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Beoordelingen van Villa Porta all'Arco

3 out of 5
Villa Porta all'Arco
Via Mazzini 2, Volterra, PI

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 60 van 124 beoordelingen" "
Gastenscore: 8 - Goed. 48 van 124 beoordelingen" "
Gastenscore: 6 - Redelijk. 11 van 124 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 124 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 124 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

7,2/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Gijsbertus

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfecte locatie, net buiten de toegangspoort van de binnenstad. Alles op loopafstand. Gratis prive parkeren mogelijk. Let wel op dat het ontbijt geheel vegan is (dus geen melk, geen boter, geen kaas, alleen plantaardige yoghurt etc.)
1 nacht verbleven in mei 2023
Reactie van Maria Rosaria, receptionist op 20 jul 2023
Thank you very much for your feedback!The plant based breakfast could be considered as an opportunity to taste a different kind of cooking that some guests are not used to: maybe some of them could be surprised about!

10/10 – Uitstekend

Rene, Nederland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel
Prima kleinschalig hotel met eigen (gratis) parkeergelegenheid. Mooie villa. Aardig personeel, helaas spreekt meneer geen woord engels (dat heeft zijn charme maar in sommige gevallen toch wel een handicap) De mevrouw die in en uit vliegt spreekt een beetje engels. Hotel ligt op loopafstand van het centrum ( let wel: je loopt een stuk langs een drukke weg zonder voetpad en daarna even een klim de berg op) Ontbijt redelijk, geen overdaad. Ruime kamer met ruime badkamer. Kortom een prima verblijf plaats

10/10 – Uitstekend

Giovanni

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The owner is special and is very fond of Volterra's history
1 nacht verbleven in april 2024

10/10 – Uitstekend

Cinzia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tutto curato nel dettaglio. Ritorneremo.
1 nacht verbleven in maart 2024

8/10 – Goed

Deborah

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Charming villa just outside the Etruscan gate to Volterra with lovely views to the west. Rooms are large and comfortable. Garden area where breakfast is served needs a bit of work but was pleasant enough.
2 nachten verbleven in september 2023

8/10 – Goed

Stefano

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location was good, the room on the street side can be quite noisy until late at night, the only thing missing were tea coffee facilities in the room and tissue. Apart those few things the room was good, spacious and clean.
3 nachten verbleven in september 2023
Reactie van Maria Rosaria, receptionist op 15 sep 2023
Thank you for your precious feedback!

6/10 – Redelijk

Carl

Reisde met familie
Positief: Netheid, personeel en service
We stayed for one night. The room was fine but very basic. The fridge did not work, the lights flickered all of the time. They went out of their way to help us with parking. The breakfast was served in a little garden which was pleasant and the food was good. The hotel is vegan so only soy or almond milk for the coffee which we did not care for.
1 nacht verbleven in juli 2023
Reactie van Maria Rosaria, receptionist op 11 sep 2023
Thank you for your helpful feedback

8/10 – Goed

Adriano

Reisde met familie
Positief: Netheid
Basic comfort in a traditional Tuscany villa
Location is very nice: it's an old villa with period furnishings. Basic comfort overall: no a/c in the room, only fan. Parking is limited, but there's a free parking in 100 mt.
1 nacht verbleven in augustus 2023
Reactie van Maria Rosaria, receptionist op 23 aug 2023
Salve Adriano, grazie per la tua recensione.Questo è stato il primo dopo diversi anni di chiusura della Villa, un'avventura che abbiamo deciso di intraprendere consapevoli del fatto che molto altro andrà ancora fatto per migliorarla.Ci fa piacere, in ogni caso, che abbia colto il carattere e l'atmosfera della struttura.

10/10 – Uitstekend

Nilceia

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Villa davvero fantastica!!! Per non parlare di tutto il dintorno, situata appena al di sotto del centro storico, dove si può raggiungere 5 min a piede. La colazione buonissima, tutti prodotti tipici e fatti da loro. Poi c’è Maria Rosaria, la ragazza che ci ha accolti, davvero disponibilissima e cordiale… da tornare assolutamente! Ve la consiglio!!! 😍😍😍
1 nacht verbleven in augustus 2023
Reactie van Maria Rosaria, receptionist op 21 aug 2023
Grazie infinite Nilceia, è stato un vero piacere conoscervi! Alla prossima!!

6/10 – Redelijk

Enrique

Positief: Netheid, staat van de accommodatie en faciliteiten
Acceso tardío, incomodo y pesado
No se puede acceder hasta las 15,30. Primero hay que ir a un retaurante del centro para que te den las normas para entrar en la villa que esta en las afueras. Teniendo en cuenta las dificultades de Volterra para llegar con coche, es incomodísimo y pesado acceder a pie al centro.
1 nacht verbleven in augustus 2023
Reactie van Maria Rosaria, receptionist op 19 aug 2023
We are honestly sorry about the difficult check-in: maybe infos we sent weren't understandable enough, that's why you came to central reception before instead of after entering the room. We should have sent codes to open safety boxes with keys inside in time for your arrival, although we did not know estimated time of arrival.Your review helps us improve our communication, thank you very much!

10/10 – Uitstekend

Dag

1 nacht verbleven in augustus 2023
Reactie van Maria Rosaria, receptionist op 13 aug 2023
Thank you very much!

8/10 – Goed

Heather

1 nacht verbleven in juli 2023
Reactie van Maria Rosaria, receptionist op 11 sep 2023
Thank you very much!

10/10 – Uitstekend

Iryna

1 nacht verbleven in juli 2023
Reactie van Maria Rosaria, receptionist op 2 aug 2023
Thank you very much for your feedback!

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023
Reactie van Maria Rosaria, receptionist op 31 jul 2023
Thank you for your feedback: a pleasure meeting you!

10/10 – Uitstekend

stuart

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely property very well maintained, gracious hosts.
2 nachten verbleven in mei 2023
Reactie van Maria Rosaria, receptionist op 7 jul 2023
Thank you very much!

10/10 – Uitstekend

Therese

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Jättefint hotell med fantastisk utsikt! Kort, men brant, promenad till stadskärnan. Vi kommer definitivt tillbaka.
3 nachten verbleven in oktober 2020

8/10 – Goed

Edoardo

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2020

6/10 – Redelijk

JOSEMAR

Positief: Netheid
Negatief: Personeel en service
Ao chegarmos não havia ninguém na recepção, havia um aviso para telefonar que alguém viria. Estávamos sem telefone ou internet. Nossa sorte é que havia uma pessoa trabalhando em uma obra lá dentro que nos fez a gentileza de ligar. Fomos informados que o café da manhã seria em um bar no centro da cidade, próximo mas a muitos metros de escadas e rampas. Esse foi o ponto por, não havia uma clara explicação, comemos um sanduíche e café e fomos embora. Não indico, alterar do quarto ser grande e equipado. Também o chão é de posso frio
1 nacht verbleven in januari 2020

8/10 – Goed

romano

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Capodanno in Toscana
Hotel ai piedi delle mura di Volterra, villa decò, stanze ampie, silenziosa, colazione con tanto dolce manca però un tostapane per farsi un toast. Esperienza comunque positiva positiva.
3 nachten verbleven in december 2019

10/10 – Uitstekend

ELAINE

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2019

4/10 – Matig

Geverifieerde reiziger

Reisde met partner
Negatief: Personeel en service
My partner and I stayed for 3 nights, Thur-Sun, last week. This is definitely more of a B&B than a hotel and from our experience, 3 stars is rather generous. On arrival at 3:30pm the hotel was closed and we had to call staff to check in. We waited nearly 30mins. The room we were given was on the ground floor right by the entrance (no.24). It was clean, but rather dark and dingy. There were only 4 clothes hangers provided. The road was also quite noisy. The hotel is just a 5 min walk to the old town, which was excellent and there are plenty of places to eat. Although, you have to walk along the edge of a busy road and I would be wary if you have children. We also returned to the hotel at 10pm in complete darkness, which felt rather strange. In the mornings we were woken by people talking outside our room by the entrance and smoking by our window. Breakfast was fine, but rather basic. As the hotel began to fill for the weekend, parking became problematic, by Saturday we had to park a 10/15min walk down the steep hillside at a local supermarket. On Sunday, we were told to check out by 9am, however at 8:30 reception was still closed. We had to call staff back to the hotel again and had to wait over 20 minutes. It was rather stressful, as we had a flight to catch. So overall not a particularly relaxing stay at this hotel, but it was cheaper than other accommodation in the area. Volterra is an exceptionally beautiful town though and we enjoyed the area very much.
3 nachten verbleven in oktober 2019

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service
My partner and I stayed for 3 nights. On arrival the hotel was closed and we had to call staff to check in. They said 10 minutes it was 25. Not too much of an issue, as it was a nice sunny day while we waited, but we had a long journey and were tired and hungry, so not ideal. The room we were given was on the ground floor right by the entrance. It was clean, but very dark and dingy. The road was also quite noisy. We were hoping for a room more similar to those photographed. The hotel is just a 5 min walk to the old town
3 nachten verbleven in oktober 2019

6/10 – Redelijk

Mami

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2019

10/10 – Uitstekend

Bob, Baxter, MN

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to we’re we were going. Free parking and gave us discount at a restaurant in town for dinner. Was cozy more b&b than hotel.
1 nacht verbleven in september 2019

10/10 – Uitstekend

Pietro

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top für Volterra
Gratis Parkplatz, sehr saubere Zimmer und ein gutes Frühstück. Ideal um Volterra und die Umgebung zu erkunden. Volterra ist noch nicht so überlaufen wie San Gimignano. Die Nacht war erholsam und ruhig. Das Hotel ist eine alte italienische Villa mit kleinem Garten. Zur Altstadt ist es ein kleiner Spaziergang
1 nacht verbleven in september 2019

8/10 – Goed

Antonia

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in augustus 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
È in ottima posizione, appena fuori le mura, per chi vuol visitare Volterra. Siamo stato bene.
1 nacht verbleven in augustus 2019

10/10 – Uitstekend

Rosa Inês

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Um lugar com vista privilegiada.
Gostamos muito! Local aconchegante, confortável, de fácil acesso ao centro de Volterra, atendentes muito gentis! Café da manhã muito bom! Toalhas de banho e lençóis de toque macio e cheiroso!! O acesso ao nosso quarto tinha escadas, mas levaram as nossas malas.
3 nachten verbleven in juli 2019

10/10 – Uitstekend

Keith

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
the hotel was fab staff very helpful
1 nacht verbleven in juli 2019

10/10 – Uitstekend

Stefan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful charming place
Beautiful place in a charming and very classic italian villa, cosy rooms and a nice patio. Excellent service from everyone, they helped us out with many things. Also just a very short walk from Volterra city centre. Absolutely recommend!
2 nachten verbleven in juli 2019

8/10 – Goed

Andrew

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Would visit again
The location is better than indicated as although just outside the wall it is only 5 minutes from main square. The building is more of a large house than hotel which was fine for us. The reception is only staffed on checkout and checkin, to checkin had to wait 30 minutes in the heat and make several phone calls. The staff were friendly especially the breakfast staff and served very good coffee, on the downside breakfast day one expectable but more fruit on second day, room was cleaned each day. Would visit again especially if arriving by car although a car is not necessary as there is parking.
2 nachten verbleven in juli 2019

10/10 – Uitstekend

Brittany

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cosy Tuscan style house, 2 minutes to the old town
Family run business that also have a restaurant in the old town. The 10 procent discount we received as hotel guests for eating there was a only a bonus as the food and service here were phenomenal! If you eat here don't forget to try the wild boar! Located in an old Tuscan style house with garden patio just below the main arch to the old Town. There are some stairs up to the gate but they are farely easy to climb, not steep, low steps. Breakfast was very fresh, different assortments of cold cuts and bread with new baked pastries. Guests can eat their breakfast outside in their cosy garden. I'd definitely stay here again.
1 nacht verbleven in juli 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wir konnten leider zwei gebuchte Zimmer nicht beziehen, da das Hotel offensichtlich nicht mehr geöffnet hat. Das Grundstück ungepflegt, von Expedia keine Information und aus Italien schwer erreichbar ...
1 nacht verbleven in april 2019
Reactie van Hotel Villa Porta All'Arco Reception op 30 mei 2019
Liebe Karin Matthes, wir entschuldigen uns für die aufgetretenen Probleme. Leider war unsere Einrichtung aufgrund von Managementproblemen geschlossen und der alte Besitzer hat uns nicht vor seiner Ankunft gewarnt. Erst in den letzten Tagen wurde mir Ihre Buchung bekannt und ich entschuldige mich für die entstandenen Unannehmlichkeiten. In der Hoffnung, Sie bald wieder in unserem Hotel zu sehen, entschuldige ich mich. Beste Grüße Hotel Villa Porta All'Arco

4/10 – Matig

D, Montréal

Nous avons réservé cet hotel au mois d’août a notre arrivé le 16 octobre notre chambre n’était pas disponible on nous a redirigé dans un autre hotel sans wifi dans la chambre la tv ne fonctionnait pas
1 nacht verbleven in oktober 2018

10/10 – Uitstekend

Jorge Enrique

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Una villa de la Toscana
1 nacht verbleven in oktober 2018

10/10 – Uitstekend

SH, Canada

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The staff was friendly and helpful! Our room over liooked the garden which was very peaceful and quite.
1 nacht verbleven in september 2018

8/10 – Goed

Janine, Australia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Boutique hotel very close to old town
We only had 1 night in Volterra but found the hotel very good. Parking on site was a plus and it couldn’t have been closer to the old town. Just a short uphill walk to the town Gates. We had to leave early the next day so staff arranged early breakfast. Nice outdoor area for afternoon drinks.
1 nacht verbleven in september 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2018

10/10 – Uitstekend

michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in juli 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel
Good location, right outside the town, short walk to the stairs. Room with a full and a twin. Twin was uncomfortable, like a pull out couch.
1 nacht verbleven in juni 2018

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
Zentrumnahes schönes kleines Hotel.
Wir wurden nett empfangen. Das Haus ist charmant, hinten auf dem kleinen Hof kann man im Grünen sitzen. Die Räume sind hoch, haben große Fenster und sind freundlich eingerichtet. Das Hotel liegt an einer viel befahrenen Strasse, daher ist es etwas laut. Die Parkplätze am Haus sind zu empfehlen, einige Steigungen sind zu bewältigen. Das Frühstück war ausreichend, Sauberkeit und Service OK.
3 nachten verbleven in juni 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice views and close to the town
2 nachten verbleven in mei 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Awesome
Rocco is awesome! Seriously, he's awesome! Perfect location for Volterra. Great views.

10/10 – Uitstekend

Claudio, Lognes

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
L'hôtel est à 500 m en contrebas d'une entrée de Volterra. Pour se rendre en ville, soit monter par un escalier, excellent exercice, soit aller en voiture mais il faudra trouver une place dans un des parkings extérieurs. Une fois acceptée cette limitation, la ville, le site, les environs (le Balze) sont très agréables. L'absence de voitures en ville fait un bien fou! A méditer.
3 nachten verbleven in april 2018

10/10 – Uitstekend

Pasquale

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Consiglio a chi va a Volterra di recarsi da Rocco : hotel villa porta alla"arco.trovate cortesia , servizio , e cordialità' .Il prezzo e" imbattibile .

10/10 – Uitstekend

Linda, London

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice family run hotel
Close to the centre of town. Clean large rooms and friendly staff, especially Rocco. Breakfast was good. Will definitely use again.
2 nachten verbleven in april 2018

10/10 – Uitstekend

Charlie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Problem solved
The small inn is fine. The service is excellent. We had a problem that was not their responsibility: a lemon of a rental car. The manager stepped in and deftly arranged for a tow truck, a free ride to Pisa and two options for a new rental. We left the car with him. You’d think we were regular guests, not one-night tourists.
1 nacht verbleven in april 2018

8/10 – Goed

LUIZ

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Marsha, Seattle, WA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful views!
While the hotel is away from Florence, an easy bus ride takes you to the downtown area. The hotel was comfortable and the staff was friendly. The breakfast was amazing. Views of Florence were beautiful. Would definitly stay there again.
1 nacht verbleven in april 2018