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Beoordelingen van Fairmont Washington, D.C., Georgetown

4 out of 5
Fairmont Washington, D.C., Georgetown
2401 M Street NW, Washington, DC

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 1002 van 1289 beoordelingen" "
Gastenscore: 8 - Goed. 203 van 1289 beoordelingen" "
Gastenscore: 6 - Redelijk. 51 van 1289 beoordelingen" "
Gastenscore: 4 - Matig. 20 van 1289 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 13 van 1289 beoordelingen" "

9,6/10

Netheid

9,6/10

Personeel en service

9,2/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Yves

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
elle
Excellent
1 nacht verbleven in februari 2020
Reactie van PKnapp op 9 mrt 2020
Dear Yves, We very much appreciate your comments regarding your stay at the Fairmont Washington, D.C. It is always a pleasure to receive feedback from our guests. I am certain that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again for future visits. Sincerely, Pam Knapp Executive Assistant to the RVP & GM

10/10 – Uitstekend

Alexander

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Recommend this hotel
Beatiful hotel and very friendly staff. Would recommend this hotel to friends and family. Only minor was hotel wifi...did not work properly and expensive
2 nachten verbleven in juli 2019
Reactie van PKnapp op 31 jul 2019
Dear Anonymous, We very much appreciate your comments regarding your stay at the Fairmont Washington, D.C. It is always a pleasure to receive feedback from our guests. I am certain that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again for future visits. Sincerely, Pam Knapp Executive Assistant to the RVP & GM

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Rustig goed hotel om New Orleans en omgeving te verkennen. Je heb wel een auto nodig
5 nachten verbleven in juli 2018

10/10 – Uitstekend

Robert

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van WDC op 1 mei 2024
Dear Robert,Thank you for this amazing 5-star review.Kind regards,Fairmont Washington D.C. Team

10/10 – Uitstekend

Tomohide

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
i have membership for this hotel but i couldn't use wifi. it will be more helpful if you show it how to connect the wifi.
3 nachten verbleven in april 2024
Reactie van WDC op 16 apr 2024
Dear Tomohide,Thank you for your feedback, on your next visit to our hotel during your check-in process we will review with you how to connect to the internet.Kind regards,Fairmont Washington D.C. Team

8/10 – Goed

Kajal

Positief: Netheid, staat van de accommodatie en faciliteiten
food was not great , no welcome and rooms were dusty
5 nachten verbleven in maart 2024
Reactie van WDC op 9 apr 2024
Dear Kajal,Thank you for sharing feedback. It is very valuable to us as it will assist in improving our offering. We hope to have the pleasure of welcoming you again.Kind regards,Fairmont Washington D.C. Team

10/10 – Uitstekend

William

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van WDC op 8 apr 2024
Dear William,Thank you for this amazing 5-star review.Kind regards,Fairmont Washington D.C. Team

10/10 – Uitstekend

Carlos

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great stay!
5 nachten verbleven in maart 2024
Reactie van WDC op 5 apr 2024
Dear Carlos,Thank you for this amazing 5-star review.Kind regards,Fairmont Washington D.C. Team

10/10 – Uitstekend

Caroline

Reisde met een groep, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This is a fabulous hotel that is central to the metro and restaurants. The lobby area is stunning! Wish the beds were a bit comfier for the price. Rooms are a good size.
2 nachten verbleven in maart 2024
Reactie van WDC op 3 apr 2024
Dear Caroline,Thank you for your feedback and taking the time to review our hotel.Kind regards,Fairmont Washington D.C. Team

8/10 – Goed

steve

Reisde met huisdieren, Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
I like the location. Staff is helpful. It is pet friendly. ONE thing that bothers me is the smoking are just outside of the doors. I hate walking through smoke on my way out for a walk. Would really be nice to eliminate that and make the property smoke free.
3 nachten verbleven in maart 2024
Reactie van Ian Fraser op 8 apr 2024
Thank you for your feedback and we are happy to hear that you enjoyed your stay with us. We will most certainly look at moving the smoking area away from the door way to ensure it isn't blowing back in. We appreciate your feedback and we hope to see you again in the near future.Warm regards,Ian FraserDirector, Rooms

6/10 – Redelijk

Komalkirti

There was no water in the room, the minibar lock did not open. They messed up our luggage tags. Not a great experience.
2 nachten verbleven in maart 2024
Reactie van Ian Fraser op 8 apr 2024
Good morning,Thank you for letting us know about the experience you had while you were with us. I am sorry that you had issues during your stay with us. Unfortunately, one issue seemed to lead into another, the water is in the mini bar so not having the access to that makes it much more challenging. We do have our water refill stations on the guest floors should you be returning with us. We are sorry for the confusion that the luggage tag mix up caused. We will be most certainly following up with the team to ensure this issue is rectified so it doesnt happen to anyone else in the future.Warm regards,Ian FraserDirector, Rooms

10/10 – Uitstekend

Shannon

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Perfect homebase to explore DC and Georgetown. Easy walk to metro station. Very clean. Helpful staff. Valet parking can be slow to get vehicles. Otherwise no complaints.
5 nachten verbleven in maart 2024
Reactie van WDC op 1 apr 2024
Dear Shannon,Thank you for taking time to post a review and sharing some great information about your stay. We hope to welcome you again on your next visit to Washington D.C.Warm regards,Fairmont Washington D.C. Team

10/10 – Uitstekend

Katherine

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Easy check in. Friendly front desk. Amazing amenities!
1 nacht verbleven in maart 2024
Reactie van WDC op 1 apr 2024
Dear Katherine,Thank you for this great review which we will be sharing with our teams. We are thrilled you had such a great experience, and we look forward to your next visit.Kind regards,Fairmont Washington D.C. Team

10/10 – Uitstekend

Jeremy

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van WDC op 1 apr 2024
Dear Jeremy,Thank you for this amazing 5-star review.Kind regards,Fairmont Washington D.C. Team

10/10 – Uitstekend

Judi

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
A convenient location with great service. The staff was friendly and helpful and the beds were comfortable. I would definitely stay here again!
1 nacht verbleven in maart 2024
Reactie van WDC op 1 apr 2024
Dear Judi,What a delight to read to your comments regarding your stay. We will most certainly share your great feedback with all our staff members.Looking forward to your next visit! Best regards,Fairmont Washington D.C. Team

10/10 – Uitstekend

ROBERT, Bedford

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van WDC op 1 apr 2024
Dear Robert,Thank you for this 5-star review.Warm regards,Fairmont Washington D.C. Team

10/10 – Uitstekend

Sharlyn

Positief: Netheid, staat van de accommodatie en faciliteiten
Great lounge!
2 nachten verbleven in maart 2024
Reactie van Ian Fraser op 25 mrt 2024
Thank you for the positive feedback! We look forward to having you back with us in the future.Warm regards,Ian FraserDirector, RoomsFairmont Washington D.C Georgetown

4/10 – Matig

Selim

4 nachten verbleven in maart 2024
Reactie van WDC op 15 apr 2024
Dear Selim,Thank you for taking the time to review our hotel.Kind regards,Fairmont Washington D.C. Team

10/10 – Uitstekend

Robert

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very clean. Very kind customer service. Good location. Would definitely return.
5 nachten verbleven in maart 2024
Reactie van Ian Fraser op 25 mrt 2024
Thank you for the positive feedback. I will ensure this is communicated with our team to provide the support to continue to provide this type of customer service. Warm regards,Ian FraserDirector, RoomsFairmont Washington D.C Georgetown

10/10 – Uitstekend

Shaniqua

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The staff was possibly the best staff I’ve ever encountered at a hotel. The front desk during check in and check out was so helpful and accommodating. I will definitely be returning again. I enjoyed myself and will be back soon. Thank you!!
2 nachten verbleven in maart 2024
Reactie van WDC op 22 mrt 2024
Dear Shaniqua,We are so delighted you enjoyed your recent stay and specifically the service provided by our staff. Thank you for this great feedback and sharing it with us. We are looking forward to welcoming you in a near future.Sincerely,Fairmont Washington D.C. Team

10/10 – Uitstekend

robert

3 nachten verbleven in maart 2024
Reactie van WDC op 10 apr 2024
Dear Robert,Thank you for this amazing 5-star review.Kind regards,Fairmont Washington D.C. Team

10/10 – Uitstekend

PAOLA

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This is the second time we stay at fairmont and it never disappoints!! Hotel is quiet allowing restful sleeps. No noises in the hallways or from outside. Beds are ver comfortable and rooms are spacious. Very clean room and areas . Buffet breakfast delicious. Valet parking available. Will defiantly come back !
Reactie van WDC op 18 mrt 2024
Dear Paola,We are delighted you enjoyed your recent stay. Thank you for this wonderful feedback which we will share with our teams. We hope to welcome you again in a near future.Sincerely,Fairmont Washington D.C. Team

10/10 – Uitstekend

Reshmi

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was a beautiful property with excellent facilities, very clean and good service.
2 nachten verbleven in maart 2024
Reactie van WDC op 11 mrt 2024
Dear Reshmi,We are so delighted you enjoyed your recent stay and specifically the service provided by our staff. Thank you for this great feedback and sharing it with us. We hope to welcome you again in a near future.Sincerely,Fairmont Washington D.C. Team

10/10 – Uitstekend

Dino

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Have stayed several times over 15 years; consistently excellent facilities and service.
3 nachten verbleven in maart 2024
Reactie van WDC op 11 mrt 2024
Dear Dino,We are delighted you enjoyed your stay again this time. Thank you for this wonderful feedback which we will share with our teams. We hope to welcome you again in a near future.Sincerely,Fairmont Washington D.C. Team

10/10 – Uitstekend

Alfred

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van WDC op 11 mrt 2024
Dear Alfred,Thank you for this amazing 5-star review.Kind regards,Fairmont Washington D.C. Team

10/10 – Uitstekend

Sharon

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van WDC op 5 mrt 2024
Dear Sharon,Thank you for this amazing 5-star review,Kind regards,Fairmont Washington D.C. Team

6/10 – Redelijk

Laura

1 nacht verbleven in maart 2024
Reactie van WDC op 4 mrt 2024
Dear Laura,Thank you for taking the time to review our hotel.Kind regards,Fairmont Washington D.C. Team

6/10 – Redelijk

Caroline

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van WDC op 29 feb 2024
Dear Caroline,Thank you for taking the time to review our hotel.Kind regards,Fairmont Washington D.C. Team

10/10 – Uitstekend

Tamar

Positief: Netheid, staat van de accommodatie en faciliteiten
Great experience. Dining and room service were fast and delicious. One thing to note, the gym and pool are open to members and after a busy day, there weren’t any towels left and I had to go back to the room. Another thing is the daily internet charge which isn’t great and is surprising given the other amenities.
2 nachten verbleven in februari 2024
Reactie van WDC op 26 feb 2024
Dear Tamar,Thank you for sharing feedback. It is very valuable to us as it will assist in improving our offering. We look forward to your next visit.Sincerely,Fairmont Washington D.C. Team

10/10 – Uitstekend

Yona

4 nachten verbleven in februari 2024
Reactie van WDC op 21 mrt 2024
Dear Yona,Thank you for this great review.Best regards,Fairmont Washington D.C. Team

10/10 – Uitstekend

Sal

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Ian at the check-in desk ungraded us for free without asking! Well done!! Hotel is fantastic!
1 nacht verbleven in februari 2024
Reactie van WDC op 23 feb 2024
Dear Sal,Thank you for this amazing feedback. We are looking forward to welcoming you again in a near future.Warm regards,Fairmont Washington D.C. Team

6/10 – Redelijk

ROBERT, Bedford

Positief: Netheid
1 nacht verbleven in februari 2024
Reactie van WDC op 23 feb 2024
Dear Robert,Thank you for taking the time to review our hotel.Kind regards,Fairmont Washington D.C. Team

4/10 – Matig

Gulnara

Reisde met familie
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
The Hotel didn't have hot water due to a gas leak and it was very hard to get any information about when the hot water will be available again. On top of that they didn't provide any discounts on our stay due to this inconvenience. For almost a 5 star hotel I expect more. We will NOT be staying here again.
1 nacht verbleven in februari 2024
Reactie van Ian Fraser op 21 feb 2024
Thank you for your feedback regarding your recent stay. We are sorry to read that your overall experience did not meet your expectations and I have shared your feedback with our teams as it will assist in improving our service. We truly value your feedback.Sincerely,Ian FraserDirector, Front Office

10/10 – Uitstekend

Edward

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Really lovely hotel and very close to the heart of Georgetown
2 nachten verbleven in februari 2024
Reactie van WDC op 20 feb 2024
Dear Edward,We are so delighted you enjoyed your recent stay.We hope to welcome you again in a near future.Sincerely,Fairmont Washington D.C. Team

10/10 – Uitstekend

William, Washington

2 nachten verbleven in februari 2024
Reactie van WDC op 21 mrt 2024
Dear William,We are thrilled you enjoyed your recent stay. We look forward to your next visit.Sincerely,Fairmont Washington D.C. Team

10/10 – Uitstekend

Alejandro

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very well located
1 nacht verbleven in februari 2024
Reactie van WDC op 20 feb 2024
Dear Alejandro,Thank you for this amazing 5-star review.Kind regards,Fairmont Washington D.C. Team

10/10 – Uitstekend

Luis

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Hotel well located, clean and very confortable.
3 nachten verbleven in februari 2024
Reactie van WDC op 14 feb 2024
Dear Luis,Thank you for this amazing review.Kind regards,Fairmont Washington D.C. Team

10/10 – Uitstekend

Eve, Ridgefield

Reisde met partner, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Clean hotel, attentive staff, pleasant stay
3 nachten verbleven in februari 2024
Reactie van WDC op 12 feb 2024
Dear Eve,We are delighted you enjoyed your recent stay. Thank you for this wonderful feedback which we will share with our teams. We hope to welcome you again in a near future.Sincerely,Fairmont Washington D.C. Team

10/10 – Uitstekend

barbara

Reisde met familie
Positief: Netheid, comfort kamer
Great stay
Great location! Very good amenities. Staff is friendly!
3 nachten verbleven in februari 2024
Reactie van WDC op 5 feb 2024
Dear Barbara,Thank you for this amazing feedback and review.Warm regards,Fairmont Washington D.C. Team

8/10 – Goed

Dan

Reisde met een groep
1 nacht verbleven in februari 2024
Reactie van WDC op 5 feb 2024
Dear Dan,Thank you for reviewing our hotel.Kind regards,Fairmont Washington D.C. Team

10/10 – Uitstekend

Peter, NY

Positief: Netheid, staat van de accommodatie en faciliteiten
The hotel provides efficient service, excellent rooms. The housekeeping service is outstanding.
3 nachten verbleven in januari 2024
Reactie van WDC op 31 jan 2024
Dear Peter,What a delight to read your review.Thank you for taking time to post a review and we hope to welcome you again.Sincerely,Fairmont Washington D.C. Team

8/10 – Goed

Sarah

Positief: Netheid, staat van de accommodatie en faciliteiten
Updated and beautiful
1 nacht verbleven in januari 2024
Reactie van WDC op 25 jan 2024
Dear Sarah,Thank you for this amazing feedback.Kind regards,Fairmont Washington D.C. Team

10/10 – Uitstekend

Nana

1 nacht verbleven in januari 2024
Reactie van WDC op 21 mrt 2024
Dear Nana,Thank you for this amazing 5-star review.Kind regards,Fairmont Washington D.C. Team

10/10 – Uitstekend

FCO

1 nacht verbleven in januari 2024
Reactie van WDC op 21 mrt 2024
Dear FCO,Thank you for this amazing review.Warm regards,Fairmont Washington D.C. Team

10/10 – Uitstekend

Leslie

Positief: Netheid, comfort kamer
3 nachten verbleven in januari 2024
Reactie van WDC op 22 jan 2024
Dear Leslie,Thank you for this amazing review.We hope to welcome you again in a near future.Kind regards,Fairmont Washington D.C. Team

8/10 – Goed

Peter

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van WDC op 16 jan 2024
Dear Peter,Thank you for taking the time to review our hotel.Kind regards,Fairmont Washington D.C. Team

8/10 – Goed

Nawaf

Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van WDC op 16 jan 2024
Dear Nawaf,Thank you for your reviewing our hotel.Best regards,Fairmont Washington D.C. Team

8/10 – Goed

Jennifer

Zakenreiziger
Positief: Netheid, comfort kamer
Not quite as nice as it used to be
Property is still very nice, but the overall experience has gone down hill a bit. No restaurant for dinner or ability to get room service. The location of the hotel makes that challenging - had to order GrubHub two nights to eat since there isn't a lot around there. There was also some trash in the room when I checked in. Nothing shocking, but didn't align with how I understand the Fairmont historically.
3 nachten verbleven in januari 2024
Reactie van Ian Fraser op 17 jan 2024
Good morning,Thank you for taking the time to let us know about your experience with us. I am sorry that it fell short of our expectations of how your stay should have been with us. We most certainly have In room dining and dinner available with a full menu in our loggia lounge in the lobby. The welcome letter provided has all of menus on it for your reference while in your room. I am most certainly having our housekeeping team do their follow up internally as well as no room room should ever have items left behind in it.Should you be returning in the future please don't hesitate to reach out and let us know of your return.Warm regards,IanDirector, Front Office

6/10 – Redelijk

Gabrielle

Positief: Staat van de accommodatie en faciliteiten
Fairmont DC is quickly becoming my favorite spots to return to whenever I can find the time. I decided to stay at the Fairmont this time around based on the amazing reviews. Pros: -Quiet! (Almost too quiet…?) -Safe -The best doorman/valet ever! -Great location, 15 minute walk to Georgetown and 7 minute walk to my favorite coffee shop -Spacious Rooms -Le Labo toiletries :) -Free access to the gym (An actual membership gym under the lobby) Cons: -Cloudy water?? -Wifi is not free -Dustiness in some areas of the rooms (I stayed in two different rooms during my stay) -Decor in rooms were a little dated -Bar/lobby pretty much desolate at night, no nightlife feel/ events (this could be because the restaurant Juniper doesn’t do dinner service?) Overall, I really appreciated how quiet and safe the hotel felt, but with some of the cons I mentioned, I don’t think my stay was worth the price I paid.
1 nacht verbleven in januari 2024
Reactie van WDC op 10 jan 2024
Dear Gabrielle,Thank you for sharing feedback. It is very valuable to us as it will assist in improving our offering. Thank you for taking time to post a review, we sincerely appreciate it.Best regards,Fairmont Washington D.C. Team

6/10 – Redelijk

Gabrielle

3 nachten verbleven in januari 2024
Reactie van WDC op 12 jan 2024
Dear Gabrielle,Thank you for taking the time to review our hotel.Best regards,Fairmont Washington D.C. Team