Team of Hotel Rathauspark

10/10 – Uitstekend

Geverifieerde reiziger

3 nachten verbleven in maart 2019
Reactie van Bettina Nitsche op 1 apr 2019
Dear guest, thank you for staying with us and your great review here. We are happy you find everything as expected. Kindest regards from Vienna, Bettina Nitsche, Quality Supervisor, for the team of Hotel Rathauspark

6/10 – Redelijk

Geverifieerde reiziger

Positief: Comfort kamer
Redelijk hotel maar ontbijt niet super en kamer matig onderhouden
3 nachten verbleven in november 2018

6/10 – Redelijk

mart, d-h

Eenvoudig
Eenvoudig is het kernwoord voor dit hotel en daar is alles mee gezegd.
3 nachten verbleven in december 2017
Reactie van Julia Frey, Administrative Assistant op 2 jan 2018
Dear Mart, thank you for your review about your stay in our hotel. We are glad that you enjoyed your stay in Vienna. We are looking forward welcoming you soon again. Kind regards from Vienna and a happy new year! Julia Frey, Administrative Assistant, for the team of Hotel Rathauspark

8/10 – Goed

gonnie, almere

Positief: Netheid, personeel en service en comfort kamer
Pleasant hotel
Very Nice hotel, pleasant. Good neighborhood. Good room
2 nachten verbleven in augustus 2017
Reactie van Julia Frey, Administrative Assistant op 29 aug 2017
Dear Gonnie, thank you for talking time to write us this review. We are very happy that you enjoyed your stay in our hotel and your impressions were so good. Hope to see you soon at Hotel Rathauspark. Kind regards from Vienna, Julia Frey, Administrative Assistant, for the team of Hotel Rathauspark

8/10 – Goed

Rob, Amersfoort

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortabel hotel niet ver van Rathaus en Hofburg
Comfortabel hotel niet ver van Rathaus en Hofburg. Dit hotel is gunstig gelegen en is een prima uitvalsbasis. Ontbijt is goed. Bedden uitstekend. De badkamer klein maar schoon en modern.

8/10 – Goed

R en A, Nijmegen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super locatie met een prima priks
Prima hotel met een goede prijs- kwaliteit verhouding. Mooie kamers en een heerlijk ontbijt.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed hotel dicht bij de kerstmarkt.
Mooi schoon hotel. Prima ontbijt. Binnenstad en bezienswaardigheden op loopafstand en openbaar vervoer dicht bij

10/10 – Uitstekend

kurt, tielt

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Zeer rustige ligging op wandelafstand van centrum
Een echte aanrader mooi proper en gezellig rustig hotel in de Weense stijl

8/10 – Goed

Paula, Nederland

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Prima hotel
Uitstekend hotel, het centrum is goed bereikbaar met metro, tram en bus. Prima en uitgebreid ontbijt, vriendelijk personeel. Een aanrader!

6/10 – Redelijk

Geverifieerde reiziger

Prima hotel, erg kleine badkamer
Hotel bevindt zich in een oud gebouw, 4 meter hoge plafonds, redelijk stil. Het rondlopen van de buurman hoor je echter wel alsof het in jouw eigen kamer is. Badkamer is in vergelijking met de kamer erg klein.

8/10 – Goed

Raphael H.

Positief: Netheid, personeel en service en comfort kamer
citytrip
Goed hotel, zeer centrale ligging, ideaal voor een geslaagde citytrip. Metrostation vlakbij. Een kleine tien minuutjes wandelen langs de mooiste gebouwen en winkels en men bereikt het centrum.

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima en mooie locatie, alles op loopafstand!
Mooi hotel, ontbijt zeer gevarieerd! Prettig verblijf gehad, zeker een aanrader!

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Ze stonden soms vroeg in de kamer om schoon te maken. Dit was niet prettig. Ze vergaten een enkele dag handdoeken te verschonen. Verder schoon. En vriendelijk personeel.

4/10 – Matig

Helen

Reisde met een groep
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Renovations had commenced. We got shut on 3rd floor on the first evening with no means of fire escape as hardboard floor for building works had wedged corridor door closed. No phones in room but luckily had a mobile to phone externally so receptionist could come and free the door so we could access stairs or lift and leave the building for our evening meal. Electrics not working properly. Items wouldn’t charge. Safe in room was broken and had to be replaced on second day with valuables kept in paper envelopes at reception desk for first day/night. Limited breakfast. Room not cleaned properly, cups not washed etc. Limited tea and coffee. No milk in rooms and none available at reception. All in all a really poor show for a radisson hotel. Charged €60 for transport from airport arranged by hotel. Driver came into reception and discreetly gave receptionist a cash ‘backhander’. Uber return to the airport was €32. Vienna itself is a lovely city and well worth a visit but stay somewhere else.
4 nachten verbleven in april 2024
Reactie van Nicole Mandl op 26 apr 2024
Dear HelenFirst of all, many thanks for your time to give us a feedback about your stay at Hotel Rathauspark! Your feedback is valuable for us and we need the impressions of our guests for our ongoing quality process. We regret that you got bad impressions during your stay and I can assure you that your experience does not match with our standards. Again, we are sorry that your stay was not what you expected, but still hope to get the chance again to show you our efforts and improvements.Best Regards, Nicole Mandl, General Manager

10/10 – Uitstekend

Sophie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Nicole Mandl, General Manager op 17 apr 2024
Dear Guest, thank you for taking time to give us this online feedback. We are very happy that you enjoyed your stay in our Hotel Rathauspark and your impressions were good. We are looking forward welcoming you soon again here. Until then we wish you all the best. Kindest regards

10/10 – Uitstekend

Joy

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We loved out stay at the Hotel Rathauspark. It is ideally situated, within walking distance of many attractions, and the staff were superbly friendly and helpful. Even though a part of the facility was undergoing renovation we did not experience noise or inconvenience, except that the lounge area was not available. Breakfast was sumptuous. Shoutout to Kain who always greeted us with a warm smile.
5 nachten verbleven in maart 2024
Reactie van Nicole Mandl, General Manager op 2 apr 2024
Dear Guest,Thank you so much for taking the time to share your wonderful feedback about your recent stay at Hotel Rathauspark. We're thrilled to hear that you loved your experience with us!We're delighted that you found our hotel's location to be ideal, making it easy for you to explore many attractions within walking distance. It's also fantastic to hear that you received superb service from our staff. We strive to provide exceptional hospitality, and your kind words are truly appreciated.We apologize for any inconvenience caused by the ongoing renovation work, particularly the unavailability of the lounge area. However, we're glad that it didn't significantly impact your overall experience, and we appreciate your understanding.We're especially grateful for your shoutout to Kain. We'll be sure to pass on your kind words to him. Providing a warm and welcoming atmosphere for our guests is always our top priority.Once again, thank you for choosing Hotel Rathauspark. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Warm regards,

8/10 – Goed

Echelle

Positief: Netheid, personeel en service
The hotel itself was lovely. However the exterior and interior are both under construction. The hotel did contact me and advised me of this on advance. It is situated in an excellent location for transportation to the main sights via the tram system and there are two sightseeing bus stops very close to the hotel.
3 nachten verbleven in maart 2024
Reactie van Nicole Mandl, General Manager op 19 mrt 2024
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you found our hotel lovely despite the ongoing construction both externally and internally. We appreciate your understanding and cooperation during this period.We're pleased to know that our team reached out to inform you about the construction in advance, ensuring transparency and managing expectations accordingly.Furthermore, we're delighted that our hotel's location suited your needs, providing easy access to transportation via the tram system and proximity to sightseeing bus stops. We aim to offer convenience and accessibility to our guests, and we're happy to hear that we succeeded in this aspect.Thank you once again for your review. We hope to have the opportunity to welcome you back for an even more enjoyable stay once the construction is complete.Best regards,

10/10 – Uitstekend

Rita Margaret

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Nicole Mandl, General Manager op 19 mrt 2024
Dear Guest, we would like to thank you for taking the time to give us an online feedback. We appreciate even more, that it is such a positive one. We are happy to hear, that you had a great stay in our hotel and hopefully also in Vienna. We are looking forward to welcome you again! Best regards from Vienna and stay save home,

10/10 – Uitstekend

Norma Alicia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Todo muy fabuloso… el personal muy amable… y muy cerca del centro de la ciudad
3 nachten verbleven in februari 2024
Reactie van Nicole Mandl, General Manager op 19 mrt 2024
Dear Guest,Thank you for sharing your experience with us. We're thrilled to hear that you had a fabulous stay with us. It's wonderful to know that you found our staff to be very friendly and that our location was convenient, being close to the city center.Providing exceptional service and ensuring our guests have a memorable experience is our top priority, and we're delighted that we could meet your expectations in this regard.We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,

10/10 – Uitstekend

Stefan

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Sehr freundlich
2 nachten verbleven in februari 2024
Reactie van Nicole Mandl, General Manager op 16 feb 2024
Dear Guest, thank you for taking time to give us this online feedback. We are very happy that you enjoyed your stay in our Hotel Rathauspark and your impressions were good. We are looking forward welcoming you soon again here. Until then we wish you all the best. Kindest regards!

10/10 – Uitstekend

Michael

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Die Nähe zum Wiener Eistraum ist für uns perfekt da wir zum Schlittschuh laufen nach Wien kommen
2 nachten verbleven in februari 2024
Reactie van Nicole Mandl, General Manager op 14 feb 2024
Dear Guest, we would like to thank you for taking the time to give us an online feedback. We appreciate even more, that it is such a positive one. We are happy to hear, that you had a great stay in our hotel and hopefully also in Vienna. We are looking forward to welcome you again! Best regards from Vienna and stay save home!

8/10 – Goed

janet

Reisde met familie
Positief: Netheid, personeel en service
Pretty central for the city, hotel abit battered and bruised in the room but clean comfy bed. Shower needs attention!
3 nachten verbleven in januari 2024
Reactie van Nicole Mandl, General Manager op 5 feb 2024
Dear Guest, thank you for taking time to give us this online feedback. We are very happy that you enjoyed your stay in our Hotel Rathauspark and your impressions were good. We are looking forward welcoming you soon again here. Until then we wish you all the best. Kindest regards,

8/10 – Goed

BÜLENT

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Nicole Mandl, General Manager op 1 feb 2024
Dear Guest, thank you for your positive feedback!We were delighted for your praise of our spacious hotel rooms, our calm and good location and our buffet breakfast. We pay a lot of attention on a wide selection and the regionality of our products. Hope to see you next time in Vienna!

8/10 – Goed

William

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fine hotel
Fine hotel with ideal location for purpose of trip. Nice room, eventhough the shower is not easy to enter for a rotund person, as the door blocks half the entryspace. Friendly staff, ok breakfast.
1 nacht verbleven in januari 2024
Reactie van Nicole Mandl, General Manager op 1 feb 2024
Dear guest,Thank you for your review and for choosing to stay with us during your trip. We are glad to hear that you found our hotel to be suitable for your needs and that you appreciated our ideal location.We apologize for any inconvenience you experienced with the shower accessibility. Your feedback regarding the entry space is valuable, and we will take it into consideration as we strive to improve the comfort and convenience of our accommodations for all our guests.It's wonderful to hear that you found our staff to be friendly and that you enjoyed our breakfast offerings. Guest satisfaction is our top priority, and we are pleased that we could contribute positively to your experience in these aspects.Thank you again for your feedback, and we hope to have the opportunity to welcome you back for another pleasant stay in the future. If there's anything specific we can do to enhance your experience next time, please don't hesitate to let us know.

10/10 – Uitstekend

Martina

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
3 nachten verbleven in januari 2024
Reactie van Nicole Mandl, General Manager op 1 feb 2024
Dear Guest, we would like to thank you for taking the time to give us an online feedback. We appreciate even more, that it is such a positive one. We are happy to hear, that you had a great stay in our hotel and hopefully also in Vienna. We are looking forward to welcome you again! Best regards from Vienna and stay save home!

8/10 – Goed

severine

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A conseiller mais chambres à renover
Cet hôtel est à conseiller et on ne peut pas dire que l'on est déçus. L'emplacement est top, l'accueil et les parties communes sont super. Mais une déception sur la chambre qui ne mérite pas un 4 étoiles : petite, sommaire, et un peu vieillotte..C'est dommage... Une mention spéciale pour la literie exceptionnelle !
2 nachten verbleven in januari 2024
Reactie van Nicole Mandl, General Manager op 1 feb 2024
Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our hotel recommendable and that you enjoyed our great location as well as the reception and common areas.We regret to learn, however, that your experience with the room did not meet your expectations. We strive to provide comfortable and updated accommodations for all our guests, and we apologize if we fell short in this regard. Your comments are valuable to us, and we will use them to assess areas for improvement.We are delighted that you found our bedding to be exceptional. We understand the importance of a good night's sleep during your travels, and we are glad that our bedding contributed to your comfort.Dear guest, Thank you once again for your feedback, and we hope to have the opportunity to welcome you back for an improved experience in the future. If you choose to stay with us again, please don't hesitate to reach out so we can ensure your next visit exceeds your expectations.

4/10 – Matig

Finn

Negatief: Netheid
Utebliven städning on request.
Rummen städas bara om man särskilt begär det,- av miljöskäl (sic) - och en dag inte alls trots flera påstötningar. Snygg exteriör men ganska ocharmigt hotell i övrigt. Frukosten OK.
4 nachten verbleven in januari 2024
Reactie van Nicole Mandl, General Manager op 1 feb 2024
Dear guest,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced regarding our housekeeping policy. While we do offer housekeeping upon request as part of our commitment to environmental sustainability, it seems there may have been a miscommunication or oversight in your case. We will address this internally to ensure a smoother experience for our guests in the future.We are glad to hear that you found our hotel's aesthetic pleasing. However, we are disappointed to learn that your overall experience did not meet your expectations. We take guest satisfaction seriously and will use your comments to identify areas for improvement.Regarding breakfast, we appreciate your acknowledgment of its quality. We continuously strive to provide a satisfying dining experience for our guests, and your feedback helps us in that endeavor.Once again, we apologize for any shortcomings you encountered during your stay. We hope to have the opportunity to welcome you back and provide you with a more enjoyable experience in the future.

10/10 – Uitstekend

Alexander

5 nachten verbleven in januari 2024
Reactie van Nicole Mandl, General Manager op 1 feb 2024
Dear Guest, thank you for taking time to give us this online feedback. We are very happy that you enjoyed your stay in our Hotel Rathauspark and your impressions were good. We are looking forward welcoming you soon again here. Until then we wish you all the best. Kindest regards!

8/10 – Goed

Benjamin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location!
Great location, very easy to travel to and from! Located on a quiet street close to a beautiful catherdral. I booked the single economy room and it matched expectations. Other reviews complain thats it's small and dated but I found it fine, it is on the smaller side but depending on the type of traveller you are, thats fine. The hotel is a base for me and I intend to spend my time elsewhere so for that, it was perfect. I'm a big guy and found it fine, the bathroom was the only "issue" as the shower cobicle was the size of me but I made do.
2 nachten verbleven in januari 2024
Reactie van Nicole Mandl, General Manager op 1 feb 2024
Dear guest,Thank you for your review! We are delighted to hear that you enjoyed our hotel's convenient location and found it easy to travel to and from. Our proximity to the beautiful cathedral indeed offers a serene atmosphere for our guests to enjoy.We appreciate your understanding regarding the size of our single economy room. While it may be considered small by some standards, we strive to provide comfortable accommodations suitable for various types of travelers. It's wonderful to hear that despite its size, the room met your expectations and served as a suitable base for your travels.Your feedback regarding the bathroom size is duly noted, and we'll certainly take it into consideration as we continuously strive to improve our facilities for the comfort of all our guests.Thank you for choosing to stay with us, and we hope to welcome you back again in the future!

10/10 – Uitstekend

Ana lucia

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excelente todo buen hotel
2 nachten verbleven in januari 2024
Reactie van Nicole Mandl, General Manager op 17 jan 2024
Dear Guest, we would like to thank you for taking the time to give us an online feedback. We appreciate even more, that it is such a positive one. We are happy to hear, that you had a great stay in our hotel and hopefully also in Vienna. We are looking forward to welcome you again! Best regards from Vienna and stay save home!

6/10 – Redelijk

Martyn Andrew

Reisde met partner
Positief: Netheid, personeel en service
3 nachten verbleven in december 2023
Reactie van Nicole Mandl, General Manager op 17 jan 2024
Dear Guest, thank you for taking time to give us this online feedback. We are very happy that you enjoyed your stay in our Hotel Rathauspark and your impressions were good. We are looking forward welcoming you soon again here. Until then we wish you all the best. Kindest regards!

10/10 – Uitstekend

Bruno

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ottimo peccato cassaforte con batterie scariche
1 nacht verbleven in januari 2024
Reactie van Angelina Dobrynina FOM op 12 jan 2024
Dear Guest, thank you for taking time to give us this online feedback. We are very happy that you enjoyed your stay in our Hotel Rathauspark and your impressions were good. We are looking forward welcoming you soon again here. Until then we wish you all the best. Kindest regards!

8/10 – Goed

Rebecca

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location
7 nachten verbleven in december 2023
Reactie van Angelina Dobrynina FOM op 12 jan 2024
Dear Guest, we would like to thank you for taking the time to give us an online feedback. We appreciate even more, that it is such a positive one. We are happy to hear, that you had a great stay in our hotel and hopefully also in Vienna. We are looking forward to welcome you again! Best regards from Vienna and stay save home!

8/10 – Goed

giuseppe

Reisde met partner
Positief: Voorzieningen
Negatief: Netheid
3 nachten verbleven in januari 2024
Reactie van Angelina Dobrynina FOM op 12 jan 2024
Dear Guest, thank you for taking time to give us this online feedback. We are very happy that you enjoyed your stay in our Hotel Rathauspark and your impressions were good. We are looking forward welcoming you soon again here. Until then we wish you all the best. Kindest regards!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Exceptionally clean, comfortable and central
1 nacht verbleven in december 2023
Reactie van Angelina Dobrynina FOM op 12 jan 2024
Dear Guest, we would like to thank you for taking the time to give us an online feedback. We appreciate even more, that it is such a positive one. We are happy to hear, that you had a great stay in our hotel and hopefully also in Vienna. We are looking forward to welcome you again! Best regards from Vienna and stay save home!

6/10 – Redelijk

juliette

Reisde met familie
Positief: Personeel en service
Il y avait une capsule de bouteille en arrivant dans la chambre et la climatisation de la minuscule salle de bain ne marchait pas , odeur désagréable
4 nachten verbleven in december 2023
Reactie van Angelina Dobrynina FOM op 12 jan 2024
Dear Guest, thanks for your review here. We hope you had the time to enjoy our breakfast buffet with local and organic food and thank you for your stay in Vienna and with us.We are sorry, you did not like your room. We prefer to find the best solution/room for our guest on spot. Maybe a change into another room would have been helpful for you? Hopefully you arrived at home well and we may welcome you again in the future. Kindest regards!

8/10 – Goed

Sophie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We like the location of the property. It is convenient and close to the city center. We walked everywhere. The breakfast is decent too. The staff has been helpful as well. We enjoyed our stay.
3 nachten verbleven in december 2023
Reactie van Angelina Dobrynina FOM op 12 jan 2024
Dear Guest, thank you for your positive feedback!We were delighted for your praise of our spacious hotel rooms, our calm and good location and our buffet breakfast. We pay a lot of attention on a wide selection and the regionality of our products. Hope to see you next time in Vienna!

6/10 – Redelijk

ROSELYNE

Reisde met familie
Positief: Netheid
Hôtel très bien situé à côté de l'hôtel de ville, très propre, bonne literie. Points négatifs: panne d'ascenceur, TV qui ne fonctionne pas, personnel peu aimable.
3 nachten verbleven in december 2023
Reactie van Angelina Dobrynina FOM op 12 jan 2024
Dear Guest, we would like to thank you for taking the time to give us an online feedback. We appreciate even more, that it is such a positive one. We are happy to hear, that you had a great stay in our hotel and hopefully also in Vienna. We are looking forward to welcome you again! Best regards from Vienna and stay save home!