Cocktail bar

Beoordelingen van The Social Hub Vienna

4 out of 5
The Social Hub Vienna
Nordbahnstrasse 47, Vienna

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 129 van 255 beoordelingen" "
Gastenscore: 8 - Goed. 83 van 255 beoordelingen" "
Gastenscore: 6 - Redelijk. 30 van 255 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 255 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 255 beoordelingen" "

8,6/10

Netheid

8,8/10

Personeel en service

8,6/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Martine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Only spend one night! Overall good for a short stay
1 nacht verbleven in april 2024

10/10 – Uitstekend

Victoriano

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
El hotel está muy bien, es muy moderno y tiene bastantes actividades billar, futbolín, ping pong muchas mesas y zonas de trabajo... La zona no cuents con muchos restaurantes y la primera noche nos costó bastante cenar sobre las 23. La limpieza de las habitaciones es algo mejorable había polvo en algunas zonas.
2 nachten verbleven in april 2024
Reactie van Daniel Prägant General Manager op 20 apr 2024
Dear Victoriano, Thank you for taking the time to review your stay.We are delighted that you had an awesome stay. We have taken note of your comments regarding our housekeeping and will address them immediately. We value our guest's opinions and would like to thank you for sharing your suggestions. Thank you for your kind mention of our teams friendly service.We are looking forward to welcoming you again. All the best!Daniel PrägantGeneral ManagerThe Social Hub Vienna

10/10 – Uitstekend

Khara E, mooresville

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Even those the entire hotel was brutally hot, because there was an issue switching over the air conditioning… I would absolutely stay at this hotel again! The vibes were immaculate. The staff was incredibly friendly and sweet. The maintenance team even came by room to room to see what they could do to make us comfortable and to verbally explain to all of us what was going on with the air-conditioning. It was something totally out of their control, but the staff handled it as if they created the problem. Breakfast is a little bit overpriced for the buffet that is there but it was also super easy to find other food. All in all, it was a super cute and fun hotel
2 nachten verbleven in april 2024
Reactie van Daniel Prägant General Manager The Social Hub Vi op 12 apr 2024
Dear Guest, Thank you for taking the time to share your review.We're thrilled to hear you'd stay with us again despite the aircon hiccup – that's the spirit! It's great that our maintenance crew could bring a breeze of clarity to the situation. We're all about keeping things chill, even when the heat is on. We appreciate your feedback on the breakfast pricing; we always aim to provide a variety of hearty options for a great start to the day. Remember, our central location is perfect for culinary explorations too!We hope to welcome you back in the future. Best wishes,Daniel PrägantGeneral ManagerThe Social Hub Vienna

6/10 – Redelijk

Annette

Reisde met familie
Positief: Voorzieningen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Frühstücksbüffet war ausgezeichnet! Es gab alles, für jeden Geschmack üppige Auswahl. Das Frühstück hat vielen, das nicht so toll war, wieder ausgeglichen
3 nachten verbleven in maart 2024
Reactie van Daniel Prägant General Manager The Social Hub Vi op 2 apr 2024
Dear Annette,We would like to thank you for this review about your experience in our hotel.It’s great to read that you enjoyed our breakfast buffet. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about aspects of the room that need updating. Please do not hesitate to bring any issues or concerns you may have to our attention, so that we may take the necessary action.We look forward to welcoming you back on a future trip.Best regards,Daniel PrägantGeneral ManagerThe Social Hub Vienna

6/10 – Redelijk

Diana

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Daniel Prägant General Manager The Social Hub Vi op 2 apr 2024
Dear Diana,Thank you for taking the time to review your stay with us.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We look forward to welcoming you back in the future. Best wishes,Daniel PrägantGeneral ManagerThe Social Hub Vienna

10/10 – Uitstekend

Amy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is located steps away from Praterstern, which was super convenient not only for getting around the city but also to the airport (a better and less busy option than downtown, too!). Even though it's a bit outside of Innere Stadt / the old town, it was still walkable in approx. 20 mins, and reachable in a few minutes by Vienna's metro (again, Praterstern is just down the street). Our room was nicely decorated and spacious enough for our stay. A bit more storage space would have been helpful given the sink took up quite some room and isn't usable for storage. A completely separate bathroom would have been nice, as it's a bit chilly to get out of the shower and then just be in the main room (also, I traveled with my partner - but if you're traveling with a friend and get such a room... hope you're both very comfortable with each other, haha!). No noise issues. The staff were super friendly and helpful, and the common spaces were fun.
Reactie van Daniel Prägant General Manager op 21 mrt 2024
Dear Amy, We appreciate receiving your opinion concerning your recent stay.We're thrilled to hear the location by Praterstern made your city explorations and airport journeys a breeze. It's great that the room's design and size hit the mark for you. We hear you on the storage space and bathroom setup – we'll keep this in mind as we strive to improve our guests' experiences. Thanks for the kind words about our team and the common spaces; we love it when our guests enjoy the vibrant atmosphere we've created!We look forward to seeing you again in the future. Kindest regards,Daniel PrägantGeneral ManagerThe Social Hub Vienna

10/10 – Uitstekend

Rachel

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
cool decor
2 nachten verbleven in februari 2024
Reactie van Daniel Prägant General Manager The Social Hub Vi op 7 mrt 2024
Dear Rachel,Thank you for sharing your opinion of your stay with us.We are delighted that you had a great stay with us, and we are pleased to hear that you appreciated our hotel's design concept.Furthermore, your kind words about our team are much appreciated.We look forward to welcoming you back on future visits. Kindest regards,Daniel PrägantGeneral ManagerThe Social Hub Vienna

8/10 – Goed

Christian

1 nacht verbleven in februari 2024
Reactie van Daniel Prägant General Manager op 21 mrt 2024
Dear Christian, Thank you very much for this kind review of your recent stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to see you again in the future.Kind regards,Daniel PrägantGeneral ManagerThe Social Hub Vienna

10/10 – Uitstekend

Ryan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel, brilliant location, close to transport and good breakfast options. Could not fault it. Would stay again.
3 nachten verbleven in februari 2024
Reactie van Daniel Prägant General Manager The Social Hub Vi op 21 feb 2024
Dear Ryan, Thank you very much for this kind review of your recent stay.We're thrilled you loved our prime spot near transport hubs and the tasty breakfast spread. It's great to hear that we'll be seeing you again.It would be an absolute pleasure to welcome you again in the future. Best regards,Daniel PrägantGeneral ManagerThe Social Hub Vienna

10/10 – Uitstekend

Fernando

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
tiene muchas amenidades y lugares para recreación
2 nachten verbleven in januari 2024
Reactie van Daniel Prägant General Manager The Social Hub Vi op 13 feb 2024
Dear Fernando,Thank you for such a positive review of your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again. Best wishes,Daniel PrägantGeneral ManagerThe Social Hub Vienna

6/10 – Redelijk

Arianna

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Negatief: Personeel en service
Design cool, Servizio inesistente
L’hotel è molto divertente e con un design accattivante. La posizione è comoda, vicino alla metro. I punti positivi finiscono qui. Il servizio è completamente inesistente, è tutto self service. Check in con computer, check out con una ragazza che non ci ha chiesto come fosse andato il soggiorno ma ci ha solo detto che dovevamo pagare là tasse di soggiorno. Abbiamo lasciato le valigie in custodia per la giornata, quando siamo tornati ci è stato detto “prendetele voi, controlliamo poi il codice dopo”. In camera c’erano ragnatele sulle lampade. Siamo stati due notti, il sevizio di pulizie non ha MAI rifatto la nostra camera. Hanno bussato intorno alle ore 9, abbiamo chiesto di passare dopo 10 minuti perché eravamo quasi pronti a uscire. Quando siamo tornati alle 18, la camera ancora non era stata fatta. L’abbiamo segnatalo sulla mail di feedback che ci ha inviato l’hotel, ma nessuno ha preso provvedimenti. Abbiamo tenuto le stesse salviette per tutto il soggiorno. A questo punto tanto vale stare in un appartamento.
2 nachten verbleven in december 2023
Reactie van Daniel Prägant General Manager The Social Hub Vi op 8 feb 2024
Dear Arianna, We would like to thank you for taking the time to leave this review about your recent visit.We are glad that you enjoyed our convenient location. However, we regret to read that our team's service fell short of your expectations. Please do let us know at the time if there are any issues or concerns as we always wish to find an immediate solution.Please note that this information has been passed on to the relevant departments to be addressed. We hope that you will accept our sincere apologies for any inconvenience and we value your feedback which assists us in continuously improving our services.We look forward to welcoming you back in the future.Kind regards,Daniel PrägantGeneral ManagerThe Social Hub Vienna

8/10 – Goed

alessandro

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Marjolein Musters General Manager The Social Hub op 2 jan 2024
Dear Alessandro,Thank you very much for this kind review.We are delighted to hear that our hotel met your expectations and that your stay with us was a comfortable one. This will encourage the team to continue upholding our high standards.We look forward to welcoming you back on a future occasion. Best wishes,Marjolein MustersGeneral ManagerThe Social Hub Vienna

10/10 – Uitstekend

KEOUNG SOO

2 nachten verbleven in december 2023
Reactie van Marjolein Musters General Manager The Social Hub op 28 dec 2023
Sehr geehrter Keoung,vielen Dank für Ihren positiven Kommentar!Mit Wohlgefallen haben wir gelesen, dass es Ihnen bei uns gut gefallen hat und dass Sie einen rundum schönen Aufenthalt hatten.Wir freuen uns schon auf Ihren nächsten Besuch.Mit freundlichen Grüßen,Marjolein MustersGeneral ManagerThe Social Hub Vienna

8/10 – Goed

Ulrike

Positief: Personeel en service
4 nachten verbleven in december 2023
Reactie van Marjolein Musters General Manager The Social Hub op 14 dec 2023
Sehr geehrte Ulrike,vielen Dank für den sehr positiven Erfahrungsbericht zu unserem Hotel!Wir freuen uns sehr, dass Sie mit Ihrem Aufenthalt bei uns und unserem Service zufrieden waren.Hoffentlich können wir Sie auch in der Zukunft wieder bei uns begrüßen.Freundliche Grüße,Marjolein MustersGeneral ManagerThe Social Hub Vienna

8/10 – Goed

ALEJANDRO

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cumplidor y conveniente
Bastante conveniente por el precio. Cumple lo que promete.
2 nachten verbleven in november 2023
Reactie van Marjolein Musters General Manager The Social Hub op 6 dec 2023
Apreciado Alejandro, Nos ha encantado que nos haya elegido como su alojamiento ideal y nos alegra que se lleve tan buen recuerdo de su experiencia en nuestro establecimiento.Nos alegra saber que encontraste una buena relación calidad-precio durante tu estancia y que cumplimos con tus expectativas. ¡Eso es música para nuestros oídos!Reciba un cordial saludo,Marjolein MustersGeneral ManagerThe Social Hub Vienna

10/10 – Uitstekend

Aratrika

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Marjolein Musters General Manager The Social Hub op 20 dec 2023
Sehr geehrter Gast,vielen Dank für Ihre positive Bewertung!Mit Wohlgefallen haben wir gelesen, dass es Ihnen bei uns gut gefallen hat und Sie einen rundum schönen Aufenthalt hatten.Wir hoffen, Sie bald wieder empfangen zu dürfen. Bis zum nächsten Mal!Marjolein MustersGeneral ManagerThe Social Hub Vienna

8/10 – Goed

Libor

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
November in TSH
TSH does not deny that the original name was The Student Hotel. The rooms are very simply furnished, which can be surprising. The air conditioning is controlled very ecologically, so take an extra hoodie🙂 The lights are digitally controlled, so it takes some thinking to understand how it really works💡 Self check-in requires an ID which I couldn't find in the documents from Hotels.com, but the staff was very helpful,so it was OK.
3 nachten verbleven in november 2023
Reactie van Marjolein Musters General Manager The Social Hub op 20 dec 2023
Dear Sir,Thank you for sharing your experience with us.It's great to hear that our team was there to assist you when you needed a helping hand with check-in. Our rooms do have a signature simple yet functional design which is part of our unique charm, and we're glad you noticed our eco-friendly approach with our air conditioning, however, each room has a panel where they can control the temperature of the room. We understand that our modern digital amenities can be a bit of a puzzle, and we're always here to help demystify them for you.We hope to welcome you back in the future. Best wishes,Marjolein MustersGeneral ManagerThe Social Hub Vienna

10/10 – Uitstekend

frankshukuru

1 nacht verbleven in november 2023
Reactie van Marjolein Musters General Manager The Social Hub op 20 dec 2023
Sehr geehrter Frank,vielen Dank für die Bewertung unseres Hotels.Mit Wohlgefallen haben wir gelesen, dass es Ihnen bei uns gut gefallen hat und dass Sie einen rundum schönen Aufenthalt hatten.Wir würden uns sehr freuen, Sie in Zukunft wieder bei uns als Gast begrüßen zu dürfen!Mit besten Grüßen,Marjolein MustersGeneral ManagerThe Social Hub Vienna

10/10 – Uitstekend

Alex

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Marjolein Musters General Manager The Social Hub op 14 dec 2023
Sehr geehrter Alex,vielen Dank für Ihren positiven Kommentar!Über Ihr positives Feedback freuen wir uns sehr! Ihre Zufriedenheit ist für uns, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung.Wir freuen uns schon auf Ihren nächsten Besuch.Mit freundlichen Grüßen,Marjolein MustersGeneral ManagerThe Social Hub Vienna

10/10 – Uitstekend

Arina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved the hotel and the atmosphere there. It has everything one might need, very well located, close enough to the U and S stations, from which you could go anywhere in Vienna. The street is big and busy, but it was very quiet in the room. Very clean, very delicious tea options in the room. Also enjoyed breakfast buffet - has a lot of food for any taste. The staff was extremely friendly, supportive and professional
2 nachten verbleven in november 2023
Reactie van Marjolein Musters General Manager The Social Hub op 20 dec 2023
Dear Arina,Thank you for taking the time to leave your review.It's great to hear that our location served you well for your Vienna adventures and that you found your room to be a quiet haven amidst the city buzz. We're also thrilled that our cleanliness and breakfast spread hit the spot for you. Our team is always on their toes to make sure everyone feels supported, so it's awesome to know we hit the mark for you.We look forward to welcoming you again. Best regards,Marjolein MustersGeneral ManagerThe Social Hub Vienna

6/10 – Redelijk

Verena

2 nachten verbleven in november 2023
Reactie van Marjolein Musters General Manager The Social Hub op 20 dec 2023
Sehr geehrte Verena,wir bedanken uns ganz herzlich für Ihren Kommentar.Wir bedauern zu lesen, dass Sie Ihren Aufenthalt bei uns nicht vollständig geniessen konnten und wir möchten uns für eventuelle Unannehmlichkeiten entschuldigen.Falls Sie eines Tages noch einmal einen Aufenthalt in Wien planen, sind Sie in unserem Hotel wieder sehr herzlich willkommen!Marjolein MustersGeneral ManagerThe Social Hub Vienna

8/10 – Goed

James

Zakenreiziger
Positief: Personeel en service, comfort kamer
2 nachten verbleven in november 2023
Reactie van Marjolein Musters General Manager The Social Hub op 16 nov 2023
Dear James,Thank you for such a positive review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.It would be a pleasure to welcome you back on a future occasion. Best wishes,Marjolein MustersGeneral ManagerThe Social Hub Vienna

10/10 – Uitstekend

Milan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Definitely recommend
We stayed for my Mums 65th birthday and the staff made sure it was one to Rememeber. On check in they gave us free tokens for a hot drink to be used at the restaurant. When I went to use 2 of them on the birthday morning, the kitchen staff gave another 2 free so all 4 of us could enjoy togehrer. Also they brought out a really big cake for my Mum. At night when we were playing cards, they put muffins, fruit and fresh orange juice on the table with a special birthday message for my mum. I cannot fault the hotel. Thank you for a great stay!
3 nachten verbleven in november 2023
Reactie van Marjolein Musters General Manager The Social Hub op 15 nov 2023
Dear Milan,Thank you for taking the time to share your opinion with us.We're thrilled to hear that our staff's thoughtful gestures added sparkle to your celebration. It's great that the complimentary hot drinks and the surprise birthday treats made your stay memorable. Our team loves going the extra mile to make special occasions even more special.We look forward to welcoming you back. Best wishes,Marjolein MustersGeneral ManagerThe Social Hub Vienna

10/10 – Uitstekend

Teresia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in oktober 2023
Reactie van Marjolein Musters General Manager The Social Hub op 2 nov 2023
Dear Teresia,Thank you for sharing your opinion of your stay with us.We are pleased that we were able to meet your expectations.We look forward to welcoming you back. Best wishes,Marjolein MustersGeneral ManagerThe Social Hub Vienna

8/10 – Goed

Karl-Heinz

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2023
Reactie van Marjolein Musters General Manager The Social Hub op 31 okt 2023
Dear Karl-Heinz,Thank you for your positive review, we appreciate it.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you for another pleasant stay. Best wishes,Marjolein MustersGeneral ManagerThe Social Hub Vienna

10/10 – Uitstekend

M

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Shiny Happy Hotel!
Cool, bright and happy place with one of the most comfortable beds I’ve ever slept in! (And I travel a LOT!) thank you TSH!
1 nacht verbleven in oktober 2023
Reactie van Marjolein Musters General Manager The Social Hub op 25 okt 2023
Dear Guest,We would like to thank you for this positive review of your experience in our hotel.We're thrilled to hear that our vibrant atmosphere and comfy beds made your stay a memorable one. It's always great to know that we're keeping our well-traveled guests happy and well-rested!We all look forward to seeing you again in the future. Best regards,Marjolein MustersGeneral ManagerThe Social Hub Vienna

8/10 – Goed

Rafal

2 nachten verbleven in oktober 2023
Reactie van Marjolein Musters General Manager The Social Hub op 23 okt 2023
Dear Rafal,Thank you for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back. Best wishes,Marjolein MustersGeneral ManagerThe Social Hub Vienna

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2023
Reactie van Marjolein Musters General Manager The Social Hub op 23 okt 2023
尊敬的宾客,您好!感谢您对我们酒店的信赖与选择!我们非常高兴为您的旅途增添愉快的回忆!期待您的再次光临,祝您生活愉快!Marjolein MustersGeneral ManagerThe Social Hub Vienna

8/10 – Goed

Roderick

1 nacht verbleven in oktober 2023
Reactie van Marjolein Musters General Manager The Social Hub op 7 nov 2023
Dear Roderick,Thank you for your kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again in the future.Best wishes,Marjolein MustersGeneral ManagerThe Social Hub Vienna

4/10 – Matig

DANIEL

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Disappointing
We have stayed in Social Hubs before, so we were disappointed in the standard of this one. We felt it was tired and not well looked after. Social Hub markets itself on being for everyone, however as young professionals this Social Hub felt like we were stepping into a university halls of residence - not a hotel. In our room and in the common areas there was lots of dust and grime, clearly it had not been cleaned or the clean had been rushed and not done properly. There was also an outside space with our room which was full or weeds and litter, not the nicest thing to wake up to in the morning. The bed was also not comfortable and the shower pressure was weak. Love the idea and vibe of social hub, however this particular one has not been well maintained and I won't be returning.
3 nachten verbleven in oktober 2023
Reactie van Marjolein Musters General Manager The Social Hub op 17 okt 2023
Dear Daniel,Thank you for sharing your review.We're sorry to hear that your stay didn't meet your expectations, especially since you've enjoyed Social Hubs before. Our hotel opened in 2020 and we're constantly working on maintaining its vibrant atmosphere. We apologize for the cleanliness issues you encountered in your room and the common areas; we'll definitely address this with our housekeeping team to ensure a better experience for future guests. Regarding the bed comfort and shower pressure, we appreciate your feedback and will look into possible improvements. Our goal is to create a welcoming environment for all our guests, and we're sorry if it felt more like a university residence during your stay.We hope you will consider staying with us again in the future. Best regards,Marjolein MustersGeneral ManagerThe Social Hub Vienna

10/10 – Uitstekend

Ernest

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location and easy to get to from subway U1 then tram 5 or 0 which stops right out front. Fun, friendly and trendy. Great breakfast. Laundry available. Breakfast on weekends is at 08:00 not 07:00 as posted which created an inconvenience for us with an early morning tour departure :( Overall good value and happy we stayed there. Great for young people but seniors or those with kids fit in too. Thanks
4 nachten verbleven in oktober 2023
Reactie van Marjolein Musters General Manager op 31 okt 2023
Dear Ernest,Thank you for your kind review.We're thrilled to hear that you enjoyed our location, trendy atmosphere, and delicious breakfast. We apologize for the confusion regarding the weekend breakfast hours, and we'll make sure to double-check our posted times to avoid any future inconvenience. It's great to know that our hotel was a good fit for you and that you found it to be of good value.We hope we have the opportunity of seeing you again in the future.Kind regards,Marjolein MustersGeneral ManagerThe Social Hub Vienna

6/10 – Redelijk

Aziz

Negatief: Comfort kamer
Hayal kırıklığı yaşadık, gençlere daha uygun
Odalarda buzdolabı olmaması hayal kırıklığı yarattı.Halbuki odada buzdolabı koyabilmek için yeterli alan var.october fest nedeniyle çok fazla checkin yapılıyordu, eşimin rahatsızlığını ve aşırı yorgun olduğumuzu belirtmemize rağmen, kalabalığı bahane göstererek, odanın temizliğinin bitmediğini söyleyerek, bizi checkin için 2 saat beklettiler.gençler için aktiviteler çoktu, daha çok gençler tercih edebilir.
3 nachten verbleven in oktober 2023
Reactie van Marjolein Musters General Manager The Social Hub op 10 okt 2023
Değerli Seçkin Bey,Bırakmış olduğunuz yorum için teşekkür ederiz.Öncelikle buzdolabı konusundaki görüşünüzü anladığımızı belirtmek isteriz. Odalarımızda buzdolabı bulunmamaktadır, ancak resepsiyonda eşyalarınızı muhafaza etmek için bir buzdolabı sunuyoruz. Check-in sırasında yaşadığınız rahatsızlıktan dolayı da üzgünüz, yoğun dönemlerde bazen beklemeler yaşanabiliyor. Gelecekte daha iyi bir deneyim yaşamanızı umuyoruz. Ayrıca, otelimizin gençlere yönelik aktiviteler sunmasından memnuniyet duyuyoruz ve her yaştan misafirimize hitap etmeye çalıştığımızı belirtmek isteriz.Hizmet kalitemiz ve konforlu konaklama imkanlarımız nedeniyle ileride tekrar otelimizi tercih ettiğinizi görmeyi dileriz.Saygılarımızla,Marjolein MustersGeneral ManagerThe Social Hub Vienna

8/10 – Goed

Jan, Hamburg

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Marjolein Musters General Manager op 2 okt 2023
Sehr geehrter Gast,herzlichen Dank für Ihre Bewertung.Es tut uns leid, dass du während deines Aufenthalts bei uns negative Erfahrungen gemacht hast. Wir möchten uns für die Unannehmlichkeiten entschuldigen und werden unser Bestes tun, um die Situation zu verbessern. Wir schätzen dein positives Feedback bezüglich unserer Zimmer und des Designs und freuen uns, dass du die Atmosphäre bei uns genießen konntest. Wir hoffen, dass du uns in Zukunft noch einmal besuchst und wir dir dann ein rundum zufriedenstellendes Erlebnis bieten können.Freundliche Grüße und bis zum nächsten Mal.Marjolein MustersGeneral ManagerThe Social Hub Vienna

6/10 – Redelijk

Driton

Positief: Staat van de accommodatie en faciliteiten
8 nachten verbleven in september 2023
Reactie van Marjolein Musters General Manager op 18 sep 2023
Dear Driton,Thank you for your kind feedback.We are pleased that we were able to meet your expectations.We look forward to welcoming you for another pleasant stay. Best wishes,Marjolein MustersGeneral ManagerThe Social Hub Vienna

6/10 – Redelijk

Philip

Zimmer an sich schön geräumig und modern eingerichtet. Das Hotel ist zugleich auch ein Studentenwohnheim, also ziemlich viel los dort. Personal spricht kein deutsch, auf jeden Fall das was ich abbekommen habe. Meine Check In Zeit war 15:00 Uhr jedoch musste ich über eine Stunde warten, bis ich dann endlich mal auf mein Zimmer konnte. Also sehr schlechte Organisation, gerade sehr enttäuschend, wenn man sowieso schon einen langen Anreisetag gehabt hat.
1 nacht verbleven in september 2023
Reactie van Marjolein Musters General Manager op 15 sep 2023
Sehr geehrter Philip,vielen Dank, dass Sie sich die Zeit für ein Feedback zu unserem Hotel genommen haben.Es freut uns zu hören, dass dir das geräumige und moderne Zimmer gefallen hat. Wir entschuldigen uns für die Wartezeit beim Check-in und bedauern, dass dies deinen Anreisetag beeinträchtigt hat. Wir werden unser Bestes tun, um unsere Organisation in dieser Hinsicht zu verbessern. Bezüglich der Sprache möchten wir darauf hinweisen, dass unser Personal mehrsprachig ist und wir uns bemühen, auch deutschsprachige Mitarbeiter zur Verfügung zu haben.Hoffentlich besuchen Sie uns auch in der Zukunft wieder, wir freuen uns schon auf Sie.Freundliche Grüße,Marjolein MustersGeneral ManagerThe Social Hub Vienna

10/10 – Uitstekend

alessandra

Positief: Netheid
3 nachten verbleven in september 2023
Reactie van Marjolein Musters General Manager op 11 sep 2023
Gentile Alessandra,Grazie per aver recensito il nostro hotel.Siamo molto felici di sapere che la sua permanenza nel nostro albergo sia stata in generale molto positiva. Lavoriamo quotidianamente per poter garantire a ciascun ospite un'esperienza di soggiorno piacevole e rilassante e le sue parole, oltre ad essere una grande gratificazione, ci incoraggiano a proseguire su questa strada.Speriamo di avere presto il piacere di ospitarla di nuovo presso il The Social Hub Vienna. Nel frattempo, le porgiamo i nostri cordiali saluti.Marjolein MustersGeneral ManagerThe Social Hub Vienna

10/10 – Uitstekend

Peter

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van General Manager The Social Hub Vienna op 4 sep 2023
Lieber Peter,vielen Dank, dass Sie sich die Zeit genommen haben, unser Hotel zu bewerten!Es freut uns sehr, dass dir unser Design und die Atmosphäre gefallen haben. Wir legen großen Wert darauf, dass unsere Gäste sich in unseren Räumlichkeiten wohlfühlen und schöne Erinnerungen mit nach Hause nehmen können. Bezüglich der Klimaanlage möchten wir darauf hinweisen, dass sie individuell in jedem Zimmer gesteuert werden kann. Um die gewünschte Temperatur einzustellen, müssen die Fenster geschlossen sein und der 'Think Green'-Knopf gedrückt werden. Wir entschuldigen uns, falls dies während deines Aufenthalts nicht klar kommuniziert wurde. Solltest du in Zukunft erneut bei uns übernachten, zögere bitte nicht, unser Rezeptionsteam zu kontaktieren, falls du Hilfe benötigst.Hoffentlich hatten Sie noch eine gute Heimreise und besuchen uns auch in der Zukunft wieder.Freundliche Grüße und alles Gute,Marjolein MustersGeneral ManagerThe Social Hub Vienna

8/10 – Goed

Anna

Reisde met een groep
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Netheid
Room: could be cleaner, dust on bed lamps, while daily morning cleaning floors in bathroom are not cleaned, towels dont smell at all so you dont have a sence they are clean; Breakfast: food great, TOP, but staff could be more hospitable, they all are very seriousbin face, they dont smile, except miss. Kathrine on 20.08.2023. wen we meet her for first time and she had all needed for hospitality. Reception: great service and great english spraking, compliments.
3 nachten verbleven in augustus 2023
Reactie van Marjolein Musters General Manager op 21 aug 2023
Dear Anna,We appreciate that you took the time to share your experience with us.We're thrilled to hear that you enjoyed our breakfast and found our reception team to be helpful and fluent in English. We'll be sure to pass on your compliments to Kathrine! However, we're sorry to hear about the cleanliness issues in your room. We take pride in maintaining a high standard of cleanliness and will address this with our housekeeping team. As for the hospitality of our breakfast staff, we appreciate your feedback and will work on creating a more welcoming atmosphere.We hope to see you again in the future. Kind regards,Marjolein MustersGeneral ManagerThe Social Hub Vienna

6/10 – Redelijk

Gennady

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in augustus 2023
Reactie van Marjolein Musters General Manager op 22 aug 2023
Dear Gennady,Thank you for taking the time to share your review.We are delighted that you enjoyed your stay with us and appreciated the high standards we uphold. We have taken note of your comment and will take it into consideration.We appreciate your valuable input and hope to welcome you back for a more comfortable stay in the future.Marjolein MustersGeneral ManagerThe Social Hub Vienna

8/10 – Goed

Zeljko

4 nachten verbleven in juli 2023
Reactie van Marjolein Musters General Manager op 4 sep 2023
Dear Željko,Thank you for this kind review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back in the future.Best wishes,Marjolein MustersGeneral ManagerThe Social Hub Vienna

10/10 – Uitstekend

Thomas, Muenchen

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Leider ist Deutsch wohl nicht die Hauptsprache, aber Englisch funktioniert hervorragend. Die Zimmer sind voll in Ordnung, wenn auch eher dunkel gehalten. Die großzügigen Angebote rund um die Unterlunft, wie gratis Tischtennis, Kickde oder Kaffee laden regelrecht zum verweilen im Sozial Hub ein. Desweiteren kann man hier sehe gut neue Kontakte knüpfen, wenn man das möchte. Mein Fazit, sehr empfehlenswert und Preis-Leistung sehr gut.
4 nachten verbleven in augustus 2023
Reactie van Marjolein Musters General Manager op 16 aug 2023
Lieber Thomas,vielen Dank dafür, dass Sie sich die Zeit genommen haben, uns Ihren Kommentar zu hinterlassen!Es freut uns sehr, dass du mit unserem Service zufrieden warst und die vielen Angebote wie Tischtennis, Kicker und Kaffee in unserem Sozial Hub genossen hast. Unser Ziel ist es, eine entspannte und freundliche Atmosphäre zu schaffen, in der unsere Gäste neue Kontakte knüpfen können. Wir entschuldigen uns, wenn Deutsch nicht immer die Hauptsprache war, aber wir sind froh, dass du mit Englisch gut zurechtgekommen bist. Bezüglich der Zimmerbeleuchtung nehmen wir dein Feedback zur Kenntnis und werden es bei zukünftigen Verbesserungen berücksichtigen.Hoffentlich sehen wir uns auch in der Zukunft wieder bei uns.Freundliche Grüße und alles Gute,Marjolein MustersGeneral ManagerThe Social Hub Vienna

8/10 – Goed

Ulrike

Reisde met partner
Es konnte kaum jemand deutsch sprechen und sie hatten ein Problem mit der Frühstücksorganisation, ansonsten sehr stylisch und jugendlich
4 nachten verbleven in augustus 2023
Reactie van Marjolein Musters General Manager op 16 aug 2023
Sehr geehrte Ulrike,vielen Dank für die Rezension zu unserem Hotel.Es tut uns leid, dass du Schwierigkeiten hattest, jemanden zu finden, der Deutsch spricht. Wir bemühen uns, ein vielfältiges und mehrsprachiges Team zu haben, um unseren Gästen bestmöglich zu helfen. Bezüglich des Frühstücks bedauern wir, dass es zu organisatorischen Problemen gekommen ist. Wir werden dies intern besprechen und nach Möglichkeiten suchen, unseren Service in diesem Bereich zu verbessern.Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen und verbleiben mit einem freundlichen Gruß.Marjolein MustersGeneral ManagerThe Social Hub Vienna

10/10 – Uitstekend

Shahar

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice touch with coffee machines in the room. Could be nice to have a mini fridge in the room.
4 nachten verbleven in augustus 2023
Reactie van Marjolein Musters General Manager op 16 aug 2023
Dear Shahar,Thank you for taking the time to share this review of your stay.We're glad you enjoyed the coffee machines in the room. As for the mini fridge, we understand that it could be a nice addition. However, we do offer rooms with a kitchenette that includes a fridge. For guests staying in rooms without a kitchenette, we also provide the option to store items in our fridge at the reception. We hope this helps for your future stays!We look forward to seeing you again on a future occasion. Best regards,Marjolein MustersGeneral ManagerThe Social Hub Vienna

10/10 – Uitstekend

nachi

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really cool place to stay in! Unfortunately they don't have the option of twin beds.
1 nacht verbleven in augustus 2023
Reactie van Marjolein Musters General Manager op 5 sep 2023
Dear Guest. Thank you for taking the time to share your experience with us.We're thrilled to hear that you enjoyed our cool atmosphere and design. We're sorry for not having twin beds available, but we hope our other room options provided a comfortable stay for you.It would be a pleasure to have you return.Best wishes,Marjolein MustersGeneral ManagerThe Social Hub Vienna

6/10 – Redelijk

Gary

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not for older folks!
The hotel is for young people. The check in and use of cards for elevator, doors etc was very stressful. Too much computer and IT stuff. Luckily the young msn at the desk I eventually found was great. Plus at breakfast it was hard to find a seat, no muesli, and the croissants were long gone.
3 nachten verbleven in augustus 2023
Reactie van Marjolein Musters General Manager op 5 sep 2023
Dear Gary, Thank you for your review.We're glad to hear that our staff member was able to assist you during your stay. Our hotel is indeed designed with a modern and vibrant atmosphere, and we understand that the technology might be a bit overwhelming for some guests. We're always here to help if you need any assistance! We apologize for the inconvenience you faced during breakfast. We'll make sure to address the seating issue and restocking of items like muesli and croissants to ensure a better experience for all our guests.We hope to welcome you again in the future. All the best.Marjolein MustersGeneral ManagerThe Social Hub Vienna

8/10 – Goed

Sandra

Reisde met familie
Positief: Personeel en service, voorzieningen
Colorful interior and friendly young people!!!
3 nachten verbleven in juli 2023
Reactie van Marjolein Musters General Manager op 5 sep 2023
Dear Sandra,We really appreciate your feedback.We're thrilled to hear that you enjoyed our vibrant atmosphere and friendly staff. Our signature design is meant to make our spaces Instagrammable and full of personality, so it's great to know that it caught your eye!We hope to have the opportunity to welcome you back for an even better stay in the future. Best regards.Marjolein MustersGeneral ManagerThe Social Hub Vienna

10/10 – Uitstekend

Johannes

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Uns hat die dunkle Einrichtung gestört, alles schwarz oder dunkelblau, da musste man am Tag Licht anmachen!!! Mit Taschenlampe die Schränke absuchen! Vielleicht ist das aber unserem Alter zuzusprechen! Dennoch ein sehr empfehlenswertes Haus!
3 nachten verbleven in augustus 2023
Reactie van Marjolein Musters General Manager op 5 sep 2023
Lieber Johannes,vielen Dank für Ihr nettes Feedback zu unserem Hotel.Es tut uns leid, dass dir die dunkle Einrichtung nicht zugesagt hat. Unser Design soll eine lebendige Atmosphäre schaffen, aber wir verstehen, dass es nicht jedermanns Geschmack trifft. Zum Glück sind unsere Zimmer mit individuell steuerbarer Klimaanlage ausgestattet, sodass du die Helligkeit nach deinen Wünschen anpassen kannst. Wir hoffen, dass du trotzdem eine gute Zeit bei uns hattest und freuen uns, dass du unser Haus weiterempfehlen würdest.Hoffentlich sehen wir uns auch in der Zukunft wieder bei uns.Freundliche Grüße und alles Gute,Marjolein MustersGeneral ManagerThe Social Hub Vienna

10/10 – Uitstekend

Ella

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2023
Reactie van Marjolein Musters General Manager op 5 sep 2023
Arvoisa vieraamme EllaKiitos arviostanne.Hienoa kuulla, että vierailunne hotellissamme on ollut onnistunut. Loistavaa, että saitte hyvää palvelua ja koitte hotellimme erittäin hyväksi.Toivottavasti näemme teidät pian uudestaan vieraanamme. Parhain terveisin,Marjolein MustersGeneral ManagerThe Social Hub Vienna

10/10 – Uitstekend

JONGWOO

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Marjolein Musters General Manager The Social Hub op 4 aug 2023
게스트 여러분,시간을 내어 리뷰를 작성해 주셔서 감사합니다.지내시는 동안 저희 호텔에 대해 전체적으로 만족하신 것 같아 다행입니다. 그중에서도, 객실 상태와 서비스에 대해 좋게 평가해주신 점 감사합니다. 다른 불편함 없이 편안히 머물다 가셨다니 저희도 기쁘네요. 부디 저희 호텔에서 머무시는 동안 빈에서 편안한 여행 되셨길 바랍니다.다시 찾아뵙게 되어 기쁘게 생각합니다. 다시 한번 감사드립니다,Marjolein MustersGeneral ManagerThe Social Hub Vienna

8/10 – Goed

Ing. Stefan

1 nacht verbleven in juli 2023
Reactie van Marjolein Musters General Manager op 5 sep 2023
Sehr geehrte Ing,vielen Dank für die freundliche Bewertung unseres Hotels.Mit Wohlgefallen haben wir gelesen, dass es Ihnen bei uns gut gefallen hat und dass Sie einen rundum schönen Aufenthalt hatten.Gern würden wir Sie auch in Zukunft wieder bei uns begrüßen!Marjolein MustersGeneral ManagerThe Social Hub Vienna