Dear Cornelis, thank you very much for rating us with 10 from 10 possible points.

Dear Guest, Thank you very much for your high-score rating, 5 of 5 points for THE WANDL. Stay safe & see you soon again at THE WANDL.

Dear Richard, Thank you so much for your kind review. We are very happy that you had an enjoyable stay at our hotel and hope to welcome you back soon in Vienna! Have a nice evening, Your Hotel Wandl-Team

Dear Guest, 4 of 5 points - thank you! See you next time in Vienna - Your Wandl Team.

Dear Guest, Thank you for your detailled feedback, which is really important for us. A good night is important and we will discuss this with our Housekeeping to pay more attention - because, your sleep matters! Overall we are sorry, that you heard the neighbour - kindly ask you to call the front desk staff at any time, we are pleased to assist! Looking Forward to welcome you again (we hope so) and wishing you all the best from Vienna - Your Wandl Team.

Dear Sir/Madam thank you for taking to send us your review. We are so pleased to read that you enjoyed your stay with us and you gave us 4 points out of 5.we hope to have the opportunity to welcoming you back in the near future.

Thank you for your wonderful review. It is pleasing to know that you enjoyed your stay and especially mentioned our awesome location in the heart of Vienna. Indeed, we are in the city center of the old town in Vienna and though hidden.We hope you will return to stay with us again very soon.

Dear Jakob, thank you very much for taking the time to write this wonderful feedback. We are absolutely delighted that you enjoyed your stay with us and that you specifically mentioned the friendliness and helpfullness of our staff. Your kind words mean a lot to us.We hope to welcome you back soon.Kind regards, your Wandl Team

Dear Mr. Meng,thank you for taking the time to write this feedback.We regret to hear that you did not enjoy your stay to the fullest and that our team seemed exhausted after Advent, Christmas and New Years, which is the busiest season all year for us, but of course this should not be visible to our guests. My colleagues at the reception told me that you were upset and angry about our bartender getting a reconfirmation from our reservation manager if it is correct that you are entitled to receive a second bottle of free wine as gift for Expedia Vip customers as he remembered that he already had given you one bottle 2 days earlier. He did not and could not have known that you had a follow-up booking during your ongoing stay with us and just wanted to make sure if it is alright to give you a second bottle for free. Unfortunately this seemed like an insult to you which was in no way intended. My colleague at the reception tried to tell you multiple times that this was a misunderstanding and that we gladly would like to give you the wine which you did not want to accept. You asked to speak to the manager but as this has happened in the evening, my colleague told you that I would be here the next morning. Instead of coming to the reception and giving us the opportunity to solve this obvious misunderstanding directly, you have chosen to let out your anger in this review. It is always our aim that our guests have a pleasant stay and I hope that you will give us another chance and return to stay with us again. Kind regards,Claudia A., Front Office Manager