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Beoordelingen van Leonardo Hotel Vienna Hauptbahnhof

4 out of 5
Leonardo Hotel Vienna Hauptbahnhof
Gerhard-Bronner-Straße 5, Vienna, Vienna

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 562 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 340 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 66 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 16 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 17 van 1001 beoordelingen" "

9,2/10

Netheid

8,8/10

Personeel en service

8,6/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Herman

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prima hotel dicht bij het centraal station. Wel wat ver van het centrum
3 nachten verbleven in maart 2024
Reactie van Leonardo Team op 25 mrt 2024
Dear Herman,thank you for your good review. We are pleased to hear that you enjoyed your stay, especially our proximity to the train station.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

8/10 – Goed

Roger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is perfect situated for people travelling by train. Furthermore public transport to Vienna city is available in several minutes. Room and breakfast are more than ok
3 nachten verbleven in februari 2024
Reactie van Christoff Seibert op 15 feb 2024
Dear Guest,We are very pleased to hear that you appreciated the location of our hotel "Leonardo Vienna Hauptbahnhof" and its proximity to public transportation. It is important to us that our guests can enjoy their stay to the fullest. It is also nice to know that you were satisfied with our rooms and breakfast. It is our aim to create a pleasant and relaxing environment for our guests and it seems that we have achieved this during your visit.Thank you for taking the time to share your experience with us. We hope to welcome you back soon.Kind regardsChristoff SeibertGeneral Manager

10/10 – Uitstekend

Koen

1 nacht verbleven in januari 2024
Reactie van Leonardo Team op 23 jan 2024
Dear Koen,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 – Uitstekend

Maurits

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
a very comfortable hotel for its price and near Central Station en tramline D
4 nachten verbleven in augustus 2023
Reactie van Christoff Seibert op 30 aug 2023
Dear Maurits,we are very pleased to hear that you appreciate the comfort of our hotel and its convenient location near the main train station and the D streetcar line. We strive to provide our guests with a pleasant stay, and it is always encouraging to hear when we have achieved this goal.We hope to welcome you again soon at the Leonardo Vienna Hauptbahnhof.Best regards,Christoff SeibertGeneral Manager

10/10 – Uitstekend

Arie van der

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very close to the railwaystation and public transport.
3 nachten verbleven in juli 2023
Reactie van Christoff Seibert op 26 jul 2023
Dear Arie,thank you for taking the time to leave us this excellent review. We are happy to hear that our location near the train station and public transportation was a plus for your stay. We strive to provide our guests with a pleasant and comfortable experience and are glad you took the time to leave us your feedback. Thank you again and we hope you will choose Star Inn Hotel Wien Hauptbahnhof again for future stays!With kind regardsChristoff SeibertGeneral Manager

10/10 – Uitstekend

Jurgen

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Prima hotel. Gelegen pal naast Wenen hauptbahnhof; vanaf het vliegveld uitstekend bereikbaar met de trein. Tramhalte voor de deur voor transport naar het centrum. Verder goede kamer; ruim, modern, schoon. Goede WiFi en goed ontbijt. Op de dag van inchecken konden we al om 10.00 uur naar de kamer: dank voor de flexibiliteit!
3 nachten verbleven in mei 2023
Reactie van Christoff Seibert op 5 jun 2023
Dear Jurgen, thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. Thank you for the positive comments about the breakfast we serve, the comfort and size of our rooms, the WLAN and our location. We hope to see you again very soon. Sincerely, Christoff Seibert General Manager

8/10 – Goed

gijsbert

1 nacht verbleven in december 2021

10/10 – Uitstekend

Jeroen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mooi en betaalbaar hotel vlakbij het centraal station, vanwaar je naar vele bestemmingen binnen en buiten de stad kan reizen. Vriendelijk personeel, gezellige bar. Rijk ontbijtbuffet (kost wel extra).
1 nacht verbleven in januari 2019
Reactie van Your Star Inn Team op 29 jan 2019
Dear Star Inn Guest, dear Mr. Jeroen, thank you for sharing your wonderful experience at Star Inn Hotel Premium Wien Hauptbahnhof, by Quality. We are thrilled to read our convenient location and outstanding hospitality helped make your stay a memorable one. It was our pleasure hosting you, and we hope to be your first choice every time you visit Vienna. Sincerely, Your Star Inn Team

8/10 – Goed

Henricus, Rotterdam

Positief: Netheid, personeel en service en comfort kamer
Nieuw hotel bij Wien Hbf
Comfortabel en nieuw hotel naast centraal station Wenen. Goede prijs-/ kwaliteitsverhouding. Minpunt is dat WIFI nauwelijks functioneerde.
1 nacht verbleven in september 2018
Reactie van your Star Inn host team op 6 sep 2018
Dear Star Inn Guest, dear Henricus, thank you very much for your visit and your value to the hotel. It's great to know that everything was right for you and you had a good time by us. Specially we'd like to thank you the pretty words you wrote about our furnishing. Our location is a big plus point for us and appreciated by most guests. Sorry for the bad working wifi. ! We have checked it already. We are looking forward to welcome you at our hotel or at any one of our Star Inn Hotels in Europe again. Sincerely, your Star Inn host team

10/10 – Uitstekend

Alejandro

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Muy bueno, buen desayuno y ubicación muy conveniente, estación de trenes y metro casi a la par.
4 nachten verbleven in april 2024
Reactie van Leonardo Team op 30 apr 2024
Dear Alejandro,thank you for taking the time to share your experience with us. We greatly appreciate you mentioning that you enjoyed the proximity of the hotel to the train station and public transport, as well as that you found our breakfast selection to be generous. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

6/10 – Redelijk

Masaki

Zakenreiziger
Positief: Netheid, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
I heard snoring from the next room. This was my second time at the hotel and the first time the noise.
1 nacht verbleven in april 2024
Reactie van Leonardo Team op 29 apr 2024
Dear Masaki,thank you for taking the time to share your feedback.We regret to hear about your experience with noise coming from the adjacent room. It is important for us that all of our guests have a peaceful sleep and we are very sorry if this was not the case during your stay. Despite this inconvenience, we hope to welcome you back to our hotel soon.Best regards,Milica KrojsGuest Relation Agent

10/10 – Uitstekend

FAHIM, NEW HYDE PARK

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ok
2 nachten verbleven in april 2024
Reactie van Leonardo Team op 30 apr 2024
Dear Fahim,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

8/10 – Goed

Andreas Christian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hervorragende Lage, sowohl was die Verbindung zum Flughafen angeht als auch als Ausgangspunkt für Erkundungen. Zimmer für uns gewöhnungsbedürftig: Getrennte Toilette ist ja OK, aber das Badezimmer (Dusche, Waschbecken) ohne Tür. Die feuchte Luft nach dem Duschen steht im gesamten Zimmer, einzelne Silberfischchen inklusive.
5 nachten verbleven in april 2024
Reactie van Leonardo Team op 29 apr 2024
Lieber Andreas Christian,vielen Dank für Ihr ausgezeichnetes Feedback und dafür, dass Sie sich die Zeit genommen haben, uns von Ihrem Aufenthalt zu berichten. Es freut uns zu hören, dass Sie unsere Lage hervorragend finden und als idealer Ausgangspunkt für Ihre Erkundungen schätzen. In Bezug auf Ihre Anmerkungen zur Dusche, bedauern wir, dass dies nicht Ihren Erwartungen entsprochen hat. Die von Ihnen beschriebene Raumaufteilung ist in der Tat eine Besonderheit unserer Einrichtung, die wir in der Hoffnung eingeführt haben, dass unsere Gäste sie einzigartig und komfortabel finden.Wir bemühen uns stets, unseren Gästen ein komfortables Ambiente zu bieten, und wir hoffen, dass wir Sie bei Ihrem nächsten Aufenthalt bei uns vollständig überzeugen können. Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

10/10 – Uitstekend

Nazuma

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice and clean property and in an excellent location. All staff I encountered were really friendly and helpful
2 nachten verbleven in april 2024
Reactie van Leonardo Team op 29 apr 2024
Dear Nazuma,thank you for the excellent review of our hotel! We are delighted to hear that you enjoyed the convenient location of our hotel as well as the room to be clean.Your praise to our staff is very encouraging and motivates us to continue providing excellent service.We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very easy to get to from Main station so connections to all the main sights was easy enough. Recently re-furnushed so very modern contemporary style and feel to the room
2 nachten verbleven in april 2024
Reactie van Leonardo Team op 29 apr 2024
Dear David,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay, especially convenient location of our hotel and our modern room facilities.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

6/10 – Redelijk

Steven

I requested a room for 3 adults and we were placed in a handy cap room. Shower had clumps of hair on the tile floor and the floor was not clean. The sofa bed was uncomfortable and the supports at the foot kept collapsing. Coffee was not replenished nor were the used cups cleaned. Accommodations did not meet the standards advertised
2 nachten verbleven in april 2024
Reactie van Leonardo Team op 25 apr 2024
Dear Steven,thank you for taking the time to share your feedback.We are sorry to hear that you were not satisfied with some aspects of your stay. Cleanliness and comfort are pillars of our commitment to delivering a premium experience, and it appears we fell short in your case. This is not the impression we wish to leave our valued guests. Your comments are very important to us and we will use them to improve our services. We hope for another opportunity to exceed your expectations and show you the exceptional service that so many of our guests have come to know.Sincerely,Milica KrojsGuest Relation Agent

10/10 – Uitstekend

Luva

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Das zimmer war echt schön, die Lage in der Nähe vom Hauptbahnhof ist super, aber am meisten hat mich positiv überrascht, wie gut das W-Lan ist. Konnte Overwatch mit nem 33-40er ping im Hotelzimmer spielen, absulut Wahnsinn. Wenn ich das nächste mal wieder Wien besuche komme ich wieder :3
3 nachten verbleven in april 2024
Reactie van Leonardo Team op 23 apr 2024
Lieber Luva,vielen Dank für Ihr ausgezeichnetes Feedback und dafür, dass Sie sich die Zeit genommen haben, uns von Ihrem Aufenthalt zu berichten. Wir freuen uns, dass Sie unsere günstige Lage, die gut ausgestatteten Zimmer und die gute Internetverbindung zu schätzen wissen. Wir bemühen uns, unseren Gästen die bestmögliche Erfahrung zu bieten, wenn sie bei uns übernachten, und Ihre freundlichen Worte helfen uns, dieses Ziel zu erreichen. Nochmals vielen Dank für Ihr Feedback und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit besten Grüßen,Milica KrojsGuest Relation Agent

8/10 – Goed

Graham

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Leonardo Team op 23 apr 2024
Dear Graham,thank you for your good review. We are pleased to hear that you enjoyed your stay.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 – Uitstekend

Johanna

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wir hatten eine tolle Zeit! An der Rezeption wurden wir bei allen fragen top beraten.
2 nachten verbleven in april 2024
Reactie van Leonardo Team op 22 apr 2024
Liebe Johanna,vielen Dank für Ihr ausgezeichnetes Feedback und dafür, dass Sie sich die Zeit genommen haben, uns von Ihrem Aufenthalt zu berichten. Wir freuen uns sehr, dass Sie sich bei uns während Ihres Aufenthalts wohlgefühlt haben und geben Ihr Lob selbstverständlich gerne an unser Team weiter. Wir freuen uns, Sie schon bald wieder in unserem Haus begrüßen zu dürfen.Mit besten Grüßen,Milica KrojsGuest Relation Agent

6/10 – Redelijk

Ayako

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
I did not like the shower room and wash room, because there was no door and I felt very cold and uncomfortable.
6 nachten verbleven in april 2024
Reactie van Leonardo Team op 22 apr 2024
Dear Ayako,thank you for taking the time to share your feedback.We take note of your feedback regarding the bathroom layout. We appreciate your insights as they help us understand our guests' preferences better. We hope this did not impact your overall experience and that you enjoyed your time in our hotel.With kind regards,Milica KrojsGuest Relation Agent

8/10 – Goed

Sunha

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Christoff Seibert op 17 apr 2024
Dear Sunha,thank you for your good review. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regardsChristoff SeibertGeneral Manager

10/10 – Uitstekend

Alexandru, wien

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
In der Nähe von Bahnhof gute Lage 👍👍👍👍
2 nachten verbleven in april 2024
Reactie van Christoff Seibert op 16 apr 2024
Lieber Alexandru,vielen Dank für Ihr ausgezeichnetes Feedback und dafür, dass Sie sich die Zeit genommen haben, uns von Ihrem Aufenthalt zu berichten. Wir sind sehr erfreut, dass Sie der Aufenthalt in unserem Haus begeistert hat.Danke sehr für die positiven Bemerkungen….Wir bemühen uns ständig, unseren Gästen ein komfortables, hochwertiges Erlebnis zu bieten. Es ist schön zu hören, dass wir dies für Sie erreicht haben.Wir freuen uns, Sie schon bald wieder in unserem Haus begrüßen zu dürfen.Mit besten GrüßenChristoff SeibertHoteldirektor

10/10 – Uitstekend

mary

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really enjoyed our stay at this hotel. Good sized room & excellent choice at breakfast.Just across the road from the station.Everything was good.
3 nachten verbleven in april 2024
Reactie van Christoff Seibert op 15 apr 2024
Dear Mary,we are pleased to hear that you enjoyed your stay at our Hotel Leonardo Vienna Hauptbahnhof. We place great emphasis on comfort and quality, so we are delighted that you appreciated the size of the room and the extensive breakfast. The location directly opposite the station is also a big plus.We hope to welcome you again soon.Yours sincerely,Christoff SeibertHotel Manager

10/10 – Uitstekend

Gareth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean room, all furniture in good repair. Perfect for train station and underground, so links into city centre were very quick and easy!
3 nachten verbleven in april 2024
Reactie van Leonardo Team op 15 apr 2024
Dear Gareth,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay, especially our cleanliness and modern room facilities.It is also great to hear that you appreciate our location near the train station and the public transport.We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 – Uitstekend

Marifi

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We arrived late and left early but the stay was very pleasant
1 nacht verbleven in april 2024
Reactie van Christoff Seibert op 7 apr 2024
Dear Marifi,we are very pleased that despite your short stay you had a pleasant time with us at the Hotel Leonardo Vienna Hauptbahnhof. We hope that we will be able to welcome you again on your next trip and that you will then have the opportunity to take full advantage of our offer. Yours sincerely,Christoff SeibertGeneral Manager

10/10 – Uitstekend

Jaime

2 nachten verbleven in april 2024
Reactie van Leonardo Team op 25 apr 2024
Dear Jaime,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

8/10 – Goed

sang

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
모든 시설이 깨끗하게 정돈이 되였음 조식이 괜찬아요
2 nachten verbleven in maart 2024
Reactie van Christoff Seibert op 2 apr 2024
Dear Sang,thank you for your positive feedback. It is wonderful to hear that you enjoyed our clean facilities and good breakfast. We very much look forward to welcoming you back soon. Yours sincerely,Milica KrojsGuest Relation Agent

4/10 – Matig

IPEK

Reisde met een groep
Negatief: Voorzieningen
It was not good, because their shower place not comfortable, water goes to outside of shower place why it'is open. There is no sink in the toilet. Also we wanted to towels change, they didn't changed it and hang dirty one. Our friend made ill but they didn't call doctor.
Reactie van Christoff Seibert op 2 apr 2024
Dear IPEK,we are very sorry that your stay at our hotel did not meet your expectations. We are sorry that you experienced inconvenience with the shower and towels. We hope that this experience did not affect your impression of our commitment to the comfort and satisfaction of our guests. It would be our pleasure to welcome you back in the future to provide you with a more enjoyable stay.Yours sincerely,Christoff SeibertHotel Manager

10/10 – Uitstekend

Pamela

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pro - If you’re traveling from the main Hbf station you can’t go wrong with this hotel straight across the street in a safe neighborhood. Clean, looked new, modern, comfortable bed. Con - It’s nice that the toilet is in a separate room with closing door, but I didn’t like the lack of privacy in the shower room which has no door. Adding to the problem, there’s a mirror in the foyer opposite the shower that reflects the person showering. The hotel should consider that two people sharing a room with separate twin beds are possibly colleagues and are not desiring to watch each other shower. Perhaps in your twin-bedded rooms, you might move the mirror to the back of the WC door and/or consider installing a curtain or shower curtain that can be drawn across across the entrance to block the view. Overall, enjoyed the hotel.
1 nacht verbleven in maart 2024
Reactie van Christoff Seibert op 1 apr 2024
Dear Pamela,thank you for your detailed review and your constructive feedback. We are very pleased that you appreciate the cleanliness and modern facilities of our hotel as well as the convenient location at the main train station.We regret that the room layout did not meet your expectations. The room layout you described is indeed a special feature of our establishment, which we have introduced in the hope that our guests will find it unique and comfortable. We are pleased that you were satisfied overall and hope to welcome you back to our hotel soon.Yours sincerely,Christoff SeibertHotel Manager

10/10 – Uitstekend

Cristian Alejandro

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
El lugar es excelente
2 nachten verbleven in maart 2024
Reactie van Leonardo Team op 28 mrt 2024
Dear Cristian Alejandro,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

8/10 – Goed

Noelie

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was helpful, rooms were clean, the beds were quite comfortable, and the hotel is conveniently located! The soundproofing was the only downside, as the walls are thin.
2 nachten verbleven in maart 2024
Reactie van Leonardo Team op 26 mrt 2024
Dear Noeile,thank you for choosing Leonardo Hotel Vienna Hauptbahnhof and for sharing your experience. We are pleased to hear you found our location convenient and that our helpful staff, clean rooms, and comfortable beds enhanced your stay. However, we regret to learn of the soundproofing problem you had and we are very sorry for any inconvenience this may have caused you.We hope to have the honor of welcoming you back in the future, striving to make your next stay even better.Best regards,Milica KrojsGuest Relation Agent

8/10 – Goed

Martina

Reisde met partner
Positief: Voorzieningen
Check-in: freundlich und schnell Zimmer: ordentlich und sauber, einziger Meckerpunkt: benutzte Gläser wurden nicht weggeräumt (sammelten sich während des Aufenthaltes auf dem Tisch an) Bar: ansprechend und einladend für einen Absacker. Umgebung: gute Anbindung zu den Öffis. Fazit: alles in allem ein angenehmer Aufenthalt, den wir wieder wählen würden.
3 nachten verbleven in maart 2024
Reactie van Leonardo Team op 25 mrt 2024
Liebe Martina,vielen Dank für Ihre positive Bewertung und Ihr Feedback. Es freut uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben und unseren Service sowie die Lage des Hotels schätzen. Ihre Anmerkung bezüglich der Gläser haben wir zur Kenntnis genommen und bedauern etwaige Unannehmlichkeiten. Wir freuen uns darauf, Sie bei Ihrem nächsten Aufenthalt wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

8/10 – Goed

Luke

4 nachten verbleven in maart 2024
Reactie van Leonardo Team op 12 apr 2024
Dear Luke,thank you for your good review. We are pleased to hear that you enjoyed your stay.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 – Uitstekend

Markus, Innsbruck

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
👍
1 nacht verbleven in maart 2024
Reactie van Leonardo Team op 21 mrt 2024
Lieber Markus,vielen Dank für Ihr ausgezeichnetes Feedback und dafür, dass Sie sich die Zeit genommen haben, uns von Ihrem Aufenthalt zu berichten. Wir sind sehr erfreut, dass Sie der Aufenthalt in unserem Haus begeistert hat.Wir bemühen uns ständig, unseren Gästen ein komfortables, hochwertiges Erlebnis zu bieten. Es ist schön zu hören, dass wir dies für Sie erreicht haben. Wir freuen uns, Sie schon bald wieder in unserem Haus begrüßen zu dürfen.Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

8/10 – Goed

Ed

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stayed in this hotel for 2 nights March 2024. The hotel was convent to the main train station, old town Vienna, dining and shopping. It is a modern hotel with all the convinces you would expect. Room was large by European standards, bed was comfortable and loved the rain shower in the bathroom. Breakfast had lots of hot and cold options and food was delicious. I enjoyed my stay and would definitely stay here again.
2 nachten verbleven in maart 2024
Reactie van Christoff Seibert op 19 mrt 2024
Dear Ed,thank you very much for your positive review. We are very pleased that you appreciate the location of our hotel and the facilities in our rooms. It is wonderful to hear that you enjoyed our breakfast offer and had an overall pleasant stay with us. We look forward to welcoming you again on your next visit to Vienna.Yours sincerely,Christoff SeibertHotel Manager

10/10 – Uitstekend

Roger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel a couple of minutes walk from Vienna main railway station. Plenty of eating options close by. The area around the hotel has been regenerated with new builds. Will stay here again when I next visit.
3 nachten verbleven in maart 2024
Reactie van Leonardo Team op 13 mrt 2024
Dear Roger,thank you for taking the time to share your experience at Leonardo Hotel Vienna Hauptbahnhof. We are pleased to know that you found our location convenient, and that you enjoyed the variety of dining options nearby. Your comments about the regenerated area around our hotel are also appreciated. We strive to provide our guests with memorable experiences, and we are delighted that you plan to stay with us again on your next visit to Vienna.With warm regards,Milica KrojsGuest Relation Agent

8/10 – Goed

Johann

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Für einen Wienbesuch die beste Lage.
4 nachten verbleven in maart 2024
Reactie van Leonardo Team op 12 mrt 2024
Lieber Johann,vielen Dank für Ihre gute Bewertung. Es freut uns zu hören, dass Ihnen Ihr Aufenthalt gefallen hat und Sie die günstige Lage unseres Hotels genossen haben.Wir bemühen uns ständig, unseren Gästen ein komfortables, hochwertiges Erlebnis zu bieten. Es ist schön zu hören, dass wir dies für Sie erreicht haben. Wir freuen uns, Sie schon bald wieder in unserem Haus begrüßen zu dürfen.Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

10/10 – Uitstekend

Bozena

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Train station across the road can take you to an airport.
1 nacht verbleven in januari 2024
Reactie van Leonardo Team op 11 mrt 2024
Dear Bozena,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay, especially the convenient location of our hotel.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 – Uitstekend

Andrew

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a GREAT hotel for it's price. It is located right next to the Vienna train station, which is extremely helpful if you're traveling around Europe by rail. The staff are extremely nice and friendly. The only downside I would say is that it isn't right in the center of old town, but it is right by tram and metro stations, so its easy to get to the heart of the city.
3 nachten verbleven in maart 2024
Reactie van Leonardo Team op 11 mrt 2024
Dear Andrew,thank you for sharing your experience. We are delighted that you found our hotel to be great value for your stay. It's wonderful to hear that our location next to the Vienna train station was convenient for your travels.Your kind words about our staff are greatly appreciated. We strive to provide our guests with friendly and efficient service, and we're thrilled to hear we succeeded during your stay.We're glad that the accessibility of the tram and metro stations was beneficial for you. While we may not be in the old town center, we're pleased that the transportation options made it easy for you to reach the heart of the city.We look forward to welcoming you back to Leonardo Hotel Vienna Hauptbahnhof in the future.With warm regards,Milica KrojsGuest Relation Agent

8/10 – Goed

Tamara

Positief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Leonardo Team op 12 mrt 2024
Liebe Tamara,vielen Dank für Ihre gute Bewertung. Es freut uns zu hören, dass Ihnen Ihr Aufenthalt gefallen hat. Wir bemühen uns ständig, unseren Gästen ein komfortables, hochwertiges Erlebnis zu bieten. Es ist schön zu hören, dass wir dies für Sie erreicht haben. Wir freuen uns, Sie schon bald wieder in unserem Haus begrüßen zu dürfen.Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

8/10 – Goed

Ingrid, LInz

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ideal für Bahnreisende
1 nacht verbleven in maart 2024
Reactie van Leonardo Team op 11 mrt 2024
Liebe Ingrid,vielen Dank für Ihre gute Bewertung. Es freut uns zu hören, dass Ihnen Ihr Aufenthalt gefallen hat.Es ist auch schön zu hören, dass unsere zentrale Lage in der Nähe des Hauptbahnhofs für Sie vorteilhaft war. Wir bemühen uns ständig, unseren Gästen ein komfortables, hochwertiges Erlebnis zu bieten. Es ist schön zu hören, dass wir dies für Sie erreicht haben. Wir freuen uns, Sie schon bald wieder in unserem Haus begrüßen zu dürfen.Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

10/10 – Uitstekend

Jonas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2024
Reactie van Leonardo Team op 11 mrt 2024
Lieber Jonas,vielen Dank für Ihr ausgezeichnetes Feedback und dafür, dass Sie sich die Zeit genommen haben, uns von Ihrem Aufenthalt zu berichten. Wir sind sehr erfreut, dass Sie der Aufenthalt in unserem Haus begeistert hat.Wir bemühen uns ständig, unseren Gästen ein komfortables, hochwertiges Erlebnis zu bieten. Es ist schön zu hören, dass wir dies für Sie erreicht haben. Wir freuen uns, Sie schon bald wieder in unserem Haus begrüßen zu dürfen.Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

8/10 – Goed

Dave

3 nachten verbleven in maart 2024
Reactie van Leonardo Team op 28 mrt 2024
Lieber Dave,vielen Dank für Ihre gute Bewertung. Es freut uns zu hören, dass Ihnen Ihr Aufenthalt gefallen hat. Wir bemühen uns ständig, unseren Gästen ein komfortables, hochwertiges Erlebnis zu bieten. Es ist schön zu hören, dass wir dies für Sie erreicht haben. Wir freuen uns, Sie schon bald wieder in unserem Haus begrüßen zu dürfen.Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

10/10 – Uitstekend

ATSUKO

1 nacht verbleven in maart 2024
Reactie van Leonardo Team op 25 mrt 2024
Dear Atsuko,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 – Uitstekend

TOMOKO

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
とてもよい滞在になりました
1 nacht verbleven in februari 2024
Reactie van Christoff Seibert op 4 mrt 2024
Dear Tomoko,thank you very much for your excellent review. We are delighted to hear that you had an excellent stay with us. We always strive to provide a first class experience for our guests and it is pleasing to see that we were able to achieve this for you. We look forward to welcoming you back soon.Yours sincerely,Christoff SeibertHotel Manager

10/10 – Uitstekend

soheil

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to transportation. Clean, great service and breakfast
1 nacht verbleven in februari 2024
Reactie van Christoff Seibert op 4 mrt 2024
Dear Soheil,thank you very much for your excellent review. We are delighted to hear that you had an excellent stay with us. We always strive to provide a first class experience for our guests and it is pleasing to see that we were able to achieve this for you. We look forward to welcoming you back soon.Yours sincerely,Christoff SeibertHotel Manager

8/10 – Goed

Marzella

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Leonardo Team op 6 mrt 2024
Liebe Marzella,vielen Dank für Ihre gute Bewertung. Es freut uns zu hören, dass Ihnen Ihr Aufenthalt gefallen hat. Wir bemühen uns ständig, unseren Gästen ein komfortables, hochwertiges Erlebnis zu bieten. Es ist schön zu hören, dass wir dies für Sie erreicht haben. Wir freuen uns, Sie schon bald wieder in unserem Haus begrüßen zu dürfen.Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

6/10 – Redelijk

SAYAKA

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
立地が最高です。 プラハから新幹線のようなものでウィーンに来ましたが、駅からホテルの外観が見えるため、道に迷わずつけました。 駅からホテルまでの間に、夜23時まで営業しているコンビニがあり、パンやお惣菜も売っているので、お水を買ったり色々便利でした。 帰りは空港までのバスを利用したのですが、そのコンビニのほぼ前から出ているので、荷物を持ちながら歩く時間が少なくすみとても便利です。 ただ、部屋の掃除が2日目してもらえず、バスタオルなどをもらうのが大変でした。 お掃除係の方が忘れちゃったのかなぁ、とホテルの方は笑いながら言っていましたが、忘れられるとちょっと辛いです。 部屋にケトルはありませんが、フロントに言えばすぐに貸してくれます。
3 nachten verbleven in februari 2024
Reactie van Leonardo Team op 25 feb 2024
Dear Sayaka,thank you for taking the time to share your feedback.We are truly glad to hear that our prime location greatly added to the convenience of your stay. It's wonderful that the proximity to the station and the convenience store was helpful to you. We have also taken note of your comments regarding room cleaning and will use this feedback to improve our service in this area.We are committed to improving our services and your feedback will certainly remind us to pay attention to these details. With warm regards,Milica KrojsGuest Relation Agent

8/10 – Goed

David

Positief: Netheid, personeel en service
Great location in terms of public transit - building very 'plain jane' - unique room ĺayout but designer screwed up with shower stall as water goes all over bathroom floor.
4 nachten verbleven in februari 2024
Reactie van Leonardo Team op 23 feb 2024
Dear David,thank you for staying with us and for taking the time to leave us your feedback.It's wonderful to hear that our location was convenient for your travels. Your remark about the shower stall is taken into account. We always strive to provide an ideal stay for our guests and your input helps us understand where we can improve.We hope to have the opportunity to serve you again in the future and provide you with a more satisfying experience.Best regards,Milica KrojsGuest Relation Agent

10/10 – Uitstekend

Oscar

1 nacht verbleven in februari 2024
Reactie van Leonardo Team op 20 mrt 2024
Dear Oscar,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent