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Beoordelingen van ARC HOTEL Washington DC, Georgetown

3 out of 5
ARC HOTEL Washington DC, Georgetown
824 New Hampshire Ave Nw, Washington, DC

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 850 van 1816 beoordelingen" "
Gastenscore: 8 - Goed. 522 van 1816 beoordelingen" "
Gastenscore: 6 - Redelijk. 214 van 1816 beoordelingen" "
Gastenscore: 4 - Matig. 120 van 1816 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 110 van 1816 beoordelingen" "

8,8/10

Netheid

8,4/10

Personeel en service

7,8/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Het hotel is gerenoveerd, behalve de airco die enorm veel herrie maakt.
3 nachten verbleven in augustus 2019
Reactie van Arc op 6 aug 2019
Thank you for the review. We will make sure to have our engineering team look into the issue you encountered.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
een uitstekend hotel voor een overnachting in washington. ruime, schone kamer, van alle gemakken voorzien en goed te bereiken locatie. wel jammer dat valet parking verplicht is
1 nacht verbleven in juli 2019
Reactie van Arc op 31 jul 2019
Thank you for your review and kind words! Our valet is optional, not mandatory. We do not offer self parking as our garage has very limited spacing. If guests would like to self-park, we are always ready to direct them to other accommodating garages in the nearby area. Thank you again.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very well located, close to subway, downtoxn and georgetown. Very Friendly and correct Staff. Room very nice and spacy, only remark was that safe was broken.
4 nachten verbleven in november 2018
Reactie van Melvin op 16 nov 2018
Thank you for your review. We are happy to see that you enjoyed your stay and that the staff were able to take such excellent care of you while you were here. I will partner with my teams to thank them for a job well done and encourage them to keep up the great work! We look forward to your next stay with us and hope to see you soon!

10/10 – Uitstekend

Roman

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Good location,friendly staff,room was clean
1 nacht verbleven in april 2024

10/10 – Uitstekend

Arianna, havre de grace

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
The room was very clean, and the staff was very friendly! Great room in a great area
1 nacht verbleven in april 2024

8/10 – Goed

Chiara

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property is in a great location. The property is clean and what you would expect. Very nice staff. The only complaint is about the internet that didn’t seem to work in our room. My husband ended up using the internet in our son’s apartment.
2 nachten verbleven in april 2024

8/10 – Goed

Mayra, ORLANDO

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Close to Metro
4 nachten verbleven in april 2024

10/10 – Uitstekend

Carrie, Fox River Grove

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and comfortable boutique hotel in Foggy Bottom. The area had some very good restaurants in walking distance and the Kennedy Center is also very close. The staff was quite helpful and they have a good selection of food and snack items for purchase but the hotel is cashless. They also have beer & wine but can only sell them til 5 pm. Liked the fact that the room had a Keurig with Caribou coffee.
4 nachten verbleven in april 2024

6/10 – Redelijk

Kathleen

Reisde met een groep
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
The door to the room was not closing properly and still should be replaced. The room was dark.
2 nachten verbleven in april 2024

6/10 – Redelijk

giancarlo

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Loved the location
2 nachten verbleven in april 2024

4/10 – Matig

Carina, BLACKSBURG

Reisde met huisdieren, Reisde met partner
Negatief: Netheid, voorzieningen
Steep parking fee, $50 per night. Otherwise you need to park in the neighborhood which has VERY limited parking. No in-room heater, only A/C. Hotel provides a tiny space heater. Pet friendly, however, not a pet friendly area--not much grass or dirt for your fur baby to go to the bathroom. Will never stay here again
2 nachten verbleven in april 2024

6/10 – Redelijk

Marian

Reisde met partner
Positief: Netheid
Great location but suffers from old heating system. The hotel had switched to a/c but it was cold the night we stayed yet the heat was off. I couldn't call the front desk from the phone in the room as it didn't work. They finally brought extra blankets but it was a hassle. The radiator made a burbling noise all night. Staff seemed hassled when I brought things up.
1 nacht verbleven in april 2024

8/10 – Goed

Bruce

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The hotel has nice if oddly shaped rooms, but the heat didn't work the night we stayed. Valet parking is very limited and we were advised to arrive between 1:00 and 2:00 p.m. to have a reasonable chance of getting a space. They're only a few garages in the area that provide overnight parking.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Heather, New Castle

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Property was in a great location, easy walk to the foggy bottom metro. The complimentary water left in the room for you is a nice touch. There is also an area downstairs with fresh coffee, assortment of drinks (non and alcoholic) and a variety of food. Room was decent size and the Malin Goetz toiletries was a nice touch as well.
1 nacht verbleven in april 2024
Reactie van NaTosha op 26 apr 2024
Thank you for choosing to stay with us, Heather. We greatly value your feedback and look forward to welcoming you back soon.

10/10 – Uitstekend

anna, west Covina

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I enjoy staying at Arc hotel. The room was very spacious and the staff was very friendly. There's a 7/11 near by. And it seemed like a very safe area. But they need some thing to hang your towels in the bathroom.
3 nachten verbleven in april 2024
Reactie van NaTosha op 26 apr 2024
Thank you for choosing to stay with us, Anna. We appreciate your feedback and hope to have the pleasure of welcoming you back soon.

10/10 – Uitstekend

Jordan

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van NaTosha op 26 apr 2024
Thank you for your feedback

8/10 – Goed

Zain

Positief: Netheid, staat van de accommodatie en faciliteiten
6 nachten verbleven in april 2024
Reactie van NaTosha op 26 apr 2024
Thank you for staying with us.

8/10 – Goed

chris

Reisde met partner
Positief: Voorzieningen
Walkable from Kennedy Center
1 nacht verbleven in april 2024
Reactie van Tyeesha op 23 apr 2024
Thank you so much for taking the time to leave us feedback· We are so grateful for your awesome review. Thanks for sharing your rating with us and the community

8/10 – Goed

Paul, Hackensack

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Friendly and clean small ("boutique") hotel in Foggy Bottom. 3 minute walk to Foggy Bottom metro station, upscale, safe, quiet residential neighborhood "Kosta" the doorman very helpful with local transit info (bus & subway.) "Rezalyn" at front desk very friendly, helpful with printing Googlemaps directions to restaurants, points of interest for senior without a smartphone
3 nachten verbleven in april 2024
Reactie van NaTosha op 19 apr 2024
We are honored by your fantastic review. Your satisfaction is our ultimate goal, and we are thrilled that we met your expectations. We look forward to your next visit.

4/10 – Matig

Steven

Reisde met familie
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
No AC, and the surrounding area is very noisy, all night. Bathroom pocket door was broken.
2 nachten verbleven in april 2024
Reactie van NaTosha op 20 apr 2024
We apologize for any inconvenience caused and understand that we did not meet your expectations. We are sorry for the inconvenience.

10/10 – Uitstekend

Lisa

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The staff was friendly, helpful and very pleasant.
3 nachten verbleven in april 2024
Reactie van NaTosha op 20 apr 2024
Thank you so much for your feedback! We're thrilled to hear from you and can't wait to exceed your expectations again.

6/10 – Redelijk

Talos

Zakenreiziger, Reisde met partner
Positief: Netheid
The main issue I had with the hotel was the AC not working because they explained the building had 2 different units and at the time the heat was on for the whole building so my room was practically cooking.
1 nacht verbleven in april 2024
Reactie van NaTosha op 20 apr 2024
Sorry for any inconvenience you may have experienced during your stay. We hope to make it up to you in the future.

8/10 – Goed

Suzanne

Positief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van NaTosha op 20 apr 2024
Thank you for staying with us.

10/10 – Uitstekend

Robert

Positief: Netheid, staat van de accommodatie en faciliteiten
The woman who checked us in was wonderful.
1 nacht verbleven in april 2024
Reactie van NaTosha op 13 apr 2024
Thank you for sharing your experience with us! We are thrilled to hear that you had a great time at ARC Hotel DC. We look forward to welcoming you back soon!

10/10 – Uitstekend

Kathryn

Positief: Netheid, staat van de accommodatie en faciliteiten
This stay was lovely - room was extremely comfortable and thoughtfully decorated, with very nice details and quiet despite the convenient location close to transit. I’d stay again.
1 nacht verbleven in maart 2024
Reactie van NaTosha op 13 apr 2024
Thank you for the amazing review! We can't wait to see you again soon!

10/10 – Uitstekend

Susan

1 nacht verbleven in april 2024

6/10 – Redelijk

Michael

Reisde met familie
Positief: Netheid
AC always was on heat. WIndows didn't stay open.
3 nachten verbleven in april 2024
Reactie van NaTosha op 12 apr 2024
Thank you for sharing your feedback regarding your recent stay.

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Could use breakfast
1 nacht verbleven in april 2024
Reactie van NaTosha op 9 apr 2024
Thank you for your feedback

10/10 – Uitstekend

Tracy

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great staff and helped when we had an issue.. within a short drive of everything.. or walkable if you liked a longer walk..
3 nachten verbleven in april 2024
Reactie van NaTosha op 12 apr 2024
We're so glad you decided to stay with us. Your feedback means the world to us, and we're truly grateful that you took the time to share your experience. Thank you!

10/10 – Uitstekend

Marla, Salem

1 nacht verbleven in maart 2024
Reactie van NaTosha op 27 apr 2024
Thank you for your feedback

10/10 – Uitstekend

Patrick

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The people at the desk were very helpful and accessible. Wonderful location--easy walk to Lincoln Memorial, Whole Foods, Metro stop.
4 nachten verbleven in maart 2024
Reactie van NaTosha op 12 apr 2024
Thank you for choosing to stay at the ARC Hotel. We truly value your feedback and appreciate you taking the time to share your experience with us.

10/10 – Uitstekend

Slava

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel
1 nacht verbleven in april 2024
Reactie van NaTosha op 12 apr 2024
Thank you for your feedback

8/10 – Goed

Jorge

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Located in a nice area near George Washington University, the hotel is near a good amount of dining options and the convenience of a nearby Whole Foods. If you’re visiting on a Wednesday do not miss the Foggy Bottom Market, a nice small farmers market. Its a short walk to the Kennedy Center, a hub for rich history and dedication to the arts like theater, opera, and concerts. The hotel staff was exceptional and attentive. However, the property itself shows signs of wear; the decor feels dated and some aspects, like the curtains, are noticeably unclean, signaling a need for an upgrade. Despite it the hotel provides a decent and affordable accommodation option in the area. Our stay was enjoyable, and we would consider returning in the future.
4 nachten verbleven in maart 2024
Reactie van NaTosha op 9 apr 2024
Thank you for choosing to stay at the ARC Hotel. We are delighted to hear that you enjoyed your visit.

10/10 – Uitstekend

alan

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We were within 1 - 1 1/2 mile walking distance to the White House, capital and all other major attractions. the metro was right around the corner. great quiet neighborhood. Our room was spacious with 2 beds. We were able to open the windows a bit for some fresh air. air conditioner was not an option. the hotel itself was clean and tidy. staff were very nice and approachable. will stay again.
6 nachten verbleven in maart 2024
Reactie van NaTosha op 9 apr 2024
Thank you for providing your feedback. We are thrilled to hear that you enjoyed your stay with us and we look forward to welcoming you back soon.

10/10 – Uitstekend

Rebecca, Waukesha

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The staff at the ARC were helpful and friendly. We loved the convenience of the GW-Foggy Bottom metro nearby! The area was quiet and we slept well. The only thing I didn't like was that the lobby was heavily scented with some kind of floral scent spray or diffuser. However, that was only in the lobby and not in the rooms or breakfast area.
5 nachten verbleven in maart 2024
Reactie van NaTosha op 9 apr 2024
Thank you for choosing to stay with us, Rebecca. We're delighted to hear that you enjoyed your stay. We look forward to welcoming you back in the future. stay. We look forward to welcoming you back in the future.

8/10 – Goed

Brittany

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
We thought it was in a great neighborhood. The location was safe which was a huge plus. There were lots of food options and close to the National mall. The property was nice. I wished we had a microwave in the room. The down side was the air/heater wasn’t working properly, we had three people staying in the room but housekeeping would only leave two towels. We had to call the front desk every time our room was cleaned to ask for more. One time we had to go down to the front desk because they were too busy to bring the extra towels to our room. We also had to ask for extra coffee pods every day. It would have been really nice if the front desk made a note to housekeeping to leave extra in our room. Other than those minor hiccups we really loved our stay there and would definitely stay again.
7 nachten verbleven in maart 2024
Reactie van NaTosha op 6 apr 2024
We appreciate your decision to stay with us and sharing your valuable feedback. We are confident that your next visit will be even better and we eagerly await your return.We express our sincere appreciation for your decision to stay with us and for taking the time to share your valuable feedback. We are confident that your next visit will be even more enjoyable, and we eagerly await the pleasure of welcoming you back. Thank you for your continued patronage and trust in our services.

4/10 – Matig

Savannah

3 nachten verbleven in maart 2024
Reactie van NaTosha op 20 apr 2024
Thank you for staying with us.

8/10 – Goed

Jeffrey

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed our stay at the ARC. Good location, friendly and helpful staff, comfortable bed, nicely appointed rooms and lobby. Only a couple of negatives... parking was pricey at $50/night tax... and our 1st floor room was very noisy... lots of sound transfer from the hall, the entry (outside and below our window), sirens and planes flying overhead (even with windows closed). Bring your earplugs if you're a light sleeper.
3 nachten verbleven in maart 2024
Reactie van NaTosha op 6 apr 2024
We appreciate your decision to stay with us and sharing your valuable feedback. We are confident that your next visit will be even better and we eagerly await your return.

10/10 – Uitstekend

Barbara

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van NaTosha op 6 apr 2024
Thank you for staying with us

10/10 – Uitstekend

Victoria

Positief: Netheid, staat van de accommodatie en faciliteiten
Wonderful stay!
1 nacht verbleven in maart 2024
Reactie van NaTosha op 5 apr 2024
Thank you for selecting the ARC Hotel DC. We appreciate your feedback.

10/10 – Uitstekend

Jennifer

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was great. Clean and comfortable. The staff went above and beyond to help us in any way possible. The small shop was nice to visit when we needed coffee or sandwiches. I would highly recommend. Parking is very limited so beware.
3 nachten verbleven in maart 2024
Reactie van NaTosha op 30 mrt 2024
We're so happy to hear that you had a wonderful stay! We can't wait to welcome you back to Washington, DC and make your next trip even better than the last.

10/10 – Uitstekend

Aziz

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van NaTosha op 5 apr 2024
Thank you for staying with us

6/10 – Redelijk

Jerry

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was relatively close to the Lincoln memorial and George Washington University. Street was relatively loud, we could hear people on the street multiple times. We were also charged almost DOUBLE the price that Expedia said it was going to be! Plus $50 a day for Valet parking!
3 nachten verbleven in maart 2024
Reactie van NaTosha op 6 apr 2024
Thank you for choosing the ARC Hotel. We sincerely appreciate your business and hope that you enjoyed your stay with us. We look forward to welcoming you back in the near future.

10/10 – Uitstekend

Jaison

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed my stay and the hotel was very comfortable. The only thing I didn’t care for was that parking was limited. The hotel did provide alternative parking locations in close proximity.
1 nacht verbleven in maart 2024
Reactie van NaTosha op 28 mrt 2024
We can't thank you enough for choosing to stay with us and for taking the time to share your wonderful feedback. Your kind words made our day! We truly appreciate your support and would love to have you back for another memorable experience.

4/10 – Matig

Douglas

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The room smelled of air freshener and body odor. Could use a new mattress and pillows, which also smelled. No towel bars/hooks to hang towels. We felt like we were sleeping outside from the constant noise of cars passing by, a couple police cars and an ambulance, the neighbors on both sides, and in the hallway. Checked out a day early just so we can sleep and breathe clean air.
2 nachten verbleven in maart 2024
Reactie van NaTosha op 29 mrt 2024
Hey Douglas, we're really sorry for any issues you faced during your stay with us. We'd love to make it up to you on your next trip to Washington, D.C. Hope to see you soon!

6/10 – Redelijk

Nadene

2 nachten verbleven in maart 2024
Reactie van NaTosha op 20 apr 2024
Thank you for choosing the ARC Hotel

10/10 – Uitstekend

Lisa

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
I loved that the property was so close to GW University. You can walk to the monuments, coffee shops, restaurants, it is a perfect location.
2 nachten verbleven in maart 2024
Reactie van NaTosha op 29 mrt 2024
Hey Lissa! I just wanted to say a huge thank you for your super kind review. It really means a lot to us! We're thrilled that you enjoyed your experience with us and we can't wait to welcome you back soon.

10/10 – Uitstekend

Suzanne

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Front desk attendant was exceptional!
1 nacht verbleven in maart 2024
Reactie van Kevin - ARC HOTEL MANAGER op 25 mrt 2024
Suzanne appreciate the wonderful comment about our front office staff. Thank you for staying with us at the ARC HOTEL.

8/10 – Goed

samra

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Staff is very friendly and very helpful.
1 nacht verbleven in maart 2024
Reactie van NaTosha op 24 mrt 2024
It was a pleasure working with you and we look forward to serving you again.

10/10 – Uitstekend

candace

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very friendly and accommodating. No trouble dropping off car for valet parking.
1 nacht verbleven in maart 2024
Reactie van NaTosha op 24 mrt 2024
Thanks so much for sharing your feedback with us! We're thrilled to hear that you enjoyed your. It means a lot to us!