Hotels in de buurt van Washington Library (Washington)

'A+++'

'Room could have been cleaner (sheets) . But not terrible …'

'The room was dirty. The staff were not helpful at all. The gentleman that checked us in opened the door to our room after my husband made a trip to the car. The door was not shut all the way and he opened it just to tell me to make sure to keep door closed, he also had another customer with him. '

'I booked at this property but had to cancel due to an emergency and they would not let me cancel. The property could not be contacted to even let them know what was going on. Do not stay at this hotel. A SCAM.'

'Sheets were very DINGY….'

'It had roaches, bedding was dirty, room had a smell.'

'We checked in and found our room door was open and a fan in the room drying the carpet which was still wet. Went back to desk they removed the fan.the room was suppose to have a refrigerator but was not there.i went back to front desk she came to room to check then had one brought to us.the room had no chair to sit in at all. They hadto bring a chair for us.noticed room cold found a window open .there was only one partial roll toilet paper no extra one.again had to ask for another roll there was...

'Great service since the moment I walked in. The room was amazing and the breakfast was delicious. The monthly you walk through the doors you already know you will be having a great stay and experience.'

'My daughter and I came for the pool area the hot tub was completely closed off and not working and the pool was not very clean the water was so cloudy you could not even see the bottom of the pool. There were no pool towels on the first day we had to ask a couple times up front and the next day there were a few in the morning. When we checked in at 3:15 most of the rooms were not cleaned because they said housekeeping was running behind'

'Bedding was so comfortable. Room was quiet. Nice selection for breakfast and the food was good.'

'The location was not at all like the pictures. We opted not to stay after we had checked in. We were out the cost of the room but for my family’s comfort and safety we decided to stay at an alternate location as it was not at all what we thought it would be. '

'The room was in great condition and the staff were super courteous. My two main problems were that the electronic lock was dead upon arrival and someone had to come fix it the next day. Once it was fixed, they didnt put it to the origional code, so I got locked out of the apartment when I went downstairs. The second problem that was nexer fixed was the hot water. For such a cold week in Illinois, I had hoped that the water would be hot enough to chase away the cold, but alas, it was not. I...

'When I arrived the staff told me my booking did not sync through Expedia and I’d have to call Expedia for a refund. Expedia tried to resolve things and the hotel gave me a room with the remote missing to the A/C. The staff gave me a spare remote that wasn’t the same brand as the A/C and didn’t work. I couldn’t open the door because it was swollen shut. When I finally got in, it was so humid and I took a look around and opened my window to be staring at a bunch of people in the indoor pool.'

'overall, it was clean and for the most part quiet. A suggestion would be to keep those people with active children on the 1st floor to avoid the loud banging from little feat coming from the 2nd floor rooms.'

'No pool '

'Good'

'They had little black spiders there in the hotel room and the pool was tiny my kids didnt go swimming bcuz the pool was too packed with people,and the room was small for a suite and had trash from the previous person under the bed and on side the dresser,the staff was rude also.and they overcharged me.'