Exterieur

Beoordelingen van IntercityHotel Wien

4 out of 5
IntercityHotel Wien
Mariahilfer Strasse 122, Vienna, Vienna

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 406 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 448 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 97 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 33 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 17 van 1001 beoordelingen" "

8,8/10

Netheid

8,4/10

Personeel en service

8,0/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Ronald

Reisde met partner
Negatief: Personeel en service
Uitstekend gelegen aan de winkelstraat
3 nachten verbleven in augustus 2023
Reactie van front office op 16 sep 2023
Dear Guest,We are pleased to learn that you were satisfied with the location of our hotel. Our central location is indeed ideal for guests who like to store. We hope you enjoyed your stay at IntercityHotel Wien and look forward to welcoming you again in the future.Kind regards,IntercityHotel Wien

8/10 – Goed

Robin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2023
Reactie van Front Office op 7 feb 2023
Dear guest,Thank you for your review.All the best for you and take care.Kind regardsYoursFront Desk

10/10 – Uitstekend

Hidde

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Service
2 nachten verbleven in april 2022

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service en voorzieningen
1 hotel clerck could be nicer and more helpfull to his customers when he's standing alone behind the reception. Only when his colleagues were nearby, he was friendly. Room wasn't daily cleaned even when we gave permission with the green card on the door, so no cleaning, no clean towels, no soap... we had to call and ask for this service.
3 nachten verbleven in juli 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Locatie is top! Tram voor de deur en metro om de hoek. Gratis openbaar vervoer kaart bij de prijs inbegrepen. Tip voor het hotel is om 2 extra kussens in de kamer te plaatsen, de hoofdkussens zijn namelijk erg dun. Ook goed naar de afvoer te kijken, water loopt niet goed weg in de douche waardoor je even moet wachten tot je de douchedeur kunt openen. Verder alles prima en vriendelijk personeel.
2 nachten verbleven in juli 2021

8/10 – Goed

Dirk

1 nacht verbleven in oktober 2019

8/10 – Goed

Geverifieerde reiziger

2 nachten verbleven in juli 2019
Reactie van Can Ipek - GM IcH Wien op 24 sep 2019
Dear Anonymus, Thank you very much for your great review. Regards, Can Ipek General Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Prima locatie
pro: Prima te bereiken met openbaar vervoer, en goede locatie als je van winkelen hou. vriendelijk en behulpzaam personeel. contra: Internet / wifi moet je per 24 uur activeren wat onhandig en gebruikers onvriendelijk is, geen thee / koffie faciliteit in kamer.
3 nachten verbleven in mei 2019
Reactie van Can Ipek - GM IcH Wien op 24 sep 2019
Dear Anonymus, Thanky you very much for your great review. Please be informed that we hab´ve several room categorys so I recommend to book during your next stay with us a Business room because kettle, tea & coffee are included. Hope to welcome you soon again. Regards, Can Ipek General Manager

8/10 – Goed

Kristof

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2018

10/10 – Uitstekend

Marcel, Wenen, Intercityhotel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prettige en praktische uitvalsbasis in Wenen
Bij het ov, midden in de stad en toch rustig! prima hotel, alleen hoe het ontbijt is weet ik niet. Ik heb genoten van ontbijtmogelijkheden in de buurt. Goed, gevarieerd en sfeervol. Heel Wenen binnen eenvoudig binnen bereik vanaf ons hotel. Fijne kamer, prima douche, bed en hygiëne, vriendelijk personeel.
3 nachten verbleven in september 2018

10/10 – Uitstekend

Saskia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Heel net en schoon hotel
Schoon en net hotel, up to date. Niets speciaals maar heeft alle faciliteiten. Ligt aan einde/begin van winkelstraat en dichtbij openbaar vervoer. Een aanrader !

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Perfecte locatie
Perfecte locatie (in DE winkelstraat van Wenen en de metro om de hoek)!
3 nachten verbleven in december 2017

8/10 – Goed

Wesley

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
5 nachten verbleven in juli 2017

8/10 – Goed

Evangelia

Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Convenient quite location, rooms were clean and spacious with comfortable beds. Unfortunately our 2 rooms were not serviced daily with clean towels and the beds were made only once out of 4 nights. Otherwise we enjoyed our stay in this hotel.
4 nachten verbleven in april 2024

10/10 – Uitstekend

Toni

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr schönes,sauberes Hotel mit gutem Frühstück und Service.
3 nachten verbleven in februari 2024
Reactie van Oliver Constantin Schoppmann op 13 mrt 2024
Lieber Toni,Wir freuen uns sehr über Ihre lobenden Worte über unser Hotel. Es ist schön zu hören, dass Ihnen sowohl unser Frühstück als auch unser Service gefallen haben.Ihr positives Feedback bestärkt uns in unserem Streben nach hervorragender Gastfreundschaft. Wir hoffen, sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen aus Wien,Oliver Constantin SchoppmannGeneral Manager

8/10 – Goed

Alistair

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This property was perfect for our weekend. The only downside we experien ed was the there was no in room tea facilities. They did offer free drinks in the common area, but times applied and it was during the day when most people are out exploring.
4 nachten verbleven in januari 2024
Reactie van Oliver Constantin Schoppmann op 29 jan 2024
ICH416.WienLieber Gast,Es freut uns sehr zu hören, dass unser Haus für Ihren Wochenendausflug geeignet war. Ihr Wohlbefinden ist für uns von größter Bedeutung.Es ist jedoch bedauerlich, dass das Fehlen einer Teestation auf dem Zimmer nicht Ihren Erwartungen entsprach. Wir sind uns bewusst, dass die Bequemlichkeit unserer Gäste an erster Stelle steht, insbesondere wenn es um Erfrischungen geht. Wir bieten in unserem Gemeinschaftsbereich kostenlose Getränke an, allerdings nur zu bestimmten Zeiten, um einen Raum zu schaffen, in dem unsere Gäste sich entspannen und austauschen können.Wir haben Verständnis dafür, dass diese Zeiten nicht für alle Gäste geeignet sind, insbesondere für diejenigen, die die schöne Stadt Wien erkunden möchten. Wir danken Ihnen für Ihr Verständnis und sind ständig bemüht, unseren Service mit Hilfe von wertvollen Rückmeldungen wie der Ihren zu verbessern.Mit freundlichen Grüßen aus Wien,Oliver Constantin SchoppmannGeneral Manager

8/10 – Goed

Uwe

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Oliver Constantin Schoppmann op 29 jan 2024
Lieber Uwe,Ihre Bewertung von 80% wissen wir sehr zu schätzen. Es ist ermutigend zu wissen, dass Ihre Erfahrung in unserem Hotel weitgehend positiv war. Wir bemühen uns, all unseren Gästen einen außergewöhnlichen Service zu bieten, und Ihr Feedback bestärkt uns darin, in dieser Richtung weiterzumachen.Wir freuen uns darauf, Sie in Zukunft wieder bei uns begrüßen zu dürfen und hoffen, dass wir bei Ihrem nächsten Aufenthalt die 100%-Marke erreichen werden.Mit freundlichen Grüßen aus Wien,Oliver Constantin SchoppmannGeneral Manager

10/10 – Uitstekend

jeremy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bravissimo personale, si trova in una zona molto buona di Vienna dalla quale si può andare ovunque grazie alla metro la cui entrata si trova subito sotto l'hotel.inoltre si può passare una bella serata anche senza andare in centro ma passeggiando solo nella via di fronte all'hotel la quale contiene tutto quello che serve. Per quanto riguarda l'hotel in se stesso ha tutti i servizi del caso e la pulizia e decisamente eccellente. Durante la notte l'hotel e molto selezione e il letto molto confortevole, nella camera di presenta anche una TV alla quale si può collegare la musica del telefono.
3 nachten verbleven in januari 2024
Reactie van Oliver Constantin Schoppmann op 29 jan 2024
Lieber Gast,Ihre Bewertung von 80% wissen wir sehr zu schätzen. Es ist ermutigend zu wissen, dass Ihre Erfahrung in unserem Hotel weitgehend positiv war. Wir bemühen uns, all unseren Gästen einen außergewöhnlichen Service zu bieten, und Ihr Feedback bestärkt uns darin, in dieser Richtung weiterzumachen.Wir freuen uns darauf, Sie in Zukunft wieder bei uns begrüßen zu dürfen und hoffen, dass wir bei Ihrem nächsten Aufenthalt die 100%-Marke erreichen werden.Mit freundlichen Grüßen aus Wien,Oliver Constantin SchoppmannGeneral Manager

10/10 – Uitstekend

AVAG

Reisde met familie en kleine kinderen
6 nachten verbleven in december 2023
Reactie van Oliver Constantin Schoppmann op 29 jan 2024
Dear Guest,It's wonderful to hear that your stay at our hotel was to your complete satisfaction. We are dedicated to providing the best experience possible for our guests, and your feedback is a testament to our efforts.It would be a pleasure to welcome you back the next time you visit Vienna.Best Regards from Vienna,Oliver Constantin SchoppmannGeneral Manager

8/10 – Goed

Elaine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in december 2023
Reactie van Oliver Constantin Schoppmann op 29 jan 2024
Dear Elaine,Your feedback is greatly appreciated. It's heartening to learn that you found our hotel to be 80% good - it shows we're on the right track. Yet, we're committed to aiming for 100% satisfaction. Your comments encourage us to strive harder in enhancing our services.We look forward to welcoming you back on your next visit to Vienna.Best Regards from Vienna,Oliver Constantin SchoppmannGeneral Manager

10/10 – Uitstekend

Mario

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Oliver Constantin Schoppmann op 29 jan 2024
Dear Mario,Your words of appreciation have brought immense joy to our team. We are thrilled to know that your stay was perfect—that is the exact experience we strive to give all our guests. Your feedback encourages us to continue excelling in our hospitality services. We hope to have the pleasure of welcoming you back soon. Best Regards from Vienna,Oliver Constantin SchoppmannGeneral Manager

10/10 – Uitstekend

Chea

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good stay. Great location to many shops, however, it's 1.5 miles from the main attractions so would have to take the tram or the buses. Cheaper hotel rates. Clean rooms.
1 nacht verbleven in december 2023
Reactie van Oliver Schoppmann op 6 dec 2023
Dear Chea,It pleases us to learn that you enjoyed your stay and found our location convenient for shopping. Indeed, the nearby tram and bus services are great for making the short journey to the main attractions.Your positive comments about our affordable rates and clean rooms are also very encouraging. We strive to provide the best quality service and accommodations at a reasonable price.We look forward to hosting your stay once again and making your future visits even more enjoyable. Best Regards from Vienna,Oliver Constantin SchoppmannGeneral Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Christmas market weekend
Hotel was well located near Westbahnhof station for all transport links. We arrived at 2 pm, we found the receptionist a little abrupt telling us the room wasnt ready and to leave our case and come back later. When we did come back it was to a warmer welcome. Only 1 lift worked so at times there was a bit of a wait, we did locate the step but they brought you out in a service corridor so not sure guests are allowed to use them? Other than this the stay was very pleasant.
3 nachten verbleven in november 2023
Reactie van Oliver Schoppmann op 30 nov 2023
Dear Guest,Your feedback regarding your recent stay at our hotel is greatly appreciated. We're pleased to hear that you found our location convenient. We sincerely apologize if your initial interaction with our receptionist was less than satisfactory. We strive to welcome all our guests warmly.We understand that having only one operational lift may have caused some inconvenience. We appreciate your patience and understanding in this regard. We're glad to hear that despite these initial hiccups, you had a pleasant stay with us.We hope to have the privilege of welcoming you back in the future to provide an even better experience.Best Regards from Vienna,Oliver Constantin SchoppmannGeneral Manager

10/10 – Uitstekend

Hiroko

1 nacht verbleven in november 2023
Reactie van Oliver Constantin Schoppmann op 29 jan 2024
Dear Hiroko,We are elated to hear that you found our hotel to be perfect. Your satisfaction as our guest is truly our highest priority, and it is always gratifying to receive such praise.We aim to provide a unique experience for all our guests and your comments are a testament to our team's dedicated service. Your positive words will encourage them to continue delivering exceptional service to all our guests.We hope to have the pleasure of welcoming you back the next time you are in Vienna.Best Regards from Vienna,Oliver Constantin SchoppmannGeneral Manager

8/10 – Goed

John Karl Walsh

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Oliver Constantin Schoppmann op 29 jan 2024
Dear John,We are thrilled to hear that a large part of your experience with us met your expectations. Our hotel strives to provide a high-quality service, and it's always a pleasure to hear when we succeed. We are committed to continuing to serve you with similar dedication in the future.Best Regards from Vienna,Oliver Constantin SchoppmannGeneral Manager

8/10 – Goed

Marcel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
super Lage und für einen Kurztrip ideal
3 nachten verbleven in november 2023
Reactie van front office op 22 nov 2023
Dear Guest,It's wonderful to hear that your experience with us was good. Your satisfaction is our priority and we are pleased to know that we were able to meet your expectations. We look forward to welcoming you back at IntercityHotel Wien.Best Regards,IntercityHotel Wien

10/10 – Uitstekend

CARLOS AUGUSTO

3 nachten verbleven in oktober 2023
Reactie van front office op 22 nov 2023
Dear Guest,It's wonderful to hear that your experience with us was good. Your satisfaction is our priority and we are pleased to know that we were able to meet your expectations. We look forward to welcoming you back at IntercityHotel Wien.Best Regards,IntercityHotel Wien

10/10 – Uitstekend

Philippe

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van front office op 22 nov 2023
Dear Guest,It's wonderful to hear that your experience with us was good. Your satisfaction is our priority and we are pleased to know that we were able to meet your expectations. We look forward to welcoming you back at IntercityHotel Wien.Best Regards,IntercityHotel Wien

10/10 – Uitstekend

Gabriele

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van front office op 22 nov 2023
Dear Guest,It's wonderful to hear that your experience with us was good. Your satisfaction is our priority and we are pleased to know that we were able to meet your expectations. We look forward to welcoming you back at IntercityHotel Wien.Best Regards,IntercityHotel Wien

10/10 – Uitstekend

Martin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in november 2023
Reactie van front office op 22 nov 2023
Dear Guest,It's wonderful to hear that your experience with us was good. Your satisfaction is our priority and we are pleased to know that we were able to meet your expectations. We look forward to welcoming you back at IntercityHotel Wien.Best Regards,IntercityHotel Wien

8/10 – Goed

Noah

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
Staff were friendly and very helpful. My friend left something at the hotel, they responded instantly and sent it back to him. Receptionist also gave us good recommendations of what to do in Vienna. Room was a bit dated, could use a refresh.
1 nacht verbleven in oktober 2023
Reactie van Front Office op 1 nov 2023
Dear guest,Your positive comments about our staff's friendliness and helpfulness are truly appreciated. We are delighted to hear that you benefited from their recommendations and promptness in returning your friend's item. Concerning your feedback about our rooms, we acknowledge your suggestion. Thank you for choosing IntercityHotel Wien for your stay. We hope to welcome you back again in the future.Best Regards,IntercityHotel Wien

10/10 – Uitstekend

Gasper

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Front Office op 1 nov 2023
Dear guest,Thank you for your positive feedback.Thank you for choosing IntercityHotel Wien for your stay. We hope to welcome you back again in the future.Best Regards,IntercityHotel Wien

10/10 – Uitstekend

Logan

3 nachten verbleven in oktober 2023
Reactie van front office op 22 nov 2023
Dear Guest,It's wonderful to hear that your experience with us was good. Your satisfaction is our priority and we are pleased to know that we were able to meet your expectations. We look forward to welcoming you back at IntercityHotel Wien.Best Regards,IntercityHotel Wien

10/10 – Uitstekend

Mutlu

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr nettea Personal. Haben uns immer freundlich begrüßt und gleich beraten, sobald wir fragen hatten.
5 nachten verbleven in oktober 2023
Reactie van Front Office op 28 okt 2023
Sehr geehrter Gast,Es freut uns zu hören, dass Sie unseren Service geschätzt haben. Unser Personal bemüht sich stets, unseren Gästen mit Freundlichkeit und Hilfsbereitschaft zur Seite zu stehen. Ihre positive Rückmeldung ist eine wunderbare Bestätigung für unser Team.Wir hoffen, Sie bald wieder in unserem IntercityHotel Wien begrüßen zu dürfen.Mit freundlichen Grüßen,IntercityHotel Wien

8/10 – Goed

Cristiane C Borges

5 nachten verbleven in oktober 2023
Reactie van Front Office op 28 okt 2023
Sehr geehrter Gast,Es freut uns zu hören, dass Sie unseren Service geschätzt haben. Ihre positive Rückmeldung ist eine wunderbare Bestätigung für unser Team.Wir hoffen, Sie bald wieder in unserem IntercityHotel Wien begrüßen zu dürfen.Mit freundlichen Grüßen,IntercityHotel Wien

10/10 – Uitstekend

chulhyun

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Front Office op 28 okt 2023
Sehr geehrter Gast,Es freut uns zu hören, dass Sie unseren Service geschätzt haben. Ihre positive Rückmeldung ist eine wunderbare Bestätigung für unser Team.Wir hoffen, Sie bald wieder in unserem IntercityHotel Wien begrüßen zu dürfen.Mit freundlichen Grüßen,IntercityHotel Wien

10/10 – Uitstekend

Jesper

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very fine hotel
Very nice hotel, central location and a very reasonable price.
3 nachten verbleven in oktober 2023
Reactie van Front Office op 22 okt 2023
Dear Guest,It is heartening to receive such positive feedback about our hotel. We are pleased to know that the location and facilities exceeded your expectations, and that our staff was able to contribute to your enjoyable stay. Our location is indeed one of our greatest assets, providing our guests with easy access to a variety of nearby attractions and transport options. It is always our goal to provide a convenient and delightful experience to all our guests.We look forward to the opportunity of welcoming you back to IntercityHotel Wien soon.Best Regards,IntercityHotel Wien

8/10 – Goed

Piernunzio

Positief: Netheid, voorzieningen
Very good experience in Wien in this hotel! Advised!!!
3 nachten verbleven in oktober 2023
Reactie van Front Office op 22 okt 2023
Dear Guest,It is heartening to receive such positive feedback about our hotel. We are pleased to know that the location and facilities exceeded your expectations, and that our staff was able to contribute to your enjoyable stay. Our location is indeed one of our greatest assets, providing our guests with easy access to a variety of nearby attractions and transport options. It is always our goal to provide a convenient and delightful experience to all our guests.We look forward to welcoming you back to IntercityHotel Wien soon.Best Regards,IntercityHotel Wien

8/10 – Goed

Vesa

3 nachten verbleven in oktober 2023
Reactie van Front Office op 22 okt 2023
Dear Guest,Thank you for the positive feedback about our hotel.Best Regards,IntercityHotel Wien

10/10 – Uitstekend

Grigor

3 nachten verbleven in september 2023
Reactie van Front Office op 9 okt 2023
Dear Guest,We regret to hear about the inconvenience that transpired during your check-in and your subsequent dissatisfaction with the room initially allocated. Our goal is to ensure that all our guests have a comfortable and enjoyable stay from the very moment they arrive. We are pleased, however, that the issue was rectified the following day and you were transferred to the accommodation you initially booked.We also appreciate your feedback on the breakfast room capacity. Our hotel strives to create a comfortable and relaxing environment for our guests, and we understand how important a hassle-free breakfast experience is to start the day.We hope to have the opportunity to serve you again and provide you with a seamless experience that aligns more closely with our standards.Best Regards,IntercityHotel Wien

10/10 – Uitstekend

Leena

2 nachten verbleven in september 2023
Reactie van Front Office op 24 okt 2023
Dear Guest,We are glad to know that you enjoyed your stay at our hotel. It is our constant endeavor to provide an unparalleled hospitality experience and your validation of our efforts is truly gratifying.Once again, thank you for your generous feedback. We eagerly look forward to welcoming you back for another stellar stay at IntercityHotel Wien.Best Regards,IntercityHotel Wien

6/10 – Redelijk

itai

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Upon arrival, the reception worker claimed our reservation did not exist, although we provided a printed resrevation and receipt. She sent us to a tiny, unventilated, courtyard room with no air conditioning, regardless of the fact we reserved and paid for an apartment, with street view and air conditioning. Luckily, the following morning we found a responsible adult at reception and were transfered to the apartment we paid for. One more thing - the breakfast room is way too small. When ariving there after 7:30 in the morning we had to choose between eating breakfast standing, or skip breakfast at the hotel and buying it somewhere else where there are available seats.
7 nachten verbleven in september 2023
Reactie van Front Office op 9 okt 2023
Dear Guest,We regret to hear about the inconvenience that transpired during your check-in and your subsequent dissatisfaction with the room initially allocated. Our goal is to ensure that all our guests have a comfortable and enjoyable stay from the very moment they arrive. We are pleased, however, that the issue was rectified the following day and you were transferred to the accommodation you initially booked.We also appreciate your feedback on the breakfast room capacity. Our hotel strives to create a comfortable and relaxing environment for our guests, and we understand how important a hassle-free breakfast experience is to start the day.We hope to have the opportunity to serve you again and provide you with a seamless experience that aligns more closely with our standards.Best Regards,IntercityHotel Wien

10/10 – Uitstekend

Peter Anthony William

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were friendly and helpful. We enjoyed the food choices at breakfast, the free hot and cold drinks that were available in the foyer. Very convenient for travel with public transport nearby. The facilities in the room were very good; kettle, excellent shower, air conditioning. Very enjoyable experience.
7 nachten verbleven in september 2023
Reactie van Front Office op 20 sep 2023
Dear guest,Your positive remarks about our staff, breakfast, and room facilities have truly brightened our day. We are thrilled to hear you found our location convenient for your travel plans and that you had an enjoyable experience with us. It is our pleasure to ensure our guests feel comfortable and well-taken care of.Once again, thank you for sharing your experience. We look forward to welcoming you back to IntercityHotel Wien in the future.Best Regards,IntercityHotel Wien

10/10 – Uitstekend

Christopher

Very nice hotel.
3 nachten verbleven in september 2023
Reactie van front office op 16 sep 2023
Dear Guest,It's delightful to hear that you found our hotel to be very nice. Your positive feedback encourages us to continue to provide the high standard of hospitality that we strive for. We look forward to welcoming you back to IntercityHotel Wien in the future.Best Regards,IntercityHotel Wien

10/10 – Uitstekend

Pannika

2 nachten verbleven in september 2023
Reactie van Front Office op 1 okt 2023
Dear Guest,We strive to provide our guests with memorable stays, and your feedback affirms that we're on the right track.We look forward to welcoming you back on your next visit. Best Regards,IntercityHotel Wien

10/10 – Uitstekend

Leona Li On

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Near subway and trainstation. Trams nearby. Good choice of restaurants in the neighbourhood. Daily cleaning of room. Complimentary beverage in the lobby area. Cosy atmosphere and serviceminded staff. We had a wonderful stay with no complaints.
6 nachten verbleven in augustus 2023
Reactie van front office op 16 sep 2023
Dear valued guest,It is truly heartening to hear your positive remarks about our hotel. Your mention of our convenient location and an array of dining options nearby brings us immense satisfaction. We're also delighted that you appreciated our daily room cleaning service and complimentary beverages in the lobby.Our team strives to cultivate a cozy atmosphere and it's fantastic to hear that you found our staff service-minded. Your wonderful stay is the experience we aim to provide for all our guests. Please do visit us again for another memorable stay.Best Regards,IntercityHotel Wien

4/10 – Matig

Pedro Correia

3 nachten verbleven in augustus 2023
Reactie van front office op 16 sep 2023
Dear guest,Thank you for your feedback.Best Regards,IntercityHotel Wien

10/10 – Uitstekend

Mira

4 nachten verbleven in augustus 2023
Reactie van front office op 16 sep 2023
Dear valued guest,It's fantastic to hear that you had a wonderful stay.Please do visit us again for another memorable stay.Best Regards,IntercityHotel Wien

10/10 – Uitstekend

Viviana

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ottimo hotel a ridosso del centro città, che dista poche centinaia di metri. Linea metro U3 a pochi metri e linea tram NR 60 a 100 metri che porta direttamente a Schönbrunn. Consiglio questo albergo
3 nachten verbleven in augustus 2023
Reactie van front office op 16 sep 2023
Gentile cliente,Siamo molto lieti di sapere che la posizione del nostro hotel ha risposto alle sue aspettative. È sempre un piacere sapere che i nostri ospiti possono approfittare della vicinanza al centro della città e dei mezzi di trasporto pubblico. La sua raccomandazione è molto apprezzata. Grazie mille per aver condiviso la sua esperienza con noi. Aspettiamo con ansia il suo prossimo soggiorno all'IntercityHotel Wien.

8/10 – Goed

Roland

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2023
Reactie van front office op 16 sep 2023
Dear guest,Thank you very much for sharing your experience with us. We look forward to your next stay at IntercityHotel Wien.Kind regards,IntercityHotel Wien