Een buitenzwembad, parasols voor strand/zwembad

Beoordelingen van Omni Shoreham Hotel

4 out of 5
Omni Shoreham Hotel
2500 Calvert St Nw, Washington, DC

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 769 van 1272 beoordelingen" "
Gastenscore: 8 - Goed. 249 van 1272 beoordelingen" "
Gastenscore: 6 - Redelijk. 116 van 1272 beoordelingen" "
Gastenscore: 4 - Matig. 65 van 1272 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 73 van 1272 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

8,6/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Annika

5 nachten verbleven in september 2022

6/10 – Redelijk

Marianne

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
This is clearly an old hotel that went through some updating. The lobby is a typical convention hotel entrance. There seemed to be only one elevator working. It took me two days to get the thermostat adjusted, and the air conditioning sounds like a plane taking off. They charge $4.95 per day for wifi which is ridiculous in this date and age. They remove the charge if one becomes a "member" which one then unwillingly does.
4 nachten verbleven in april 2024

8/10 – Goed

Doris

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
House staff was very slow
2 nachten verbleven in april 2024
Reactie van Michael op 1 mei 2024
Hello Doris, Thank you so much for completing the survey, I am really sorry we fell short on your expectations, we will notify our Director of Housekeeping and we will address your comments.Hope to see you again, we will do better.

10/10 – Uitstekend

sandy

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Love garden
1 nacht verbleven in april 2024
Reactie van Michael op 1 mei 2024
Hello Sandy, Thank you so much for completing the survey, I am very happy to see that you enjoyed our garden.Hope to see you again.If I can be of any assistance please let me know.

10/10 – Uitstekend

Jackie

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had the best time everyone was awesome
2 nachten verbleven in april 2024
Reactie van Valrie op 29 apr 2024
Good evening Jackie,Thank you so much for your great review, It was an honor having you stay with us. I am pleased you enjoyed your stay, please come and visit us again soon.My Kindest Regards,Valrie.

10/10 – Uitstekend

Deborah

Positief: Staat van de accommodatie en faciliteiten
Geeat
5 nachten verbleven in april 2024
Reactie van Valrie op 29 apr 2024
Good evening Deborah,Thank you so much for your great review, It was an honor having you stay with us. Please come and visit us again soon.My Kindest Regards,Valrie.

10/10 – Uitstekend

Idsacoow

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We have come to the shoreham hotel wx now and both times we have experienced noting nut good
1 nacht verbleven in april 2024
Reactie van Valrie op 29 apr 2024
Good evening Idsacoow,Thank you so much for your great review, It was an honor having you stay with us. I am pleased you enjoyed your stay, please come and visit us again soon.My Kindest Regards,Valrie.

10/10 – Uitstekend

Shawanna

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff and nice rooms.
3 nachten verbleven in april 2024
Reactie van Valrie op 29 apr 2024
Good evening Shawanna,Thank you so much for your great review, It was an honor having you stay with us. I am pleased you enjoyed our accommodations, please come and visit us again soon.My Kindest Regards,Valrie.

10/10 – Uitstekend

Nancy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Alton Bailey- Guest Relations Manager op 25 apr 2024
Dear Nancy,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Alton BaileyGuest Relations Manager

10/10 – Uitstekend

Nichola

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was a wonderful experience for my friend and I. Annett and Qazi in dining were wonderful and VERY welcoming. Crystal at the front desk was amazing, her welcome smiling and how she treated us when we arrived was profound. DEBORAH at the front desk had too much ATTITUDE for our liking when we went to pick up our new keys, she was a BIG turn off. Other than her our overall experience was amazing. Would definitely return and recommend this resort.
1 nacht verbleven in april 2024
Reactie van Alton Bailey- Guest Relations Manager op 22 apr 2024
Hello Mary,Thank you for choosing the Omni Shoreham Hotel for your upcoming travel stay in the Nation's capital, we really appreciate your business and most importantly, thank you for sharing your kind words to the public. We look forward to seeing you soon. Kindest Regards

10/10 – Uitstekend

Francis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Love the beds and linens. Great sleep!
1 nacht verbleven in maart 2024
Reactie van Alton Bailey- Guest Relations Manager op 22 apr 2024
Hello Francis,Thank you for choosing the Omni Shoreham Hotel for your upcoming travel stay in the Nation's capital, we really appreciate your business. Most importantly, thank you for sharing your kind words to the public. we look forward to having you with us soon again. Kindest Regards

10/10 – Uitstekend

Nicholas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van deborah op 23 apr 2024
Dear Mr. Nicholas we are happy you enjoyed your stay here with us and we are looking forward to your return.

6/10 – Redelijk

Susan

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
The beds were not comfortable and the sheets were like paper and made crinkle sounds every time you moved.. pillows hard
1 nacht verbleven in april 2024
Reactie van Valrie op 22 apr 2024
Good evening Susan,Thank you for your review, it was an honor having you stay with us here at the Omni Shoreham. I am so sorry your stay was not ideal. Please come and visit us again and let us know during your stay what we can do to make your stay more comfortable.My Kindest Regards,Valrie.

10/10 – Uitstekend

Sheila

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean room. Clean and beautiful pool fun for the family.
2 nachten verbleven in april 2024
Reactie van Valrie op 20 apr 2024
Good evening Sheila,Thank you so much for your graet review. It was an honor having you stay with us. Please come and visit us again soon.My Kindest Regards,Valrie.

6/10 – Redelijk

Lesley

4 nachten verbleven in april 2024
Reactie van Sherry op 21 apr 2024
Dear LesleyThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.

4/10 – Matig

Louise

Reisde met familie en kleine kinderen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The first room they gave me reeked like dirty diapers and stale urine, and the bed didn’t look clean. The pillows were askew, etc. This was on the west side of the building. The button to call the front desk was broken and dialing 0 didn’t work (apparently the number is 12 or 14, go figure?) — so I walked a good distance back to lobby. When I asked to switch, they gave me an “upgrade” which was the same size/kind of room just 2 floors up. They also gave me a 1 free drink ticket. Felt a little cheap, not a real accommodation or show of service. Housekeeping also came and knocked loudly at 730AM! Yikes. On the plus side there was complimentary afternoon lemonade in the lobby, which was pretty good. Overall the hotel looks deteriorated, old, sad, stuffy. It was great 10-15 years ago but hasn’t been kept up well. A friend recommended the woodley inn b&b so perhaps will try that next time in the neighborhood.
1 nacht verbleven in april 2024
Reactie van sophie op 18 apr 2024
Thank you, Louise, for your review regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Sincerely,

6/10 – Redelijk

Gopinath

Zakenreiziger
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Bad smell
2 nachten verbleven in april 2024
Reactie van sophie op 18 apr 2024
Dear Gopinath,Your business is very important to us, and we value your feedback. Please accept our apologies regarding the inconvenience cause by a smell. We hope that you will give us a chance to redeem ourselves by staying with us again. Sincerely,

8/10 – Goed

Miracle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van sophie op 18 apr 2024
Thank you for completing the survey regarding your recent stay at our property. We hope to see you again soon.

8/10 – Goed

ROBERT

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautifully maintained, old Hotel. Wonderful amenities and beautiful surrounding. Thoroughly enjoyed our stay.
3 nachten verbleven in april 2024
Reactie van Michael op 16 apr 2024
Hello Robert,Thank you for your kind words, we are glad you enjoyed your stay with us.Hope to see you again soon,

8/10 – Goed

Jelani

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice stay! Only thing is the valets were a bit late getting our car but nothing crazy. Remember there is a $100 hold on your stay when you check in. And $55 of it is taken by parking. So not a huge con but take it into consideration
1 nacht verbleven in april 2024
Reactie van Valrie op 15 apr 2024
Good evening Jelani,Thank you for your great review, It was an honor having you stay with us. Please come and visit us again soon.My Kindest Regards,Valrie.

10/10 – Uitstekend

Robert, Old Bridge

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent accommodations, beautiful garden, friendly staff and walking distance to nearby restaurants.
2 nachten verbleven in april 2024
Reactie van Valrie op 15 apr 2024
Good evening Robert,Thank you for your great review, it was an honor having you stay with us. Please come and visit us again soon.My Kindest Regards,Valrie.

10/10 – Uitstekend

Denise

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Omni is definitely a beautiful hotel a lot of places to dine
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is what hotels used to be like. Everything is clean and well taken care of, and the staff is professional but friendly. I will return.
2 nachten verbleven in maart 2024
Reactie van Valrie op 13 apr 2024
Good evening Thomas,Thank you for your exceptional review, It was an honor having you stay with us. Please come and visit us again soon.My Kindest Regards,Valrie.

10/10 – Uitstekend

Yohanna

3 nachten verbleven in april 2024

10/10 – Uitstekend

Danielle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Michael op 11 apr 2024
Hello Dannielle,Thank you for completing the survey, I am very happy to hear that you enjoyed your stay with us.Hope to see you again soon.

10/10 – Uitstekend

Natalia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel in a nice neighbourhood, very close to the metro and multiple restaurants. Regret that we only stayed for one night.
1 nacht verbleven in april 2024
Reactie van Sherry Qureshi op 13 apr 2024
Ms. Natalia we are so happy that you enjoyed your stay with us, we are looking forward to seeing you again.

8/10 – Goed

Matt

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very much enjoyed our stay. Price and convenience to Metro and Zoo were the main drawing points Pros: convenience to the Metro; Zoo within walking distance; price (compared to hotels around the mall); plenty of space in the room (family of 4); onsite cafe for quick breakfast; variety of restaurants within walking distance; pool was heated (kids were fine but too cold for me); safe location; friendly staff Cons: in some areas, you can definitely tell the age of the building; $55 for parking; I wouldn't call the sheets terribly soft; drawback of being far away from sites if you needed to grab something (or change because of sudden rainstorm)
5 nachten verbleven in maart 2024
Reactie van Valrie op 6 apr 2024
Good day Matt,Thank you for your great review, and thank you so much for choosing the Omni Shoreham for your previous stay. I hope you will come and visit us again soon.My Kindest Regards,Valrie.

2/10 – Ontzettend slecht

Jennifer

Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Personeel en service
Worst hotel stay. Their system was down all week we were there, even the cash register can’t work. Staff at the front desk were not professional. Two ladies at the front desk were chatting between themselves and we had to ask if “they are available to help”. Can’t believe this is the kind of hotel that serves important national events. Will not come back and will not recommend this place to our friends.
6 nachten verbleven in maart 2024
Reactie van deborah op 6 apr 2024
We would like to apologize for the issue that you had why staying with.

10/10 – Uitstekend

Michelle

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is very pleasant, the area is quiet, it has a beautiful garden, nice pool, rooms were cleaned everyday. There is a small coffee shop which was very convenient. The hotel is near the zoo, there is a cvs across the street and nice restaurants. Overall, my experience was very nice. I would return.
3 nachten verbleven in maart 2024
Reactie van deborah op 6 apr 2024
Thank you for feedback. And we are happy you enjoyed your stay with us.

6/10 – Redelijk

Christine

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The room is very outdated looks like a handy man came and did patch work the wall was cracked and bathroom tile broken there was an awful sewage smell in the hall the front was not knowledgeable but friendly
2 nachten verbleven in april 2024
Reactie van deborah op 6 apr 2024
WE like to think you for your feedback. and telling about your experience so we can adjust the problem that you had. for our next guest won't experience the same issue .

10/10 – Uitstekend

Linda

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van Michael op 11 apr 2024
Hello Linda, Thank you for completing the survey, I am very happy to hear that you enjoyed your stay with us.It is our hope to serve you again in the near future.Kind regards

10/10 – Uitstekend

Nathan, York

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There was a carpet bug in our room and previous people's food leftovers in the fridge.
3 nachten verbleven in maart 2024
Reactie van deborah op 6 apr 2024
We would like to apologize for the experience you had while staying at our property

8/10 – Goed

Sharon

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is nice. Mostly well cared for - although we did have an ant problem in our 6th floor bathroom. The coffee situation is a big issue as the complimentary coffee is not available until late in the am. The only other option was to use the poor quality coffee maker in the room or pay 6$ for a cup that was not great. Budget hotels have better coffee game.
4 nachten verbleven in maart 2024
Reactie van deborah op 6 apr 2024
we like to think you for your feedback. and we are looking forward to seeing you on your next stay.

10/10 – Uitstekend

Jessie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was handled in a nice way. Love the garden behind the hotel had beautiful tulips and cherry blossoms
2 nachten verbleven in maart 2024
Reactie van deborah op 6 apr 2024
we thank you for your feedback. we are glad you enjoyed your stay with us.

8/10 – Goed

Raimond

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel . Classic old style decor.
3 nachten verbleven in maart 2024
Reactie van deborah op 6 apr 2024
Thank you for your feedback and we are happy that you enjoyed your stay with us.

6/10 – Redelijk

Ivan

2 nachten verbleven in maart 2024
Reactie van Valrie op 22 apr 2024
Good evening Ivan,Thank you for your review, it was an honor having you stay with us here at the Omni Shoreham. Please come and visit us again and let us know during your stay what we can do to make your stay more comfortable.My Kindest Regards,Valrie.

10/10 – Uitstekend

Monet

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is my second time here and will come back again.
2 nachten verbleven in maart 2024
Reactie van deborah op 6 apr 2024
We will be looking forward to seeing you on your next visit.

8/10 – Goed

Daniel, Woodland Park

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van deborah op 6 apr 2024
We like to apologize that we did not meet your expectation. We hope you will consider us again in the near future..

10/10 – Uitstekend

Krysta

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We definitely enjoyed our stay for the 2 nights we were there for Easter weekend. When we arrived Friday late afternoon, the hotels internet was down which resulted in the front desk having to do everything by paper. There was a long line to check in but the staff had a very organized and efficient system of getting everyone checked in appropriately according to what they reserved. I commend them for their speed and grace under not so great circumstances. The room was tidy and beautiful and the beds comfortable. The housekeeping team did a great job on our room while we were away for the day on Saturday and you can tell they pay attention to detail. The hotel overall was a great choice for us and we would definitely stay there again!
2 nachten verbleven in maart 2024
Reactie van Michael op 4 apr 2024
Hello Krysta,Thank you so much for your kind words, we are so happy to see you had a blast this Easter Weekend.Hope to see you again in our property.

4/10 – Matig

aparna

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Check In took 3 hours. We were given a key to a occupied room. Then someone tried to enter our room multiple times at ,11pm
2 nachten verbleven in maart 2024
Reactie van Michael op 11 apr 2024
Hello Aparna, We are really sorry to hear that you did not enjoy your stay with us.We had some technical issues for few days. It is our hope you give us another opportunity in the near future, we will recover this bad experience.Kind regards.

8/10 – Goed

Ajith

1 nacht verbleven in maart 2024
Reactie van Valrie op 22 apr 2024
Good evening Ajith,Thank you for your review, it was an honor having you stay with us here at the Omni Shoreham. Please come and visit us again soon.My Kindest Regards,Valrie.

10/10 – Uitstekend

Cindy

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good
2 nachten verbleven in maart 2024
Reactie van Michael op 4 apr 2024
Thank you so much for your kind words!

2/10 – Ontzettend slecht

Sunil

Reisde met familie
No Air conditioner. Valet parking mandatory. Did not inform that parking is available outside. Check in was horrible. Server was down and we had wait for hours to check in. Manager was not helpful at all when requesting air conditioner. It was very hot at night. Very bad experience. Will not recommend this hotel to anyone
2 nachten verbleven in maart 2024
Reactie van deborah op 6 apr 2024
We are apologizing for the inconvenience caused to you. Upon checking in because our system was down.

10/10 – Uitstekend

Dhaval

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place
2 nachten verbleven in maart 2024
Reactie van Michael op 4 apr 2024
Thank you so much for your kind words Dhaval!

8/10 – Goed

norma

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Always stayed there. Always liked the rooms as well as lobby area, restaurants.
2 nachten verbleven in maart 2024
Reactie van Michael op 4 apr 2024
Hello Norma,Thank you so much for completing the survey.Your kind words will be celebrated with the staff.See you next time!

2/10 – Ontzettend slecht

Himani

Reisde met partner
Extremely inefficient check in staff. Took us over an hour to check in. They also let guests cut in before their turn in line. And they do not care how much inconvenience their inefficiency causes the guests. They also have no option to park your car outside while you check in so the only option you have is to pay $55 for valet parking. To me it’s a great money making strategy. Check google reviews before booking. Might save you time.
2 nachten verbleven in maart 2024
Reactie van Valrie op 6 apr 2024
Good day Himani,Thank you for your feedback, and thank you so much for choosing the Omni Shoreham for your previous stay. I sincerely apologize for the long wait during the check in process and any other inconveniences you faced during your previous stay. We had a company wide system outage as such the long delays. I hope you will come and visit us again so we can show you a great Omni experience.My Kindest Regards,Valrie.

10/10 – Uitstekend

Anne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and very helpful staff! Would definitely return!
2 nachten verbleven in maart 2024
Reactie van Michael op 4 apr 2024
Hello Anne,Thank you so much for completing the survey, your kind words will be celebrated with the team.It is our hope to serve you again in the near future.

10/10 – Uitstekend

Janet

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great experiance
2 nachten verbleven in maart 2024
Reactie van Michael op 4 apr 2024
Thank you so much for your kind words Janet!

4/10 – Matig

Douglas

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
2 nachten verbleven in maart 2024
Reactie van deborah op 6 apr 2024
WE here at the Omni Shoreham our entire team would like to apologize.

10/10 – Uitstekend

Alain, New York

Zakenreiziger
Positief: Netheid, personeel en service
The hotel is nice and beautiful but bathrooms are old and uncomfortable.
1 nacht verbleven in maart 2024
Reactie van Michael op 4 apr 2024
Hello Alain, Thank you so much for the nice rate.Hope to see you soon!