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Beoordelingen van Knights Inn Wabash

2 out of 5
Knights Inn Wabash
1950 S Wabash St, Wabash, IN

Beoordelingen

6,0
Gastenscore: 10 - Uitstekend. 31 van 297 beoordelingen" "
Gastenscore: 8 - Goed. 70 van 297 beoordelingen" "
Gastenscore: 6 - Redelijk. 97 van 297 beoordelingen" "
Gastenscore: 4 - Matig. 57 van 297 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 42 van 297 beoordelingen" "

6,4/10

Netheid

7,0/10

Personeel en service

5,0/10

Voorzieningen

5,6/10

Staat van de accommodatie en faciliteiten

5,4/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Jackie

Negatief: Voorzieningen
Checking took 15 min because he couldn’t find my reservation. Room was fairly clean except for cobwebs on bathroom vent and baseboards and wallpaper were loose and discolored. No coffeemaker or even a cup to drink water. Toiletries were small soap bar and shampoo. No one was at desk to check out and return key deposit. Had to wait for someone to show up.
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Cecilia

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
it was the worst place ever 1st rooms were dirty oldused wash closhes in the bathroom then got new rooms and found a roach in the bathroom
1 nacht verbleven in april 2024
Reactie van Management op 22 apr 2024
Dear Cecilia, I want to personally apologize for the subpar experience you had during your stay with us. It is very important that our guests are comfortable and feel like they are at their home away from home. We will be taking all of your comments and addressing them effectively. Looking forward to seeing you back again.Thanks,Management

4/10 – Matig

June

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Location was convenient but the room was not equipped with necessities like blankets, cups, an extra roll of toilet paper, no coffee anywhere. Staff was nice but not available to bring items missing and didn't think a cup for water was necessary since they didn't have coffee.
1 nacht verbleven in april 2024
Reactie van Management op 22 apr 2024
Dear June,My apologies for all the inconveniences. We are working to improve the problems areas detected in your stay and will ensure that they are improved to the best. Despite your disappointment, we hope you will consider us again. You can be assured of a pleasant stay.Thanks,Management

6/10 – Redelijk

Erin

Negatief: Personeel en service, voorzieningen
It was the one affordable place within a 100 mile radius to stay during the total eclipse madness. I just needed a bed, so it was fine, but it may have been the zaniest, slowest motel check in experience of my life. The poor desk clerk was not prepared to handle so many people and kept making humorous mistakes like not being able to find a customer's reservation because he misread the guy's middle name as his last name when looking at his driver's license.
1 nacht verbleven in april 2024
Reactie van Management op 22 apr 2024
Dear Erin,My apologies for all the inconveniences. We are working to improve the problems areas detected in your stay and will ensure that they are improved to the best. Despite your disappointment, we hope you will consider us again. You can be assured of a pleasant stay.Thanks,Management

6/10 – Redelijk

Carrie

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I understand the building is under new ownership. My husband and I frequently travel to the area and always stay at this facility. The rooms are decent but definitely need upgrades and remodeling. We hope to see good things and a restaurant added in the future.
2 nachten verbleven in februari 2024
Reactie van Management op 23 mrt 2024
Dear James,Thank you for taking the time to share your feedback with us. I sincerely apologize for the cleanliness issues you experienced with the blanket during your recent stay at BlissPoint Inn Northwest Indianapolis. This is certainly not the standard of cleanliness we strive to maintain at our establishment.Please be assured that I have addressed your concerns with our housekeeping team to ensure that such oversights do not occur in the future. Your comfort and satisfaction are of utmost importance to us, and we will take the necessary steps to prevent a similar situation from happening again.I hope that you will consider giving us another opportunity to provide you with a more seamless and enjoyable stay in the future. If you have any further feedback or would like to discuss your experience in more detail, please feel free to reach out to me directly.Thank you for bringing this to our attention, and we appreciate your understanding.Warm regards,Ashish PatelGeneral ManagerBlissPoint Inn Northwest Indianapolis

8/10 – Goed

Christina Lynn

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Needs some updating on the sign suggest better lighting
1 nacht verbleven in februari 2024
Reactie van Management op 24 feb 2024
Dear Lynn,Thank you for the stay and the generous appreciation. Our staff always goes that extra mile to ensure guest satisfaction. We are privileged to have guests like you. Looking forward to welcoming you again.Thanks,Management

2/10 – Ontzettend slecht

Phillip

Zakenreiziger
Bad
1 nacht verbleven in februari 2024
Reactie van Management op 12 feb 2024
Dear Phillip,I want to personally apologize for the subpar experience you had during your stay with us. It is very important that our guests are comfortable and feel like they are at their home away from home. We will be taking all of your comments and addressing them effectively. Looking forward to seeing you back again.Thanks,Management

4/10 – Matig

Andrew

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van General Manager op 17 dec 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 – Ontzettend slecht

Doss

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I don't usually complain about cheap hotel rooms but this was by far the worst place I have ever stayed. The first room had trash under the bed including an empty pill bottle and dirty socks. The sink steadily dripped water on the carpet and there was hair on literally ever surface. Also the toilet was dirty. I asked for a different room since refunds weren't an option, and got a cleaner room that was acceptable to sleep in. If this place cost $40 I probably wouldn't complain but ill never stay here again. It likely wont be in business much longer though. The actual cement structure of the building is crumbling and wouldn't pas any sort of legitimate inspection.
1 nacht verbleven in november 2023
Reactie van Hotel Manager op 5 dec 2023
Dear Guest,I am sorry to learn about all the inconvenience you had to endure.Our sincere apologies.We care about your experience and I realize no words can change your feelings of disappointment or the inconveniences you experienced. We have taken serious note of your observations. The entire points will be investigated to take appropriate actions.You will have a nice stay next time. Request your understanding.Sincerely,

2/10 – Ontzettend slecht

Charles

Reisde met een groep, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms were dirty and rotten food in fridge. No heat so had switch rooms new rooms were out of towls and tp no shower supplies.
1 nacht verbleven in november 2023
Reactie van Guest Relations op 8 dec 2023
Dear Charles,Thank you for taking the time to share your thoughts. While we are glad that our team was able to assist you in switching rooms, we are disheartened that we were unable to meet all of your expectations. Your feedback is valuable to us, and we will be sure to let the rest of our team know of your review for improvement purposes.

4/10 – Matig

Janice

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We did not stay there - we were issued a refund and left. Young man at desk was very nice - the hotel did not at all meet my expectations and I would not stay- even after viewing 3 rooms
1 nacht verbleven in november 2023
Reactie van Guest Relations op 8 dec 2023
Dear Janice,Thank you so much for the feedback. It's unfortunate to hear that we weren't able to meet your expectations. In order to better address specific issues, we encourage you to reach out to us with additional information about how we could have improved your visit. We hope to hear from you soon.

2/10 – Ontzettend slecht

Andrew

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Yuck
Needs remodeled. Shows obviously old pictures online. Was afraid to take my socks off on the carpet. Room smelled like wet dog.
1 nacht verbleven in oktober 2023
Reactie van Guest Relations op 20 okt 2023
Dear Andrew,Thank you for your time. Your feedback regarding the condition of our property is gratefully received, as this enables us to review and improve guest satisfaction. Our team will seize this opportunity to take a step in the right direction, and we hope you'll consider giving us another try in the future.

10/10 – Uitstekend

clifford

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Robert

Reisde met familie en kleine kinderen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Advertised restaurant was close, 2 of 3 room door locks didn’t function properly, night staff was rude and uncooperative.
1 nacht verbleven in oktober 2023
Reactie van Management op 28 okt 2023
Dear Robert,Thank you so much for your feedback. We will be taking all of your comments and addressing them effectively. Looking forward to seeing you back again.Thanks,Management

4/10 – Matig

Lacy

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Hopeful, but ultimately let down
I was prepared to leave a good review- basically you get what you pay for type of place. Outdated, not super clean, but for the price I didn’t expect a lot more. And the lady at check in was very nice. But when we were leaving in the morning we saw housekeeping vacuuming the bedding and sheets instead of changing/actually cleaning them. And then at checkout, the gentleman who was manning the front counter was fast asleep in the room behind the desk. After ringing the bell and trying to get his attention several times, he just kept snoring. I dropped the keys in the plastic container on the counter, but didn’t feel secure about doing so. Included photos of keys in said container.
1 nacht verbleven in september 2023
Reactie van Guest Relations op 19 okt 2023
Dear Lacy,We're sorry to hear that you didn't have a good experience overall. What you have described is not a normal experience, and we will be sure to discuss all of your comments internally to ensure that we are providing the best experience possible. Thank you, and we hope you will give us another chance soon.

2/10 – Ontzettend slecht

Kenneth

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Bed was lumpy, air condition quit working, I left at 11:00pm
4 nachten verbleven in september 2023

4/10 – Matig

DALE

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023

6/10 – Redelijk

Jonathan

Positief: Netheid
1 nacht verbleven in september 2023
Reactie van al op 27 sep 2023
Thank you for taking the time to write us a review. Regrettably it seems your accommodations did not meet the high standards we pride ourselves on and we sincerely apologize for our short falls in satisfying your needs.

6/10 – Redelijk

William

Reisde met familie
Positief: Netheid
2 nachten verbleven in september 2023
Reactie van al op 27 sep 2023
Thank you for leaving a review. we apologize for the inconvenience you experienced. we will ensure that the mistakes are not repeated in the future.

6/10 – Redelijk

Susan

Reisde met een groep
Positief: Personeel en service
1 nacht verbleven in september 2023

4/10 – Matig

Jason

Reisde met familie
It was ok
1 nacht verbleven in september 2023

6/10 – Redelijk

Chanel

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van AL op 24 aug 2023
Thank you for talking the time to write us a review. sorry for inconvenience.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Stay Here if You Love the Fragrance of Mildew
This is a very old, outdated motel, but that part didn’t mind…vintage maybe? What I DID mind, was that after 10 hours in the car the room was sweltering hot, upon entry…air not on at all, on a very hot day. (They knew we were coming.) So that meant I had to sweat like crazy, while trying to clean up and get ready for the concert that night. My hair was all sweaty and my makeup was running…who has to finish getting ready in the car, when they just spent money on a motel room? Me. It took hours to cool down the room. I was also greeted by the very strong smell of mold/mildew, immediately upon opening the door. That smell did not go away, even after leaving the door open for a long time. We slept on a rock hard mattress and 2 flat pillows that looked like they came from the dollar store. But wait, it gets better! The pillows and bed linen also smelled like mildew! It was so bad, that I woke up several times and got very little sleep, with another 10 hour drive home the next day. Never again.
1 nacht verbleven in juli 2023
Reactie van AL op 8 aug 2023
Thank you for talking the time to write us a review.Regrettably. it seems your accommodations did not meet the high standards we pride ourselves on and we sincerely apologize for our short-falls in satisfying your needs. Regarding cleanliness and excellent customer service rest assured that your comments will be looked in to by our team your comfort is our priority . and we hope for another chance to show you the value we strive to provide.

4/10 – Matig

Rita

1 nacht verbleven in juli 2023

6/10 – Redelijk

Juan

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023
Reactie van al op 30 jun 2023
Thank you for talking the time to write us a review

4/10 – Matig

Jeremy

Reisde met een groep
Negatief: Staat van de accommodatie en faciliteiten
Property does not have a functioning pool, showers are hard to get water temperature comfortable, beds are spring mattresses.
2 nachten verbleven in juni 2023
Reactie van al op 28 jun 2023
Thank you for talking the time to write us a review.Regrettably. it seems your accommodations did not meet the high standards we pride ourselves on and we sincerely apologize for our short-falls in satisfying your needs. Regarding cleanliness and excellent customer service rest assured that your comments will be looked in to by our team your comfort is our priority . and we hope for another chance to show you the value we strive to provide. pool was not open because of shot men power and short staff.

10/10 – Uitstekend

Craig

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van al op 28 jun 2023
Thank you for talking the time to write us a review.

2/10 – Ontzettend slecht

Tammy

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van al op 27 jun 2023
Thank you for talking the time to write us a review.Regrettably. it seems your accommodations did not meet the high standards we pride ourselves on and we sincerely apologize for our short-falls in satisfying your needs. Regarding cleanliness and excellent customer service rest assured that your comments will be looked in to by our team your comfort is our priority . and we are once again apologize for inconvenience.

4/10 – Matig

brenda

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
OLD AND SHABBY
this is a place to sleep the bed was ok but the hotel itself is an old wore out hotel and was not worth $100.00 a night ugg sorry we stayed here! we will not be back
1 nacht verbleven in juni 2023
Reactie van al op 14 jun 2023
Thank you for talking the time to write us a review.Regrettably. it seems your accommodations did not meet the high standards we pride ourselves on and we sincerely apologize for our short-falls in satisfying your needs. Regarding cleanliness and excellent customer service rest assured that your comments will be looked in to by our team your comfort is our priority . sorry for inconvenience.

8/10 – Goed

Wade

1 nacht verbleven in januari 2023

8/10 – Goed

Lucinda, Ridgeland

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is convenient to our daughter. It's a clean place with reasonable pricing. The only thing I could complain about this time the beds were really hard.
1 nacht verbleven in januari 2023
Reactie van AL op 17 jan 2023
Thank you for talking the time to write us a review Regrettably it seems your accommodation did not meet the high standards . i will forward our team and look that.

6/10 – Redelijk

Paula

Positief: Personeel en service
Man at check in was nice and pleasant. Pillows & extra towels delivered promptly. Room needs updating.

4/10 – Matig

Mirza

1 nacht verbleven in oktober 2022

6/10 – Redelijk

John

Reisde met partner
It was fihe . Did not care for the shower.
1 nacht verbleven in oktober 2022

6/10 – Redelijk

Jeremy

Reisde met familie
The place is old and outdated. Definitely overpriced.
1 nacht verbleven in september 2022
Reactie van AL op 12 sep 2022
Thank you for talking the time to write us a review.Regrettably. it seems your accommodations did not meet the high standards we pride ourselves on and we sincerely apologize for our short-falls in satisfying your needs. Regarding cleanliness and excellent customer service rest assured that your comments will be looked in to by our team your comfort is our priority . and we hope for another chance to show you the value we strive to provide.

2/10 – Ontzettend slecht

Sebastian

Zakenreiziger
Negatief: Personeel en service, voorzieningen
Never again
1 nacht verbleven in september 2022
Reactie van AL op 6 sep 2022
Thanks you for talking the time to write us a review.Regrettably. it seems your accommodations did not meet the high standards we pride ourselves on can we sincerely apologize for our short-falls in satisfying your needs. Regarding cleanliness and excellent customer service rest assured that your comments will be looked in to by our team your comfort is our priority.

2/10 – Ontzettend slecht

Shayne

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2022

8/10 – Goed

Jerry

Reisde met familie
The room was clean and the attached restaurant was very good. The surrounding area was not very eye appealing.
1 nacht verbleven in juli 2022

4/10 – Matig

John

Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2022

4/10 – Matig

John

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2022
Reactie van al op 5 jul 2022
Thank you for talking the time to write us a review. Regrettably it seems your accommodations did not meet. the high standards we pride ourselves on and we sincerely apologize for our short falls in satisfying your needs.

6/10 – Redelijk

Perry

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was rude and everything needs updated.
1 nacht verbleven in juni 2022
Reactie van al op 20 jun 2022
Thanks for review, Regrettably it seems your accommodations did not meet the high standards we pride ourselves on and we sincerely apologize for our shot falls and behalf of our staff. sorry for inconvenience.

6/10 – Redelijk

Tracey

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
My daughter and I came up for her college orientation for a few days. Due to the price and prior reviews of the establishment, we weren't expecting much, and it delivered exactly that. Not much. Our room was extremely dated and not very clean. The beds were both hard as concrete. The pool was not open for the season yet. It was mid-June and 99 degrees while we were there. We wound up checking out a day early and going home since the pool couldn't be used, and there were no other amenities. The restaurant was only open on occasion while we were there, so we never got to try the food. If you are looking for an economical option and will not need to do much other than sleep in your room, then this might be a good option for you.
3 nachten verbleven in juni 2022
Reactie van al op 20 jun 2022
Thank you for talking the time to write us a review sorry for incontinence and pool was under sampled so sorry

2/10 – Ontzettend slecht

Scott

2 nachten verbleven in juni 2022

6/10 – Redelijk

dewayne

Reisde met familie
Positief: Netheid
Negatief: Voorzieningen
Used to be a good place to stay but not now had 2 towels for 4 people couldnt get any it was like they were going out of bussiness
2 nachten verbleven in juni 2022
Reactie van al op 20 jun 2022
Thanks you for talking the time to write us a review . sorry for inconvenience your comments will be looked in to by our team.

6/10 – Redelijk

Jim

Positief: Netheid
2 nachten verbleven in juni 2022
Reactie van al op 20 jun 2022
thanks to review

8/10 – Goed

Chad, Durham

Zakenreiziger
Positief: Netheid, personeel en service
The price was perfect for my travels. I only needed a place to sleep and I was by myself. The facilities looked a little behind with the up to date look
1 nacht verbleven in april 2022
Reactie van al op 20 jun 2022
Thanks you for taking the time to write us a review. your comments will be looked in to by our team. your comfort is our priority. so sorry for inconvenience

10/10 – Uitstekend

Casey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall it wasn’t bad for the price.
1 nacht verbleven in mei 2022
Reactie van AL op 3 mei 2022
Thank you so much

4/10 – Matig

Daniel

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten
I asked for, and was supposedly given a non-smoking room. But the stentch of stale cigarettes was so over powering, & nauseating I left after an hour and a half. i was refused a refund, and went and stayed some where else. I do not recommend this hotel.
4 nachten verbleven in februari 2022
Reactie van Al patel op 25 feb 2022
Thank you for talking the time to write us a review. Regrettably it seems your accommodations did not meet the high standards we pride ourselves on and we sincerely apologize for our short falls in satisfying your needs. Regarding cleanliness and excellent customer service Rest assured that your comments will be looked in to by our team. your comfort is our priority.sorry for . inconvinace.

10/10 – Uitstekend

connie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2021

4/10 – Matig

Loretta

Reisde met familie
Positief: Personeel en service
Negatief: Netheid
The staff was friendly and helpful. But, there was a nasty stain on our bedspread. We called the front desk and it was quickly replaced by a very apologetic staff member. The next morning, the shampoo bottle was full of water so no shower for me. This tells me they reuse the bottles. When I told the front desk at check out, they were again, very apologetic. The rest of the room, etc was very clean. The decor and furniture is old, but it was clean for the most part. A good value if you want a cheap stay.
1 nacht verbleven in oktober 2021
Reactie van A PATEL op 17 okt 2021
Thanks for talking to us we are extremely sorry for inconvenience caused deeply regretted. our team will be take care in future not happaned this kind of issue. so please give one more chance stay with us