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Beoordelingen van Castle Hali'i Kai at Waikoloa

4 out of 5
Castle Hali'i Kai at Waikoloa
69-1029 Nawahine Pl, Waikoloa, HI

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 396 van 629 beoordelingen" "
Gastenscore: 8 - Goed. 159 van 629 beoordelingen" "
Gastenscore: 6 - Redelijk. 48 van 629 beoordelingen" "
Gastenscore: 4 - Matig. 18 van 629 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 629 beoordelingen" "

9,0/10

Netheid

8,4/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

chao

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Beautiful place to stay but communication with the staff is difficult because office hours is 10 to 6 only. Don’t even put a number where you can contact after hours. I arrived at the property after 6 and l was struggled to find out how to check into my unit not knowing that they emailed me an instruction how to get into my unit
5 nachten verbleven in mei 2024

10/10 – Uitstekend

Connie

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024

10/10 – Uitstekend

sherry

Positief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Castle Halii Kai At Waikoloa Team op 9 mei 2024
Aloha! & Mahalo! for your 5 Star review. We appreciate you and look forward to your return visit to Castle Halii Kai at Waikoloa.

4/10 – Matig

Janet Christine, Victoria

Reisde met partner, Reisde met familie
Dishwasher didn’t work until we spent half an hour cleaning it The blender was filthy and we had to clean it also. The BARBEQUE CAUGHT ON FIRE! - hadn’t been cleaned from the previous guests from the looks of it. Toaster didn’t work. I called a month ahead to let them know we had increased our numbers but I was basically accused of being a liar, even though I showed my phone log and long distance charge. We have stayed there numerous times and it has definitely gone downhill and we won’t be back.
14 nachten verbleven in maart 2024
Reactie van Castle Halii Kai At Waikoloa Team op 9 mei 2024
Aloha! & Mahalo! for your review. Please accept Our apologies for the confusion experienced regarding your reservations. We appreciate your feedback, take your concerns seriously and will take actions to correct it.

10/10 – Uitstekend

karishma

4 nachten verbleven in maart 2024
Reactie van Castle Halii Kai At Waikoloa Team op 9 mei 2024
Aloha! & Mahalo! for your 5 Star review. We appreciate you and look forward to your return visit to Castle Halii Kai at Waikoloa.

10/10 – Uitstekend

Melissa

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Love love loved staying here. Perfect for a family of 5. We made many great memories. The one feedback we would give is wish the hot tub was open past 8 pm. Mahalo!
7 nachten verbleven in maart 2024
Reactie van Castle Halii Kai At Waikoloa Team op 9 mei 2024
Aloha! & Mahalo! for your 5 Star review. We appreciate you and look forward to your return visit to Castle Halii Kai at Waikoloa.

10/10 – Uitstekend

deana, Victorville

Reisde met een groep, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We loved our stay. The condo was beautiful, pool was perfect, gym was great. My kids loved the food at the pool bar and it was affordable. Saw whales while on the treadmill. Great beaches nearby, including the black sand beach. We will stay here again.
4 nachten verbleven in maart 2024
Reactie van Castle Halii Kai At Waikoloa Team op 9 mei 2024
Aloha! & Mahalo! for your 5 Star review. We appreciate you and look forward to your return visit to Castle Halii Kai at Waikoloa.

10/10 – Uitstekend

Pamela

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
5 nachten verbleven in januari 2024

10/10 – Uitstekend

Sagit

7 nachten verbleven in december 2023

10/10 – Uitstekend

Daisuke

5 nachten verbleven in december 2023

10/10 – Uitstekend

Ashley

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
10 nachten verbleven in november 2023

8/10 – Goed

Sandy

Positief: Netheid, comfort kamer
3 nachten verbleven in december 2023

10/10 – Uitstekend

KYUSEONG

Reisde met familie
Positief: Netheid, comfort kamer
3 nachten verbleven in december 2023

10/10 – Uitstekend

Chiho

Positief: Netheid, staat van de accommodatie en faciliteiten
6 nachten verbleven in november 2023

10/10 – Uitstekend

Christopher

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice, clean and quiet; perfect place for the family. Would definitely recommend and come back to stay here again.
7 nachten verbleven in november 2023

10/10 – Uitstekend

Ayako

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
奥なので最初駐車場が直ぐにわからなかった。
9 nachten verbleven in november 2023

8/10 – Goed

Melissa

Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
The property and condo were beautiful. We loved the pool, except for the pool staff, they were rude.
12 nachten verbleven in november 2023

10/10 – Uitstekend

Daniela, Poway

Reisde met een groep, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property and landscaping. Condo was clean and relaxing.very happy.
7 nachten verbleven in november 2023

10/10 – Uitstekend

Judy

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
The property was just right for our multigenerational family. We golfed, swam, watched the sunset and drove to other parts of the island easily.
3 nachten verbleven in november 2023

10/10 – Uitstekend

Rachel

7 nachten verbleven in oktober 2023

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, comfort kamer
Enjoyed our stay at Hali Kai
Unit was very clean. Bathrooms were spacious, especially the one by the master bedroom. Living space was comfortable as well as the beds.
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, comfort kamer
9 nachten verbleven in september 2023

10/10 – Uitstekend

HAO, tacoma

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Love this place. I Would love to come back again. Generous utensils and dishes. Mahalo
6 nachten verbleven in september 2023

10/10 – Uitstekend

Minki

Reisde met familie
Positief: Netheid, comfort kamer
숙소도 크고 깔끔했습니다 수영장도 크지는 않지만 잘 꾸며놨네요 근데 그릴이 조금 더럽긴 했습니다
3 nachten verbleven in september 2023

10/10 – Uitstekend

Richelle

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in september 2023

8/10 – Goed

Audrey

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Toilet water flush not strong. The rate on Expedia was not the rate the hotel charged me. It was $70 more expensive which is deceptive and dishonest. Both showers did not have hot water but after we complained, then it became hot.
5 nachten verbleven in augustus 2023

10/10 – Uitstekend

Sheri

Reisde met familie
Positief: Netheid, comfort kamer
Beautiful location
We loved our location at the Halii Kai. The grounds are beautiful and it is a super quiet location. The rooms are spacious and the beds were comfortable. My kids especially loved having twin beds so they had their own sleeping space. The carpet is a little stained on the way into the unit, despite having walk-on rugs and a policy to remove shoes. We also wish that there was a vacuum in the unit, since the area under the kitchen table is carpeted and we would have loved to clean up any small crumbs that might have fallen. Other than that, the kitchen had everything we needed and we especially appreciated having a washer and dryer. The pool was small and not conducive to the teen crowd playing catch or anything like that, but was fine to relax in after a day at the beach.We would definitely stay here again.
9 nachten verbleven in juli 2023

10/10 – Uitstekend

Patricia

6 nachten verbleven in juli 2023

8/10 – Goed

Crystallynn

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Helen at the check in office was very helpful. Quiet resort. Not your ordinary swimming pool tho. Please be advice that there are two lava rock stonewalls that are in the pool below water level that you can’t see at all until you scrape your legs on it. They mention nothing about it either. Swimming area is small and awkward. Not kid friendly at all!!! We had to pay for Hilton Waikoloa pool passes so that the kids could enjoy swimming. Waste of time and money. Would not recommend staying there with kids. The condo itself was clean and beautiful tho. Seems more for older retired people.
3 nachten verbleven in mei 2023

10/10 – Uitstekend

Stephen

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice, quiet property. Front desk personnel very helpful.
8 nachten verbleven in mei 2023

10/10 – Uitstekend

Tod

Positief: Netheid, comfort kamer
14 nachten verbleven in maart 2023

8/10 – Goed

Gemma

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Like: spacious Dislike: no room service and they ask you to clean up, short office hours
5 nachten verbleven in februari 2023

10/10 – Uitstekend

Jason

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

10/10 – Uitstekend

Viswam

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic spot. Will be returning for sure.

10/10 – Uitstekend

Claire

Reisde met familie
Positief: Netheid, comfort kamer
Well the shower in the master bedroom didn’t have hot water but other than that our stay was a nice pleasant and peaceful 3 nights I would stay there again
3 nachten verbleven in december 2022

10/10 – Uitstekend

Anthony

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
6 nachten verbleven in september 2022

10/10 – Uitstekend

Arcelia

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The Place is beautiful and clean
7 nachten verbleven in augustus 2022

10/10 – Uitstekend

Natalie

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in augustus 2022

10/10 – Uitstekend

Yang

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It is a good place for family vacation and the property has everything we need. The resort has a good environment and beautiful view. The property staff is kind and nice. We had a very good experience and definitely will come back when we visit big island next time.
6 nachten verbleven in augustus 2022

10/10 – Uitstekend

Sandy

11 nachten verbleven in juli 2022

10/10 – Uitstekend

Marisela

Reisde met een groep, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The grounds of the property were beautiful and very well maintained. It was easy to access both the entrance to the property and the unit. The unit was very comfortable and spacious, and was well equiped. I would definitely recommend this property.
3 nachten verbleven in juli 2022

10/10 – Uitstekend

Reggie C

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I like how the entire place is clean and well maintained. The condos are beautiful in and out. I do have a couple things that i didn't like, there's tiny ants in the condos. So don't leave any food open in the kitchen & no beach access. Also the stores and restaurants around the area close early, 8-830.If you really want quietness & relaxing, this is the place. Aloha!
3 nachten verbleven in juli 2022

10/10 – Uitstekend

Cristina

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Would definitely recommend to everyone
4 nachten verbleven in juni 2022

10/10 – Uitstekend

Erica

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Loved staying here!!! Perfect for our family! Took a few steps out in the back and had a beautiful ocean view. Pool has a restaurant which provides delicious food and drinks. Pool and workout room provide a breath taking view of the ocean. One day we timed it perfectly to catch the beautiful sunset while sipping mai tais. Unit we stayed in provided beach chairs, coolers, umbrellas, beach towels (upon request) and had a washer and dryer. Which are all a MUST when spending every day at the beach. The only thing we didn’t like were the small outdated TVs, which we didn’t use because after a day at the beach, we would knock out quickly. Highly highly recommend!!!
6 nachten verbleven in juni 2022

6/10 – Redelijk

Takako

5 nachten verbleven in april 2022

10/10 – Uitstekend

Lorna

Reisde met familie
Positief: Netheid, comfort kamer
Best vacation ever!
Our stay was amazing! We had the whole family, 10 of us, in 3 condos and each one was excellent. The property was better than I anticipated. Just beautiful. The restaurant was delicious. The pool was a little small but the setting was gorgeous.
Our view from our patio. Turkey and all!
7 nachten verbleven in maart 2022

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
This property was perfect for the family. Pool was walkable distance from where stayed. Restaurants were walkable although a little farther, but still a good walk. Loved the pool by the ocean the service at the pool! The condo we stayed at was perfect for a family of 6
6 nachten verbleven in februari 2022

10/10 – Uitstekend

Suzanne

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice, clean, spacious rooms. Fun property with tennis courts, nice swimming area, gorgeous ocean views (no ocean access), and close by shops, restaurants, and beach access.
4 nachten verbleven in januari 2022

6/10 – Redelijk

Shane

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
The grounds of Halii Kai were lovely. The pool was beautiful but sooooo busy, and the hot tub, was crammed with kids every time we attempted to use it. With Covid numbers on the rise we just weren't comfortable at the pool area. Grounds staff never once gave a smile when we said hello passing them unlike the Hilton property across the street. Checkin staff were nice but unhelpful when we asked for help to book covid tests when a couple of our family members felt ill. That was really disappointing. We figured it out on our own with the help of other locals thankfully. The unit itself was okay. 3H's furniture wasn't very comfortable. Outdoor cushions dirty and one was missing. There was a broken plant on the patio which honestly should have just been thrown out. One of the beds was very uncomfortable and the air conditioning was really unbalanced between the bedrooms leaving one room freezing and others warm no matter how we tried adjusting. Linens were limited considering we were there for two weeks and were told they weren't offering any housekeeping to provide fresh towels and bedding. We had to spend our vacation laudering what we had...one dish cloth, three tea towels for six people, and one bath towel each. Dryer was not very efficient. We stayed at the Hilton across the road a few weeks prior for two weeks and they offered housekeeping twice a week and they replenished sheets and towels if you wanted plus shampoo, soap, etc. Disappointed overall.
14 nachten verbleven in december 2021

6/10 – Redelijk

Janet, Victoria

Reisde met familie
Positief: Netheid
Friendly staff, beautiful location, lovely manicured grounds
15 nachten verbleven in november 2021