Spahotels in Walsall

'Beautiful old main building and well constructed new wing that blended seamlessly with the old main Hall. However, due to the layout and lack of lifts it meant a really long walk from our room to the main reception area. The Hotel seemed to have a lack of staff - the very nice mature lady at reception, was multitasking and ended up carrying our bags up to the room. This staff shortage manifested itself later when we went to have dinner - to be told that the gas was off in the kitchen and...

'Hotel was okay but the spa was terrible. Nothing worked and we couldnt book any massages. '

'Voorzieningen zijn minimaal. Deur badkamer sluit niet. Ramen sluiten slecht.'

'Terrible experience on both Expedia and the hotel. I booked a room, did the pre-checking online after expedia sends me a messague. When I go to the hotel around 6.30 p.m. the guy at reception casually tells me that they cannot accommodate me because they had an issue with my room. That's it. On top of that; the person at reception tells me as if it helps that they contacted Expedia at 5p.m. which then when I called Expedia hours later after doing my own arrangements was not True. Horrible...

'Een prachtig gelegen hotel met een super vriendelijke service. De enige verbeterpuntjes die ik zou kunnen noemen zijn krakende vloeren en de wachtrij voor het ontbijt op zondagochtend. Maar alle belangrijke zaken waren prima in orde. We hebben heerlijk overnacht. Helaas hadden we geen tijd om van de Spa faciliteiten gebruikt te maken.'