The staff were excellent and really went out if their way to be helpful. Unfortunately, however, the hotel was very noisy with no sound insulation meaning that other guest's movement or relatively quiet conversation could be clearly and intrusively heard. I was disappointed in the breakfast on offer... despite having dining facilities, breakfast was a selection of pre packaged items in the room, with no fresh coffee... this seemed cheap, given the price of the room. The shower in my room was also problematic, as there was no way to effectively reduce the scalding temperature! Normally, the opposite is the problem! And the "king size" bed was 2 singles attached, with a big, uncomfortable ridge down the middle, that effectively made it a single bed only. The hotel did not live up to the standard of the service! Disappointing!